Arris SURFboard SBG6700-AC User Manual Download

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User Guide

SURFboard® SBG6700-AC

Wireless Cable Modem Gateway

Firmware: SBG6X82-8.6.0.0-GA-08-046-NOSH

Summary of Contents for SURFboard SBG6700-AC

Page 1: ...User Guide SURFboard SBG6700 AC Wireless Cable Modem Gateway Firmware SBG6X82 8 6 0 0 GA 08 046 NOSH ...

Page 2: ...ther the entities claiming the marks and the names of their products ARRIS disclaims proprietary interest in the marks and names of others Wi Fi Alliance Wi Fi the Wi Fi logo the Wi Fi CERTIFIED logo Wi Fi Protected Access WPA the Wi Fi Protected Setup logo and WMM are registered trademarks of Wi Fi Alliance Wi Fi Protected Setup Wi Fi Multimedia and WPA2 are trademarks of Wi Fi Alliance ARRIS pro...

Page 3: ...e or electric shock Overloaded AC outlets extension cords frayed power cords damaged or cracked wire insulation and broken plugs are dangerous They may result in a shock or fire hazard Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them Pay particular attention to cords where they are attached to plugs and convenience receptacles and...

Page 4: ...rient or relocate the receiving antenna Increase the separation between the device and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause h...

Page 5: ...r un environnement non contrôlé Cet équipement doit être installé et utilisé de manière à maintenir une distance d au moins 20 cm entre la source de rayonnement et votre corps WIRELESS LAN INFORMATION This device is a wireless network product that uses Direct Sequence Spread Spectrum DSSS and Orthogonal Frequency Division Multiple Access OFDMA radio technologies The device is designed to be intero...

Page 6: ...r instructions or visit the ARRIS Support website www arrisi com consumer CARING FOR THE ENVIRONMENTBY RECYCLING When you see this symbol on a ARRIS product do not dispose of the product with residential or commercial waste Recycling your ARRIS Equipment Please do not dispose of this product with your residential or commercial waste Some countries or regions such as the European Union have set up ...

Page 7: ...ard 9 Set Up a Wireless Network Using Your Computer 14 Quick Connect Using the Windows Taskbar 14 Connect Using the Windows Control Panel 17 Use the SBG6700 AC WPS Pairing Button 19 Test Your Wireless Network Connection 20 Managing Your Gateway and Connected Networks 21 Start the Gateway Web Manager 21 Gateway Web Manager Menu Options 22 Get Help 24 Overview Help 24 Help Links 25 Field Level Help ...

Page 8: ...less Network 43 Set Up a Wireless Guest Network 44 Change Your Wireless Network Name SSID 46 Change the Wireless Channel 48 Troubleshooting Tips 50 Solutions 50 Front Panel LED Icons and Error Conditions 51 Gateway Configuration Screen Definitions 52 Basic Screens 52 Setup 52 DHCP 53 DDNS 55 Backup and Restore 56 Advanced Screens 57 Options 57 IP Filtering 59 MAC Filtering 60 Port Filtering 61 Por...

Page 9: ...Table 16 Advanced Port Forwarding Field Descriptions 64 Table 17 Advanced DMZ Host Field Descriptions 65 Table 18 Firewall Protection Level Field Descriptions 67 Table 19 Firewall Parental Control Set Time Zone Field Descriptions 68 Table 20 Firewall Parental Control Field Descriptions 69 Table 21 Firewall Local Log Field Descriptions 70 Table 22 Firewall Remote Log Field Descriptions 72 Figures F...

Page 10: ...en 29 Figure 29 Change User Name Screen 32 Figure 30 Change User Password Screen 32 Figure 31 Firewall Protection Level Screen 33 Figure 32 Parental Control Change Time Zone Screen 34 Figure 33 Firewall Parental Control Screen 35 Figure 34 Advanced Port Triggers Screen 36 Figure 35 Create Port Triggers Screen 36 Figure 36 Advanced Port Forwarding Screen 37 Figure 37 Commonly Used Forwarded Ports L...

