AMS 39-VRM Operation And Service Manual Download

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L0086, Rev. D

SENSIT II

GLASS FRONT VENDOR

OPERATION AND SERVICE MANUAL

Model AMS 39-VRM

AUTOMATED MERCHANDISING SYSTEMS
255 WEST BURR BLVD.
KEARNEYSVILLE, WV 25430
304-725-6921, Fax 304-725-6983

INTERNATIONAL A.M.S. S DE RL DE CV
KM. 9 CARR. AL CASTILLO NO. 8200
MPIO. DE EL SALTO, JAL. MEXICO 45680
5233-36-88-07-17, Fax 5233-3-6-88-13-14

www.amsvendors.com

- e-mail:

[email protected]

Summary of Contents for 39-VRM

Page 1: ... AUTOMATED MERCHANDISING SYSTEMS 255 WEST BURR BLVD KEARNEYSVILLE WV 25430 304 725 6921 Fax 304 725 6983 INTERNATIONAL A M S S DE RL DE CV KM 9 CARR AL CASTILLO NO 8200 MPIO DE EL SALTO JAL MEXICO 45680 5233 36 88 07 17 Fax 5233 3 6 88 13 14 www amsvendors com e mail info amsvendors com ...

Page 2: ......

Page 3: ... 3 2 3 4 6 Keypad 3 2 3 4 7 Coin Return Button 3 2 3 5 REFRIGERATION CHILLER SYSTEM 3 2 3 5 1 Refrigeration Cycle Theory of Operation 3 2 3 5 2 Temperature Control 3 2 3 5 3 Refrigeration Controls 3 2 3 6 TRAY RAILS 3 2 3 7 TRAYS 3 2 3 7 1 Vend Motors 3 2 3 7 2 Helixes 3 2 3 7 3 Divider 3 3 3 7 4 Candy Pusher Bar 3 3 3 8 ELECTRICAL PANEL 3 3 3 8 1 Fuse Holder 3 3 3 8 2 Transformer 3 3 3 8 3 RF Fil...

Page 4: ... 9 3 2 Secondary 6 4 6 9 3 3 Create Custom 6 4 6 9 4 Product Sensor 6 4 6 9 5 Speech 6 4 6 10 SALES BLOCKING 6 4 6 11 CLOCK SETTINGS 6 4 6 12 FREE VEND 6 4 6 13 AUXILIARY OUTPUT 6 4 6 14 DATA LOGS 6 4 6 15 ENERGYSENSIT 6 5 6 15 1 Enable 6 5 6 15 2 Clear History 6 5 6 15 3 Set Temp Chg 6 5 6 15 4 Set Patt Time 6 5 6 15 5 Set Hist Fact 6 5 6 15 6 Set Del 6 5 6 15 7 Lighting 6 5 7 TROUBLESHOOTING 7 1...

Page 5: ... Pusher Bar Installation 5 3 Figure 5 4 1 5 Helix Tray 5 3 Figure 8 1 Replacing Control Chip 8 1 Figure 8 2 Refrigeration Unit Housing 8 1 Figure 8 3 Temperature Sensor 8 3 Figure 8 4 Harness Chip Programming 8 5 Figure 9 1 Typical Wiring Diagram Sheets 1 4 9 1 PUBLICATION NOTICE L0086D ECN 1564 08 18 2005 It is our intent to assist our customers with up to date documentation however this manual m...

Page 6: ...L0086 Rev D AMS SENSIT II GLASS FRONT VRM VENDOR iv ...

Page 7: ...very bin door will not affect the Sensit II system The sensors are located above the delivery bin and will not be blocked by the door Product that falls while the door is open will still pass through the beam 2 Shining a light at the detector will not allow vandals to receive free product Any tampering which changes the precise amount of light normally received will be treated as a successful vend...

Page 8: ...ents United States Canada and Mexico 115 VAC 60 Hz International 230 VAC 50 60 Hz Basic Unit 3 amps 115 VAC 345 watts 1 6 amps 220 VAC 345 watts Refrigerated Snack 7 amps 115 VAC 805 watts 3 7 amps 220 VAC 805 watts Visi Combo 10 8 amps 115 VAC 1242 watts 5 6 amps 220 VAC 1242 watts 1 3 6 Refrigeration Specification HP R 134a 8 5 oz 24 kg 1 3 7 Coin Mechanisms and Bill Validators AMS vendors will ...

