Bosch WAU28Q9PSN User Manual And Installation Instructiions Download

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Washing machine

WAU28Q9PSN

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User manual and installation

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Summary of Contents for WAU28Q9PSN

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAU28Q9PSN en User manual and installation instructions ...

Page 2: ... drawer 19 5 3 Control panel 19 5 4 Operating logic 19 6 Display 21 7 Buttons 23 8 Programmes 25 9 Accessories 33 10 Before using for the first time 33 10 1 Starting an empty washing cycle 33 11 Laundry 34 11 1 Preparing the laundry 34 11 2 Sorting laundry 34 11 3 Freshening up laundry 34 11 4 Degrees of soiling 35 11 5 Care symbols on the care labels 35 12 Detergents and care products 35 12 1 Det...

Page 3: ...rgent drawer 42 16 4 Descaling 43 16 5 Cleaning the drain pump 43 16 6 Cleaning the water outlet hose at the siphon 45 16 7 Clean the water inlet filters 46 17 Troubleshooting 49 17 1 Emergency release 57 18 Transportation storage and disposal 57 18 1 Removing the appliance 57 18 2 Inserting the transit bolts 57 18 3 Using the appliance again 57 18 4 Disposing of old appliance 58 19 Customer Servi...

Page 4: ...ucts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been inst...

Page 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power c...

Page 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Page 7: ... use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening Wi...

Page 8: ...he appliance Do not stand on or climb onto the appliance The appliance may tip over if you sit on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of burns When washing...

Page 9: ...s out of the reach of children 1 6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance WARNING Risk of electric shock Incorrect repairs are dangerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this applianc...

Page 10: ...en Safety 10 WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that contain solvents Do not use cleaning agents that contain solvents ...

Page 11: ...such as adapters exten sions valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Ensure that the water pressure in the water supply system is at least 100 kPa 1 bar and max 1000 kP...

Page 12: ...suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At low temperatures the appliance consumes less energy For light to normal soiling lower temperatures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in a tumble dryer afterwards a The ...

Page 13: ...ppliance is operated with in complete or defective accessories the appliance may not be able to op erate properly or this may result in material damage or damage to the appliance Do not operate the appliance with incomplete or defective accessor ies Replace the accessories in ques tion before operating the appli ance Accessories Page 33 Note The appliance has been tested at the factory to check it...

Page 14: ... between the wall and the appliance ATTENTION Residual water may freeze Freezing residual water may damage the appli ance and frozen hoses may burst Do not install the appliance out doors or in areas where there is a risk of frost 4 4 Removing the transit bolts The appliance is secured for trans portation using transit bolts on the rear of the appliance Notes Observe the information on safety Page...

Page 15: ...eeves 5 Put on the 4 cover caps 6 Press down on the 4 cover caps 4 5 Connecting the appliance Connecting the water inlet hose Note Observe the information on safety Page 4 and preventing material damage Page 11 1 Connect the water inlet hose 2 Connect the water inlet hose to a tap 26 4 mm 3 4 ...

Page 16: ...nstalled con nection point Secure the water outlet hose against unintentional loosening Note Observe the draining heights The maximum draining height is 100 cm Siphon Secure the con nection point with a 24 40 mm hose clamp Sink Fix and secure the water outlet hose with an el bow Page 33 Plastic pipe with rubber sleeve or gully Fix and secure the water outlet hose with an el bow Page 33 4 6 Alignin...

Page 17: ...housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height 4 7 Connecting the appliance to the electricity supply Note Observe the information on safety Page 4 and preventing ma terial damage Page 11 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance can be found under Tech nical data Page 60 2 Check t...

Page 18: ...appliance 5 1 Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 43 2 Door 3 Detergent drawer Page 19 4 Control panel Page 19 5 Water outlet hose Page 16 6 Power cord Page 17 7 Transit bolts Page 14 ...

Page 19: ...softener Liquid starch Waterproofing agent 4 Compartment I Detergent for prewash Hygiene detergent 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 3 1 1 2 1 Programmes Page 25 2 Programme selector Page 37 3 Buttons Page 23 and dis play Page 21 5 4 Operating logic ATTENTION Pressing on the display with...

Page 20: ...en Familiarising yourself with your appliance 20 Do not press on the display using pointed or sharp objects 1 2 ...