Page 11: ...en 62 Figure 55 Commonly Used Port Forwarding Port Numbers List 63 Figure 56 Advanced Port Forwarding Screen 64 Figure 57 Advanced DMZ Host Screen 65 Figure 58 Firewall Protection Level Screen 67 Figure 59 Firewall Parental Control Set Time Zone Screen 68 Figure 60 Firewall Parental Control Screen 69 Figure 61 Firewall Local Log Screen 70 Figure 62 Firewall Remote Log Screen 71 ...

Page 12: ...tions for installing and configuring the SBG6700 AC setting up secure wireless network connections and managing your gateway and network configurations In The Box Before installing the SBG6700 AC check that the following items are also included in the box If any items are missing please call ARRIS Technical Support at 1 877 466 8646 for assistance Table 1 SBG6700 AC Package Contents Item Descripti...

Page 13: ...connections such as a set top box or Smart TV System Requirements High speed Internet access account Web browser access Internet Explorer Google Chrome Firefox or Safari Compatible operating systems ο Windows 8 ο Windows 7 Service Pack 1 SP1 ο Windows Vista SP2 or later ο Windows XP SP3 Note Microsoft no longer supports Windows XP The SBG6700 AC should still function without any problems ο Mac 10 ...

Page 14: ...linking On Solid Not applicable no LED on button Note The Wireless LED will blink Amber to indicate the WPS Pairing process is in progress Not applicable no LED on button Not applicable icon does not blink Green Power is properly connected Scanning for a downstream receive channel connection Green Non bonded downstream channel is connected Blue High speed Internet connection with bonded downstream...

Page 15: ...abled with encrypted wireless data activity Amber WPS Pairing process is underway between the SBG6700 AC and a WPS enabled wireless device Green Any of the following applies 5 GHz wireless connection is made between the SBG6700 AC and another Wi Fi enabled device on your home network for example Wi Fi telephone tablet or laptop The WPS Pairing process between the SBG6700 AC and WPS enabled wireles...

Page 16: ...gs To reboot or restart the gateway press the indented Reset button once using the end of a paper clip or other small object with a narrow tip and then release To reset the gateway configuration back to the factory default settings press and hold the indented Reset button for 15 seconds using the end of a paper clip or other small object with a narrow tip and then release See Reset Your Gateway Se...

Page 17: ...Label Figure 3 Sample SBG6700 AC Gateway Label The gateway label is located on the bottom of the SBG6700 AC It contains specific gateway ID information that you may need when contacting your service provider or ARRIS Technical Support To receive Internet service you will have to contact your service provider for assistance You may need to provide the following information listed on the gateway lab...

Page 18: ...work you will need a high speed Internet connection provided by an Internet service provider Note When contacting your service provider you may need your gateway information listed on the gateway label located on the bottom of your SBG6700 AC see Gateway Label Choose a location in your home where your computer and gateway are preferably near existing cable and electrical wall outlets For the best ...

Page 19: ...ly 1 Power ON the computer connected to the SBG6700 AC if it is turned off and then log in 2 Contact your service provider to activate provision the SBG6700 AC You may have to provide the HFC MAC ID listed on the gateway label Note Your service provider may allow for automatic activation which will automatically launch its own special website when you open a web browser 3 After the SBG6700 AC is a...

Page 20: ...urity key network password and Wi Fi Security code IMPORTANT NOTE The quick start wizard uses the default settings already configured for your SBG6700 AC to help you quickly set up your wireless home network However the wizard will only let you change the wireless network name SSID and Wi Fi Security key network password After completing the wizard and getting your SBG6700 AC connected to the Inte...

Page 21: ...095 25781 x 1 Figure 5 SBG6700 AC Quick Start Wizard Opening Screen Note The ARRIS logo shown here and on other screenshots throughout this user guide represents the company logo for the manufacturer of the SURFboard SBG6700 AC Wireless Cable Modem Gateway Figure 6 SBG6700 AC Quick Start Wizard Welcome Screen ...

Page 22: ...ess network password in the Passphrase Wi Fi Security Key field ο Keep the default passphrase or Wi Fi Security key listed on the SBG6700 AC Gateway label ο Enter a password of your choice for your wireless network password The passphrase or Wi Fi Security key is the sign on access code for your wireless network The access code must contain from eight to 64 characters consisting of any combination...

