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This unit is compatible with Caller ID. You must subscribe to the appropriate 
service offered by your service provider/telephone company.

Please read these operating instructions before using the unit and save 
them for future reference.

Charge the batteries for about 7 hours before initial use.

Operating Instructions

Model No.

 

KX-TG8321AL
KX-TG8322AL
KX-TG8323AL

Digital Cordless Answering System

Model shown is KX-TG8321.

TG8321AL(e-e).book  Page 1  Wednesday, November 26, 2008  8:41 AM

Summary of Contents for KX-TG8321AL

Page 1: ... provider telephone company Please read these operating instructions before using the unit and save them for future reference Charge the batteries for about 7 hours before initial use Operating Instructions Model No KX TG8321AL KX TG8322AL KX TG8323AL Digital Cordless Answering System Model shown is KX TG8321 ...

Page 2: ...0 Phonebook Handset phonebook 21 Copying phonebook entries 23 Programming Programmable settings 24 Special instructions for programmable settings 27 Registering a unit 30 Caller ID Service Using Caller ID service 33 Caller list 34 Answering System Answering system 36 Turning the answering system on off 36 Greeting message 37 Listening to messages using the base unit 37 Listening to messages using ...

Page 3: ... following model numbers will be omitted in these instructions KX TG8321AL KX TG8322AL KX TG8323AL Notable differences between the models KX TG8321 series L Model shown is KX TG8323 Model No Base unit Handset Part No Part No Quantity KX TG8321 KX TG8321 KX TGA830 1 KX TG8322 KX TG8321 KX TGA830 2 KX TG8323 KX TG8321 KX TGA830 3 ...

Page 4: ...ide Ni MH type of battery This model requires 2 AAA R03 batteries for every handset For best performance we recommend using Panasonic rechargeable batteries Model No HHR 4MPT 2B L Replacement batteries may have a different capacity from that of the supplied batteries No Accessory item Part number Quantity KX TG8321 KX TG8322 KX TG8323 1 AC adaptor for base unit PQLV207AL 1 1 1 2 Telephone line cor...

Page 5: ...Introduction 5 Expanding your phone system You can expand your phone system by registering optional handsets max 6 to a single base unit Handset optional KX TGA830AZ ...

Page 6: ... moisture L Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms Radio waves emitted from this product may cause such devices to malfunction resulting in an accident L It is advised not to use the equipment at a refuelling point Users are reminded to observe restrictions on the use of radio equipment in fuel depots chemical plants or where ...

Page 7: ...o not allow conductive materials such as rings bracelets or keys to touch the batteries otherwise a short circuit may cause the batteries and or the conductive material to overheat and cause burns L Charge the batteries provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual L Only use a compatible base unit or charger...

Page 8: ...Vs radios personal computers wireless devices or other phones avoid facing radio frequency transmitters such as external antennas of mobile phone cell stations avoid putting the base unit on a bay window or near a window L Coverage and voice quality depends on the local environmental conditions L If the reception for a base unit location is not satisfactory move the base unit to another location f...

Page 9: ...tion To protect your privacy confidentiality we recommend that you erase the information such as phonebook or caller list entries from the memory before you dispose of transfer or return the product Information on Disposal in other Countries outside the European Union These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or deal...

Page 10: ...or H s Answer on Answer on indicator Handset A Charge indicator Ringer indicator B Speaker C Soft keys D Headset socket E C Talk F s Speakerphone G Dial keypad H R E R Recall Flash E Alarm shortcut key I Receiver J Display K ih Off Power L Joystick M C T Clear Mute N INT Intercom O Microphone P Charge contacts A B C D E G H F I J L M K N O P C H G D E F A B ...

Page 11: ...n flashing Handset is searching for base unit page 51 Volume up Volume down x Handset is accessing base unit intercom paging changing base unit settings etc k Handset is on an outside call y Missed call 1 page 33 u L When displayed next to the battery icon Answering system is on page 36 L When displayed with a number New messages have been recorded page 38 n Answering system is full d Answering sy...