Page 9: ...AMS SENSIT II GLASS FRONT VRM VENDOR L0086 Rev D 1 3 Figure 1 2 AMS 39 VRM Cabinet Dimensions Inches mm ...

Page 10: ... 18 Pitch 1 25mm Opening 20120 24 24 Pitch 3 4 19mm Opening 3 Inch 76mm 21336 6 Pitch 3 1 2 88mm Opening Bottle Trays Only 4 Inch 102mm 21465 05 5 Pitch 3 1 4 82mm Opening 21465 07 7 Pitch 2 1 2 63mm Opening 21465 09 9 Pitch 2 50mm Opening 21465 10 10 Pitch 1 3 4 44mm Opening 21465 12 12 Pitch 1 1 2 38mm Opening 21165 15 15 Pitch 1 1 4 31mm Opening 1 5 Patent Disclosure This vendor and or certain ...

Page 11: ...he vendor if service must be performed with the power on 3 Always keep electrical connections dry Do not place the vendor in or near standing water 4 Never use a worn or damaged power cord 2 2 2 Improper Grounding Some electrical components have a green or green yellow ground wire attached to a grounding point in the vendor If it becomes necessary to remove a ground wire during service note how th...

Page 12: ... 6 Never attempt to lift or move the vendor by hand Always use equipment with the proper load rating Note that the Specification weight listed is empty weight 2 2 7 Other Improper Conditions Hazardous conditions can be created by improper use or service of the vendor WARNING Do not use electrical appliances inside the vendor unless recommended by AMS 1 Always reinstall any parts removed during ser...

Page 13: ...on will have to be reprogrammed Refer to Section 8 1 for replacing the control chip 3 2 2 Mode Switch Pressing the mode switch refer to Figure 3 1 allows the user to get in to the computer s service mode to change settings access vend data and check error codes for troubleshooting Data is displayed on the front display panel and entered at the front selection panel Pressing the switch again or clo...

Page 14: ... refrigerant is then sucked through an accumulator which traps any liquid refrigerant and allows it to evaporate before entering the compressor The refrigerant is then sucked into the compressor to be compressed completing the cycle 3 5 2 Temperature Control The evaporator fan runs continuously to circulate air within the cabinet A temperature sensor located near the evaporator measures the temper...

Page 15: ...trol board when MDB devices are being connected or disconnected when the board is being serviced or before any wiring harness is connected or disconnected 3 8 2 Transformer The transformer reduces the input voltage to 24 volts AC for the control board 3 8 3 RF Filter The filter removes electrical noise from the power supplied to the 24VAC transformer to prevent interference with operation of the c...

Page 16: ...L0086 Rev D AMS SENSIT II GLASS FRONT VRM VENDOR 3 4 ...

Page 17: ...ny vendor using 120V service ELECTRICAL SERVICE REQUIREMENT FOR CE COMPLIANCE THIS EQUIPMENT IS INTENDED FOR USE ONLY IN PREMISES HAVING A SERVICE CURRENT CAPACITY OF AT LEAST 100A PER PHASE SUPPLIED FROM A DISTRIBUTION NETWORK HAVING A NOMINAL VOLTAGE OF 400 230V THE USER SHOULD DETERMINE IN CONSULTATION WITH THE SUPPLY AUTHORITY IF NECESSARY THAT THE SERVICE CURRENT CAPACITY AT THE INTERFACE POI...

Page 18: ...ing holes over the threaded studs and reinstall the nuts Some devices may require spacers which are available from AMS Part Number 20258 5 Connect the wiring harness to the MDB harness from the control board If two devices are installed connect the second device to the validator 6 If a coin mechanism has been previously installed disconnect it from the control board MDB harness and connect it to t...

Page 19: ...eet of the designated power outlet The power outlet should be accessible when the vendor is in position and the ventilation opening in the back of the vendor must be clear of obstructions 2 Allow at least 4 inches between the wall and the back of the vendor for air circulation 3 Make sure the vendor does not block walkways or exits 4 Do not place the vendor in a location where it can be struck by ...

Page 20: ...ne on a new location it is important to allow the machine to cool to the operating temperature prior to loading products requiring refrigeration Depending upon the machine s initial temperature and ambient conditions it will take about 4 to 5 hours to accomplish this Normal practice is to place a machine on location and come back the next day to load it All products should be pre packaged 1 Plug i...

Page 21: ...y 4 Be sure to push the extended slide rails back into the cabinet before closing the door Otherwise the slides may be damaged 5 2 2 Installation CAUTION An incorrectly installed tray can disengage from the rails and fall when extended It is recommended that installation be performed by at least two people 1 Fully extend the slide rails in the cabinet and hold in position 2 Move the ball carriers ...

