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GB/IE

USER INSTRUCTIONS

& CUSTOMER CARE GUIDE

8-716-106-257a (08.05)

GREENSTAR UTILITY

18-25kW

FLOOR STANDING OIL-FIRED CONDENSING BOILER

CONVENTIONAL FLUE & ROOM SEALED FLUE

FOR FULLY PUMPED OPEN VENT OR SEALED CENTRAL HEATING SYSTEMS AND

DOMESTIC HOT WATER CYLINDERS

THE APPLIANCE IS FOR USE WITH 28 SECOND
KEROSENE ONLY

THE APPLIANCE IS FOR USE WITH 28 SECOND
KEROSENE ONLY

All manuals and user guides at all-guides.com

all-guides.com

Summary of Contents for Worcester Greenstar Utility

Page 1: ...DENSING BOILER CONVENTIONAL FLUE ROOM SEALED FLUE FOR FULLY PUMPED OPEN VENT OR SEALED CENTRAL HEATING SYSTEMS AND DOMESTIC HOT WATER CYLINDERS THE APPLIANCE IS FOR USE WITH 28 SECOND KEROSENE ONLY THE APPLIANCE IS FOR USE WITH 28 SECOND KEROSENE ONLY All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 2: ...X Service call centres UK 08547 256206 757536 SCOTLAND ONLY 01506 441687 EIRE 01494 0099 Other enquiries MAIN RECEPTION 01905 754624 754619 TECHNICAL 08705 266241 SPARES 01905 752571 LITERATURE 01905 752556 SALES 01905 752640 WEBSITE www worcester bosch co uk WATER TREATMENT FERNOX 01799 550811 www fernox com SENTINEL 0151 420 9595 www betzdearborn com sentinel FLUE TERMINAL GUARDS WORCESTER BOSCH...

Page 3: ... INFORMATION 4 6 USING YOUR APPLIANCE CONTROLS 7 OPERATING THE APPLIANCE Switching the boiler on off 8 Setting the heating temperature 8 Controlling central heating 8 Frost protection 9 Fault conditions 10 ENERGY SAVING TIPS ON ENERGY SAVING 11 12 MAINTENANCE MAINTAINING YOUR APPLIANCE 13 FAULT FINDING 14 FAULT OR BREAKDOWN 15 GUARANTEE GUARANTEE 16 GUARANTEE REGISTRATION 17 All manuals and user g...

Page 4: ...ineer in accordance with the relevant Installation Regulations Flue systems must not be modified in any way other than as described in the fitting instructions Any misuse or unauthorised modifications to the appliance flue or associated components and systems could invalidate the warranty The manufacturer accepts no liability arising from any such actions excluding statutory rights SERVICING The u...

Page 5: ...ability The condensing range in particular is extremely energy efficient converting more of the fuel consumed into heat offering you economical running costs and value for money It sits in SEBUK band A at the top of the energy rated appliances available There is also the assurance of our no nonsense parts and labour guarantee backed up by Worcester Total Cover an optional complete maintenance sche...

Page 6: ...aled heating systems Where the appliance is fitted to a sealed heating system your installer will inform you of the minimum and maximum pressure which must be indicated on the pressure gauge Regularly check the pressure is maintained and contact your installer or maintenance engineer if there is a noticeable permanent drop in pressure If the system loses pressure it should be repressurised and the...

Page 7: ...or contaminated The appliance clearances must meet the minimum shown opposite for servicing and venting purposes If this clearance is less than 75mm the flue knock out panel sections must be removed to improve air circulation and cooling Do not place clothes or objects to hinder the air circulation required by the appliance Conventional flue appliances require an adequate supply of fresh air which...

Page 8: ...rea such as a hall stairway landing corridor lobby shaft etc Air vents must allow access for clean free air and must be sited to comply with the flue terminal position requirements Air ducting runs must not exceed 3m Low level air vents must be less than 450mm from the floor A warning label must be added to the vents with a statement to the effect Do not block this vent Do not use for storage Inte...

