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QUICK REFERENCE GUIDE

Review this Quick Reference Guide to 

learn how to run a sale, settle your batch 

and troubleshoot terminal responses.

VERIFONE VX

Summary of Contents for Verifone VX

Page 1: ...QUICK REFERENCE GUIDE Review this Quick Reference Guide to learn how to run a sale settle your batch and troubleshoot terminal responses VERIFONE VX...

Page 2: ...Available Reports 10 Gift Card Transaction Types Opt 12 Settling the Batch 14 REFERENCE Prompt Q A 15 AVS Response Codes 17 Common Error Codes 18 NDUSTRY Retail Retail with Fleet and Petroleum APPLICA...

Page 3: ...se the ARROW hot key at the main menu or idle prompt to navigate to the transaction type you wish to perform Scroll through the menu and press the corresponding F key when your desired transaction app...

Page 4: ...ons as if a card were swiped As an added security measure transaction amounts over a pre set threshold will require a card swipe contactless symbol CREDIT TRANSACTIONS TO INITIATE Credit Sale A sale t...

Page 5: ...d or select Sale Select Cash for cash benefits or Food for a food stamp sale EBT Force A force is a sale transaction performed when the terminal cannot reach the host to authorize the transaction Cont...

Page 6: ...Associate to troubleshoot your terminal Merchant Reports Displays merchant names if terminal is set up for multi merchant processing Host Totals Prints host totals by transaction batch or merchant Pr...

Page 7: ...will communicate to the gift card host that the transaction is being reversed From the main menu select Void Balance Inquiry Print a receipt that displays the customer s available gift card balance wi...

Page 8: ...orning auto settlement occurs at that time 3 HOST AUTO SETTLEMENT Host Auto Settlement is a feature that must be selected either at the time of initial terminal setup or must be set up by a Chase Paym...

Page 9: ...tion Enter the vehicle number Enter Cust Data May display during a fleet card transaction Enter custom data requested for that card Prompt Code Displays during manually entered Wright Express fleet ca...

Page 10: ...ask for another form of payment as the card may be fraudulent INVALID AMOUNT The amount entered is invalid Re key the dollar amount INVALID CLRK ID The clerk number keyed has not been logged in Login...

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