Page 21: ...pected programme dura tion or programme time remaining 10 1 Ready in time Buttons Page 23 9 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg Prewash Programme status Active oxygen treatment Programme status Wash Programme status Rinse Programme status Spin Programme status End End of pro gramme Programme status 1 2 3 Additional rinse Additional rinse cycles are act...

Page 22: ... Voltage control system Flashes The automatic voltage control system detects impermissible voltage drops This will pause the programme Note The programme will continue when the voltage is permissible again Voltage control system Flashes The programme has been paused because of impermissible voltage drops The voltage is permissible again and the programme will continue Note The programme duration i...

Page 23: ...e all adjusted to suit the type of stain Ready In Up to 24 hours Set the programme end The programme duration is already in cluded in the set number of hours Once the programme has started the programme duration is displayed Note Use the buttons to set the set ting values 90 Temper ature 90 C Adjust the temperature in C 1400 Spin Speed 1400 rpm Adjust the spin speed or deactivate the spin cycle If...

Page 24: ... e g for washing during the night The audible signal at the end of pro gramme is deactivated and the final spin speed is reduced Easy Iron Activate Deactivate Activate or deactivate the reduced creasing programme In order to reduce creasing in the laundry the spin cycle and the spin speed are adapted The laundry is damp enough after washing that it needs to be hung out on a washing line Memory Sav...

Page 25: ...Page 35 Programme Description Max load kg Programme settings Max temperature C Max spin speed rpm 1 Speed Bomull Cot ton Wash hard wearing items made from cotton linen or blended fabrics Also suitable as a short pro gramme for normally soiled laundry when you activate Speed If Speed is activated the maximum load capacity is reduced to 5 kg 9 90 1400 Bomull kulör Cotton Colour Wash hard wearing ite...

Page 26: ...mance meets legal require ments Eco 40 60 Wash items made from cotton linen or blended fabrics Note Textiles which can be washed from 40 C up to 60 C as per the care sym bol can be washed together The washing performance cor responds to the best possible washing performance class ac cording to the legal require ments For this programme the wash ing temperature is automatic ally adjusted depending ...

Page 27: ...nnot change the washing temperat ure Syntet Easy Care Wash items made from syn thetic or blended fabrics 4 60 1200 Snabb Mix Rapid Mix Wash items made from cotton linen or synthetic or blended fabrics Suitable for lightly soiled laun dry 4 60 1400 Fintvätt Silke Delicate Silk Wash delicate washable items made from silk viscose and synthetics Use a detergent that is suitable for delicates or silk 2...

Page 28: ...nd or machine washable items that are made from wool or contain wool To prevent the laundry from shrinking the drum moves the items very gently with long pauses Use a detergent that is suitable for wool 2 40 800 Sköljning Rinse Rinses and then spins the laundry and then drains the water 1400 Centrif Ur pumpning Spin Drain Spins and drains the water If you only want to drain the water activate The ...

Page 29: ... the fol lowing cases Before using the appliance for the first time If you regularly wash at tem peratures of 40 C or lower After a prolonged period of non use Use washing powder or a de tergent containing bleach Halve the amount of detergent to avoid foaming Do not use fabric softener Do not use liquid detergent or detergent that is intended for woollens or delicates 1200 1 Programme setting ...

Page 30: ...ot used a pro gramme at 60 C or higher for a long time Refresh Active Oxygen For all washable items and for items that are suitable for pro fessional cleaning only Programme for freshening up dry laundry or removing odours e g cigarette or kit chen odours Dry the drum with a cloth be fore loading the laundry Tip The programme does not remove stains or sweat odours 1 1 Programme setting ...

Page 31: ...en synthetic or blended fab rics Tip In order to avoid creasing in your laundry you can activ ate The laundry is only given a short spin and can be removed while still dripping wet Hang out shirts and blouses while they are still dripping wet so that they drip dry Note Use the Fintvätt Silke programme to wash shirts and blouses made from silk or del icate fabrics 2 60 800 1 Programme setting ...

Page 32: ...r sports items Do not use fabric softener Tip Use the Syntet pro gramme to wash heavily soiled laundry 2 40 800 Snabb 15 30 Rapid 15 30 Wash items made from cotton synthetic or blended fabrics Short programme for small items of lightly soiled laundry The programme duration is ap prox 30 minutes If you wish to reduce the pro gramme duration to 15 minutes activate Speed The maximum load is reduced t...

