Dell Latitude 5550 Owner'S Manual Download

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Dell Latitude E5550 / 5550
Owner's Manual

Regulatory Model: P37F

Regulatory Type: P37F001

Summary of Contents for Latitude 5550

Page 1: ...Dell Latitude E5550 5550 Owner s Manual Regulatory Model P37F Regulatory Type P37F001 ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ...ge due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touc...

Page 4: ...r computer from the electrical outlet before opening the display CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components 12 Remove any installed ExpressCards or Smart Card...

Page 5: ...e any replacement procedure ensure you connect any external devices cards and cables before turning on your computer CAUTION To avoid damage to the computer use only the battery designed for this particular Dell computer Do not use batteries designed for other Dell computers 1 Connect any external devices such as a port replicator or media base and replace any cards such as an ExpressCard 2 Connec...

Page 6: ...on how to remove or install the components from your computer Recommended Tools The procedures in this document may require the following tools Small flat blade screwdriver 0 Phillips screwdriver 1 Phillips screwdriver Small plastic scribe System Overview Connecting Your Charger 6 ...

Page 7: ... 0 connector 4 microphones optional 5 camera 6 camera status light 7 HDMI connector 8 power connector 9 microphone 10 power button 11 USB 3 0 connector with PowerShare 12 memory card reader 13 contactless smart card reader optional 14 fingerprint reader optional 7 ...

Page 8: ...ws that secure the base cover to the computer b Lift the base cover from its edge and remove the base cover from the computer NOTE You may need a sharp tool to pry the base cover from its edge Installing the Base Cover 1 Place the base cover to align with the screw holders on the computer 2 Tighten the screws to secure the base cover to the computer 3 Follow the procedures in After Working Inside ...

Page 9: ...o its place on the computer 2 Route the battery cable through its routing channel 3 Tighten the screw to secure the battery to the computer 4 Connect the battery cable to its connector on the system board 5 Install the base cover 6 Follow the procedures in After Working Inside Your Computer Removing the Hard Drive Assembly 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the ...

Page 10: ...isconnect the hard drive cable from its connector on the system board 1 b Remove the screws that secure the hard drive assembly to the computer 2 4 Remove the hard drive assembly from the computer 5 Pull to release the hard drive cable from its connector 10 ...

Page 11: ...racket on the hard drive to align the screw holders and tighten the screws to secure the hard drive bracket 2 Connect the hard drive cable to its connector on the hard drive 3 Place the hard drive assembly into its slot on the computer 4 Connect the hard drive cable to its connector on the system board 5 Tighten the screws to secure the hard drive assembly to the computer 6 Install the 11 ...

Page 12: ...s securing the memory module until the memory pops up and remove the memory from the system board Installing the Memory 1 Insert the memory on the memory socket until the clips secure the memory 2 Install the a battery b base cover 3 Follow the procedures in After Working Inside Your Computer Removing the Keyboard Trim 1 Follow the steps in Before Working Inside Your Computer 2 Pry the keyboard tr...

Page 13: ...rd until it snaps in its place 2 Follow the procedures in After Working Inside Your Computer Removing the Keyboard 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery c keyboard trim 3 Disconnect the keyboard cable and touchpad cables from their connectors on the system board 4 Remove the screws that secure the keyboard to the computer 13 ...

Page 14: ...eyboard cable and touchpad cables to their connectors on the system board 3 Tighten the screws to secure the keyboard to the computer 4 Install the a keyboard trim b battery c base cover 5 Follow the procedures in After Working Inside Your Computer Removing the Palmrest 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the 14 ...

Page 15: ...ecure the palmrest to the computer 4 Flip the computer and perform the following steps a Disconnect the following cables from its connectors on the system board 1 2 power board LED board USH board touchpad board b Remove the screws that secure the palmrest to the computer 3 15 ...

