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Using Cisco IPICS 
on Your IP Phone

Prerequisites

Identifying the Buttons and Softkeys 
on the IP Phone

Accessing and Using Cisco IPICS

Tips and Guidelines for Using 
Cisco IPICS

For More Information

Prerequisites

The following prerequisites must be met 
before you can access the Cisco IPICS 
service from a Cisco Unified IP Phone:

The Cisco IPICS service must be 
configured as a phone service for 
Cisco Unified CallManager or for 
Cisco Unified CallManager Express.

User login credentials must be 
configured in your user profile in the 
Cisco IPICS server.

Cisco Unified CallManager users must 
subscribe to the Cisco IPICS service by 
using the Cisco Unified CallManager 
User Options web site.

Identifying the Buttons and 
Softkeys on the IP Phone

When the Cisco IPICS service is enabled on 
your IP phone, you can communicate with 
other Cisco IPICS users to participate in 
assigned channels and VTGs by using the 
buttons and softkeys on your IP phone.

Note:

The softkeys that display in the IP 

phone touchscreen change based on the 
menu that you access. For example, the 
Select softkey displays in one menu and the 
Submit softkey displays in another menu.

Figure 1 shows an illustration of the 
Cisco IPICS service and associated buttons 
and softkeys that you use on your IP phone. 

Figure 1

IP Phone with Cisco IPICS

For More Information

For additional information about the 
Cisco IP Interoperability and Collaboration 
System (Cisco IPICS), release 2.1(1), refer 
to the

 Cisco IPICS Server Administration 

Guide, Release 2.1(1)

.

Refer to the following URL for the 
complete Cisco IPICS documentation suite:

http://www.cisco.com/en/US/products/
ps7026/tsd_products_support_series_home
.html

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