Troubleshooting Tips
(SG100 / SG200)
Copyright © 2001 Applica Consumer Products, Inc.
Pub.#175659-00-RV00
Printed in Italy
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This Guide
PROBLEM
POSSIBLE CAUSE
SOLUTION
Water leaking from
Condensation has built up in the
Hold the iron away from your
the soleplate.
Steam Hose because of a long pause
ironing board and press the steam
(greater than 5 mins.) in ironing.
button until it produces steam.
Temperature is too low.
Move the Dial to the “Steam Band”
between blend and linen.
Boiler Water Tank is too full.
Don’t fill the Tank to the top.
Boiler Water Tank
The Power is not on.
Press the ON/OFF button.
won’t heat.
The outlet is activated by a wall
Plug a lamp into the outlet and see
switch or is not working.
if it lights. Or, flip the wall switch.
Iron won’t start
The Boiler didn’t preheat long
Allow it to preheat for 10 minutes.
steaming.
enough.
Wait until the Temperature Light
goes out. On some models, a Steam
Ready Indicator light will come on.
There may not be enough water in
Check the water level and fill,
the Tank.
if necessary.
You may not have held the Surge
Press and hold the Surge of Steam
of Steam button long enough.
button 5-10 seconds. This is
important for each new ironing
session.
Steam or hissing from
Safety Fill Cap may not be on tight.
After filling, be sure to tighten the
the Safety Fill Cap.
Safety Fill Cap closed.
You may have tried to open the
Continue ironing with full Steam
Safety Fill Cap before using up all
before opening the Safety Fill Cap.
the steam.
It’s normal to get a little hissing
when you first open the Cap.
Brown streaks
You are using a chemical descaling
Never use this type of product;
coming from the
agent.
it can damage the steam
holes in the soleplate.
generator iron.
Tap water may be high in iron or rust.
Try distilled water. Never use
additives in the water for ironing
(lavender water, etc.).
There are small charred bits of fabric
Clean the soleplate.
built up in the soleplate holes or in
the space between the iron cover
and the soleplate.
The iron soleplate
You may be using too high a
Use the fabric guide on the iron to
looks dirty or
temperature.
choose the right setting for your
brown; it may stain
fabric.
your fabric.
You may be using starch incorrectly.
Always spray starch on the
underside of the fabric to be ironed.
ANY QUESTIONS? Call 1-800-231-9786
Steam
Generator
Iron