Page 16: ... secure the palmrest 4 Install the a keyboard b keyboard trim c battery d base cover 5 Follow the procedures in After Working Inside Your Computer Removing the Power Switch Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery c keyboard trim d keyboard e palmrest 3 Perform the following steps to remove the power switch board from the palmrest a R...

Page 17: ...d battery e base cover 4 Follow the procedures in After Working Inside Your Computer Removing the SmartCard Reader Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery c memory d keyboard trim e keyboard f palmrest 3 Perform the following steps a Disconnect the SmartCard reader board cable from the USH board 1 2 b Peel the cable to release from t...

Page 18: ...er board To release the SmartCard reader board a Remove the screws that secure the SmartCard reader board to the palmrest 1 b Push the SmartCard reader board to release it 2 5 Remove the SmartCard reader board from the palmrest 18 ...

Page 19: ... b keyboard c keyboard trim d battery e base cover 5 Follow the procedures in After Working Inside Your Computer Removing the USH Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery c hard drive assembly d keyboard trim e keyboard f palmrest 3 Perform the following steps to remove the USH board a Disconnect all the cables from the USH board 1 2 ...

Page 20: ...our Computer Removing the Finger Print Reader Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery c keyboard trim d keyboard e palmrest 3 Perform the following steps to remove the finger print reader board a Remove the screw to release the metal bracket that secures the finger print reader board to the palmrest 1 2 b Disconnect the finger print ...

Page 21: ... a keyboard trim b keyboard c palmrest d battery e base cover 5 Follow the procedures in After Working Inside Your Computer Removing the LED Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery c keyboard trim d keyboard e palmrest 3 Perform the following steps to remove the LED board a Disconnect the LED board cable from its connector on the LED...

Page 22: ...Install the a palmrest b keyboard c keyboard trim d battery e base cover 5 Follow the procedures in After Working Inside Your Computer Removing the Power Connector Port 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery 3 Disconnect the power connector port cable from the system board 1 and release the power connector port cable from its routing chan...

Page 23: ...power connector port into its place on the computer 2 Place the metal bracket on the power connector port and tighten the screw to secure the power connector port to the computer 3 Route the power connector port cable to its routing channels and connect the power connector port cable to its connector on the system board 4 Install the a battery b base cover 5 Follow the procedures in After Working ...

Page 24: ...AN card a Disconnect the WLAN cables from their connectors on the WLAN card 1 b Remove the screw that secures the WLAN card to the computer 2 4 Remove the WLAN card from the computer Installing the WLAN Card WiGig Card 1 Place the WLAN card into its slot on the computer 2 Tighten the screw to secure the WLAN card to the computer 3 Connect the WLAN cables to their connectors on the WLAN Card 24 ...

Page 25: ...llowing steps to remove the WWAN card a Disconnect the WWAN cables from their connectors on the WWAN card 1 b Remove the screw that secures the WWAN card to the computer 2 4 Remove the WWAN card from the computer Installing the WWAN Card 1 Place the WWAN card into its slot on the computer 2 Tighten the screw to secure the WWAN card to the computer 3 Connect the WWAN cables to their connectors on t...

Page 26: ...ve the a base cover b battery c memory d hard drive assembly e keyboard trim f keyboard g palmrest 3 Remove the screws that secure the display hinge brackets to the back of the computer 4 Open the display and perform the following steps a Remove the screws that secure the display hinge brackets to the front of the computer 1 b Pull the display hinge brackets to remove from the computer 2 26 ...

Page 27: ...he Display Assembly 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery c keyboard trim d keyboard e palmrest f display hinge brackets 3 Disconnect the WLAN and WWAN cables from their connectors 1 and release the cables through their routing channels 2 4 Disconnect the display cable from the system board To disconnect the display cable a Remove the sc...

Page 28: ...5 Release the display cable from its routing channel 6 Remove the screws that secure the display assembly 1 and lift the display assembly to remove it from the computer 2 28 ...