Page 33: ...or oughly before leaving the factory To remove any residual water run the first wash cycle without any laundry Note Observe the information on safety Page 4 and preventing ma terial damage Page 11 1 Press The switch on process takes a few seconds 2 Set the Trumrengöring pro gramme 3 Close the door 4 Pull out the detergent drawer 5 Pour standard washing powder into compartment II To prevent foaming...

Page 34: ...se a mesh laundry bag Use a mesh laundry bag for small items of laundry such as children s socks Some stubborn or dried in stains can be removed by washing several times Wash large and small items of laundry together Do not rub fresh stains but dab them with soapy water Separate items of laundry and shake them out or observe the programme description 11 2 Sorting laundry Note Observe the informati...

Page 35: ...e Tea towels baby items or work clothing 11 5 Care symbols on the care labels Washing care symbols Symbol Washing process Recommended pro gramme Normal Cotton Gentle Easy Care Particularly gentle Delicates Silk for washing by hand Hand wash Wool Not suitable for machine washing Detergents and care products 12 Detergents and care products Detergents and care products Note Observe the information on...

Page 36: ...tes without optical brighteners Coloured fabrics made from easy care fabrics or synthetic materials Easy Care From cold up to 60 C Detergent for delic ates Delicate fine textiles silk or viscose Delicates Silk From cold up to 40 C Detergent for wool lens Wool Wool From cold up to 40 C Tip Visit www cleanright eu to find further information on detergents care products and cleaning agents for domest...

Page 37: ...t the required programme Programmes Page 25 2 If necessary adjust the pro gramme settings Page 37 13 3 Adjusting the pro gramme settings Requirement A programme has been set Setting a programme Page 37 Adjust the programme settings Buttons Page 23 Observe the information about op erating logic Note The programme settings are not saved permanently for the pro gramme 13 4 Saving the programme settin...

Page 38: ...ert the measuring aid 4 Insert the detergent drawer 13 7 Use the measuring aid for liquid detergent To add liquid detergent you can use a measuring aid in the detergent drawer 1 Pull out the detergent drawer 2 Slide the measuring aid forwards 3 Fold the measuring aid down and click it into place 4 Push in the detergent drawer 13 8 Adding detergent and care product Notes Observe the information on ...

Page 39: ...you a start a programme with active oxygen you cannot add any laundry after the programme has started 1 Press The appliance pauses Note If appears it is not pos sible to add laundry When goes out it is possible to add laundry 2 Open the appliance door 3 Add or remove laundry 4 Close the appliance door 5 Press 13 11 Cancelling the pro gramme Note Observe the information on safety Page 4 and prevent...

Page 40: ...ck Secure your appliance against being operated unintentionally using the controls 14 1 Activating the childproof lock Press and hold 3s for approx 3 seconds a The controls are locked a The childproof lock remains active even after the appliance has been switched off 14 2 Deactivating the child proof lock Requirement To deactivate the childproof lock the appliance must be switched on Press and hol...

Page 41: ... bright ness 1 low 2 me dium 3 high 4 very high Set the display brightness 15 2 Changing the basic set tings 1 In order to set the basic settings press the button 2 To set the required basic setting press the button a The display shows the set basic setting and the current value 3 To change the value press 4 To exit the basic settings switch off the appliance Cleaning and servicing 16 Cleaning and...

Page 42: ...lack of ventilation for the appliance may damage the drum and cause injury Regularly run a programme for cleaning the drum or wash at tem peratures of at least 60 C Leave the appliance to dry after every operation with the door open and leave the detergent drawer to dry Run the Trumrengöring pro gramme without laundry and using all purpose washing powder 16 3 Cleaning the detergent drawer 1 Pull o...

Page 43: ...available from the manufacturer s website or our after sales service 16 5 Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump Note Please read the information in the Safety Page 4 and Preventing material damage Page 11 sections to ensure that you use the appliance safely 1 Turn off the water tap 2 Switch off the appliance 3 D...

Page 44: ...ut of the holder 8 CAUTION Risk of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 9 Firmly press on the sealing cap 10 Insert the drain hose into the holder ...

Page 45: ... pump cap carefully 2 Clean the interior the thread on the pump cap and the pump hous ing 3 Make sure that the impeller in the drain pump can be rotated 4 Insert the pump cap and screw it on as far as it will go 90 The handle on the pump cap must be in a vertical position 5 Insert the maintenance flap and lock it into place 1 2 6 Close the maintenance flap 16 6 Cleaning the water outlet hose at th...