Page 22: ... 6 Place the correct label in front of each column according to the motor connections used 7 Reconnect the harness routing it over the rail and through the back of the column 8 Reinstall the tray 9 After changing the tray configuration it will be necessary to reconfigure the motor matrix Section 4 2 5 Configuring Motors 5 5 CHANGING DIVIDERS 1 To remove push rearward on the divider as far as it wi...

Page 23: ... the product upright but not pinch or bind the product 5 15 CANDY PUSHER BAR INSTALLATION The candy pusher bar is an adjustable bar that mounts to any tray divider to keep tall candies from falling sideways refer to Figure 5 3 Four pusher bars are provided with the standard glass front vendor 1 Snap the pusher bar into the retainer 2 Rotate the pusher bar to accommodate the product Figure 5 3 Push...

Page 24: ...L0086 Rev D AMS SENSIT II GLASS FRONT VRM VENDOR 5 4 ...

Page 25: ...r used in place of the changer serial number in field CA101 6 3 FILL DISPENSE The FILL DISPENSE function allows the user to add coins to the changer or dispense coins from the changer 1 SELECT TUBE 1 5 To dispense coins press 1 through 5 for a 5 tube changer to dispense from tubes 1 5 Tubes are numbered starting with the lowest denomination The control will display the value of the coin being disp...

Page 26: ...elections can be any combination of tray and column SAVE Press to save the new settings and return to the GROUP display EXIT Returns to the GROUP display without saving any changes 1 EDIT Press to move to the price setting display Enter a new discounted price for this group the group selections are kept intact SAVE Press to save the new price and return to the GROUP display EXIT Press to return to...

Page 27: ... The factory default is Y for yes If set to Y the control will not allow a vend unless correct change can be returned to the customer If disabled the control will allow the customer to be short changed up to 1 00 6 8 3 Change Bill The factory default is N for no If set to Y the customer can insert a bill and receive a full refund in coins by pressing the coin return button Note that using CHANGE B...

Page 28: ...n the control board other DEX functions cannot be used while the DoubleTalk LT is plugged in A dedicated cable could also be constructed 6 10 SALES BLOCKING The factory default is N for no The user can define up to four time periods each day during which specified selections will be blocked For each time period the user can select which days of the week blocking will be active All or any combinati...

Page 29: ...isplaying HEALTH AND SAFETY ON To use EnergySensit the Health and Safety feature must be off 6 15 2 CLEAR HISTORY EnergySENSIT keeps a recorded history The entire contents of the history can be deleted and a new record will start at that time 6 15 3 TEMP CHG The factory default is 10 F TEMP CHG temperature change allows the user to set the difference increase in temperature from the original tempe...

Page 30: ...L0086 Rev D AMS SENSIT II GLASS FRONT VRM VENDOR 6 6 ...

Page 31: ...ill be displayed Refer to the next section for a description of error codes their causes and solutions 7 2 3 Error Code Causes and Solutions ERROR CODES CAUSES AND SOLUTIONS Top Level Error Code Sub Level Code Causes Solutions XX JAM ALL OK JAMMED XX OK Jammed product in helix broken jammed helix adapter helix caught on tray or divider frozen motor or broken gearbox Remove any jammed products and ...

Page 32: ...any jammed products from the indicated vend columns To reset the error first enter service mode refer to Section 6 0 then select Tray Setup refer to Section 6 7 1 Press 1 then then 3 The control will attempt to run the jammed motors If the motor had been taken out of the motor matrix it will be re established in the matrix 7 4 WATER ACCUMULATION IN THE CABINET Water accumulating in the cabinet is ...

Page 33: ...AC secondary side Insure primary side of transformer is receiving power If there is no 24 VAC on secondary side replace transformer Selection not configured in the motor matrix Reconfigure the motors Motor jammed Clear jammed motor and clear error code Vendor displays Please Make Another Selection Vend not sensed by sensor Clear fault in sensor boards or harness possible control board error Option...

Page 34: ...style Gum and Mint trays Assy 20668 may be set to ON Set Home Switch to OFF Check for air leaks Close door tightly Moist outside air entering cabinet Check all gaskets for leaks Replace failed evaporator fan motor Check evaporator fan switch harness connection Evaporator frozen Check for evaporator fan motor not working Replace evaporator switch Adjust switch for positive contact with door Close d...