Page 29: ...nectors 5 Connect the display cable to the system board place the display cable bracket over the connector and tighten the screw to secure the display cable to the computer 6 Install the a display hinge brackets b palmrest c keyboard d keyboard trim e battery f base cover 7 Follow the procedures in After Working Inside Your Computer Removing the Display Bezel 1 Follow the procedures in Before Work...

Page 30: ...d the entire bezel until it clicks on to the display assembly 3 Follow the procedures in After Working Inside Your Computer Removing the Display Panel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery c display bezel 3 Remove the screws that secure the display panel to the display assembly 1 and lift to flip the display panel to access the eDP cable...

Page 31: ...4 Peel the adhesive 1 to access the eDP cable 2 5 Disconnect the eDP cable from its connector 1 and remove the display panel from the display assembly 2 31 ...

Page 32: ... in After Working Inside Your Computer Removing the Display Hinges 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery c memory d hard drive assembly e keyboard trim f keyboard g palmrest h display hinge brackets i display assembly j display bezel 3 Perform the following steps to remove the display hinges from the display assembly a Remove the screws ...

Page 33: ...ard trim g hard drive assembly h memory i battery j base cover 4 Follow the procedures in After Working Inside Your Computer Removing the Camera 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery c display bezel d display panel 3 Perform the following steps to remove the camera from the computer a Lift the camera to release it from the adhesive 1 b D...

Page 34: ...emoving the eDP Cable 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery c memory d hard drive assembly e keyboard trim f keyboard g palmrest h display hinge brackets i display assembly j display bezel k display panel 3 Perform the following steps to remove the eDP cable from the computer a Disconnect the eDP cable from its connector 1 b Peel the eDP...

Page 35: ...ge brackets e palmrest f keyboard g keyboard trim h hard drive assembly i memory j battery k base cover 4 Follow the procedures in After Working Inside Your Computer Removing the System Fan 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery c keyboard trim d keyboard e palmrest 3 Disconnect the system fan cable from its connector on the system board ...

Page 36: ...mputer 2 Connect the system fan cable to its connector on the system board 3 Install the a palmrest b keyboard c keyboard trim d battery e base cover 4 Follow the procedures in After Working Inside Your Computer Removing the Audio Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the 36 ...

Page 37: ...from the computer 5 Installing the Audio Board 1 Insert the audio board into its place on the computer 2 Tighten the screws to secure the audio board to the computer 3 Route the speaker cable through the routing channel 4 Connect the audio board cable to its connector on the system board 5 Install the a palmrest b keyboard c keyboard trim d battery e base cover 6 Follow the procedures in After Wor...

Page 38: ...brackets i display assembly j system fan 3 Disconnect the speaker cable 1 and power connector cable 2 from the system board 4 Disconnect the audio board cable 1 2 and remove the screws that secure the system board to the computer 3 5 Remove the system board from the chassis 38 ...

Page 39: ...ard a audio board b speaker c power connector 4 Install the a system fan b display assembly c display hinge brackets d palmrest e keyboard f keyboard trim g hard drive assembly h memory i battery j base cover 5 Follow the procedures in After Working Inside Your Computer Removing the Coin Cell Battery 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery...

Page 40: ...ve from the system board 2 Installing the Coin Cell Battery 1 Place the coin cell battery into its slot on the system board 2 Connect the coin cell battery cable to its connector on the system board 3 Install the a system board b system fan c display assembly d display hinge brackets e palmrest f keyboard g keyboard trim h hard drive assembly i memory j battery k base cover 4 Follow the procedures...

Page 41: ... system board 1 b Remove the heatsink from the system board 2 Installing the Heatsink 1 Place the heatsink on the system board and align it with the screw holders 2 Tighten the screws to secure the heatsink to the system board 3 Install the a system board b system fan c display assembly d display hinge brackets e palmrest f keyboard g keyboard trim h hard drive assembly i memory j battery k base c...

