Bull 58/87 Service Procedures Download

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Service procedures for the PCIe storage
enclosure

Summary of Contents for 58/87

Page 1: ...Service procedures for the PCIe storage enclosure ESCALA Power7 REFERENCE 86 A1 25FK 01 ...

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Page 3: ...ower 730 8231 E2C Bull Escala E4 700 E4 700T Power 740 8205 E6B Bull Escala E4 705 Power 740 8205 E6C Bull Escala E5 700 Power 750 8233 E8B Bull Escala M6 700 Power 770 9117 MMB Bull Escala M6 705 Power 770 9117 MMC Bull Escala M6 715 Power 770 9117 MMD Bull Escala M7 700 Power 780 9179 MHB Bull Escala M7 705 Power 780 9179 MHC Bull Escala M7 715 Power 780 9179 MHD References to Power 755 8236 E8C...

Page 4: ...f the proprietors of the trademarks mentioned in this manual All brand names and software and hardware product names are subject to trademark and or patent protection Quoting of brand and product names is for information purposes only and does not represent trademark misuse The information in this document is subject to change without notice Bull will not be liable for errors contained herein or f...

Page 5: ...sure to an ED R1 PCIe storage enclosure 16 Overview of problem determination 18 LED usage for the 58 88 or ED R1 PCIe storage enclosure 19 RAID controller location code 19 Determine the ERM location from the RAID controller location 19 Determining the ERM location from the RAID controller location when using AIX 19 Determining the ERM location from the RAID controller location when using Linux 22 ...

Page 6: ...iv Power systems Service procedures for the PCIe storage enclosure ...

Page 7: ... this requirement applies to your country a safety information booklet is included in the publications package shipped with the product The booklet contains the safety information in your national language with references to the U S English source Before using a U S English publication to install operate or service this product you must first become familiar with the related safety information in ...

Page 8: ...l be attached to this product to properly wired outlets v When possible use one hand only to connect or disconnect signal cables v Never turn on any equipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuratio...

Page 9: ...he customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock CAUTION v Do not install a unit in a rack where the internal rack ambient temperatures will exceed the manufacturer s recommended ambient temperature for all your rack mounted devices v Do not install a unit in a rack where the air flow is compromised Ensure that air flow is not blocked or reduced ...

Page 10: ...pport the weight of the loaded rack cabinet Refer to the documentation that comes with your rack cabinet for the weight of a loaded rack cabinet v Verify that all door openings are at least 760 x 230 mm 30 x 80 in v Ensure that all devices shelves drawers doors and cables are secure v Ensure that the four leveling pads are raised to their highest position v Ensure that there is no stabilizer brack...

Page 11: ... This product might contain one or more of the following devices CD ROM drive DVD ROM drive DVD RAM drive or laser module which are Class 1 laser products Note the following information v Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device v Use of the controls or adjustments or per...

Page 12: ...ments apply to the servers that have been designated as conforming to NEBS Network Equipment Building System GR 1089 CORE The equipment is suitable for installation in the following v Network telecommunications facilities v Locations where the NEC National Electrical Code applies The intrabuilding ports of this equipment are suitable for connection to intrabuilding or unexposed wiring or cabling o...

Page 13: ...f the other is failed or missing v The two power supplies have built in fans v Fan speed is automatically adjusted as needed to ensure proper enclosure cooling temperatures even when there is a fan failure The SAS RAID controllers are always configured in a dual controller dual storage IOA configuration This configuration provides redundant access paths to the SAS devices and mirrored copies of ca...

Page 14: ...s for multiple paths to devices and dedicated adapter to adapter connections Figure 1 shows an example of a dual storage I O adapter IOA solution by using externally connected components With the 58 88 or ED R1 PCIe storage enclosures all of the necessary components are integrated within the storage enclosure Figure 2 on page 3 shows a dual storage IOA solution integrated within the 58 88 or ED R1...

Page 15: ...SD I O drawer System connection x8 x8 Systems supported 31E 2B 31E 1C or 31E 2C 02E 4C 05E 6C 31E 2B 31E 1C or 31E 2C 02E 4C 05E 6C Operating systems supported1 AIX Linux AIX Linux High availability HA two system redundant array of independent disks RAID Yes Yes HA single system RAID Yes Yes Requires HA RAID configuration Yes Yes JBOD drives supported No requires drives formatted 528 bytes block N...

Page 16: ... external SAS links None Two mini SAS HD 4x connectors that contain three physical links each ERM concurrent maintenance No Yes ERM fan assembly Two redundant fans per ERM Two redundant fans per ERM ERM fan concurrent maintenance No Yes Redundant power supplies Two Two Power supply concurrent maintenance Yes Yes Note 1 See PCI adapter information by feature type for the 31E 2B 31E 1C or 31E 2C Cab...

Page 17: ...8 88 PCIe storage enclosure connected to two 31E 1C or 31E 2C systems using two FC EJ0H GX adapters Figure 3 One 58 88 PCIe storage enclosure connected to a 31E 1C or 31E 2C system using two FC EJ0H GX adapters Service information 5 ...