Page 46: ...l ters Emptying the water inlet hose 1 Turn off the tap 2 Set a programme except for Sköljning Centrif or a draining programme 3 Start the programme and leave it to run for approx 40 seconds 4 Switch off the appliance 5 Disconnect the appliance s mains plug from the power supply Cleaning the filter on the tap Note Please read the information in the sections on Safety Page 4 and Preventing material...

Page 47: ...er on the appliance Note Observe the information on safety Page 4 and preventing ma terial damage Page 11 Requirement The water inlet hose is empty Emptying the water inlet hose Page 46 1 Disconnect the hose from the rear of the appliance 1 2 2 Use pliers to remove the filter 3 Clean the filter with a small brush 4 Reinsert the filter ...

Page 48: ...en Cleaning and servicing 48 5 Connect the hose and check for leaks ...

Page 49: ...s any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 43 The water outlet hose is connected too high Install the water outlet hose at a ma...

Page 50: ...o remedial action possible Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into the left hand compartment not for outdoor clothing sportswear or items stuffed with down Reduce the amount of detergent for the next wash ing cycle with the same load lights up The temperature is too high Wait until the temperature has ...

Page 51: ...heck whether is activated Buttons Page 23 Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press to start the programme The door cannot be opened is activated Continue the programme by selecting Centrif or Urpumpning and pressing The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 39 Water level is too ...

Page 52: ...g the appliance Water is not flowing in Detergent is not being dispensed You have not pressed Press The filters in the water inflow are blocked Clean the filters in the water inflow Page 46 The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed The spin cycle runs several times The unbalanced load detection system eli...

Page 53: ...aning the detergent drawer Page 42 Vibrations and move ment of the appliance whilst spinning Appliance is not correctly aligned Aligning the appliance The appliance feet are not fixed Secure the appliance feet Aligning the appliance Transit bolts have not been removed Removing the transit bolts Drum does not turn water does not flow in Load detection is active Not a fault no action required Note T...

Page 54: ...distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Centrif programme Rushing hissing noise Water is flushed under pressure into the detergent drawer Not a fault normal operating noise Loud noises during the spin cycle Appliance is not correctly alig...

Page 55: ...laun dry is too wet too damp A low spin speed is selected The next time you run a wash cycle set a higher spin speed Start the Centrif programme is activated Select the programmes that are suitable for the type of fabric Programmes Page 25 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the dra...

Page 56: ...n the laundry Brush out the laundry after washing and drying Water is leaking out at the water inlet hose Water inlet hose is not correctly securely connected 1 Connect the water supply hose correctly Connect ing the water inlet hose 2 Tighten the screw connection Water is leaking out at the water outlet hose The water outlet hose is damaged Replace the damaged water outlet hose Water outlet hose ...

Page 57: ...o dispose of old appliances 18 1 Removing the appliance Note More detailed instructions for use can be found on www bosch home com or by scanning the QR code on the title page of this user manual 1 Turn off the water tap 2 Empty the water inlet hose Page 46 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 43 6 Detach the hoses 18 2 Inser...

Page 58: ...ustomer Service 19 Customer Service Customer Service If you have any queries on use are unable to rectify faults on the appli ance yourself or if your appliance needs to be repaired contact Cus tomer Service Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your applia...

Page 59: ...Customer Service en 59 Make a note of your appliance s de tails and the Customer Service tele phone number to find them again quickly ...

Page 60: ... 0 3 28 1 350 90 0 45 1400 52 00 Bomull 60 C 9 0 3 28 1 450 90 0 55 1400 52 00 Syntet 40 C 4 0 2 28 0 780 61 0 44 1200 27 00 Snabb Mix 40 C 4 0 0 59 0 620 44 0 41 1400 53 00 Ylle Handtvätt 30 C 2 0 0 40 0 200 40 0 22 800 25 00 1 Due to the influence of water pressure hardness and inlet temperature am bient temperature type amount and soiling of laundry detergent used fluc tuations in the power sup...

Page 61: ...able 210 cm 1 Depending on the appliance spe cifications You can find more information about your model online at https eprel ec europa eu 1 This web ad dress is linked to the official EU EPREL product database Please then follow the instructions on searching for models The model identifier is made up of the charac ters before the slash in the product number E Nr on the rating plate Al ternatively...

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Page 64: ...ooking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001652656 9001652656 010615 en Robert Bosch Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY w...

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