Page 35: ...motors program the prices and re enter any other desired settings Refer to Section 6 0 Service Programming Figure 8 1 Replacing Program Chip 8 2 CLEANING THE REFRIGERATION UNIT AMS recommends cleaning the refrigeration unit at least twice a year under normal conditions more often in dusty environments CAUTION Always wear eye protection and gloves when cleaning vendor 1 Unplug the vendor 2 Remove t...

Page 36: ... 3 Apply grease or similar lubricant to the door lock bolt threads and the door hinges as necessary 4 Wipe off excess grease No other lubrication is required 8 7 REPLACING FLOURESCENT BULBS 1 2 Unplug the vendor from the wall 3 Open the door 4 Turn bulb one quarter turn and at both ends at the same time slide out through the slots in bulb sockets 5 Remove one of the two black end caps from the cle...

Page 37: ...does not start automatically choose START then RUN then type D setup exe where D is the name of your CD ROM drive 5 Follow the on screen instructions of the installation guide 6 After installation the AMS software may be left on the PC Store the CD as a backup 8 10 3 Startup After loading of software into the PC start up in the following order 1 Connect the cable connector to the PC serial port le...

Page 38: ...election The lighting power saving feature is not affected USER MESSAGE may be up to 50 characters including lower case and additional punctuation marks not available through the keypad BLOCKING This screen displays four periods during the day when sales will be disabled Note that Sales Blocking and Delay Sales are used for different purposes For each period select the start time end time and day ...

Page 39: ...ems BOOT LOAD 1 22 is displayed when the vendor is powered up while connected to the PC running this software Disconnect power to the vendor unplug the cable and restart the vendor UNEXPECTED APPLICATION RUNTIME ERROR DESCRIPTION PORT ALREADY OPEN occurs when this software is started while connected to the vendor the cable is connected to the wrong serial port or the PC is looking in the wrong pla...

Page 40: ...L0086 Rev D AMS SENSIT II GLASS FRONT VRM VENDOR 8 6 ...

Page 41: ...AMS SENSIT II GLASS FRONT VRM VENDOR L0086 Rev D 9 1 9 0 WIRING DIAGRAM Figure 9 1 Typical Wiring Diagram Sheet 1 of 4 ...

Page 42: ...L0086 Rev D AMS SENSIT II GLASS FRONT VRM VENDOR 9 2 Figure 9 1 Typical Wiring Diagram Sheet 2 of 4 ...

Page 43: ...AMS SENSIT II GLASS FRONT VRM VENDOR L0086 Rev D 9 3 Figure 9 1 Typical Wiring Diagram Sheet 3 of 4 ...

Page 44: ...L0086 Rev D AMS SENSIT II GLASS FRONT VRM VENDOR 9 4 Figure 9 1 Typical Wiring Diagram Sheet 4 of 4 ...

Page 45: ...since initialization CA404 Value of cash manually dispensed since initialization CA601 Number of DEX reads performed since initialization CA602 Number of door openings since initialization CA701 Value of cash discounts since last reset CA702 Value of cash discounts since init CA703 Number of cash discounts since last reset CA704 Number of cash discounts since init CA801 Value of cash overpay since...

Page 46: ... since last reset PA205 Number of discounts since init PA206 Value of discounts since init PA207 Number of discounts since last reset PA208 Value of discounts since last reset PA401 Number of free vends since initialization TA201 Value of vend token sales since initialization TA202 Number of token vends since initialization TA203 Value of vend token sales since last reset TA204 Number of vend toke...

Page 47: ...l Small Helix Part No 20536 Kit Cup Rail 4 Helix Part No 20723 Kit Cup Rail 3 Helix The cup rail is a flat plastic bar that can be placed inside the helix to provide a flat surface for rigid flat bottomed packages that otherwise do not stay upright when placed in a helix Examples would be drink boxes or bottles or individual serving cups of soup pudding etc Part No 20664 Kit Banking Spacer Part No...

Page 48: ...L0086 Rev D AMS SENSIT II GLASS FRONT VRM VENDOR 11 2 ...

Page 49: ...e returned properly packaged freight prepaid to AMS or to the authorized dealer or distributor from whom the equipment was purchased for verification of the defect Prior to returning any parts for replacement the customer is to contact the AMS Service Department at 304 725 6921 for return authorization AMS reserves the right to refuse any collect shipment This warranty applies only if the equipmen...

Page 50: ...L0086 Rev D AMS SENSIT II GLASS FRONT VRM VENDOR 12 2 ...

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