Page 12: ... Caller ID subscribers only 2 Voice mail subscribers only Icon Feature j Caller List J Ringer Setup I Answer System N Handset Setup Base Unit Setup Incoming No Bar Item Meaning Icon Action U Returns to the previous screen K Displays the menu M Accepts the current selection j Displays a previously dialled phone number n Opens the phonebook Stores phone numbers in the bar call list page 30 k Display...

Page 13: ...ed L Use only the supplied Panasonic AC adaptor PQLV209AL Note L The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use L The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected L The unit is not...

Page 14: ...res do not function properly Batteryinstallationand replacement Important L Use the supplied rechargeable batteries Part No HHR 55AAAB L When installing the batteries Wipe the battery ends S T with a dry cloth Avoid touching the battery ends S T or the unit contacts Confirm correct polarities S T L When replacing the batteries USE ONLY rechargeable Ni MH batteries AAA R03 size Do NOT use Alkaline ...

Page 15: ...the batteries for at least 15 minutes L Clean the charge contacts of the handset base unit and charger with a soft dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Panasonic Ni MH battery performance supplied batteries Note L It is normal for batteries not to reach full capacity at the initial charge Maximum battery performance is reached...

Page 16: ...ower on off Power on Press ih for about 1 second Power off Press ih for about 2 seconds Setting up the unit before use Display language 1 K centre of joystick i N i M 2 V Display Setup i M 3 V Select Language i M 4 V Select your desired language i M i ih Note L If you select a language you cannot read ih i K i N i M i Push the joystick down 2 times i M i Push the joystick down 4 times i M i V Sele...

Page 17: ...e the joystick to move the cursor to the digit then make the correction L The date and time may be incorrect after a power failure In this case set the date and time again Belt clip You can hang the handset on your belt or pocket using the supplied belt clip To attach the belt clip To remove the belt clip Headset optional Connecting a headset to the handset allows for hands free conversations Note...

Page 18: ...the unit automatically redials multiple times While the handset is waiting to redial the ringer indicator flashes To cancel press ih Editing erasing storing 1 j right soft key 2 V Select the desired phone number i K 3 Proceed with the desired operation Editing a number before calling V Edit and Call i M i Use the joystick to move the cursor i Edit the number i C Erasing a number V Select Erase or ...

Page 19: ...set is ringing for an incoming call Note L You can also program the handset ringer volume beforehand page 24 Useful features during a call Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Press C T during conversation 2 To return to the conversation press C T again Recall flash R E allows you to use the special features of your host PBX such as transf...

Page 20: ...hat is being recorded page 20 Call privacy Call privacy allows you to prevent other users from joining your conversations with outside callers To allow other users to join your conversations leave this feature off The default setting is Off 1 Press K during an outside call 2 V Privacy i M 3 V Select the desired setting i M L When this feature is turned on x is displayed Note L This feature will tu...

Page 21: ...tegory features are available for Caller ID subscribers page 33 Changing category names 1 n left soft key i K 2 V Category i M 3 V Select the desired category i M 4 V Category Name i M 5 Edit the name 10 characters max page 46 i M i ih Finding and calling a phonebook entry Scrolling through all entries 1 n left soft key 2 V Select the desired entry L You can scroll through the phonebook entry by p...

Page 22: ...i M 4 V Yes i M i ih One touch dial Assigning an entry in the phonebook to a one touch dial key Dial keys 1 to 9 can each be used as a one touch dial key allowing you to dial a number from the phonebook by simply pressing a dial key 1 Find the desired entry page 21 i K 2 V One Touch Dial i M 3 V Select the desired dial key number i M L Where a dial key is already being used for one touch dialling ...

Page 23: ...auses after the number and PIN as necessary page 18 Copying phonebook entries You can copy phonebook entries to the phonebook of another compatible Panasonic handset Note L Category settings for phonebook entries are not copied Copying an entry 1 Find the desired entry page 21 i K 2 V Copy i M 3 Enter the handset number you wish to send the phonebook entry to L When an entry has been copied Comple...

