Dell G3223Q User Manual Download

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Model: G3223Q
Regulatory model: G3223Qt

Dell 32 Gaming Monitor - G3223Q

User’s Guide

Summary of Contents for G3223Q

Page 1: ...Model G3223Q Regulatory model G3223Qt Dell 32 Gaming Monitor G3223Q User s Guide ...

Page 2: ...r loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2022 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2022 03 Rev A00 ...

Page 3: ...ations 13 Preset display modes 14 Electrical specifications 16 Physical characteristics 17 Environmental characteristics 18 Pin assignments 19 Plug and Play 22 LCD monitor quality and pixel policy 22 Ergonomics 23 Handling and moving your display 24 Maintenance guidelines 26 Cleaning your monitor 26 Setting up the monitor 27 Connecting the stand 27 Using the tilt and vertical extension 30 Tilt 30 ...

Page 4: ...Using the On Screen Display OSD Menu 40 Accessing the menu system 40 OSD function mutually exclusive table 54 OSD warning messages 54 Locking the rear panel control buttons 57 Setting the maximum resolution 59 Troubleshooting 60 Self test 60 Built in diagnostics 61 Common problems 62 Product specific problems 64 Universal Serial Bus USB specific problems 65 Appendix 66 FCC notices U S only and oth...

Page 5: ... AC power available in your location Keep the monitor in room temperature Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display Do not subject the monitor to severe vibration or high impact conditions For example do not place the monitor inside a car trunk Unplug the monitor when it is going to be left unused for an extended period of time To avoid electr...

Page 6: ...tion see Contacting Dell NOTE Some components may be optional and may not ship with your monitor Some features may not be available in certain countries NOTE If you are connecting a stand that you purchased from any other source follow the setup instructions that were included with the stand Display Stand riser Stand base Power cable varies by country USB 3 0 1 8 M cable A to B ...

Page 7: ...gles with 95 DCI P3 color with an average Delta E 3 over 99 sRGB color with an average Delta E 2 Tilt swivel and height adjustment capabilities Removable pedestal stand and Video Electronics Standards Association VESA 100 mm mounting holes for flexible mounting solutions Extensive digital connectivity with DP helps future proof your monitor Plug and play capability if supported by your computer On...

Page 8: ...ee screen and ComfortView feature which minimizes blue light emission The Monitor uses Low Blue Light panel and is compliant with TÜV Rheinland Hardware Solution at factory reset or default setting This always on built in low blue light solution reduces hazardous blue light emissions without sacrificing true to life colors WARNING The possible long term effects of blue light emission from the moni...

Page 9: ... and controls Front view 1 Label Description Use 1 Power LED indicator To turn the monitor on or off Solid white light indicates the monitor is turned on and functioning normally Blinking white light indicates the monitor is in Standby Mode ...

Page 10: ...rom the monitor 4 Joystick Use it to control the OSD menu 5 Function buttons For more information see Operating the Monitor 6 Barcode serial number and Service Tag label Refer to this label if you need to contact Dell for technical support The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warran...

Page 11: ...le that comes with your monitor to the computer Once this cable is connected you can use the USB downstream connectors on the monitor 7 9 Super speed USB 5Gbps USB 3 2 Gen1 Type A downstream ports 2 Connect your USB peripherals such as mouse and keyboard Port with battery icon supports Battery Charging Rev 1 2 NOTE To use these ports you must connect the USB upstream cable shipped with your monito...

Page 12: ...al HDR PEAK White Luminance 600 cd m min Contrast ratio 1000 to 1 typical Display screen coating Anti glare treatment of the front polarizer 3H hard coating Backlight LED edgelight system Response Time Gray to Gray 1 ms gray to gray in Extreme Mode 2 ms gray to gray in Super Fast Mode 4 ms gray to gray in Fast Mode 1 ms is achievable in Extreme mode to reduce visible motion blur and increased imag...

Page 13: ... 7 70 mm 8 40 mm 20 99 mm Adjustability Height adjustable stand 100 mm Tilt 5 to 21 Swivel 30 to 30 Cable management Yes Dell Display Manager DDM Compatibility Easy Arrange and other key features Security Security lock slot cable lock sold separately At panel native only under Custom Mode preset Resolution specifications Horizontal scan range 30 kHz to 340 kHz Vertical scan range 48 Hz to 144 Hz D...

