D-Link DVG-3032S User Manual Download

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DVG-3032S/3016S

VoIP Gateway

User’s Manual

Version 1.0

(May 2011)

Summary of Contents for DVG-3032S

Page 1: ...DVG 3032S 3016S VoIP Gateway User s Manual Version 1 0 May 2011 ...

Page 2: ...rticular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outl...

Page 3: ... 2 12 Codec setting 40 3 2 13 Digit Map 41 3 2 14 DTMF PULSE 44 3 2 15 CPT Cadence 45 3 2 16 TR069 46 3 2 17 Caller Filter 48 3 2 18 Static Route 49 3 2 19 QoS Settigs 50 3 2 20 DDNS 51 3 2 21 NAT Traversal 52 3 2 22 DoS Protection 53 3 3 SNMP 54 3 4 Tools 55 3 4 1 Ping Test 55 3 4 2 STUN Inquiry 56 3 5 System Settings 57 3 5 1 NTP 57 3 5 2 Login Account 58 3 5 3 Backup Restore 59 3 5 4 System Log...

Page 4: ...lish a private VoIP network over the Internet without a third party SIP Proxy Server The DVG 3032S 3016S can be seamlessly integrated into an existing network by connecting to a phone set and fax machine With only a broadband connection such as an ADSL bridge router a Cable Modem or a leased line router the VoIP Gateway allows you to use voice and fax services over IP in order to reduce the cost o...

Page 5: ...ill light up solid The LED will blink to indicate activity If the 10 or 100 LED does not light up when a cable is connected verify the cable connections and make sure your devices are powered on LAN When a connection is established the 10 or 100 LED bottom will light up solid on the appropriate port The LEDs will blink to indicate activity If the 10 or 100 LED does not light up when a cable is con...

Page 6: ...ear Panel DVG 3016S DVG 3032S FXO Connector Connect to your phones using attached phone cabling Ground A conducting connection with the earth Connect with the ground so as to make the earth a part of an electrical circuit using metal wire Power Receptor Receptor for AC power 100V 240V ...

Page 7: ...ing Started To access the web based configuration utility open a web browser such as Internet Explorer and enter the IP address of the DVG 3032S 3016S Open your Web browser and type http 192 168 8 254 into the URL address box Press the Enter or Return Key Click Login to enter Web Site ...

Page 8: ...VG 3032S 3016S User s Manual VoIP Gateway Configuration D Link Systems Inc 8 It is highly recommended to create a login ID and password to keep your gateway secure Click Next Click Setup Wizard and Next ...

Page 9: ...DVG 3032S 3016S User s Manual VoIP Gateway Configuration D Link Systems Inc 9 Enter a NTP server or use the default server Click Next ...

Page 10: ...n type DHCP Most Cable ISPs or if you are connecting the DVG 3032S 3016S behind a router Static IP Select if your ISP supplied you with your IP settings PPPoE Most DSL ISPs PPTP Select if required by your ISP Select Manual to manually enter IP address of DNS or select Auto if DNS is assigned by ISP Click Next ...

Page 11: ...ver Enter Proxy Server IP Domain and Port The Outbound Proxy Support is optional To register please click on the Outbound Proxy Support check box and enter Outbound Proxy IP Domain and Port in it Registration by phone line enter Number User ID Account and Password supplied by your ITSP Click on the Register check box to register to Proxy Server Click Next ...

Page 12: ...s Manual VoIP Gateway Configuration D Link Systems Inc 12 Setup is finished Check the summary of your settings To make new settings effective you must click on the Restart button to reboot the DVG 3032S 3016S Click Restart ...

Page 13: ...y successfully the last dialed number how many calls each port has made since the VoIP Gateway is start etc Number voip It displays calling number for direction VoIP FXO or called number for direction FXO VoIP Number pstn It displays called number for VoIP FXO one step directly call or calling number for direction FXO VoIP For Server Registration Status it shows the registration status of DDNS STU...