Page 24: ... Push the joystick down or up to select the desired setting i M L This step may vary depending on the feature being programmed L To exit the operation press ih Note L For other top menus please refer to each chapter L In the following table indicates the default settings L The current item or setting is highlighted on the display Top menu Sub menu 1 Sub menu 2 Page Handset Setup N Time Settings Se...

Page 25: ...of 2007 Copyrights Vision Inc 4 Off Displays the current date and time only Handset Number Displays the handset number such as 1 Base Number Displays the base unit number such as 1 Top menu Sub menu 1 Sub menu 2 Page Handset Setup N Display Setup Wallpaper Wallpaper1 Display Colour Colour1 Standby Display 4 Off LCD Dimming 5 On Select Language English 16 Contrast Contrast 3 Registration Register H...

Page 26: ...g confirmation tones and error tones 7 If you subscribe to a Caller ID service and want to view the caller s information after lifting up the handset to answer a call turn off this feature 8 The recall flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary You can access your service provider telephone company call waiting service by having the recall flas...

Page 27: ...arm press any dial key or place the handset on the base unit or charger L When the handset is in use the alarm will not sound until the handset is in standby mode L If you select Once the setting changes to Off after the alarm sounds L Even when the ringer volume for outside calls is set to off page 24 the alarm sound is heard at a low level Time adjustment Caller ID subscribers only This feature ...

Page 28: ... i M 4 V Start End i M 5 Enter the desired hour and minute you wish to start this feature 6 Enter the desired hour and minute you wish to end this feature 7 M i ih Note L To correct a digit use the joystick to move the cursor to the digit then make the correction Turning night mode on off 1 K centre of joystick i N i M 2 V Ringer Setup i M 3 V Night Mode i M 4 V On Off i M 5 V Select the desired s...

Page 29: ...d Storing area codes here prevents the restricted handsets from dialling any phone number in that area code 1 K centre of joystick i i M 2 V Call Restrict i M 3 Enter the base unit PIN default 0000 L If you forget your PIN contact your nearest Panasonic service centre 4 Set which handsets to be restricted by pressing the desired handset number L All the registered handset numbers are displayed L F...

Page 30: ...tem to be barred i K 3 V Add Bar List i M 4 ih Storing unwanted callers by entering phone numbers 1 K centre of joystick i i M i 2 Enter the phone number 24 digits max i M L To erase a digit press C T 3 ih Viewing editing erasing bar call numbers 1 K centre of joystick i i M 2 V Select the desired item i K L To exit press ih 3 Proceed with the desired operation Editing a number V Edit i M i Use th...

Page 31: ...s until the registration tone sounds L If all registered handsets start ringing press the same button to stop Then repeat this step L The next step should be completed within 90 seconds 5 Handset Wait until Enter Base PIN is displayed i Enter the base unit PIN default 0000 i M L If you forget your PIN contact your nearest Panasonic service centre L When the handset has been registered successfully...

Page 32: ...with the system 1 K centre of joystick i N i M 2 V Registration i M 3 3 3 5 4 V Cancel Base i M 5 Select the base unit s you want to cancel by pressing the desired base unit number i M L The selected base unit number s flashes L To cancel a selected base unit number press the number again The number stops flashing 6 V Yes i M i ih Note L To register a handset to another base unit or to the same ba...

Page 33: ...L If the phone number is stored in the phonebook with its name the caller s name will also be displayed L Please contact your service provider telephone company for details and availability in your area For Caller ID type II users When you receive a 2nd call during a conversation you will hear a signal tone following the call waiting tone and the conversation will be interrupted or muted for a sho...

Page 34: ...lour i M 5 V Select the desired colour i M i ih Caller list Important L Only 1 person can access the caller list at a time Viewing the caller list and calling back 1 K centre of joystick i j i M 2 Push the joystick down to search from the most recent call or push the joystick up to search from the oldest call 3 To call back press C To exit press ih Note L If the item has already been viewed or ans...