Page 14: ...0 65 VESA 1024 x 768 60 02 75 78 75 VESA 1152 x 864 67 5 75 108 VESA 1280 x 800 49 7 60 83 5 VESA 1280 x 1024 64 60 108 VESA 1280 x 1024 80 75 135 VESA 1600 x 1200 75 60 175 5 VESA 1680 x 1050 65 29 60 146 25 VESA 1920 x 1080 67 5 60 148 5 VESA 1920 x 1080 137 26 119 98 285 5 VESA 1920 x 1080 166 59 143 98 346 5 VESA 1920 x 1200 74 038 60 154 VESA 2560 x 1440 88 787 60 241 5 VESA 2560 x 1440 183 1...

Page 15: ...00 31 47 70 28 322 VESA 640 x 480 31 47 60 25 175 VESA 640 x 480 37 5 75 31 5 VESA 800 x 600 37 88 60 40 VESA 800 x 600 46 88 75 49 5 VESA 1024 x 768 48 36 60 65 VESA 1024 x 768 60 02 75 78 75 VESA 1152 x 864 67 5 75 108 VESA 1280 x 800 49 7 60 83 5 VESA 1280 x 1024 64 60 108 VESA 1280 x 1024 80 75 135 VESA 1600 x 1200 75 60 175 5 VESA 1680 x 1050 65 29 60 146 25 VESA 1920 x 1080 67 5 60 148 5 VES...

Page 16: ...Max brightness and contrast setting with maximum power loading on all USB ports 3 Pon Power consumption of On Mode measured with reference to Energy Star test method TEC Total energy consumption in kWh measured with reference to Energy Star test method This document is informational only and reflects laboratory performance Your product may perform differently depending on the software components a...

Page 17: ... 18 07 in Width 725 28 mm 28 55 in Depth 246 94 mm 9 72 in Dimensions without stand Height 427 21 mm 16 82 in Width 725 28 mm 28 55 in Depth 68 75 mm 2 71 in Stand dimensions Height extended 420 30 mm 16 55 in Height compressed 375 46 mm 14 78 in Width 340 27 mm 13 40 in Depth 246 94 mm 9 72 in Base 340 27 mm x 246 94 mm 13 40 in x 9 72 in Weight Weight with packaging 13 25 kg 29 21 lb Weight with...

Page 18: ...nic Free glass and Mercury Free for the panel only Temperature Operating 0 C to 40 C 32 F to 104 F Non operating 20 C to 60 C 4 F to 140 F Humidity Operating 10 to 80 non condensing Non operating 5 to 90 non condensing Altitude Operating 5 000 m 16 404 ft maximum Non operating 12 192 m 40 000 ft maximum Thermal dissipation 412 87 BTU hour maximum 139 89 BTU hour typical ...

Page 19: ...layPort Pin number 20 pin side of the connected signal cable 1 ML3 n 2 GND 3 ML3 p 4 ML2 n 5 GND 6 ML2 p 7 ML1 n 8 GND 9 ML1 p 10 ML0 n 11 GND 12 ML0 p 13 CONFIG1 14 CONFIG2 15 AUX CH p 16 GND 17 AUX CH n 18 Hot Plug Detect 19 Return 20 DP_PWR ...

Page 20: ...2 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2 4 TMDS DATA 1 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1 7 TMDS DATA 0 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0 10 TMDS CLOCK 11 TMDS CLOCK SHIELD 12 TMDS CLOCK 13 CEC 14 Reserved N C on device 15 DDC CLOCK SCL 16 DDC DATA SDA 17 DDC CEC Ground 18 5 V POWER 19 HOT PLUG DETECT ...

Page 21: ...tream at quick access Power Charging Port the ports with battery icon supports fast current charging capability if the device is BC 1 2 compatible NOTE The monitor s USB ports work only when the monitor is on or in the Standby Mode If you turn off the monitor and then turn it on the attached peripherals may take a few seconds to resume normal functionality Transfer speed Data rate Maximum power co...

Page 22: ...lay identification data EDID using display data channel DDC protocols so the computer can configure itself and optimize the monitor settings Most monitor installations are automatic you can select different settings if desired For more information about changing the monitor settings see Operating the Monitor LCD monitor quality and pixel policy During the LCD monitor manufacturing process it is no...

Page 23: ...the breaks 5 Perform stretches to relieve tension in the neck arm back and shoulders during the breaks Make sure that the monitor screen is at eye level or slightly lower when you are sitting in front of the monitor Adjust the tilt of the monitor its contrast and brightness settings Adjust the ambient lighting around you such as overhead lights desk lamps and the curtains or blinds on nearby windo...

Page 24: ...on the floor wrists relaxed and flat Handling and moving your display To ensure the monitor is handled safely when lifting or moving it follow the guidelines mentioned below Before moving or lifting the monitor turn off your computer and the monitor Disconnect all cables from the monitor Place the monitor in the original box with the original packing materials Hold the bottom edge and the side of ...

