bankSA EFTPOS Now Quick Reference Manual Download | Manualshive

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EFTPOS

Now.

A Quick Reference Guide to help you

get started with your terminal.

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Summary of Contents for EFTPOS Now

Page 1: ...EFTPOS Now A Quick Reference Guide to help you get started with your terminal...

Page 2: ......

Page 3: ...d How to turn on your terminal Hold the Power button down for approximately 3 seconds until the terminal turns on Terminal layout USB C charging port Contactless card reader Paper compartment door Pow...

Page 4: ...atus icons Warning Attention Important information App launcher Torch Auto rotate Edit Settings Download Update in progress Notification icons Quick settings icons Add reference Collapse Expand More o...

Page 5: ...l has been installed by a technician it will already be activated ready for use If your terminal has been sent to you via satchel you ll need to activate it before you can use it Please call the Merch...

Page 6: ...N or sign if required to complete the transaction 6 If a signature is required the cardholder must sign using their finger directly on the touch screen 7 Select Yes Approve to confirm that the signatu...

Page 7: ...their PIN and or sign if required to complete the transaction 9 If a signature is required the cardholder must sign using their finger directly on the touch screen Select Yes Approve to confirm that t...

Page 8: ...e your auto settlement time contact the Merchant Helpdesk Manual settlement You may perform a manual settlement at any time throughout the day before the auto settlement occurs However settlements can...

Page 9: ...required date 5 The requested settlement will be displayed on the screen Select Print if required Settlement enquiry 1 Select the menu icon located at the top left of the amount entry screen 2 Select...

Page 10: ...ate the required transaction 5 Select the required transaction 6 Select Receipt 7 Select Merchant Copy Customer Copy or Email Receipt Transaction history You can view or print a history of your transa...

Page 11: ...ction Select Receipt Select Merchant Copy Customer Copy or Email Receipt 2 Card search Select the card icon in the search bar Tap insert or swipe the card to start the search Select the required trans...

Page 12: ...or reset your Cashier passcode Important The current Manager passcode is required to change both the Manager passcode and the Cashier passcode 1 Select the menu icon located at the top left of the am...

Page 13: ...nt entry screen 2 Select Settings 3 Select Security 4 Select the More options icon at the top right of the screen 5 Select Switch to Admin 6 Contact the Merchant Helpdesk to get the current Admin pass...

Page 14: ...call the Merchant Helpdesk The touch screen isn t responding 1 Turn off the terminal for 10 seconds 2 Turn the terminal on again 3 Retry the transaction 4 If the problem persists call the Merchant Hel...

Page 15: ...ntsupport Merchant Helpdesk Service Sales and Support Terminal Difficulties Stationery Orders 1300 130 190 available 24 hours a day 7 days a week Handy hint Have your Merchant and Terminal numbers rea...

Page 16: ...2022 BankSA A Division of Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714 WBCBSAEFTQRG202 0122...

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