Page 35: ...M 2 V Select the desired entry i K 3 V Select Erase or Erase All i M 4 V Yes i M i ih Storing caller information to the phonebook 1 K centre of joystick i j i M 2 V Select the desired entry i K 3 V Add Phonebook i M 4 To store the name continue from step 3 Adding entries page 21 ...

Page 36: ...ashes rapidly when the answering system is turned on L When the message memory becomes full If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering ...

Page 37: ...g time page 41 is set to Greeting Only caller messages are not recorded and the unit plays a different pre recorded greeting message asking callers to call again Playing back the greeting message 1 K centre of joystick i I i M 2 V Play Greeting i M 3 ih Erasing your greeting message If you erase your own greeting message the unit plays a pre recorded greeting message for callers 1 K centre of joys...

Page 38: ... answering system by pressing dial keys or soft keys on the handset K centre of joystick i I i M Key Operation or V Adjust the speaker volume 7 Repeat message during playback 1 8 Skip message during playback Stop playback 4 Erase currently playing message Key Operation Push the joystick up or down Adjust the receiver speaker volume 1 or push the joystick left Repeat message during playback 1 2 or ...

Page 39: ...s code prevents unauthorised parties from listening to your messages remotely Important L In order to operate the answering system remotely you must first set a remote access code 1 K centre of joystick i I i M 2 V Settings i M 3 V Remote Code i M 4 To turn on remote operation enter the desired 3 digit remote access code L To turn off remote operation press 5 M i ih Using the answering system remo...

Page 40: ...ettings Number of rings before the unit answers a call You can change the number of times the phone rings Number of Rings before the unit answers a call You can select 2 to 7 rings or Auto The default setting is 4 Rings Auto The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call yo...

Page 41: ...il left L To use the unit s answering machine rather than the voice mail service provided by your service provider telephone company please contact your service provider telephone company to have it removed or deactivated permanently or temporarily Alternatively you can leave this service connected and change the Number of Rings to a shorter duration on your unit so your unit s answering machine c...

Page 42: ...all screening You can set the call screening feature On or Off For details see page 36 The default setting is On 1 K centre of joystick i I i M 2 V Settings i M 3 V Call Screening i M 4 V Select the desired setting i M i ih ...

Page 43: ...ovider telephone company not your telephone When you have new messages 9 is displayed on the handset depending on your service provider telephone company Please contact your service provider telephone company for details of this service Important L If 9 still remains on the display even after you have listened to new messages turn it off by pressing and holding C T for 2 seconds L To use the voice...

Page 44: ...ntercom calls Transferring calls conference calls Outside calls can be transferred between 2 handsets in the same radio cell 2 handsets in the same radio cell can have a conference call with an outside party To make a conference call the following 2 methods are available Another person presses C while one person is talking with an outside party Call share page 20 One person pages another person du...

Page 45: ...nswer the call within 1 minute the call rings at your handset again Answering a transferred call Press C to answer the page Note L After the paging party disconnects you can talk to the outside caller Handset locator You can locate a misplaced handset by paging it 1 Base unit Press x L All registered handsets beep for 1 minute 2 To stop paging Base unit Press x Handset Press ih Note L Even when th...

Page 46: ...e the character or number highlighted by the cursor Press and hold C T to erase all characters or numbers Press to switch between uppercase and lowercase To enter another character located on the same dial key push the joystick right to move the cursor to the next space then press the appropriate dial key Character entry modes Several character entry modes can be used when entering text The charac...

Page 47: ...ormation 47 Extended 1 character table N L The following are used for both uppercase and lowercase Extended 2 character table O L The following are used for both uppercase and lowercase Cyrillic character table P ...