Page 23: ...k Next to open the Security Configuration screen Figure 9 SBG6700 AC Quick Start Wizard Step 4 of 6 Screen The wizard configures WPA2 PSK as the default wireless security code See Set Up Your Wireless Primary Network to change the wireless security code for your wireless home network 11 Click Next to open the Review Settings screen and confirm your wireless network settings see Figure 10 ...

Page 24: ...Step 5 of 6 Screen 12 Click Apply to accept the wireless network settings and open the Saving Settings screen or click Previous to go back and change your wireless network name and or password Figure 11 SBG6700 AC Quick Start Wizard Saving Settings Screen Wait for your wireless network settings to be saved When it is complete the Settings Applied screen will open ...

Page 25: ...twork Using Your Computer Use one of the following options to create your wireless network Quick Connect Using the Windows Taskbar Connect Using the Windows Control Panel Note The steps for setting up a wireless network may differ slightly depending on the Windows operating system running on your computer The steps used here apply to Windows 7 Quick Connect Using the Windows Taskbar 1 From the Win...

Page 26: ...er you must use the default SSID listed on the gateway label for the initial gateway installation See Change Your Wireless Network Name SSID for more information 3 Select Connect automatically to set up your wireless devices for automatic connections to your home network upon log on and then click Connect to open the Connect to a Network window see Figure 15 4 Enter a wireless network security cod...

Page 27: ... AC Wireless Cable Modem Gateway User Guide 16 365 095 25781 x 1 Figure 15 Network Connection Window 5 Select Hide characters and then click OK to encrypt your network Security key or network password Figure 16 Network Connection Create Network Password Window ...

Page 28: ... Windows taskbar click Start button and then click Control Panel 2 Click Network and Sharing Center to open the Network and Sharing Center window Figure 17 Control Panel Network and Sharing Center Window 3 Click Manage wireless networks under Control Panel Home to open the Manage Wireless Networks window 4 Click Add to open the Manually Connect to a Wireless Network window ...

Page 29: ...ss Cable Modem Gateway User Guide 18 365 095 25781 x 1 Figure 18 Manually Connect to a Wireless Network Window 5 Click Manually create a network profile to open another Manually Connect to a Wireless Network window Figure 19 Manually Connect to a Wireless Network Window ...

Page 30: ...label or create your own personal password Note Remember to use a unique combination of letters numbers and characters to create a more secure password See Prevent Unauthorized Access for more information 10 Select Hide characters to prevent your Security Key or password from displaying in the field 11 Select Start this connection automatically so that your wireless devices will automatically conn...

Page 31: ... wireless devices are connected to your wireless home network 1 If the wireless devices connected to the wireless network disconnect the Ethernet cable from your computer and the SBG6700 AC 2 Open a web browser on your computer 3 Type a valid URL www arrisi com in the address bar and then click or press Enter If the website did not open please contact your service provider or call ARRIS Technical ...

Page 32: ...ote You must use the default user name and password listed below to log in to the SBG6700 AC Web Manager for the first time For network security purposes we highly recommend that you change the gateway default user name and password after logging onto the SBG6700 AC for the first time See Change the Default User Name and Password for more information 1 Open any web browser on the computer connecte...

Page 33: ...65 095 25781 x 1 Figure 20 SBG6700 AC Main Screen Gateway Web Manager Menu Options Main Menu Buttons The SBG6700 AC main menu buttons are displayed along the top of the SBG6700 AC Web Manager screen To display the drop down submenu options click the menu button Figure 21 SBG6700 AC Web Manager Main Menu Buttons ...

Page 34: ...ation about the gateway hardware and software MAC address gateway IP address serial number and related information Additional screens provide diagnostic tools and also allow you to change your gateway user name and password Basic Configures the gateway IP related configuration data including Network Configuration WAN Connection Type DHCP and DDNS Advanced Controls Internet protocols which configur...

Page 35: ...hree options to obtain help information for any SBG6700 AC Web Manager function General help information is available for any SBG6700 AC menu option when you click the Help button on that page Overview Help Help Links Field Level Help Overview Help General help information is available when you click Help Overview on the SBG6700 AC Main Menu Figure 23 Help Overview Screen ...