Page 14: ...User s Manual VoIP Gateway Configuration D Link Systems Inc 14 3 1 2 RTP Packet Summary Status RTP Packet Summary Display the information of the last call made Press Refresh button to get the latest RTP Packet Summary ...

Page 15: ...bnet mask default gateway and DNS server If you use PPPoE to obtain IP you will know if the IP is obtained through this method If IP address subnet mask default gateway is blank it means that the VoIP Gateway does not obtain IP For LAN Port Information it shows LAN port IP subnet mask and the status of DHCP server For Hardware it shows the hardware platform and driver version ...

Page 16: ...4 Routing Table Status Routing Table It displays routing table of DVG 3032S DVG 3016S 3 1 5 LAN Client The DHCP Clients table displayed LAN device that has already been assigned an address from DVG 3032S 3016S You can check if the DHCP client has obtain an IP address Status LAN Client ...

Page 17: ...P address may vary If you are not familiar with creating a network connection please contact your local ISP After selecting the suitable option click Accept at the bottom of the screen to save the settings You need to save the changes and restart the VoIP Gateway to make the changes active Saving the settings Click Save Restart in System from the left menu Tick Save Settings and Restart then click...

Page 18: ...des you an IP address automatically Cable modem providers typically use dynamic assignment of IP Address The Host Name field is optional but may be required by some Internet Service Providers General Settings WAN Static IP Select this option if your ISP Internet Service Provider provides you a Static IP address Enter the IP address Subnet Mask and Default Gateway IP ...

Page 19: ... option if your ISP requires you to use a PPPoE Point to Point Protocol over Ethernet connection Enter the PPPoE Account PPPoE Password and re enter Password to confirm General Settings WAN PPTP Point to Point Tunneling Protocol PPTP is a WAN connection Enter the IP Address Subnet mask PPTP Server PPTP ID and Password ...

Page 20: ...dress It is left blank as you log in via the WAN port Current MAC Address It shows the current MAC Address if you ever used the different MAC address from Factory Default MAC Address You can click Clone to automatically copy the MAC address of the Ethernet Card installed in the computer used to configure the device Note This is only necessary to fill the field if required by your ISP ...

Page 21: ...nt IP Pool Ending Address Enter the ending IP address for the DHCP server s IP assignment IP Pool Uses Other Default Gw Check the box to assign different default gateway for DHCP clients IP Pool Default Gateway Enter the new default gateway that is different from LAN IP of the VoIP Gateway IP Pool Subnet mask Enter the new subnet mask Lease Time Enter the length of time for the IP lease Domain Nam...

Page 22: ... server or soft switch General Settings SIP FXO Representative Number registers to Proxy Assuming that your registered ID and password are individual the settings should be as above Gateway Number Register to a Phone Book Manager with this number FXO Representative Number Register all FXO ports as a hunting group Register Register to proxy if selected Invite with ID Account The DVG 3016S 3032S can...

Page 23: ...xy server Number and User ID Account are usually the same from most SIP proxy severs Each line has a number And the number of each line is not reiteration Register Check the box to register with SIP proxy server Invite with ID Account Check the box to call through SIP proxy server without registration It is always ticked when Register is also ticked Most VoIP Service Providers will interdict the c...

Page 24: ...name you filled in Otherwise the VoIP Gateway will register to a SIP proxy server with the IP it resolves Use Domain to Register Check the box to use Domain to register with SIP proxy server The VoIP Gateway is registered to the SIP proxy server with IP address if un ticked Note Proxy Server Realm SIP Domain and Use Domain to Register are the parameters provided by VoIP Service Provider If you fai...

Page 25: ...o the destined outbound proxy server rather than the remote VoIP device This helps VoIP calls to pass through any NAT protected network without additional settings or techniques Please make sure your VoIP Service Provider supports outbound proxy services before you enable it Outbound Proxy IP Domain Enter the outbound proxy s IP address or URL Outbound Proxy Port Enter the outbound proxy s listeni...

