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Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662

Diverse 4010 Executive 

Digital Cordless Telephone

User

Guide

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YOUR 

DIVERSE 

4010

EXECUTIVE 

WILL 

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This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.

The 

Art 

of 

Communication

Summary of Contents for 4010 Executive

Page 1: ... S E 4 0 1 0 E X E C U T I V E W I L L D I S P L A Y T H I S I N F O R M A T I O N A Q U A R T E R L Y F E E I S P A Y A B L E This equipment is not designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services This product is intended for connection to analogue public switched telephone networks and private switchboards...

Page 2: ...Diverse 4010 Executive 9th Edition 17th July 3662 Please open this page for an At a glance guide to your Diverse 4010 Executive ...

Page 3: ...ower on and off Options buttons Lets you select from the menu options shown in the display Display Displays the status of your handset Star bell Switches the handset ringer on and off Microphone One button Apart from being the number one button hold down to access your Voice Mail service or answering machine Handsfree Use to answer calls or make a call in handsfree mode Green phone For making and ...

Page 4: ...4010 Executive 9th Edition 17th July 3662 2 Handset display Display option buttons Navigation button Idle Screen INT M Menu Base Base underside Page button Power socket Telephone line cord socket Contact points ...

Page 5: ...Paging and internal calls 23 Caller Display and other Select Services 26 Calls list 26 Call Waiting 30 Other Select Services 30 Additional features 33 Voice mail 33 Alarm clock and appointments 34 Walk and Talk 37 Room monitor 38 Handset settings 41 Call Barring 46 Base Station settings 47 Base Station PIN 47 Using additional handsets and bases 50 Registering additional handsets 50 Help 54 General...

Page 6: ...gs entry 5 3 Advisory Tones entry 6 Handset Settings 6 1 Auto Answer 6 2 Language list 6 3 Register H Set list 6 4 Select Base list 6 5 Reset Handset 7 Base Settings 7 2 System PIN entry 7 3 Base Reset 7 4 Add Features 7 4 1 Dialling mode 7 4 1 1 Tone 7 4 1 2 Pulse 7 4 1 3 DTMF Earth 7 4 2 TBR 7 4 2 1 80ms 8 4 2 2 etc until 8 4 2 8 600ms 7 4 3 Repeater mode 7 4 4 Access Code 7 4 5 Add Emerg No 7 4...

Page 7: ...text messages The following functions are available 1 Display Number 2 Delete Entry 3 Copy Entry 5 Delete List 6 Send List 7 Available Memory 1 Text Message 2 Answering Machine if available 3 Mailbox 4 Calls List 4 1 Copy to Dir 4 2 Del Calls List 4 3 Settings 4 3 1 Missed Calls 4 3 2 All Calls 5 Note If you make a mistake you can return to the previous menu by pressing the RED PHONE button If you...

Page 8: ...lay shows Handset volume volume to decrease volume to increase volume Adjust earpiece to display Sound settings display shows Handset volume volume to decrease volume to increase volume Make internal call to display the list of internal users Call all handsets to Call All Transfer call to another handset caller is on hold to display Internal Users Put caller on hold while you make to put caller on...

Page 9: ... to indicate new messages For calling other handsets Opens the menu Shows the status of the handset battery Shows the range status Displayed when the handset ringer is set to off Confirms the function displayed Deletes numbers characters from left to right Keypad locked Displayed when the Alarm clock and appointments are set Displayed when a birthday date is set 7 INT Menu OK ...

Page 10: ...e Diverse 4010 Executive base station One Diverse 4000 Executive handset One power supply for the base station One telephone line cord Two AA rechargeable batteries One belt clip Battery compartment cover For guarantee purposes proof of purchase is required so please keep your receipt Enter your system PIN code here For more information on your system PIN see page 52 For your records Date of purch...