Page 36: ...uration settings with applicable links for easy access when you click Help About on the SBG6700 AC Main Menu The link opens the related configuration screen Figure 24 Help Links Screen Field Level Help More specific help information is available throughout the web manager for field level help when you click Help located to the right of the applicable field see sample screenshot below ...

Page 37: ...button F5 in your web browser to reload the information on the screen Figure 25 SBG6700 AC Status Product Information Screen View the Gateway Status The Status Connection screen displays information about the RF upstream and downstream channels including downstream channel frequency upstream channel ID and upstream and downstream signal power and modulation This screen also displays IP lease infor...

Page 38: ...Up Your Gateway Configuration You can save a backup copy of the current gateway configuration settings to your local computer You can use the backup file to restore your custom gateway settings in the event that you made changes that you no longer want We highly recommend that you perform the gateway configuration backup using the SBG6700 AC default login username and password ...

Page 39: ...e Your Gateway Settings WARNING This action will delete your current gateway configuration settings and allow you to restore a previously saved gateway configuration Note After the configuration settings are restored the gateway will automatically reboot and you will have to log on using the default username admin and password password 1 Click Basic on the SBG6700 AC Main Menu 1 Click Backup and R...

Page 40: ...en 1 Click Status on the SBG6700 AC Main Menu 2 Click Security from the Status submenu options Figure 28 Restore Factory Defaults Screen 3 Select Yes under Restore Factory Defaults 4 Click Apply to reset the default username and password and restore the original gateway configuration The message This action will restore factory default settings Please reboot the modem for new settings to take effe...

Page 41: ...Fboard SBG6700 AC Wireless Cable Modem Gateway User Guide 30 365 095 25781 x 1 Exit the SBG6700 AC Web Manager To log out and close the SBG6700 AC Web Manager Click Logout located in the upper right corner of the screen above the SBG6700 AC Main Menu ...

Page 42: ...efault administrator password on your SBG6700 AC and other wireless devices as well Default passwords are commonly used and shared on the Internet To ensure that your wireless home network is secure it is recommended that you follow these best practices for user passwords Always create a secure password or pass phrase that is not easily guessed Use phrases instead of names so that it may be easier...

Page 43: ...down selection box 7 Complete each field entry but note the following ο All fields for example Current Username Current Password are case sensitive Note For first time logons the current username is admin and the current password is password ο Make sure No is selected under Restore Factory Defaults Figure 29 Change User Name Screen 8 Click Apply to update your user name 9 Click Change Username dro...

Page 44: ... Up Firewall Protection You can set up firewall filters and firewall alert notifications on your wireless home network You can also block Java Applets Cookies ActiveX controls popup windows Proxies and website access See Protection Level for more information To set the firewall protection level 1 From any screen click the Firewall Protection Level menu link or click the Firewall menu button on the...

Page 45: ...C addresses Set time limitations for computer usage or Internet access Note Any Parental Control filters that do not include assigned ports will apply to all ports This also applies to MAC addresses as well You can also link each user on your network to specified rules for login time access and content filtering See Parental Control for more information To set Parental Controls 1 From any screen c...

Page 46: ...et site that you want to block or access 8 Enter the Starting port number of the in the Start Port field 9 Enter the Ending port number of the in the End Port field 10 Select TCP UDP or BOTH from the Internet Protocol drop down list 11 Select the days of the week that you want to allow the selected user to access the Internet 12 Select the time range that you want to allow the selected user to acc...

Page 47: ...n for more information To configure Port Triggers 1 Click Advanced on the SBG6700 AC Main Menu bar 2 Click Port Triggers from the Advanced submenu options Figure 34 Advanced Port Triggers Screen 3 Click Create Port Triggers button to open the Add Port Triggering Entry window Figure 35 Create Port Triggers Screen 4 Enter the starting port number for the port to be triggered in the Trigger Start Por...

Page 48: ...n the computer you are setting up for remote access Otherwise remote access to your computer will not be available on the Internet IP address Subnet mask Default gateway DNS address at least one To set up Port Forwarding 1 Click Advanced on the SBG6700 AC Main Menu bar 2 Click Port Forwarding from the Advanced submenu options Note To map a port you would enter the range of port numbers that you wa...