Page 25: ... on the display area to avoid any scratches or damage When transporting the monitor avoid any sudden shock or vibration to it When lifting or moving the monitor do not turn the monitor upside down while holding the stand base or stand riser This may result in accidental damage to the monitor or cause personal injury ...

Page 26: ...ace of the monitor Doing so will allow liquids to accumulate at the bottom of the display panel and corrode the electronics resulting in permanent damage Instead apply the cleaning solution or water to a soft cloth and then clean the monitor CAUTION Using chemicals for cleaning may cause changes in the appearance of the monitor such as color fading milky film on the monitor deformation uneven dark...

Page 27: ... only for the stand that was shipped with your monitor If you are connecting a stand that you purchased from any other source follow the set up instructions that were included with the stand To attach the monitor stand 1 Align and place the stand riser on the stand base 2 Open the screw handle at the bottom of the stand base and turn it clockwise to secure the stand assembly 3 Close the screw hand...

Page 28: ... VESA slot on the monitor NOTE Before connecting the stand assembly to the display ensure that the fornt flap is opened to allow space for the assembly 5 Slide the tabs on the stand riser into the slots on the display back cover and press down the stand assembly to snap it into place ...

Page 29: ... 29 6 Hold the stand riser and lift the monitor carefully then place it on a flat surface NOTE Hold the stand riser firmly when lifting the monitor to avoid any accidental damage 7 Lift the protective cover from the monitor ...

Page 30: ...any other source follow the set up instructions that were included with the stand Tilt With the stand attached to the monitor you can tilt the monitor for the most comfortable viewing angle 5 21 30 30 Vertical extension The stand extends vertically up to 100mm The image below illustrates how to extend the stand vertically 100 mm NOTE The stand assembly is not pre installed when the monitor is ship...

Page 31: ...cessary cables to your monitor and computer see Connecting Your Monitor for cable attachment organize all cables as shown above If your cable is not able to reach your computer you may connect directly to the com puter without routing through the slot on the monitor stand ...

Page 32: ...t all the cables to the computer at the same time NOTE The images are for the purpose of illustration only The appearance of the computer may vary To connect your monitor to the computer 1 Turn off your computer 2 Connect the DisplayPort HDMI USB cable from your monitor to the computer 3 Turn on your monitor 4 Select the correct input source from the OSD Menu on your monitor and then turn on your ...

Page 33: ...Setting up the monitor 33 Connecting the HDMI cable HDMI HDMI Connecting the DP cable DP DP Connecting the USB cable USB USB ...

Page 34: ... bottom of the monitor See Security lock slot For more information on using the Kensington lock purchased separately see the documentation that is shipped with the lock Secure your monitor to a table using the Kensington security lock NOTE The image is for the purpose of illustration only Appearance of the lock may vary ...

Page 35: ...he following instructions are applicable only for the stand that was shipped with your monitor If you are connecting a stand that you purchased from any other source follow the set up instructions that were included with the stand To remove the stand 1 Place the monitor on a soft cloth or cushion 2 Press and hold the stand release button 3 Lift the stand up and away from the monitor 2 3 ...

Page 36: ...table 2 Remove the monitor stand see Removing the monitor stand 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting kit to the monitor 5 Mount the monitor on the wall For more information see the documentation that is shipped with the wall mounting kit NOTE For use only with UL or CSA or GS listed wall mou...

Page 37: ...e monitor Using the joystick control Use the joystick control on the rear of the monitor to make OSD adjustments 1 Press the joystick button to launch the OSD main menu 2 Move the joystick up down left right to toggle between options 3 Press the joystick button again to confirm the settings and exit ...

Page 38: ... and left directional navigation Move right to enter the submenu Move left to exit from the submenu Increases right or decreases left the parameters of selected menu item For 2 way up and down directional navigation Toggles between the menu items Increases up or decreases down the parameters of the selected menu item Using the rear panel controls Use the control buttons on the rear of the monitor ...

Page 39: ...esired color mode from a list of preset options 4 Shortcut key Brightness Contrast To directly access the Brightness Contrast adjustment sliders 5 Shortcut key Dark Stabilizer To directly access the Dark Stabilizer adjustment sliders When you press any of these buttons excluding the joystick button the OSD status bar appears to let you know the current settings of some OSD functions Dell 32 Gaming...