Page 26: ...port UDP if you prefer TCP please make sure whether remote party supports TCP or not General Settings SIP Advanced International Call Prefix Digit Enter the International call prefix Country Code Select the desired country code from the drop down menu or enter the country code if Other is selected Long Distance Call Prefix Digit Enter the long distance prefix digit for making a long distance call ...

Page 27: ...ll receiver the Callee will initiate the session refresh General Settings SIP Advanced SIP Message Resend Timer Base Select the resend timer base from the drop down menu if response is not received within the base time The sequence of sending is like base time 2 and send again at base time 2 2 The maximum resend time is four seconds Resend action will stop when the total resend time has reached 20...

Page 28: ...on for transit in calls When it enabled the gateway will always uses anonymous as caller identification for transit in calls VoIP Call Out Notification Check the box to enable the function of playing a tone to notify user that the call is through VoIP Enable Built in Call Hold Music Check the box to enable the function of playing music when receiving Call Hold request Call On Hold Notification FXS...

Page 29: ...eader After From Before sip by default settings It will be located in SIP Message Header After sip Before if ticked INVITE With Remote Party ID Header Check the box to comprise the information of Remote Party ID in the message header of INVITE Different format of INVITE header might cause the call not to be connected Please consult with your VoIP Service Provider before enabling it Callee Quick Me...

Page 30: ...e PSTN to the FXO port When enabled the Caller ID detected on the FXO port will be sent to the SIP Proxy Server on transit in dialing out calls Detection Level If FXO can t detect Caller ID try to adjust it until DVG can caller ID FSK Caller ID Type Either Bellcore ETSI or NTT could be selected Transit In Caller ID Stript Replace Used to replace Caller ID for transit in call from FXO to VoIP ...

Page 31: ...when there is incoming call from PBX line to FXO port Calls from PBX Line to FXO then direct forward to an assigned VoIP number Hot Line No Enter the number for pre defined destination Warm Line Enter the time for the call to start with a pause so the user can dial another number The call will be automatically directed to the pre configured destination within timeout period Dial out Prefix It is t...

Page 32: ...ash Time Enter the flash time for DVG generator hook flash at FXO ports Polarity Reversal As a remote site answers calls from this extension the FXO port will reverse polarity PSTN Answer Detection It works as Polarity Reversal is enabled and select this field as Polarity Reversal As there is one step dial outgoing call from VoIP to FXO port Calls from VoIP transit out via FXO to PBX line GW will ...

Page 33: ...een caller and callee prior to the connection of a call One Way Voice Only the caller can hear early media from the callee prior to the connection of a call Ring Back Playing ring back tone for the caller indicating that the callee is being alerted prior to the connection of a call Early Media Treatment Check the box to send the one way RTP immediately when a connection with a VoIP service provide...

Page 34: ...d keeping the line engaged if the detected volume is below the Silence Detection Threshold or the time exceeds the Drop Silent Call Timeout Silence Detection Threshold Enter the threshold dB to detect if there is voice coming from RJ 11 interface Drop Silent Call Timeout Enter the duration second for detecting if there are RTP packets receiving from IP network Note Improper values for above settin...

Page 35: ...re network resources and will affect transmission quality The VoIP Gateway is still able to change the protocol from T 38 to T 30 if the called party uses T 38 for fax transmission T 30 Fax Modem Select it if you use it as the protocol for transmission of fax modem over IP network T 30 Only Select it if you are using G 711 a law or G 711 u law for fax transmission The VoIP Gateway won t accept T 3...

Page 36: ...en receiving packets Note When you send a fax over an IP network the IP network needs to support fax over IP functionality either T 38 or T 30 Please consult your VoIP Service Provider for this setting Function Fax Detection Content of SDP of re INVITE Receive re INVITE with T 38 Disable No N A Accept and change RTP to T 38 T 38 Fax Yes re INVITE with T 38 and T 30 Accept and change RTP to T 38 T ...