Page 49: ...t range in the End Port field 4 Do the following to set up your Local IP Address a Enter the IP address of your local computer that you are setting up for port forwarding b Enter the port number of your choice in the Start Port field Repeat the same port number in the End Port field select a specific port from the Commonly Forwarded Ports drop down list or see Figure 37 for the list Note To forwar...

Page 50: ...Main Menu bar 2 Click DMZ Host from the Advanced submenu options Figure 38 Advanced DMZ Host Screen 3 Enter the last one to three digits from 2 to 254 of the IP address of the computer or gaming device that you are setting up as the DMZ host 4 Click Apply Note Remember to reset the IP address back to 0 zero to close all the ports when you are finished with the needed application If you do not rese...

Page 51: ...all Remote Log Screen 2 Select all desired event types that you want to monitor This will activate the SysLog monitoring feature 3 Enter the last digits from 10 to 254 of the SysLog server s IP address Note Normally the IP address of this SysLog server is hard coded so that the address always agrees with the entry on this page 4 Click Apply ...

Page 52: ...iends or other family members without giving them access to your files or other devices on your primary network You have the option to create a PIN or pushbutton method for logging onto your wireless network Set Up Your Wireless Primary Network 1 Open a web browser and log onto the SBG6700 AC to open the SBG6700 AC Web Manager See Start the Gateway Web Manager for more information 2 Click Wireless...

Page 53: ... wireless network 8 Select one of the following wireless network security options for your wireless network from the Wireless Security drop down list ο WPA2 PSK Wi Fi Protected Access version 2 with Pre Shared Key recommended ο WPA2 PSK WPA PSK combination Wi Fi Protected Access version 2 with Pre Shared Key and Wi Fi Protected Access with Pre Shared Key ο Unencrypted Allows access to the wireless...

Page 54: ...Primary Network screen go to the WPS Automatic Security Configuration section Figure 41 WPS Setup Screen 1 Select Enabled in the WPS field to turn ON the Wi Fi Protected Setup WPS network security on your home network Continue with step 2 or Select Disabled in the WPS field to turn OFF the Wi Fi Protected Setup WPS network security on your home network Proceed to step 3 to finish 2 Select one of t...

Page 55: ...our SBG6700 AC Some service providers or cable operators do not allow for secondary or guest wireless networks on their gateway devices 1 Open a web browser and log onto the SBG6700 AC to open the SBG6700 AC Web Manager See Start the Gateway Web Manager for more information 2 Click Wireless on the SBG6700 AC Main Menu bar 3 Click Guest Network on the Wireless submenu options ...

Page 56: ... network and allow guest users to connect to your primary network ο Guest Configures the guest network to only allow access to a specific network and not your primary network 9 Enter the IP address for the SBG6700 AC on the Guest network in the IP Address field 10 Enter the starting IP address for the guest network lease pool in the Lease Pool Starting IP Address field 11 Enter the ending IP addre...

Page 57: ...ion recommended ο TKIP AES Temporal Key Integrity Protocol and Advanced Encryption Standard Allows both AES and TKIP capable clients to connect to your wireless network 18 Enter any combination of characters and words for the guest network password in the Passphrase field 19 Select Show Passphrase to prevent your password from displaying in the field for security purposes 20 Click Apply when done ...

Page 58: ...on your home network 6 Delete the current network name in the Network Name SSID field and then enter a new name of your choice for your wireless network The network name can contain any combination of up to 32 alphanumeric characters 7 Make sure Enabled is selected in the Network Name SSID Broadcast field 8 Delete the current wireless password passphrase in the Passphrase field and enter a new pas...

Page 59: ...or signal strength and avoid network interference By default the SBG6700 AC is set on Channel 1 Do the following to change the wireless channel on the SBG6700 AC 1 Open a web browser and log onto the SBG6700 AC to open the SBG6700 AC Web Manager See Start the Gateway Web Manager for more information 2 Click Wireless on the SBG6700 AC Main Menu bar 3 Click 802 11 Radio from the Wireless submenu opt...

Page 60: ... Wi Fi networks it is recommended to use Channel 6 or 11 if it is not listed as the Current Channel In the Wi Fi spectrum there are multiple channels that overlap and thus degrade wireless network performance Channels 1 6 and 11 are used for better network performance and stability because they do not overlap 6 Click Apply ...

