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SAGEMCOM F@ST 5355 GATEWAY

Disclaimer

This is not an official document. I am not employed by Telstra nor am I an IT person. I wrote this 
document because setting up my gateway was a hassle due to the lack of a manual or any set up 
information on Testra’s Web Site. I don’t guarantee the accuracy of it content. What worked for me might
not work for you.

Table of Contents

Lights and Buttons
Login
Change Gateway’s Login Password
Telstra’

 

 s  _Internet 

 

 User Name and Password

Parental_Control
Connecting Wi-Fi devices
Address Reservation (Static LAN I

 

 P

   Address)

Port Forwarding
Backup and 

 

 R

   estore 

 

 S

  ettings

Reset Gateway
Turn WI-FI OFF or ON
Bridge Mode
Dynamic DNS
Pair a DECT handset
R

   emote 

 

 W

   EB

      Access

Wi-Fi MAC Filtering
DNS
Change Wi-Fi SSID and Password
Third Party VDSL Modem /Router
DLNA Server and Mass Storage
D

   evice Information (FTTN or ADSL connection Link Speed and Max 
Speed)
Statistics

 

    (Place to look to find what’s causing problems)

C

   hange IP Address of Gateway
Specifications
Known Limitations and Bugs

 

C

   hanging IP Address Range Bug Work Around

.

NB: Document needs to be downloaded for internal links to work.

Version 2.4 Last updated 01/03/2017

Summary of Contents for F@ST 5355

Page 1: ...ental_Control Connecting Wi Fi devices Address Reservation Static LAN IP Address Port Forwarding Backup and Restore Settings Reset Gateway Turn WI FI OFF or ON Bridge Mode Dynamic DNS Pair a DECT handset Remote WEB Access Wi Fi MAC Filtering DNS Change Wi Fi SSID and Password Third Party VDSL Modem Router DLNA Server and Mass Storage Device Information FTTN or ADSL connection Link Speed and Max Sp...

Page 2: ... Wi Fi Off All Wi Fi Bands turned off Green Wi Fi Band that aren t disabled in GUI are turned on Could be Green but no Wi Fi due to Wi_Fi disabled in GUI Press for 5 seconds to turn all Wi Fi Bands Off Press again to turn all Wi Fi Bands On that had not been previously turned Off using GUI 5 Pair Off No DECT handset paired to Gateway Green DECT handset paired to Gateway To pair a handset or connec...

Page 3: ...ter The default password is admin Change Gateways Login Password Once logged in the first thing I do is change the password to something easy to remember If the password is forgotten the modem will have to be reset resulting in the loss of all settings Click on User Settings ...

Page 4: ...een these are the first settings I would check Click on Broadband The User Name is the one provided by Telstra for the internet connection Example someone bigpond com It probably is but might not be the same as your Telstra My Account User Name and Password For ADSL connections PPP Enabled should be On ...

Page 5: ...connected to the gateway is listed by its MAC address Note devices that can be connected by either Wi Fi or Ethernet will have two different MAC addresses The same settings will need to be set for both MAC addresses The example shows two devices that have been set to only have access to the internet between 8 00am and 8 30pm Click on apply once you have finished setting up the access times ...

Page 6: ...i Devices 1 Using WPS Press and hold the Pair button on the front of the gateway until it starts flashing blue Follow the instructions supplied with the Wi Fi device Note WPS needs to be turned on in GUI See Change Wi Fi SSID and Password 2 Manually using SSID and Network Key There is a label with the SSID and Network key located on the bottom of the gateway The Base cover has to be removed to acc...

Page 7: ...s doesn t always work and when it doesn t any further attempt to change address reservation results in an error message It even stuffs up the hard method of address reservation To remove the error the gateway must be powered of and then powered back on A reboot does not fix the problem The hard way is to click on Advanced Click on gateway settings Click on DHCP ...

Page 8: ...ically be filled in Suggest you change the address to something over 50 10 0 0 51 to prevent reserved address being taken by another device Click on apply Note 1 If you changed the IPv4 Address you will have to disconnect and reconnect the device for the changes to take effect 2 The maximum number of reservations is 15 3 If the device with a reserved address is not connect another device can use i...

Page 9: ...See Address Reservation for how to do this There are two ways to set up Port Forwarding I will describe the easy way Click Home On the centre left of the page are a list of connected devices Click on the device you wish to port forward Click on Port Forwarding Click on Add Rule ...

Page 10: ...l port number to use Use the same External port number as the Internal port number Only use different port numbers if the same Internal port number is used on more than one application or device Leave the external host as any unless you want to restrict remote access to one external site The internal host is pre filled Click on Add Your port forwarding rule will be added to the list 1 Note This ga...

Page 11: ...Back up and Restore Click on Advanced Click on Gateway Settings Click on Maintenance Click on Back up and Restore To Backup Modems Configuration click on Backup Configuration ...

Page 12: ... restore a previous back click on Choose File Browse to a the backup file its default name is device cfg and in will normally be found in the download folder Click on Open Click on Restore Configuration Click on yes The gateway will load the configuration and then reboot ...