Page 18: ...closure to a 02E 4C or 05E 6C system Figure 6 on page 7 shows one 58 88 PCIe storage enclosure connected to a single 02E 4C or 05E 6C system by using one FC EJ03 GX adapter Figure 4 One 58 88 PCIe storage enclosure connected to two 31E 1C or 31E 2C systems using two FC EJ0H GX adapters Figure 5 Two 58 88 PCIe storage enclosures connected to two 31E 1C or 31E 2C systems using four FC EJ0H GX adapte...

Page 19: ...PCIe storage enclosure connected to a 02E 4C or 05E 6C system by using two FC EJ03 GX adapters Figure 6 One 58 88 PCIe storage enclosure connected to a single 02E 4C or 05E 6C system by using one FC EJ03 GX adapter Service information 7 ...

Page 20: ...e connected to two 02E 4C or 05E 6C systems by using two FC EJ03 GX adapters Figure 7 One 58 88 PCIe storage enclosure connected to a single 02E 4C or 05E 6C system by using two FC EJ03 GX adapters Figure 8 Two 58 88 PCIe storage enclosures connected to a single 02E 4C or 05E 6C system by using two FC EJ03 GX adapters 8 Power systems Service procedures for the PCIe storage enclosure ...

Page 21: ... PCIe storage enclosures connected to two 02E 4C or 05E 6C systems by using two FC EJ03 GX adapters Figure 9 One 58 88 PCIe storage enclosure connected to two 02E 4C or 05E 6C systems by using two FC EJ03 GX adapters Service information 9 ...

Page 22: ... connected to two 02E 4C or 05E 6C systems by using four FC EJ03 GX adapters Figure 10 Two 58 88 PCIe storage enclosures connected to two 02E 4C or 05E 6C systems by using two FC EJ03 GX adapters 10 Power systems Service procedures for the PCIe storage enclosure ...

Page 23: ...CIe storage enclosure to a 17M MD or 79M HD system Figure 12 on page 12 shows one ED R1 PCIe storage enclosure connected to a single 17M MD or 79M HD system by using one FC 1914 GX adapter Figure 11 Four 58 88 PCIe storage enclosures connected to two 02E 4C or 05E 6C systems by using four FC EJ03 GX adapters Service information 11 ...

Page 24: ... connected to a 17M MD or 79M HD system by using two FC 1914 GX adapters Figure 12 One ED R1 PCIe storage enclosure connected to a single 17M MD or 79M HD system by using one FC 1914 GX adapter 12 Power systems Service procedures for the PCIe storage enclosure ...

Page 25: ... PCIe storage enclosure connected to two 17M MD or 79M HD systems by using two FC 1914 GX adapters Figure 13 One ED R1 PCIe storage enclosure connected to a single 17M MD or 79M HD system by using two FC 1914 GX adapters Figure 14 Two ED R1 PCIe storage enclosures connected to a single 17M MD or 79M HD system by using two FC 1914 GX adapters Service information 13 ...

Page 26: ...s connected to two 17M MD or 79M HD systems by using two FC 1914 GX adapters Figure 15 One ED R1 PCIe storage enclosure connected to two 17M MD or 79M HD systems by using two FC 1914 GX adapters 14 Power systems Service procedures for the PCIe storage enclosure ...

Page 27: ...CIe storage enclosures connected to two 17M MD or 79M HD systems by using four FC 1914 GX adapters Figure 16 Two ED R1 PCIe storage enclosures connected to two 17M MD or 79M HD systems by using two FC 1914 GX adapters Service information 15 ...

Page 28: ... drive enclosure to your PCIe storage enclosure Figure 18 on page 17 shows one 58 87 disk drive enclosure connected to one ED R1 PCIe storage enclosure Figure 17 Four ED R1 PCIe storage enclosures connected to two 17M MD or 79M HD systems by using four FC 1914 GX adapters 16 Power systems Service procedures for the PCIe storage enclosure ...

Page 29: ...on page 18 shows four 58 87 disk drive enclosures connected to two ED R1 PCIe storage enclosures Figure 18 One 58 87 disk drive enclosure connected to a single ED R1 PCIe storage enclosure Service information 17 ...

Page 30: ...mes it refers you to an isolation procedure to further determine what actions can be taken to resolve the problem The isolation procedures might refer you to service documentation for an external expansion drawer The information in this topic can be used in those situations Figure 19 Four 58 87 disk drive enclosures connected to two ED R1 PCIe storage enclosures 18 Power systems Service procedures...

Page 31: ...he RAID controller is associated with the PCIe cable connector location on the GX adapter in the system This logical location code represents the fact that the associated RAID controller resource the L1 indicator below is what connects to the connector not the connector itself The logical PCIe slot location of the RAID controller in an ERM appears in the following form Utttt mmm sssssss Pw Cx Ty L...