Page 11: ...near emergency intensive care medical equipment and should not be used by people with pacemakers Never dispose of batteries in a fire There is a serious risk of explosion and or the release of highly toxic chemicals Cleaning Simply clean the handset and base station with a damp not wet cloth or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as ...

Page 12: ...situate the product in the bathroom or other humid areas Please note that your handset is NOT registered to the base station The Diverse 4010 handset will be easily registered once you complete the steps 1 to 3 below Setting up WARNING Do not connect the telephone line cord to the phone socket until your handset is fully charged This will prevent the risk of the phone being answered before the bat...

Page 13: ...ill show If the icons on the display flash continuously It means that the handset is not registered with the base station Ensure you have correctly carried out step 3 above If the product has still not registered please see Registering manually on page 56 All additional handsets you purchase will need to be individually registered with the base station before they will work with the Diverse 4010 E...

Page 14: ...approximately 4 5 hours Batteries and case may become warm during charging This is normal Under ideal conditions the handset batteries should give about 10 hours talktime or 150 hours standby time on a single charge However new NiMH batteries do not reach their full capacity until they have been in normal use for several days Fully discharging the batteries at least once a week will help them last...

Page 15: ...tton Press the DOWN navigation button until the display shows Calendar Clock Press the OK options button Press the DOWN navigation button until the display shows Date Time Press the OK options button Enter the day month year e g 05 10 01 for 5th October 2001 Press the DOWN navigation button Enter the time hours minutes e g 0925 for 9 25am Signal strength The range of your Diverse base station is 3...

Page 16: ...options button if you want to change to 24hr clock Press the LEFT navigation button the option changes to 24 hr clock Press the Save options button Press the RED PHONE button until you reach the idle display Diverse 4010 Executive 9th Edition 17th July 3662 14 Save Save Note If you subscribe to a Caller Display service the time and date will be set with the first incoming call SETTING UP am pm ...

Page 17: ...ial the number Making and ending calls To end a call Press the RED PHONE button Note To quit a menu at any time press the RED PHONE button This will take you back one step Keep pressing the RED PHONE button to return to the idle screen To switch the handset power on and off Press and hold the RED PHONE button to switch the handset off Press and hold the RED PHONE button to switch the handset on ag...

Page 18: ...e loudspeaker is switched on and you hear the number being dialled To switch back to using the handset at any time press the GREEN PHONE button 16 Handsfree Handsfree allows you to talk to your caller without holding the handset and enables other people in the room to listen to the conversation Your hands are left free for example to take notes To adjust the handsfree volume Whilst in handsfree mo...

Page 19: ... Enter the telephone number Press the DOWN navigation button to enter the name Enter the name Entering names Enter the name using the letters on the keypad For example to enter the name TOM Press the 8 button T appears on the display Press the 6 button three times until the display shows O Then press the 6 button to display M For the full character map see page 18 If required use the DOWN navigati...

Page 20: ...itch between capitals and lower case Press to move the cursor Press to delete from left to right Press 1 to enter a blank space 1 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x 1 a b c 2 ä á à â ã ç d e f 3 ë é è ê g h i 4 ï í ì î j k l 5 m n o 6 ö ñ ó ò ô õ p q r s 7 ß t u v 8 ü ú ù û w x y z 9 ÿ y æ ø å a A 0 0 9WXYZ 8TUV 7PQRS 6MNO 5JKL 4GHI 3DEF 2ABC 1 Character map These are the characters yo...

Page 21: ...r Press the first letter of the name you are looking for Press View to display all the details stored in the entry Press the RED PHONE button until you reach the idle display To edit a directory entry Press the DOWN navigation button to open the directory Press the DOWN navigation button to scroll to the entry you want Press View The number is displayed Press the Change options button to amend the...

Page 22: ... button Press the DOWN navigation button to scroll to the next entry you want to copy Press the Copy options button The entry is copied You can now repeat these steps until you have copied all the entries you want When you have finished copying Press the No options button Press the RED PHONE button until you reach the idle display No Copy Menu OK OK Yes To copy the entire directory Press the DOWN ...

