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For more information, please visit www.devancocanada.com or call toll free at 855-931-3334

Summary of Contents for K001A5729

Page 1: ...For more information please visit www devancocanada com or call toll free at 855 931 3334...

Page 2: ...oor 11 Place the manual release safety reverse test label in plain view on the inside of door 12 Upon completion of installation test the entrapment protection device s 13 SAVE THESE INSTRUCTIONS When...

Page 3: ...ly guide will hopefully be used as a tool to solve all of the Commercial Door Operator maintenance problems you may encounter SECTION A Basic Troubleshooting 4 6 SECTION B Logic Operators Industrial D...

Page 4: ...4 Page Basic Troubleshooting 5 SECTION A Table of Contents...

Page 5: ...s wear on the operator and cause premature failure When checking a door with a hoist operator be sure the door is disconnected from the operator and lifted by hand and not by the hoist hand chain It i...

Page 6: ...ng the overload will only x the problem temporarily LiftMaster recommends the cause of the overload be identi ed and resolved Logic operators are equipped with a thermal overload and will automaticall...

Page 7: ......

Page 8: ...eshooting 13 Selected Features 21 Diagnostic Chart 22 Symptoms And Solutions 23 Error Codes 25 Remote Controls 27 Logic Operators SECTION B Table of Contents Medium Duty Logic Operators Page Troublesh...

Page 9: ...Button Timer To Close Learn Button Selector Dial used for programming and selecting wiring type Main Motor Control Harness Connection Control Wiring Terminal Block Maintenance Alert System Button for...

Page 10: ...575V Service Kit K001D8397 1 1 Phase Power board 115 230V N4 N4X Service Kit K001D8398 3 Phase Power board 230 460 575V N4 N4X Service Kit K001D8116 1 N4 N4X Electrical Box Board Requirements The N4 N...

Page 11: ...on for Programming Single Phase Three Phase Jumper Receiver LED B Logic Board Overview Industrial Duty Logic Operators LOGIC 4 0 K001A6837 5 Open Button Close Button Stop Button Optional Auxiliary Car...

Page 12: ...utton Mid Stop Learn Button Timer to Close Learn Button Relay LEDs Selector Dial Power LED Timer Defeat LED MAS Learn Button and LED Entrapment Protection LED Edge LED Open Button LED Close Button LED...

Page 13: ...trol stations are wired to the terminal strip correctly This is easily checked by using the OPEN CLOSE and STOP LED diagnostic LEDs The operator should have the OPEN and CLOSE LEDs off and the green S...

Page 14: ...d settings back to factory defaults 1 Turn the selector dial to DIAGNOSTIC 2 Press and hold the STOP button for 5 seconds The MAS LED will ash momentarily when the factory defaults have been restored...

Page 15: ...osite direction Testing K3 Relay Start Winding Relay On Board With White And Yellow Wires K3 is a NO relay that closes for 1 25 seconds during start up To test remove White and Yellow wires and test f...

Page 16: ...Check Coil Wires 0VDC at idle 24VDC when given a CLOSE command Special applications might show voltage in the opposite direction Check NO Contact Metering L2 to 2 on A relay should read line voltage w...

Page 17: ...cuit is detected This setting is preferred for the test 4 Using the guide below check for continuity across the following pins on the motor harness a Place probe between Thermal Protector Pins 4 and 1...

Page 18: ...ck for continuity across the following pins on the motor harness a Place probe between Thermal Protector Pins 1 and 4 Continuity should be present b Place probe between Motor Winding 1 Pins 14 and 8 C...

Page 19: ...e between the White and Yellow wires on the brake harness Continuity should be present b On 208 230v operators place probe between the Blue and Black on the brake harness Continuity should be present...

Page 20: ...resent 5 If the readings are different than the results expected above the brake solenoid will have to be replaced To Check Power Board This measurement is done with power removed from the operator an...

Page 21: ...d 4 Press and release the MRT button on the logic board 5 The open and close lights will ash OPEN for every 5 000 cycles and CLOSE for every 3 months 6 Return the SELECTOR DIAL to the desired wiring t...

Page 22: ...minal 8 Pressing the edge should turn ON this LED Mid Stop Yellow Solid on indicates door is stopped on mid stop Timer Enabled Green Solid on indicates TIMER is programmed and will activate from open...