Page 37: ...ngs Calling Features Do Not Disturb Check the box to reject busy tone played incoming calls from VoIP Unconditional Forward Check the box to forward incoming calls to the assigned Forwarding Number automatically Busy Forward Check the box to forward incoming calls to the Forward incoming Number when the line is busy ...

Page 38: ... to this section prior to making peer to peer calls You need to enter the phone number and the IP address of the remote peer General Settings Phone Book Gateway Name Enter the alias of the remote peer Gateway Number Enter the phone number of the remote peer IP Domain Name Enter the IP address or URL Uniform Resource Locator of the remote peer Port Enter the listen port of the remote peer ...

Page 39: ...Settings CDR Send record to CDR Server Tick the check box to enable the call detail recording CDR Server IP Domain Enter the IP address of the CDR server Port Enter the listen port of the CDR server RADIUS Tick the checkbox to enable RADIUS as database and enter the information of RADIUS needed It includes RADIUS Accounting Port RADIUS Server Secret RADIUS User ID and RADIUS Password ...

Page 40: ...lity during conversation Codec Check the box to codec for the VoIP Gateway to support All codecs are selected and supported by default You can un check the box that is not used Codec Priority The priority of code for communication Packet Interval Select the frame size of voice package from different codec It defines the time interval for the VoIP Gateway to send a RTP packet or voice packet to the...

Page 41: ...its to replace a full set of numbers There are 50 sets of leading digit entries to choose voice routing interface Advanced Settings Digit Map Enable Pound Key Function Check the box to treat as a digit and send out with other numbers when dialing If you un check the box and is pressed after dialing it will speed up the phone number detection of the VoIP Gateway Default Call Route Select VoIP or De...

Page 42: ...0911888997 User Dial Length 2 Route VoIP VoIP Route Profile Route 1 Pick up the handset and dial 09 the VoIP Gateway will dial 0911888997 and follow Route 1 Method 2 Multi mapping Fill the prefix code into the Scan Code column and the format to transfer into the VoIP Dial out column For example Scan Code 2 VoIP Dial out 35106 User Dial Length 4 Route VoIP VoIP Route Profile Route 2 Pick up the han...

Page 43: ... go through Internet first and follow Route 3 Method 3 Substitution It helps you dial to destination that you can not dial by phone Destination like test 1 1 1 1 Fill in the number into the Scan Code column and enter the desired name into the VoIP Dial out column For example Scan Code 11 VoIP Dial out test User Dial Length 2 Route VoIP VoIP Route Profile Route 1 Pick up the handset and dial 11 The...

Page 44: ... between tones This variable is to set the length of DTMF playback DTMF Detection Sensitivity This variable is to set the sensitivity of the telephone keys for the VoIP Gateway to detect the DTMF DTMF Output Volume Adjust the Tx volume of FXS port for DTMF Caller ID or Out of Band DTMF FXO Dial Type Choose dialing type of FXO There are DTMF and Pulse Enable Out of Band DTMF This variable is to set...

Page 45: ...lines it could cause the FXO to continue to engage a line Advanced Settings CPT Cadence Busy Tone Cadence Measurement and auto learning Provides a solution of FXO integrated with PSTN or PBX FXO will learn the busy tone automatically BTC Detection Sensitivity The more sensitivity the more quickly the system will cut off the call If the system often cuts off an un finished call select less sensitiv...

Page 46: ...l in the parameters needed by your VoIP Service Provider Please check with your VoIP Service Provider about the availability of these services Advanced Settings Provision Settings Enable TR069 Check the box to start TR069 service Auto Config Server URL Enter the Provisioning Server s URL required by your VoIP Service Provider ACS Username Enter an available user name ...