Page 61: ...er cord and connect it to another electrical outlet that is not controlled by a light switch Cannot Send or Receive Data Check each end of the coaxial cable connection on the gateway and cable outlet Hand tighten each connector if necessary Check the Ethernet cable to make sure it is properly connected to the gateway and computer On the front panel check the status of the LED icons and refer to Fr...

Page 62: ...y be sure each affected wireless client has the identical WEP key If this does not solve the problem check whether the client s wireless adapter supports the type of WEP key configured on the gateway Front Panel LED Icons and Error Conditions The SBG6700 AC front panel LED icons provide status information for the following error conditions Table 6 Front Panel LED Icons and Error Conditions Led Ico...

Page 63: ...s This section provides detailed field definitions for the following ARRIS SBG6700 AC network configuration screens Basic Advanced Firewall Basic Screens Setup You can use the SBG6700 AC Basic Setup screen to configure basic SBG6700 AC IP related configuration data including your local network configuration and WAN connection type Figure 45 Basic Setup Screen B ...

Page 64: ...dress of your SBG6700 AC which is either dynamically or statically assigned by the cable operator MAC Address Media Access Control address a set of 12 hexadecimal digits assigned during manufacturing that uniquely identifies the hardware address of the SBG6700 AC access point Duration Describes how long before your Internet connection expires The WAN lease will automatically renew itself when it e...

Page 65: ...the SBG6700 AC DHCP Server Starting Local Address Enter the starting IP address to be assigned by the SBG6700 AC DHCP server to clients in dotted decimal format Default is 192 168 0 2 Max Number of Network Devices Sets the maximum number of clients for the SBG6700 AC DHCP server to assign a private IP address Lease Time Sets the time in seconds that the SBG6700 AC DHCP server leases an IP address ...

Page 66: ... computer for processing your requests when you are visiting various Internet sites Figure 47 Basic DDNS Screen Table 9 Basic DDNS Screen Field Descriptions Field Description DDNS Service Select Disabled or select wwwDynDNS org to enable the DDNS service Username Enter your user name for the Dynamic Domain Name system Password Enter your password for the Dynamic Domain Name system Host Name Enter ...

Page 67: ... gateway configuration settings locally on your computer or restore previously saved gateway configurations Figure 48 Basic Backup Restore Screen Table 10 Basic Backup Restore Field Descriptions Field Description Browse Allows you to search for a file on your computer to retrieve or save the gateway configuration Restore Restores a previously saved gateway configuration Backup Creates a back up co...

Page 68: ...00 AC Wireless Cable Modem Gateway User Guide 57 365 095 25781 x 1 Advanced Screens Options You can use the Advanced Options to set the operating modes for adjusting how the SBG6700 AC routes IP traffic on your home network Figure 49 Advanced Options Screen ...

Page 69: ... the WAN IP address at Port 8080 of the SBG6700 AC Web Manager from anywhere on the Internet For example in the Internet browser URL window type http WanIPAddress 8080 to access the SBG6700 AC Web Manager remotely Multicast Enable Allows multicast specific traffic denoted by a multicast specific address to be passed to and from the computers on the home network LAN behind the SBG6700 AC Web Manage...

Page 70: ...tically from the SBG6700 AC Web Manager s IP address Figure 50 Advanced IP Filtering Screen Table 12 Advanced IP Filtering Field Descriptions Field Description Start Address Enter the starting IP address range of the computers for which you want to deny access to the SBG6700 AC WAN Be sure to only enter the least significant byte of the IP address End Address Enter the ending IP address range of t...

Page 71: ... a specific NIC card never changes unlike its IP address which can be assigned via the DHCP server or hard coded to various addresses over time Figure 51 Advanced MAC Filtering Screen Table 13 Advanced MAC Filtering Field Descriptions Field Description Add MAC Address Enter the MAC address for the computer you want to block and click Add MAC Address button Repeat for up to 20 MAC addresses Remove ...

Page 72: ...his setting is not IP address or MAC address specific For example if you wanted to block all computers on your home network from accessing HTTP sites or web surfing you would create the following port filter and then click Apply when done Set Start Port to 80 Set End Port to 80 Set Protocol to TCP Select Enabled Figure 52 Advanced Port Filtering Screen Table 14 Advanced Port Filtering Field Descri...