Page 40: ...om a list of preset color modes FPS Standard RPG MOBA RTS SPORTS Creator Game 1 Game 2 Game 3 Console Mode Dell 32 Gaming Monitor G3223Q Menu Personalize Others Brightness Contrast Game Display Input Source Audio Hue Saturation Game Enhance Mode Preset Modes Response Time Dark Stabilizer AMD FreeSync Premium Pro PIP PBP Reset Game Standard Loads the monitor s default color settings This is the def...

Page 41: ...ss and color uniformity compensation settings Calibrated is factory calibrated setting by default Uniformity Compensation adjusts different areas of the screen with respect to the center to achieve uniform brightness and color over the entire screen Enable this feature will lose some luminance when Brightness adjust to 100 Game 1 Game 2 Game 3 Allows you to customize the settings such as Color Res...

Page 42: ...the video contents from multiple displays AMD FreeSync Premium Pro Allows you to set the AMD FreeSync Premium Pro On or Off When you select On and set the monitor at the highest frame rate both input lag and screen tearing are possible to be eliminated delivering smoother gameplay NOTE To set the highest frame rate see Setting the maximum frame rate Response Time Allows you to set the Response Tim...

Page 43: ...urple This is used to adjust the desired flesh tone color Use the joystick to adjust the hue from 0 to 100 Move the joystick up to increase the green shade of the video image Move the joystick down to increase the purple shade of the video image NOTE Hue adjustment is available only for FPS MOBA RTS RPG SPORTS mode Saturation This feature can adjust the color saturation of the video image Use the ...

Page 44: ...he luminance of the backlight minimum 0 maximum 100 Move the joystick up to increase the brightness level Move the joystick down to decrease the brightness level Contrast Adjust the Brightness first and then adjust Contrast only if further adjustment is necessary Move the Joystick Up to increase contrast and Move the Joystick Down to decrease contrast Range 0 100 The Contrast function adjusts the ...

Page 45: ...io PIP PBP DP Select DP input when you are using the DP DisplayPort connector Press the joystick button to confirm the selection HDMI 1 Select the HDMI 1 or HDMI 2 input when you are using the HDMI connector Press the joystick button to confirm the selection HDMI 2 Auto Select Turn on the function to allow the monitor to automatically scan for available input sources Press the joystick button to c...

Page 46: ...put Color Format Allows you to set the video input mode to RGB Select this option if your monitor is connected to a computer or a media player that supports RGB output using a DisplayPort or HDMI cable YCbCr Select this option if your media player supports only YCbCr output Input Color Format Aspect Ratio Smart HDR Sharpness Reset Display YCbCr RGB Dell 32 Gaming Monitor G3223Q Menu Personalize Ot...

Page 47: ... HDR video content to expand the contrast ratio brightness and color palette It matches the video quality with real life visuals Game HDR Use this mode when playing games that support HDR to expand the contrast ratio brightness and color palette It makes gaming experience more realistic as intended by game developers DisplayHDR 600 Best used with content that complies with DisplayHDR 600 standards...

Page 48: ...splay Input Source Audio PIP PBP NOTE The images under PBP will be displayed at the center of the screen not full screen When PIP PBP mode only support the timings that vertical refresh rate is 60Hz PIP PBP Mode Adjusts the PIP or PBP Picture by Picture mode You can disable this feature by selecting Off PIP PBP Sub PIP PBP Mode Audio Video Swap Contrast Sub Dell 32 Gaming Monitor G3223Q Menu Perso...

Page 49: ...PBP mode Move the Joystick to swap main window and sub window Audio Allows you to set the audio source from the main window or the sub window Contrast Sub Adjust the Contrast level of the picture in PBP Mode Move the Joystick to increase or decrease the contrast NOTE Only applicable when you turn on PIP PBP Audio Reset Audio Volume 50 Dell 32 Gaming Monitor G3223Q Menu Personalize Others Brightnes...

Page 50: ...Display Input Source Audio PIP PBP Language Set the OSD display to one of eight languages English Spanish French German Brazilian Portuguese Russian Simplified Chinese or Japanese Transparency Select this option to change the menu transparency by moving the joystick up or down min 0 max 100 Timer OSD Hold Time Sets the length of time the OSD remains active after you press a button Move the joystic...

Page 51: ...lows you to choose a feature from Preset Modes Game Enhance Mode AMD FreeSync Premium Pro Dark Stabilizer Brightness Contrast Input Source Aspect Ratio Smart HDR PIP PBP Mode Video Swap or Volume and set it as a shortcut key Shortcut key 2 Shortcut key 3 Power Button LED Allows you to select On in On Mode Off in On Mode or Off in On Standby Mode to set the power LED indicator to save energy USB Al...