Page 47: ... Enter the interval for retrying Listen Port TR069 listen port for remote trigger Connection Request Username Enter username for remote trigger Connection Request Password Enter password for remote trigger Suspend Service Check the box to stop VoIP call service TFTP Source Port Assign TFTP sourct port for TFTP download Note Contact your server provider if necessary MAINTENANCE Provision Binding Se...

Page 48: ...rom the IP address of SIP proxy server is always accepted despite Deny is selected or the IP address of SIP proxy server is not in the filter rule of Allow Advanced Setting Caller Filter Caller Filter It is to allow or deny the filter rule Status It is to show the status of enable or disable Filter IP Address Enter the start IP address which you would like to Allow or Deny Subnet mask Enter the su...

Page 49: ...c routes within an internal network These routes will not apply to the Internet Advanced Settings Static Route Route Destination network of the route Route Mask Subnet mask to apply on destination network Next Hop IP The next hop IP address to the specified network Interface The interface attached to this route ...

Page 50: ...Advanced Settings QoS ToS IP Precedence Select the precedence for signaling data and voice voice data DiffServ DSCP Select the number of signaling data and voice voice data values Note For the VoIP Gateway ToS IP Precedence and DiffServ are the same function You only select one for priority marking ...

Page 51: ...a dynamic IP address and does not support DDNS Server address Accept the default setting or fill a correct DDNS Service FQDN Hostname Enter the URL of the system or NAT applied from domain name registration providers e g DVG01 dyndns org Username or Key Password or Key Enter the Login ID and password used to log in to the DDNS server Note If the VoIP Gateway is set up under NAT then enter the host...

Page 52: ...ter the real public IP address of the IP sharing device or the router or enter a true URL Uniform Resource Locator when DDNS is used Please refer to the DDNS settings Note If you are setting a public IP in this field it has to be a static public IP otherwise VoIP communication may not be established properly Please contact your ISP to check if your Internet connection has static public IP addresse...

Page 53: ... Link Systems Inc 53 3 2 22 DoS Protection Advanced Settings DoS Protection Enable DoS Prevention Check the box to prevent DoS attacks from WAN There are various types of DoS attacking Leave settings in this field to the default if you are not familiar with it ...

Page 54: ...ease refer to following configuration Example for SNMP V2 configuration Some keys configured on MIB browser Get Community public Set Community private Trap Community public Enable SNMP Management SNMP Enable SNMP Agent Set SNMP Management SNMP View View Name as all Set SNMP Management SNMP View View Name as 1 Set SNMP Management SNMP Community Community Name for public and private Select a configu...

Page 55: ...eway Configuration D Link Systems Inc 55 3 4 Tools 3 4 1 Ping Test Use Ping to verify if a remote peer is reachable Enter a remote IP address and click Test to ping the remote host The result would be shown on Result Table Tool Diagnostics ...

Page 56: ...TUN Inquiry to detect your IP sharing device s NAT type and communication between a STUN server and client Tool STUN Inquiry NAT Type It shows the NAT type of your router STUN Server IP Domain Enter the IP address or URL of the STUN server for query STUN Server Port Enter the STUN Server s listening port ...

Page 57: ...ct the desired domain name of a NTP server as first priority Second NTP time server Select the domain name of a NTP server as second priority Current Router Time It shows the current time of the VoIP Gateway Time Zone Select your time zone from the drop down menu Enable Daylight Saving To enable disable daylight saving time Daylight Saving Offset Set the current time zone offset for your location ...

Page 58: ...ghly recommended that you create a password to keep your DVG secure System settings Login Account Port of Web Access from WAN Enter the port number when accessing the web based configuration utility from the WAN port Web Idle Time Out Enter the range of effective time when log in the web interface The user will be disconnected from the web page to allow others to log in Enable Web UI Check the box...