Page 42: ...bly e keyboard trim f keyboard g palmrest h display hinge brackets i display assembly j system fan k system board 3 Release the speaker cables from their routing channels 4 Perform the following steps to remove the speakers from the computer a Remove the screws that secure the speakers to the computer 1 b Remove the speakers from the computer 2 42 ...

Page 43: ...ers to the computer 3 Route the speaker cables through their routing channels 4 Install the a system board b system fan c display assembly d display hinge brackets e palmrest f keyboard g keyboard trim h hard drive assembly i memory j battery k base cover 5 Follow the procedures in After Working Inside Your Computer 43 ...

Page 44: ... 64 Bit Technology Device Information Displays Primary Hard Drive Dock eSATA Device LOM MAC Address Video Controller Video BIOS Version Video Memory Panel Type Native Resolution Audio Controller Wi Fi Device WiGig Device Cellular Device Bluetooth Device Battery Information Displays the battery status and the type of AC adapter connected to the computer Boot Sequence Boot Sequence Allows you to cha...

Page 45: ...ntroller The options are Disabled AHCI RAID On This option is enabled by default Drives Allows you to configure the SATA drives on board All drives are enabled by default The options are SATA 0 SATA 1 SATA 2 SATA 3 SMART Reporting This field controls whether hard drive errors for integrated drives are reported during system startup This technology is part of the SMART Self Monitoring Analysis and ...

Page 46: ...d illumination feature The keyboard brightness level can be set from 0 to 100 Disabled Dim Bright This option is disabled by default Keyboard Backlight with AC The Keyboard Backlight with AC option does not affect the main keyboard illumination feature Keyboard Illumination will continue to support the various illumination levels This field has an effect when the backlight is enabled Unobtrusive M...

Page 47: ...Setting Not set Internal HDD 1 Password Allows you to set change or delete the password on the system s internal hard disk drive NOTE Successful password changes take effect immediately Default Setting Not set Strong Password Allows you to enforce the option to always set strong passwords Default Setting Enable Strong Password is not selected NOTE If Strong Password is enabled Admin and System pas...

Page 48: ...wed Deactivate default CPU XD Support Allows you to enable the Execute Disable mode of the processor Enable CPU XD Support default OROM Keyboard Access Allows you to set an option to enter the Option ROM Configuration screens using hotkeys during boot The options are Enable One Time Enable Disable Default Setting Enable Admin Setup Lockout Allows you to prevent users from entering Setup when an Ad...

Page 49: ...ss will have one or all cores enabled The performance of some applications will improve with the additional cores This option is enabled by default Allows you to enable or disable multi core support for the processor The installed processor supports two cores If you enable Multi Core Support two cores will be enabled If you disable Multi Core Support one core will be enabled Enable Multi Core Supp...

Page 50: ...at automatically switches from wired or wireless networks without depending on the physical connection Control WLAN Radio Control WWAN Radio Default Setting The option is disabled Wake on LAN WLAN Allows you to enable or disable the feature that powers on the computer from the Off state when triggered by a LAN signal Disabled This option is enabled by default LAN Only WLAN Only LAN or WLAN Block S...

Page 51: ...m is in sleep state You can use this option to synchronize the email or other social media applications that are open when the system enters the sleep state Table 8 POST Behavior Option Description Adapter Warnings Allows you to enable or disable the system setup BIOS warning messages when you use certain power adapters Default Setting Enable Adapter Warnings Keypad Embedded Allows you to choose o...

Page 52: ... are Minimal Thorough default Auto Extended BIOS POST Time Allows you to create an additional pre boot delay The options are 0 seconds This option is enabled by default 5 seconds 10 seconds Table 9 Virtualization Support Option Description Virtualization Allows you to enable or disable the Intel Virtualization Technology Enable Intel Virtualization Technology default VT for Direct I O Enables or d...

Page 53: ... default Table 11 Maintenance Option Description Service Tag Displays the Service Tag of your computer Asset Tag Allows you to create a system asset tag if an asset tag is not already set This option is not set by default Table 12 System Logs Option Description BIOS Events Allows you to view and clear the System Setup BIOS POST events Thermal Events Allows you to view and clear the System Setup Th...