Page 23: ...3 0 only Move switch to non failsafe or connect a failsafe sensing device LiftMaster Monitored Entrapment Protection LMEP not installed Logic 4 0 and 5 0 Move selector dial to C2 for constant pressure...

Page 24: ...dial to program Press and hold the Mid Stop button for 5 seconds Return dial to desired wiring type SYMPTOM The Door Will Open But Will Only Close After A Five Second Delay With Constant Pressure On...

Page 25: ...e the door with a constant pressure command The door will stop once relearned and normal operation will resume OR Replace 3 Phase Power Board 3 blinks MRT Maximum Run Time has timed out The door stops...

Page 26: ...but there is no space available to add another remote Erase all learned remotes and relearn the desired remote s R5 The remote cannot be programmed 3 blinks Duplicate remote A user enters RADIO progra...

Page 27: ...l w Security 2 0 Technology X 893LM 3 Button Remote Control w Security 2 0 Technology X 371LM 1 Button Remote Control 315MHz w Security Technology X X X 372LM 2 Button Remote Control 315MHz w Security...

Page 28: ...er to Close Button Programs the Timer to Close 6 Purple Wire Antenna Primary Antenna 7 Auxiliary Antenna Connection For use with external antenna kit EXT ANT Not provided 8 LED Used during programming...

Page 29: ...or Stops POSSIBLE CAUSE SOLUTION Door not balanced properly Check door for proper operation Clutch slipping Adjust clutch see owner s manual Brake not functioning properly if present Check brake mecha...

Page 30: ...on the capacitor 6 Maximum run timer has timed out Maximum run time 90 seconds Check clutch adjustment Door height or speed may exceed the range the operator can travel Call Technical Support for assi...

Page 31: ...E The feature will use 3 of the 20 memory channels in the operator 1 Press and release the LEARN button LED will light 2 Press and release the desired button on the logic board OPEN CLOSE or STOP 3 Pr...

Page 32: ...f the next open cycle NOTE The LED does not indicate the timer is running To Verify The Timer To Close TCC Setting 1 Press and hold the LEARN button LED will light 2 Press and release the TCC button 3...

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Page 34: ...Page Symptoms And Solutions 35 Mechanical Operators SECTION C Table of Contents...

Page 35: ...ntrifugal switch may be faulty replace the motor Faulty capacitor Replace capacitor SYMPTOM Motor Does Not Hum Or Run In Either Direction POSSIBLE CAUSE SOLUTION Motor thermal overload tripped Let the...

Page 36: ...and From 3 Button Control Station POSSIBLE CAUSE SOLUTION Bad wire to 3 button control station Recheck wiring Circuit breaker has tripped Reset circuit breaker Damaged transformer Check transformer an...

Page 37: ...station is defective Test continuity through wire then repair or replace Timer impulse or timer latch relays are defective Repair or replace Timer defeat switch may be activated or miswired Verify it...

Page 38: ...38 Page Basic Electrical Circuit 39 Limit Switches 40 Multimeter 41 Relays 42 Transformers 44 Basic Electrical Information SECTION D Table of Contents...

Page 39: ...h the light bulb providing the electricity to light the bulb and return to the negative side of the battery When the switch is open the electricity cannot pass through and electrical ow is stopped The...

Page 40: ...d electricity will ow from the Common Prong to the Normally Open Prong Electricity will never travel from the NO prong to the NC prong The word NORMALLY generally refers to the action of the switch wh...

Page 41: ...ivation arm is not pressed the meter should read open circuit demonstrating no continuity Activating the arm should read 0 resistance demonstrating continuity The procedure is called a Continuity Chec...

Page 42: ...ple below containing a relay When the NO switch is pressed closed electricity will travel through the relay coil and activate the relay The relay switch will allow electricity to ow through the circui...

Page 43: ...r the output NO and NC When shopping for relays Triple Pole Single Throw and Single Pole Double Throw and many other options are available Relays are rated with speci c amp and voltage ratings Always...

Page 44: ...ally 24VAC Read the markings on the transformer to determine the primary and secondary voltages Transformers are rated in VOLT Amps VA A transformer can only pass the rated amount of electricity from...

Page 45: ...loop detectors etc Once the total VA exceeds 20VA the operator may experience failures For operator setups requiring multiple accessories calculate total VA draw and upgrade the transformer if necessa...

Page 46: ...Page Frequently Asked Questions 47 Suggested Service Truck Supplies 50 Recommended Wire Gauge Chart 51 Amperage 52 General Information SECTION E Table of Contents...