Page 59: ...ings can be saved as a file onto the local hard drive Click the Backup Settings button to save your current settings to a file Click the Backup Settings button to save your current settings to a template file for editing Restore Default Settings System settings Backup and Restore Select Restore Default Settings to reset the VoIP Gateway s settings back to the factory default settings ...

Page 60: ...Port Enter the System Log Server s listening port Leave this field to the default if your VoIP Service Provider did not provide you a server port number for System Log Server 3 5 5 Save Restart Save and Reboot System settings Backup and Restore Save All Settings Click the Save All Settings check box and reboot the system after completing changes The new settings will take effect after the VoIP Gat...

Page 61: ...g details System settings Software upgrade Upgrade Server Select the upgrade type TFTP FTP or HTTP Server IP Address Enter the server s IP address Server Port Enter the server s listen port User Name Password Enter the account information for accessing the server if needed Directory Enter the location of the firmware file 3 5 7 Logout If setting or parameter has been changed remember to save the c...

Page 62: ...Note When finishing the setup make sure the new settings are saved This will enable the new settings to take effect after the system is restarted Instructions FXO Port to use IVR functions dial the phone number of the FXO Port using an external line You will hear the instruction enter value and then enter IVR password The factory default code is blank Enter You are now in IVR setting mode Example ...

Page 63: ...play back the current WAN Port IP address If the system does not play back the IP address after dialing 101 this indicates that the VoIP Gateway currently is not connected to the Internet Please check and make sure the cable connections account numbers and passwords are correct 4 1 1 IVR Functions Table Function Code Description Example Notes 111 101 WAN Port IP address Set Query Dial function cod...

Page 64: ...Save Settings The system will save the current settings Please restart the system Wait for about 40 seconds for the system to restart and then enter 101 to check whether the IP address was retained If the system does not play back the IP address after dialing 101 this indicates that the VoIP Gateway currently is not connected to the Internet Please check and make sure the cable connections account...

Page 65: ...rs alphabets or symbols For example to enter D Link according to the table below enter 148322495451 Numbers Input Key Upper Case Letters Input Key Lower Case Letters Input Key Symbols Input Key 0 00 A 11 a 41 71 1 01 B 12 b 42 72 2 02 C 13 c 43 73 3 03 D 14 d 44 74 4 04 E 15 e 45 75 5 05 F 16 f 46 76 6 06 G 17 g 47 77 7 07 H 18 h 48 78 8 08 I 19 i 49 79 9 09 J 20 j 50 80 K 21 k 51 81 L 22 l 52 82 ...

Page 66: ...ne number matches the setting of the Digit Map the phone number will be dialed out through the assigned interface automatically The phone number should contain at least 2 digits not including and 5 2 Dialed Number Processing Flow To achieve maximum flexibility the number dialed will be looked up in several tables defined by the VoIP Gateway If no match is found from Digit Map Table it will then lo...

Page 67: ...ave an FXO port End Dial out as defined in the first match case through the gateway Dial the number defined in Speed Dial table Dial D through the first available FXO port to PSTN No Yes No No No No No Yes Yes Yes Yes Yes Is D defined in Phone Book Manager Is D defined in SIP proxy server Is D defined in Phone Book table Is D defined in Extension table ...

Page 68: ...DHCP server Voice Features SIP RFC3261 compatible Voice codecs G 711 a u law G 726 G 729A G 723 1 CNG Comfort Noise Generation VAD Voice Activity Detection G 165 G 168 echo cancellation Adjustable Jitter Buffer and programmable Gain Control In Band DTMF Out Of Band DTMF relay RFC2833 SIP INFO Multiple SIP Proxy server entries with failover mechanism Polarity reversal generation T 30 G III Real tim...

Page 69: ...ds o Web o IVR o Telnet Status reports o Port status o Registration status o Ping tests o Hardware software information Firmware Upgrade through TFTP FTP and HTTP server Configuration Backup Restore Reset button with restore factory default function Front Panel LED Power Run Alarm VoIP WAN LAN and FXO port ...

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