Page 13: ...nd hold the Wi Fi switch located on the front panel until the green Wi Fi light goes off It will blink for about 1second when Wi Fi has been turned Off To turn Wi Fi back on pressing the Wi Fi button the light turns green If Wi Fi is turned off in GUI the Wi Fi light being green does not indicate Wi Fi is on 2 GUI interface Connect to Gateway via a LAN port Log into the gateway and click on Wi Fi ...

Page 14: ...mode The phone light will be off and the online light will be blue It is possible to log into Gateway in Bridge Mode using these instructions here http www dd wrt com wiki index php Access_To_Modem_Configuration I have never tried this myself Dynamic DNS There are two locations for setting up Dynamic DNS 1 Services Dynamic DNS 2 Advanced Gateway Settings DynDNS I will use the second location becau...

Page 15: ...t Press the Pair button on the front panel between the Power and Wi Fi buttons until it starts flashing While its flashing the gateway is ready to pair with the handset Follow the handset s documentation for pairing the handset When the handset is paired the Pair light will turn green To unpair a handset log into the gateway ...

Page 16: ...gateway and go to Services Remote Access Click on the Enabled switch to toggle it on Leave Mode on Permanent If you wish to enter your own password click on the Use Random Password to Toggle it Off and type in the password To generate a random password leave the switch on and click on the crossover arrows to the right of the password The generated password will be displayed ...

Page 17: ...ess cannot be checked from devices connect to the LAN due to gateway not supporting NAT Loop Back Wi Fi MAC Filtering Log into gateway and click on advanced mode Click on the Wi Fi network that requires filtering Click on MAC Filter By default MAC Filtering Mode is set to Allow All Any Wi Fi device will be able to connect Deny Mode will allow device to connect unless it is in the Wi Fi Control lis...

Page 18: ...ted devices will have to be reconnected for changes to take effect Change Wi Fi SSID and Password In Basic Mode click on Wi Fi Select Wi Fi Band you wish to change Enter new SSID and Password and click Apply Note If you use your old Gateways SSID and Password you don t need to reconfigure Wi Fi settings on Wi Fi devices that could connect to the old Gateway ...

Page 19: ...teway IP address Might need to port forwarding BOTH TCP UDP ports 5060 5061 to F st 5355 Gateway Using this configuration was still able to make and receive calls DLNA Server and USB Mass Storage The Gateway acts as DLNA server for media files on drives connected to USB ports I have found the folder containing the media files needs to be in the root directory or sub root directory of the gateway T...

Page 20: ...e 10 0 0 138 IP address of gateway into address bar and press enter To enable connection of drives set Network to Private and go to Control Panel All Control Panel Items Network and Sharing Centre Advanced sharing settings and Turn on Network Discovery and Turn on File and Printer Sharing ...

Page 21: ...n the USB symbol home page gateway Place tic in Force to eject and click eject To Turn Mass Storage On or OFF click on Mass Storage The highlighted text is the address to used in file explore to connect to USB attached drives ...

Page 22: ...Device Information Go to Advanced Gateway Settings Device Information General Here is located information on all the gateways interfaces For ADSL VDSL link information scroll down to xDSL ...

Page 23: ...Statistics FTTN connection Go to Advanced Gateway Settings Device Information Statistics LAN Layer 1 LAN ports and Wi Fi statistics ...

Page 24: ...WAN layer 3 Statistics for Internet Connection WAN Layer 2 ATM PTM WAN Layer 1 Ethernet Statistics for WAN port FTTP Cable and Fixed Radio Connection ...

Page 25: ...on 3 Loss of frames s Shows the number of seconds during which a Loss of Frame error occurred 4 Errored Seconds Shows the number of seconds during which an error was detected 5 Severely Errored Seconds Shows the number of seconds during which there was a major error such as an out of frame condition or a bit error density greater than 10 2 6 Re synchronisations Number of times link has had to disc...

Page 26: ...Change IP Address of Gateway Go to Advanced Gateway Settings DHCP Type in New Ip Address Change IPv4 Pool Start and IPv4 Pool End so that they match IP address See example below ...

Page 27: ...Click on apply If an error occurs see IP address range Bug work around Connected devices will need to be disconnected and reconnected for changes to take effect Log into Gateway using new IP address ...

Page 28: ...motely access Media connected to USB ports 4 Trouble on some gateways changing IP address of gateway and DHCP IP address range 5 Address Reservation Error See Address Reservation and maximum number of reserved addresses is 15 also reserving an address doesn t stop other devices using that address 6 Wi Fi power level adjustment does not work Changing level does not effect output power 7 Wi Fi light...

Page 29: ...e g 192 168 0 1 and DHCP start and end addresses e g 192 168 0 1 and 192 168 0 254 The UI will show red text and complain the the IP addresse are not valid even though they are Open the Chrome Dev Tools Chrome menu More tools developer tools Click on the console TAB Enter the following text and then press enter dhcpForm scope dhcpForm valid true Click on the Apply button and then ok on the Warning...

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