Page 23: ...dle display The directory will be added to any existing entries already stored on the receiving handset The receiving handset displays how many entries have been received Any entries with the same number are duplicated so the number of stored entries may be different from the number of entries sent Press the RED PHONE button until you reach the idle display Menu OK To delete the entire directory P...

Page 24: ...ecessary you can edit the number Press the DOWN navigation button Enter the name for details see page 17 You can also enter a birthday reminder see page 36 Press the Menu options button Display shows Save Entry Press the OK options button to confirm Press the RED PHONE button until you reach the idle display OK OK Menu Menu Press the GREEN PHONE button to dial the number To display the available m...

Page 25: ... of all the handsets that are registered to the base are listed you can select any of them Your handset is identified by a Highlight the handset you want to call and press the GREEN PHONE button to call or page Or Press the Call All options button to page all the handsets registered to the base Press the RED PHONE button on the handset you are paging or calling to end the call or page Call All To ...

Page 26: ...re making an internal call and hear the Call Waiting tone you can immediately take the incoming call Press the Accept options button to speak to the external caller and end the internal call End Accept 24 USING To transfer an external call between handsets You can forward an external call to another handset registered to the base During an external call Press the LEFT navigation button to display ...

Page 27: ...ng that you have left the call USING To switch 3 way conversation function on off Your Diverse 4010 can hold 3 way calls between handsets Press the Menu options button Press the DOWN navigation button until the display shows Base Settings Press the OK options button Press the DOWN navigation button until the display shows Add Features Press the OK options button Press the DOWN navigation button un...

Page 28: ...s the date and time of their call unless the number has been withheld If you have stored a name to go with the number in your handset directory the name will be displayed instead Please ensure that you have stored the full telephone number including the area code otherwise the name will not match the number stored in the directory If the caller has withheld their number the display will show WITHH...

Page 29: ...mber of new calls Serial number of the new call Call number or name Date and time To dial from the Calls list Press the ENVELOPE button Press the DOWN navigation button until the display shows Calls List Press the OK options button The most recently received call is displayed Press the UP DOWN navigation button if necessary to scroll through the list to the call you want Press the GREEN PHONE butt...

Page 30: ... copied To enter a name Press the DOWN navigation button to move the cursor to the name section The cursor is now in a position for you to add a name to the number if you want to Enter the name Press the OK options button to save the entry Press the RED PHONE button until you reach the idle display To delete a call from the Calls list Press the ENVELOPE button Press the DOWN navigation button unti...

Page 31: ...l you reach the idle display OK OK Menu To set the list to contain all calls or missed calls Press the ENVELOPE button Press the DOWN navigation button until Calls List is highlighted Press the OK options button The most recently received call is displayed Press the Menu options button Press the DOWN navigation button until Caller List is highlighted Press the OK options button Highlight and press...

Page 32: ...ou use your Network s special services For full details ask your Network provider Options before you make a call Before making a call you can Withhold your number from being sent for one call Switch Call Waiting on off Switch off Ringback Divert all calls to another number must be subscribed to To withhold your number from being sent Your number appears on the display of the person you call You ca...

Page 33: ...on button to choose between On or Off Press the Set options button Wait to hear the confirmation announcement from your Network Press the RED PHONE button to end the call Press the RED PHONE button until you reach the idle display Ringback Off If you make a call and the number is engaged you can set your telephone to ring you back once the number is free by pressing 5 If you want to cancel this re...

Page 34: ...button again Press the LEFT RIGHT navigation button to display the option you want Automatic No Answer or If Busy Press the DOWN navigation button to scroll to the next line Press the Edit options button Enter the telephone number you want your calls diverted to Press the Menu options button Display shows Save Entry Press the OK options button Press the DOWN navigation button to scroll to the next...