Page 9: ...front top panel B Reset button burner lock out indicator reset button on burner control box under top panel C Reset button flue overheat thermostat behind front panel D Reset button boiler overheat thermostat behind front panel E Front panel F Top panel G Front top panel A F G E C D B All manuals and user guides at all guides com ...

Page 10: ...ed to freezing conditions shut off all the mains supplies isolate the boiler and drain the system and boiler SETTING TEMPERATURE Turn the control clockwise to increase the water temperature Turn the control anti clockwise to reduce the water temperature The burner will run until the water reaches the set temperature on the heating control Once the water temperature has been reached the burner turn...

Page 11: ...PERATING THE APPLIANCE 9 FROST PROTECTION Use a suitable anti freeze inhibitor at the correct strength to protect against freezing A frost thermostat should be fitted to the system where the system is most exposed and at risk of freezing All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 12: ...FF boiler not on no heating hot water 1 Ensure there is a power supply to the boiler 2 Check the programmer is set to on for heating 3 Press the reset buttons C D 4 If the boiler remains off contact your service engineer for advice ACCESSING RESET BUTTONS Lockout indicator reset button B Pull top panel A squarely upwards to remove To refit align the panel to the boiler and push squarely down until...

Page 13: ...s through the roof Replace any old insulation with new insulation preferably to a minimum thickness of 200mm Window frames Single glazed windows particularly those with steel frames can lose a great deal of heat Consideration should be given to replacement with PVCu or wooden framed double glazed units Curtains Lined curtains or heavier full length curtains can provide excellent insulation However...

Page 14: ...ator or shelves are fitted above it The positioning of furniture and tables in front of the radiator should also be avoided It is advisable to manually adjust all radiator valves every 2 3 months to prevent them from sticking It is also important that the plastic tops of all valves are always in position and not cracked or damaged to help prevent accidents Care should be taken when vacuum cleaning...

Page 15: ...perate at peak efficiency and performance it is essential that servicing and maintenance checks are performed at least once a year by a competent person beyond the initial guarantee period If you would like to know more about a Worcester Bosch service contract please tick the appropriate box on your warranty registration card If your appliance requires servicing please contact a Worcester Bosch co...

Page 16: ... trapped in heating system Bleed radiators and recharge heating system Desired room temperature exceeded by large amount Radiators are too hot Turn down thermostatic radiator valves room thermostat boiler temperature control setting Temperature rises instead of falling Clock is incorrectly set Check setting Hot water temperature too low Hot water temperature set too low Check setting of cylinder t...

Page 17: ...ology UK Ltd Note NO APPLIANCE FAULT IS FOUND ON OVER 30 OF ALL SERVICE CALL OUTS Please read this guide carefully to gain a good understanding of the operation of your appliance In the case of a suspected fault refer to the fault finding section of this guide If in doubt contact Worcester Bosch quoting the boiler serial and model number These numbers are printed on a Data Label which is located a...

Page 18: ...propriate that the 12 month service inspection has been carried out to the satisfaction of BBT Thermotechnology UK Ltd when requested The guarantee card must then be returned within 30 days of installation That any product or part thereof returned for servicing under the guarantee must be accompanied by a claim stating the Model Serial Number and Date of Installation That BBT Thermotechnology UK L...

Page 19: ... Returning the card will register you as the owner of your new appliance and will assist us in maintaining an effective and efficient customer service by establishing a reference and permanent record for your boiler This does not affect your statutory rights MODEL SERIAL No See identity label inside the appliance casing TYPE SIZE DATE OF INSTALLATION For your own record All manuals and user guides...

Page 20: ...E Part Number Worcester Bosch Group Cotswold Way Warndon Worcester WR4 9SW Worcester Bosch Group is a trading name of BBT Thermotechnology UK Ltd www worcester bosch co uk 8 716 106 257a 08 05 All manuals and user guides at all guides com ...

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