Page 32: ...achine Cabinet Serial No G1AM00E FRU Label P1 C1 T3 Hardware Location Code U78AA 001 WZSGAHJ P1 C1 T2 L1 T1 2 Find the FRU label field in the controller VPD which is the ERM physical location code within the feature code and machine cabinet shown Find the port of the GX adapter Find the port off the GX adapter in the system unit identified by the RAID controller logical location code the Ty in the...

Page 33: ...ormation similar to the following is displayed sissas2 U78AA 001 WZSGAHJ P1 C1 T2 L1 T1 PCIe2 3 6GB Cache RAID SAS Enclosure 6Gb PCIe2 3 1GB Cache RAID SAS Enclosure 6Gb x8 Part Number 00J0587 FRU Number 00J0586 Serial Number YL30BG19P023 Manufacture ID 00BG EC Level 0 ROM Level alterable 03500019 Customer Card ID Number 57C3 Product Specific Z1 5 Product Specific Z2 2D24 Feature Code Marketing ID...

Page 34: ... is the ERM physical location code corresponding to the RAID Controller Use the following steps to find the physical location for RAID Controller resource to be replaced 1 Type iprconfig on the command line of the Linux session and press Enter The IBM Power RAID Configuration Utility display is shown 2 Select Work with disk unit recovery from the IBM Power RAID Configuration Utility display Press ...

Page 35: ...l location of the RAID controller in screen 2 Updating microcode for PCIe storage enclosure components The 58 88 or ED R1 PCIe storage enclosure have hardware components that require microcode updates The following hardware components can be updated concurrently v The solid state drives SSD of the SSD assemblies v The SAS expander of the enclosure RAID module ERM v The PCIe RAID adapter of the ERM...

Page 36: ...tion procedure might specify either that the RAID controller or disk drive are not likely the cause and therefore another possible component should be tried Use Table 3 to correlate a component described in the isolation procedure to the possible FRU in the 58 88 or ED R1 PCIe storage enclosure that contains the component Table 3 Isolation procedure component with FRU name and location Isolation p...

Page 37: ...Figure 21 on page 26 shows the SAS physical links phys of components within the 58 88 or ED R1 PCIe storage enclosure Figure 20 Component locations Service information 25 ...

Page 38: ...Figure 21 SAS physical links 26 Power systems Service procedures for the PCIe storage enclosure ...

Page 39: ...improvements and or changes in the product s and or the program s described in this publication at any time without notice Any references in this information to websites not owned by the manufacturer are provided for convenience only and do not in any manner serve as an endorsement of those websites The materials at those websites are not part of the materials for this product and use of those web...

Page 40: ...r s support websites for updated information and fixes applicable to the system and related software Homologation statement This product may not be certified in your country for connection by any means whatsoever to interfaces of public telecommunications networks Further certification may be required by law prior to making any such connection Contact an IBM representative or reseller for any ques...

Page 41: ...otection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the fitting of non IBM option cards This product has been tested and found to comply wi...

Page 42: ... Statement People s Republic of China Declaration This is a Class A product In a domestic environment this product may cause radio interference in which case the user may need to perform practical action Electromagnetic Interference EMI Statement Taiwan The following is a summary of the EMI Taiwan statement above Warning This is a Class A product In a domestic environment this product may cause ra...

Page 43: ...ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funk Störungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Maßnahmen zu ergreifen und dafür aufzukommen Deutschland Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Geräten Dieses Produkt entspricht dem Gesetz über die elektromagnetische Verträglichkeit von Geräten EMVG Dies...

Page 44: ...e by one or more of the following measures v Reorient or relocate the receiving antenna v Increase the separation between the equipment and receiver v Connect the equipment into an outlet on a circuit different from that to which the receiver is connected v Consult an IBM authorized dealer or service representative for help Properly shielded and grounded cables and connectors must be used in order...

Page 45: ...pean Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication equipment European Community contact IBM Deutschland GmbH Technical Regulations Department M372 IBM Allee 1 71139 Ehningen Germany Tele 49 7032 15 2941 email lugi de ibm com VCCI Statement Japan Japanese Electron...

Page 46: ...Richtlinie 2004 108 EG für Geräte der Klasse B Dieses Gerät ist berechtigt in Übereinstimmung mit dem Deutschen EMVG das EG Konformitätszeichen CE zu führen Verantwortlich für die Einhaltung der EMV Vorschriften ist der Hersteller International Business Machines Corp New Orchard Road Armonk New York 10504 Tel 914 499 1900 Der verantwortliche Ansprechpartner des Herstellers in der EU ist IBM Deutsc...

Page 47: ...ed herein whenever in its discretion the use of the publications is detrimental to its interest or as determined by the manufacturer the above instructions are not being properly followed You may not download export or re export this information except in full compliance with all applicable laws and regulations including all United States export laws and regulations THE MANUFACTURER MAKES NO GUARA...

Page 48: ...36 Power systems Service procedures for the PCIe storage enclosure ...

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Page 50: ...Printed in USA ...

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