Page 35: ...s the RED PHONE button until you reach the idle display Menu OK Menu OK OK OK 33 Voice mail If you have Call Minder or a Network Messaging Service on your telephone line you can set the 1 button to access your messages directory via one button Additional features To set up quick access to your Voice Mail service when behind a switchboard e g Meridian Mail Follow the steps previously given but when...

Page 36: ...ssing your answering machine messages or Network Messaging Service See your Diverse 4016 user guide for further information To retrieve messages from your Voice Mail service e g 000000 Enter your PIN followed by a hash The entire number should look like this 7000P1234nP000000n Press the RED PHONE button until you reach the idle display 1 OK Alarm clock and appointments To set the alarm clock You c...

Page 37: ...to confirm the alarm is set Press the RED PHONE button until you reach the idle display OK Save To switch off the alarm clock You have set the alarm but do not want it to ring every day Press the Menu options button Press the DOWN navigation button until the display shows Calendar Clock Press the OK options button Press the DOWN navigation button until the display shows Alarm Clock Press the OK op...

Page 38: ...the DOWN navigation button You can now choose the ringer melody for your alarm call Press the LEFT or RIGHT navigation button to hear the melody OK Menu OK 36 ADDITIONAL FEATURES Note Your alarm call will only ring if you are not using the handset at the time The call rings for about 30 seconds Press the Save options button to save your settings Press the RED PHONE button until you reach the idle ...

Page 39: ...nge between two handsets whilst in Walk and Talk mode is up to 300 metres Please note that batteries are used more quickly in Walk and Talk mode Walk and Talk Diverse 4000 series handsets can communicate with each other outside the range of the base station When they are out of range however they cannot receive external calls Communication between two handsets is possible when Handsets are registe...

Page 40: ...set which is being used as the room monitor will not ring at the handset The keypad and display are not backlit To store the internal number for your room monitor Press the Menu options button Press the DOWN navigation button until the display shows Additional Features Press the OK options button Press the DOWN navigation button until the display shows Room Monitor Press the OK options button Pres...

Page 41: ...IGHT navigation button to select On or Off Press the DOWN navigation button to move the cursor to the next line Press the Change options button to enter the number If an external number has already been entered your can delete it by pressing the DELETE button If an internal number has been entered delete it by pressing the Yes options button Enter the external number you want the room monitor to c...

Page 42: ... 40 To switch off the room monitor from another phone When you are called by the room monitor you can switch off the room monitor from that phone Answer the call Press the 9 and 2 button The room monitor is switched off 9WXYZ 2ABC ADDITIONAL FEATURES ...

Page 43: ... level you want Press the Save options button to confirm and save the settings Press the RED PHONE button until you reach the idle display 41 Handset settings You can choose a range of settings to suit your personal preferences To set the ringer volume and melody You can choose from 5 ringer volumes original setting 3 Crescendo ring increasing volume Ringer off 10 ringer melodies Press the Menu op...

Page 44: ...on Enter the time period you want for the ringer from Press the DOWN navigation button to scroll down to the time you want it until Press the LEFT or RIGHT navigation button to set the ringer volume Press the Save options button to confirm the settings Press the RED PHONE button until you reach the idle display Menu OK OK Time C 42 Press the LEFT or RIGHT navigation button to set the ringer melody...

Page 45: ...tton to move to the next line Press the LEFT or RIGHT navigation button to switch the confirmation tones On or Off Press the DOWN navigation button to move to the next line Press the LEFT or RIGHT navigation button to switch the battery low beep On or Off or to sound only during a call Press the Save options button to confirm the settings Press the RED PHONE button until you reach the idle display...

Page 46: ...auto talk off Press the RED PHONE button until you reach the idle display To reset a handset You can restore a handset to its factory settings Registration the Directory and the Calls list are not affected Press the Menu options button Press the DOWN navigation button until the display shows H Set Settings Press the OK options button Press the DOWN navigation button until the display shows Reset H...