Page 47: ...dial to PROGRAM Press the MRT button on the logic board Press the OPEN button and wait for the door to reach the full open limit Once the door has reached the open position programming is complete Tur...

Page 48: ...release the CLOSE button for every 15 seconds the operator should wait before closing the door Press and release the TIMER button to complete the programming The LEDs on the OPEN and CLOSE buttons wil...

Page 49: ...nd COMMON on the logic board The second set will wire to the CPS3CARD The card is plugged into the logic board 10 How To Wire Multiple 3 Button Control Stations 11 What Are The Major Differences Betwe...

Page 50: ...r safer and easier look for test leads able to grip onto the wire being tested A high quality expensive multimeter is not required A less expensive meter will work very well for diagnosing electrical...

Page 51: ...provided with each operator for the most current information Determine the gauge of wire needed to safely accommodate the distance between the operator and the electrical box using either Table 2A for...

Page 52: ...re Needed For Distance Between Operator And Electrical Box TABLE 2B THREE PHASE OPERATORS Wire Needed For Distance Between Operator And Electrical Box Amps 50 FT 100 FT 200 FT 350 FT 500 FT 750 FT 100...

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Page 54: ...se 56 Logic 4 0 Single Phase 57 Logic 4 0 Three Phase 58 Logic 3 0 Single Phase 59 Logic 3 0 Three Phase 60 Medium Duty Logic Operator 61 Mechanical Operator Single Phase 62 Mechanical Operator Three...

Page 55: ...L S and LOCK SENSOR Switch to NC on Open L S NOTE The Lock Sensor Switch is located in the chassis NOTE 32 Vdc power supplied from White and Yellow wires located within the electrical box External Rad...

Page 56: ...on BYPASS L S and LOCK SENSOR Switch to NC on Open L S NOTE The Lock Sensor Switch is located in the chassis NOTE 32 Vdc power supplied from White and Yellow wires located within the electrical box Ex...

Page 57: ...WH WH PU YE WH WH WH WH YE 115 230 VOLT 1PH POWER IN hot neutral ground BK COM 120 VAC 120 240 VAC 24 VAC 24 VAC See Motor Connections 8 0 1 4 6 2 6 2 8 4 0 1 COIL COM NO C B A WH BL GY YE BR GY See...

Page 58: ...VAC 24 VAC COIL COIL COM COM NO NO See Motor Connections See Motor Connections 8 0 1 4 6 2 6 2 8 4 0 1 A B C D OPEN CLOSE STOP NOTE Gray GY and purple PU motor wires are reversed for H and HJ right ha...

Page 59: ...DEF SWITCH MOV MOV YE BL YE OR WH YE PU WH RD GY YE RD WH PU YE OR GY OR PU WH WH WH WH WH PU YE WH WH WH WH YE 115 230 VOLT 1PH POWER IN hot neutral earth BK COM 120 VAC 120 240 VAC 24 VAC 24 VAC See...

Page 60: ...SAFETY L S WH RD NO NC COM BYPASS L S WH RD YE BL YE OR WH YE PU WH RD GY YE RD WH PU YE OR GY OR PU WH WH WH WH WH WH GY YE WH GY WH WH WH WH WH PU BR BR YE 208 230 380 460 VOLT 3PH POWER IN BK COM 1...

Page 61: ...t Switch Open Limit Switch Close Limit Switch Yellow Red Grey Purple Orange Grey Yellow Brown Brown Black Black Green L2 L1 Red Yellow Blue White s e r i w d e i l p p u s t o n s i e k a r B f I are...

Page 62: ...62 WARNING F Wiring Diagrams Mechanical Operator Single Phase...

Page 63: ...C NC L S PURPLE TO TERMINAL 2 TIMER PURPLE BLACK BLACK BLACK BLACK T1 L1 L2 T2 T3 L3 95 96 OVERLOAD 1 HP ABOVE ONLY BROWN ORANGE BLACK BROWN BROWN BROWN 3 4 HP BELOW BROWN 1 HP ABOVE 3 4 HP BELOW 3 4...

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Page 65: ...PARTS DEVANCO CANADA 19192 HAY ROAD UNIT Q SUMMERSTOWN ON K0C 2E0 TOLL FREE 855 931 3334 www devancocanada com WHEN ORDERING REPAIR PARTS PLEASE SUPPLY THE FOLLOWING INFORMATION 3 PART NUMBER 3 DESCRI...

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