Page 54: ...eration Processors Intel 5th Generation Processors DRAM bus width 64 bit Flash EPROM SPI 32 Mbits 64 Mbits PCIe bus 100 MHz External Bus Frequency PCIe Gen2 5 GT s Table 14 Processor Feature Specification Intel 4th Generation Processors Intel 5th Generation Processors Types Intel Core i3 i5 Intel Core i3 i5 i7 L3 cache i3 3 MB 3 MB i5 3 MB 3 MB i7 NA 4MB Table 15 Memory Feature Specification Memor...

Page 55: ...c External Stereo headset mic combo Speakers two Internal speaker amplifier 2 W RMS per channel Volume controls hot keys Table 17 Video Feature Specification Type integrated on system board hardware accelerated Controller UMA Intel 4th Generation Processors i3 i5 HD Graphics 4400 Intel 5th Generation Processors i3 i5 i7 HD Graphics 5500 Discrete Intel 4th Generation Processors NA Intel 5th Generat...

Page 56: ...mbo Video one 19 pin HDMI connector one 15 pin DSUB VGA connector Network adapter one RJ 45 connector USB Three USB 3 0 one powered compliant connector Memory card reader supports up to SD4 0 Micro Subscriber Identity Module uSIM card one optional NOTE Removal of base cover is required Docking port one optional Table 21 Contactless Smart Card Feature Specification Supported Smart Cards Technologie...

Page 57: ...ximum resolution 1366 x 768 1920 x 1080 1920 x 1080 1366 x 768 Maximum Brightness 200 nits 300 nits 270 nits 200 nits Refresh rate 60 Hz 60 Hz 60 Hz 60 Hz Minimum Viewing Angles Horizontal 40 40 80 80 80 80 40 40 Vertical 10 30 80 80 80 80 10 30 Pixel pitch 0 252 x 0 252 0 17925 x 0 17925 0 179 x 0 179 0 252 x 0 252 Table 23 Keyboard Feature Specification Backlit KB Non Backlit KB Number of keys U...

Page 58: ...t current maximum 1 5 A Input frequency 50 Hz to 60 Hz Output current 3 34 A and 4 62 A Rated output voltage 19 5 1 0 VDC Temperature range Operating 0 C to 40 C 32 F to 104 F Non Operating 40 C to 70 C 40 F to 158 F Table 27 Physical Feature Glass Fiber Reinforced Polymer Cover W O Touch Mag Cover W O Touch Mag Cover With Touch Height Front 20 60 mm 0 81 inch 20 60 mm 0 81 inch 20 60 mm 0 81 inch...

Page 59: ...ge 40 C to 65 C 40 F to 149 F Relative humidity maximum Operating 10 to 90 non condensing Storage 5 to 95 non condensing Altitude maximum Operating 0 m to 3048 m 0 ft to 10 000 ft 0 to 35 C Non Operating 0 m to 10 668 m 0 ft to 35 000 ft Airborne contaminant level G1 as defined by ISA 71 04 1985 59 ...

Page 60: ...ion about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require user interaction Always ensure ...

Page 61: ... on when the computer reads or writes data Turns on steadily or blinks to indicate battery charge status Turns on when wireless networking is enabled The device status LEDs are usually located either on the top or left side of the keyboard They display the storage battery and wireless devices connectivity and activity Apart from that they can be useful as a diagnostic tool when there s a possible ...

Page 62: ...r is connected to an electrical outlet the battery light operates as follows Alternately blinking amber light and white light An unauthenticated or unsupported non Dell AC adapter is attached to your laptop Alternately blinking amber light with steady white light Temporary battery failure with AC adapter present Constantly blinking amber light Fatal battery failure with AC adapter present Light of...

Page 63: ...upport and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or support lin...

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Dell Latitude 5550, Owner'S Manual

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