Page 47: ...Your handsets are automatically assigned internal numbers between 1 6 You can change these numbers Press the LEFT navigation button to display the list of handsets Press the UP or DOWN navigation button to select the handset you want Press the Edit options button Enter an available number If the number is already assigned to another handset you hear a beep Select another number If required press t...

Page 48: ...the UP or DOWN navigation button to select the handset you want Press the Menu options button Press the DOWN navigation button until the display shows Call Barring Press the OK options button Enter the PIN original setting 0000 Press the OK options button Diverse 4010 Executive 9th Edition 17th July 3662 46 Press the DOWN navigation button to display the setting you want No barring Outgoing or Int...

Page 49: ...on to scroll to the next line Repeat the new PIN to confirm Press the Yes options button to save the new PIN Press the RED PHONE button until you reach the idle display Menu OK OK OK To change the base station PIN Press the Menu options button Press the DOWN navigation button until the display shows Base Settings Press the DOWN navigation button until System PIN is highlighted Press the OK options...

Page 50: ...ress the RED PHONE button until you reach the idle display OK Emer Call Menu OK OK OK To reset the base You can restore a base station to its factory settings Resetting the base will not affect the system PIN or handset registration Press the Menu options button Press the DOWN navigation button until the display shows Base Settings Press the OK options button Press the DOWN navigation button until...

Page 51: ...ater you must switch this mode on Press the Menu options button Press the DOWN navigation button until the display shows Base Settings Press the OK options button Press the DOWN navigation button until the display shows Add Features Press the OK options button Press the DOWN navigation button until the display shows Repeater Mode Press the OK options button Press the Yes options button Press the R...

Page 52: ...o this before you can use them To register a new additional Executive handset to a 4010 base station For this method of registration your handset must be a Diverse 4000 Executive Place your handset in the base station Ensure that the handset is switched on After about 1 minute the handset s internal number will be displayed e g INT 2 The next available internal number 2 6 will be automatically ass...

Page 53: ...for the base station you are registering the 4000 handset to Press the RED PHONE button until you reach the idle display To manually register a Diverse 4000 Executive handset to another base station If you want to register your handset to another base station you will need to manually register it On the handset to be registered Press the Menu options button Press the DOWN navigation button until t...

Page 54: ...u OK Yes OK Note There is no confirmation tone from the PAGE button but if you page all handsets you will know if your handset has registered by the handset ringing To register Diverse 2000 3000 series handsets and other makes Providing your handset is GAP Generic Access Profile compliant you can register it to your Diverse 4010 base Register your handset according to the instructions in its user ...

Page 55: ...lect the base station Press the Menu options button Press the DOWN navigation button until the display shows H Set Settings Press the OK options button Press the DOWN navigation button until the display shows Select Base Press the OK options button Press the DOWN navigation button to select the Base you want or Best Base for automatic connection Press the RED PHONE button until you reach the idle ...

Page 56: ...BT Diverse Helpline on 08457 908070 No display The handset is switched off Hold down RED PHONE for 1 second Charge or replace the batteries Nothing happens when you Keyguard may be switched on Hold down the button for press any button 1 second No connection between Are you out of range of the Move closer to the base station handset and base station base station Handset is not registered Register t...

Page 57: ...hone back on is muted The incoming caller s number is The caller s number has been Caller has to allow their number to not displayed even though you withheld be sent have Caller Display You cannot hear the ringer or You have changed the telephone Check that the cord has the correct dialling tone line cord on your Diverse base 3 4 pin assignment of the telephone leads EURO CTR37 You keep hearing th...

Page 58: ...dle mode Yes Yes Language selection No No SMS No No Loudspeaker via the base Yes Yes Directory transfer Yes No Room monitor Yes Yes Walk and Talk mode Yes Yes Call Barring No Yes Compatibility The tables below give you a quick reference guide to compatibility when registering different handsets to bases within the Diverse 3000 and 4000 range It is possible for Diverse 4000 and Diverse 3000 Executi...