Page 73: ... may require these special settings Figure 53 Advanced Create Port Triggers Screen Figure 54 Advanced Port Triggers Screen Table 15 Advanced Port Triggers Field Descriptions Field Description Trigger Start Port The starting port number of the Port Trigger range Trigger End Port The ending port number of the Port Trigger range Target Start Port The starting port number of the Port Target range Targ...

Page 74: ...rvers FTP servers mail servers etc so that they can be accessible from the Internet To map a port you must enter the range of port numbers that want forwarded locally and the IP address to which traffic to those ports should be sent If you only want a single port specification enter the same port number in the start and end locations for that IP address A table of commonly used port numbers is als...

Page 75: ... numbers of the desired port range in the Start and End Port fields Local IP Address Start End Port Single port IP address of the local computer or device and a specific port number enter the same port number in the Start and End Port fields Range of ports IP address of the local computer or device and a specific range of port numbers enter the first and last port numbers of the desired port range...

Page 76: ...ers or other external attacks from the Internet Outside users will only have direct access to the designated DMZ Host device and not your home network If you set up a computer as the DMZ Host remember to set the IP address back to zero 0 when you are finished with the needed application since this computer will be exposed to the Internet Although the computer is protected from Denial of Service Do...

Page 77: ...authentications ο Rejected internal and external connection requests ο Session creation and termination ο Outside attacks intrusion detection Protection Level The Firewall Protection Level screen has various settings related to blocking or exclusively allowing different types of data through the SBG6700 AC from the WAN to the LAN There are three security firewall protection levels which correspond...

Page 78: ...t the level of firewall protection that you want for your gateway Select Off to disable firewall protection Note If you choose to disable firewall protection your computer s and other Ethernet enabled devices on your home network will be at risk for possible attacks from viruses and hackers Firewall Settings Checkmark to enable each filter that you want to set for the firewall Click Apply when don...

Page 79: ...cific day and time settings Enable or disable Internet session duration timers to limit the amount of time for Internet access Note When creating Parental Control access filters remember to assign the Start and End ports Otherwise any filters without assigned ports will apply to all ports This also applies to MAC addresses Figure 59 Firewall Parental Control Set Time Zone Screen Table 19 Firewall ...

Page 80: ...o create a new user profile MAC Address Enter the 12 digit hexadecimal hardware address of the device that you are setting up for parental controls The MAC addressed is assigned by the hardware manufacturer and should be located on the device label URL Enter the web address of the Internet site that you want to block or access Start Port Enter the starting port number of the range of ports for whi...

Page 81: ...led Turn ON or OFF this Parental Control restriction Time Zone Update the related time information for your location Local Log You can use either of the following two formats to send your firewall event log notifications Individual e mail alerts sent out automatically each time the firewall is under attack Local log stored within the gateway and displayed in table form on the Local Log page Figure...

Page 82: ...nd log Permitted Connections Select to notify the server to send you email logs identifying who is connecting to your network Blocked Connections Select to notify the server to send you email logs identifying who was blocked from connecting to your network Known Internet Attacks Select to notify the server to send you email logs of known Internet attacks against your network Product Configuration ...

Page 83: ...necting to your network Blocked Connections Select if you want email notification of who is blocked from connecting to your network Known Internet Attacks Select if you want email notification of known Internet attacks against your network Product Configuration Events Select if you want email notification of the basic product configuration events to Syslog server at 192 168 0 x Enter the last digi...

Page 84: ...nty for this Product including Software may have been provided to your cable operator or Internet Service Provider Service Provider from whom you obtained the Product Please contact your Service Provider if you experience problems with this Product General Information The warranties described in this Section shall not apply i to any Product subjected to accident misuse neglect alteration Acts of G...

Page 85: ...THE USE OR INABILITY TO USE THE PRODUCT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF INFORMATION OR ANY OTHER PECUNIARY LOSS OR FROM ANY BREACH OF WARRANTY EVEN IF ARRIS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN NO CASE SHALL ARRIS LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT These matters are governed by the laws of the Commo...

Page 86: ...ARRIS Enterprises Inc 3871 Lakefield Drive Suwanee GA 30024 www arrisi com 365 095 25781 x 1 07 14 ...

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