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REASON

SOLUTION

Material not cutting off cleanly/completely

Dull or damaged cut-blade 

Sharpen or replace cut-blade. (See 
Change Cut-Blade in Setup Guide.)

Loose shoulder-bolt holding top of 
cut-blade

Adjust shoulder-bolt. (See Cut-Blade 
Adjustment in Setup Guide.)

Foreign material in solenoid-arm is 
shortening blade travel 

Remove exit-side cover (See Internal 
Access in Setup Guide). Clear material 
from solenoid-arm.

Material not feeding properly

Flattened width of material greater 
than feed system or incoming material 
obstructed

Remove covers (See Internal Access in 
Setup Guide). If possible, remove the 
obstruction.

Drive-roller knurling filled with foreign 
material

Clean knurls with steel brush, through 
inlet hole.

Cut-blade not returning to neutral 
 position

Adjust cut-blade. (See Cut-Blade 
Adjustment in Setup Guide.)

Motor not turning  

Remove covers (See Internal Access in 
Setup Guide.) and clear fan obstruction.

Tension arm not holding material 
against drive-roller

Replace/strengthen tension arm spring.

Tension arm roller not turning freely. 

Requires factory adjustment/
replacement

End-of-spool material left between 
drive-roller & exit

Remove material through Exit side, with 
needle-nose pliers.

Inlet feed-guide not in place with small 
material

Adjust feed-guide as necessary.

Troubleshooting

Always disconnect from power source when troubleshooting!

Automatic Cutter II & III 

Set-up Guide

Automatic Cutter II

Wire 12 to 40 AWG 

Tubing to 3/8” OD (Heat Shrink to 1/4” OD)

Automatic Cutter III

Wire 10 to 18 AWG 

Tubing to 1/2” OD (Heat Shrink to 5/16” OD)

Cutter Industries Inc.

417-533-1019

[email protected] 

AutomaticWireCutter.com

Copyright © 2016 Cutter Industries, Inc. All rights reserved. Operational software manufactured by Cutter 
Industries, Inc. is protected by the copyright laws of the United States. ©1998, 1999, 2000, 2005, 2008, 2015.

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