Page 52: ...Audio PIP PBP Display Info Displays the monitor s current settings DDC CI DDC CI Display Data Channel Command Interface allows you to adjust features such as brightness and color balance of your monitor using software installed on your computer You can disable this feature by selecting Off Enable this feature for best user experience and optimum performance of your monitor DDC CI Display Info LCD ...

Page 53: ...ightness Contrast Game Display Input Source Audio PIP PBP Firmware Displays the firmware version of your monitor Service Tag Displays the Service Tag The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information NOTE The Service Tag is also printed on a label located at the back of the cover Self Diagnostic Use this opti...

Page 54: ...r any other monitor listed timing as per the monitor specifications This means that the monitor cannot synchronize with the signal that it is receiving from the computer See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 3840 x 2160 NOTE The message that appears on the monitor varies based on the type of input cable used You ...

Page 55: ...l Do you want to continue Dell 32 Gaming Monitor If you press any button other than the power button the following messages will appear depending on the selected input Dell 32 Gaming Monitor G3223Q No DP signal from your device Press any key on the keyboard or move the mouse or wake it up If there is no display press the monitor button again to select the correct input source If either DP HDMI 1 a...

Page 56: ... or No HDMI 2 Cable 2 G3223Q The display will go into Standby Mode in 4 minutes www dell com support G3223Q Dell 32 Gaming Monitor When you select OSD items of Factory Reset in Other feature the following message will appear Dell 32 Gaming Monitor Yes No G3223Q Are you sure you want to reset to default settings See Troubleshooting for more information ...

Page 57: ...onds a menu appears on the screen Select Option Dell 32 Gaming Monitor G3223Q Select one of the following options Options Description 1 Menu Button Lock Select this option to lock OSD menu function 2 Power Button Lock Use this option to lock power button This will prevent the user to turn off the monitor using the power button 3 Menu and Power Button Lock Use this option to lock OSD menu and power...

Page 58: ...on to unlock the button s Select Option Dell 32 Gaming Monitor G3223Q Options Description 1 Menu Button Unlock Use this option to unlock OSD menu function 2 Power Button Unlock Use this option to unlock power button to turn off the monitor 3 Menu and Power Button Unlock Use this option to unlock OSD menu and power button to turn off the monitor ...

Page 59: ... click Display Settings 2 Click Advanced display settings 3 Click the dropdown list of Resolution and select 3840 x 2160 4 Click Apply If you do not see 3840 x 2160 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer Go to https www dell com support enter your service tag and do...

Page 60: ...nd the analog cables from the back of computer 3 Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED remains white Also depending upon the selected input one of the dialogs shown below will continuously scroll through the screen G3223Q The display wil...

Page 61: ... Dell 32 Gaming Monitor G3223Q Menu Personalize Others Brightness Contrast Game Display Input Source Audio PIP PBP To run the built in diagnostics 1 Ensure that the screen is clean no dust particles on the surface of the screen 2 Select OSD items of Self Diagnostic in Others feature 3 Press the Joystick button to start the diagnostics A gray screen is displayed 4 Observe if the screen has any defe...

Page 62: ...e connector Run the built in diagnostics Ensure that the correct input source is selected in the Input Source menu Missing Pixels LCD screen has spots Turn off the monitor and turn it on again Pixel that is permanently off is a natural defect that can occur in LCD technology For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at https www dell com pixelguidelines St...

Page 63: ...ion 3840 x 2160 from the Display Properties to force the proper HDR signaling Missing Color Picture missing color Perform monitor self test feature check Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Check for bent or broken pins in the video cable connector Wrong Color Picture color not good Change the settings of the Preset Modes in the Ga...

Page 64: ...again if necessary Reset the computer or video player The picture does not fill the entire screen The picture cannot fill the height or width of the screen Due to different video formats aspect ratio of DVDs the monitor may display in full screen Run the built in diagnostics No image when using DP connection to the PC Black screen Verify which DP standard DP 1 1a or DP 1 4 your graphics card is ce...

Page 65: ...s working slowly or not working at all Check that your computer is USB 3 0 capable Some computers have USB 3 0 USB 2 0 and USB 1 1 ports Ensure that the correct USB port is used Reconnect the upstream cable to your computer Reconnect the USB peripherals downstream connector Restart your computer Wireless USB peripherals stop working when a USB 3 0 device is plugged in Wireless USB peripherals resp...

Page 66: ... and service options Availability varies by country and product and some services may not be available in your area To get online Monitor support content See https www dell com support monitors To contact Dell for sales technical support or customer service issues 1 Go to https www dell com support 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom right co...

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