Page 59: ... or its agent s discretion the option to replace the Diverse 4010 Executive or any component thereof other than batteries which is identified as faulty or below standard or as a result of inferior workmanship or materials Products over 28 days old from the date of purchase may be replaced with a refurbished product The conditions of this guarantee are The guarantee shall only apply to defects that...

Page 60: ...070 Switchboard compatibility Generally this telephone may be connected to switchboards which support tone signalling and timed break recall In the event of any difficulties please consult your switchboard Service Provider To set the dialling mode You need only adjust this setting if your switchboard does not operate with the pre set tone dialling You can change the dial mode to pulse dialling Pre...

Page 61: ...button to confirm The display shows Saved Press the RED PHONE button until you reach the idle display Diverse 4010 Executive 9th Edition 17th July 3662 Menu OK OK OK OK 59 To switch temporarily from pulse to tone dialling If you are using pulse dialling with your switchboard but need tone dialling to use certain functions on your Diverse 4010 you can switch to tone dialling during the call During ...

Page 62: ...board uses pulse dialling but tone dialling is required during a call you can switch the call to tone dialling During your call Press the Menu options button Press the DOWN navigation button until the display shows Temp Tone Press the OK options button Tone dialling is set for the duration of the call Press the DOWN navigation button until the display shows Add Features Press the OK options button...

Page 63: ... display shows Add Features Press the OK options button Press the DOWN navigation button until the display shows Access code Press the OK options button Enter the access code e g 9 Press the Menu options button Display shows Save Entry Press the OK options button to confirm the setting Press the RED PHONE button until you reach the idle display Menu OK OK OK OK Menu 61 Important When storing numbe...

Page 64: ...isplay time of call 27 settings 29 view 27 Calls end 15 external 15 handsfree 16 holding 24 internal 23 making 15 on hold 24 receiving 16 redial 22 secrecy 23 three way 25 transferring 24 Date set 13 Delete all directory numbers 21 calls list call 28 complete calls list 29 directory entry 21 redial list 23 De register handset 52 Dialling mode 58 Directory 17 character map 18 copy entire directory ...

Page 65: ...rsation 25 walk and talk 37 Page a handset 23 Pause length 60 Phone socket 13 PIN 47 Power connection 10 Preparatory dialling 15 Pulse dialling 58 Quick guide display 7 handset 6 Range warning 12 Repeater mode set 49 Recall time 59 Receiving calls 16 Redial 22 copy to directory 22 delete 23 dial number in redial list 22 Registering 11 additional handsets 50 manually 51 REN how many phones can I ha...

Page 66: ...ree way conversation 25 Time control for ringer volume 42 Time set 13 14 Tone dialling 58 Transferring calls 24 Voice mail 33 retrieve messages 34 set one touch access 33 set up quick access behind switchboard 33 Volume earpiece 41 handset ringer and melody 41 loudspeaker 41 Walk and Talk 37 64 INDEX ...

Page 67: ...c s respective standard conditions of contract Nothing in this publication forms any part of any contract TouchtoneTM is a registered trade mark of British Telecommunications plc in the UK British Telecommunications plc 2001 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Diverse 4010 Executive 7 01 9 Designed by The Art Design Partnership Limited Siemens numbe...

Page 68: ...rks Caller Display Service in order to use SMS Text Messaging Your SMS Text Message Service Provider is Bizzyline Direct Ltd Please read the Bizzyline Direct Ltd Terms and Conditions for this service before you send your first SMS text message By sending your first SMS text message you are agreeing to these terms and conditions Receiving mobile SMS Text Messages To enable BT Cellnet mobile custome...

Page 69: ...To arrange this facility please call 0911 023 5013 and leave a message clearly stating Your name Your full telephone number inc dialling code that your Diverse Executive is connected to The start time and the end time for your messages to be delivered e g Start time 9 00am end time 10 00pm Your SMS account will be updated within the next 48 hours ...

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