Page 48: ...ge memory is full Erase unnecessary messages page 38 L The bar call list memory is full Erase unnecessary entries page 30 L The maximum number of base units 4 is already registered to the handset Cancel unused base unit registrations from the handset page 32 No link to base Reconnect AC adaptor L The handset has lost communication with the base unit Move closer to the base unit and try again L Unp...

Page 49: ...k when on a call L The handset is in screen saver mode page 16 Activate the handset display again by pushing the joystick left or right when on a call pressing ih at all other times L LCD Dimming is set to Off while on charge Change the setting page 25 L The handset is not turned on Turn the power on page 16 I cannot hear a dial tone L The base unit s AC adaptor or telephone line cord is not conne...

Page 50: ...er I cannot register a handset to a base unit L The maximum number of base units 4 is already registered to the handset Cancel unused base unit registrations from the handset page 32 L The maximum number of handsets 6 is already registered to the base unit Cancel unused handset registrations from the base unit page 32 L You entered the wrong PIN If you forget your PIN contact your nearest Panasoni...

Page 51: ...e closer to the base unit L If you use a DSL ADSL service we recommend connecting a filter contact your DSL ADSL service provider to the telephone line between the base unit and the telephone line socket Contact your DSL ADSL provider for details The handset does not ring L The ringer volume is turned off Adjust ringer volume page 24 L Night mode is turned on Turn it off page 28 The base unit does...

Page 52: ...low to display L Depending on your service provider telephone company the unit may display the caller s information at 2nd ring or later L Move closer to the base unit Time on the unit has shifted L Incorrect time information from incoming Caller ID changes the time Set the time adjustment to off page 27 Problem Cause solution The unit does not record new messages L The answering system is turned ...

Page 53: ...firmly L The answering system is turned off Turn it on page 40 L You are using a rotary pulse telephone Try again using a touch tone phone While recording a greeting message or listening to messages the unit rings and recording stops L A call is being received Answer the call and try again later Problem Cause solution Liquid or other form of moisture has entered the handset base unit L Disconnect ...

Page 54: ...ises To disconnect your existing telephone you must first remove its plug from the line socket You can then insert the plug of your Permitted Attachment into the socket and use your equipment If the plug of your existing telephone cannot be readily removed you will have to remove the screw securing it To do this proceed as follows 1 Loosen screw A sufficiently to remove the socket cover See Fig 1 ...

Page 55: ...call for service L Disconnect the Permitted Attachment and try using the service with the normal telephone L If the telephone service then operates satisfactorily the fault is in your Permitted Attachment Leave the Permitted Attachment disconnected and report the fault to its supplier or agent to arrange for repair L If when using the telephone the service is still faulty report the fault to Servi...

Page 56: ...Power source 220 240 V AC 50 60 Hz Power consumption Base unit Standby Approx 1 4 W Maximum Approx 4 1 W Charger 1 Standby Approx 0 6 W Maximum Approx 3 5 W Operating conditions 5 C 40 C 20 80 relative air humidity dry Dimensions Base unit Approx 48 mm 99 mm 155 mm Handset Approx 149 mm 48 mm 34 mm Charger 1 Approx 51 mm 75 mm 88 mm Mass weight Base unit Approx 170 g Handset Approx 120 g Charger 1...

Page 57: ...al 23 Character entry 46 Conference calls 44 D Date and time 17 Display Colour 25 Contrast 25 Language 16 LCD dimming 25 Standby mode 25 Wallpaper 25 E Error messages 48 H Handset Deregistration 32 Locator 45 Registration 31 Headset optional 17 I Incoming call barring 30 Intercom 44 K Key lock 20 Keytones 25 M Making calls 18 Memo alarm 27 Missed calls 33 Mute 19 N Night mode 28 O One touch dial 2...

Page 58: ...Notes 58 ...

Page 59: ...Notes 59 ...

Page 60: ...oduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd Panasonic Communications Co Ltd 2008 Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Customer Support Centre Tel No 132600 or website www panasonic com au Attach your purchase receipt here N52 Sales Department Austlink Corporate Park 1 Garigal Road Be...

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