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12-Sheet Cross-Cut Junk Mail, 

CD, and Credit Card Shredder 

with Pullout Basket

B07VPQHZHC

Min

45

WARNING: DO NOT ATTEMPT TO REPAIR BY OPENING THE SHREDDER HEAD. THIS WILL COMPLETELY VOID THE PRODUCT WARRANTY.

!

TROUBLESHOOTING GUIDE

1) 

Make sure power cord is plugged 

into a functioning 120V standard 
household power outlet.
Or, try using a different working 
outlet.

2) 

• Check if the green Power On 

icon is lit.

• Check the bin is not open.

1)

 If Overheat icon is lit in red, turn 

shredder off and let it cool down for 
45 minutes. Turn shredder on, check 
icon light again, and restart shred-
ding only when icon light is not lit.

2) 

The Red LED light indicates when 

too much paper is inserted. Use the 

“Reverse” mode to back up and 
reduce number of sheets.

3) 

If Door Open icon is lit in red, 

re-close door until you feel firm click 
and Door Open icon is not lit. 

4) 

If the LED Power On green light is 

not on:
Make sure power cord is plugged 
into a working outlet.

No-power to the shredder

1)

 Unplug the machine from the wall 

socket.

2)

 

• 

Find the activation sensor in the 
center of the feed slot.

• 

Use a cotton swab to gently wipe 

away any dust or debris that has 
collected on the sensor.

Warning: 

DO NOT USE CANNED AIR.

!

Cotton swab

 

 

Unplug power

 

 

Clean sensor

Feed in the center

Shredder does not feed or shred paper

 

 Overheat

 

 Overload

 

 Door open

 

 

Power light not on

 Cool down

Reduce sheets

Close door

    Shredder runs continuously

EN

 Reverse to remove paper

 Turn off shredder

 Turn on power

Use thick paper to push 

jam through 

Apply shredder oil and 

           wait for 30 min

 Reduce sheets to

resume shredding 

Shredder is Jammed or runs in “reverse” mode only

 Pull up

 

Shredder does not feed or shred credit card or small piece 

of paper

• Position credit card or small piece of 

paper over the credit card section of 
the Feeder (center position).

• Try again.

Warning: DO NOT USE ANY 

SPRAY CANS OR AEROSOLS.

!

1) 

• Set the control switch to reverse. 
• Pull the paper to remove jammed 

paper (as much as possible). 

2) 

• Turn off shredder.
• Apply shredder oil to the feed slot.
• Let oil soak in to paper and 

machine for 30 minutes.

Note: 1. Repeat 1 & 2 steps if 

needed

2. Shredder oil not 

included.

3) 

• Set the power switch to turn on 

shredder.

• Use thick paper stock or a 

greeting card to push the jam 
through.

4) 

• Reduce the number of sheets 

being fed (count pages to be sure 

not to exceed the maximum sheet 
count).

• Refeed the paper.

Min

30

 

Check power outlet

 

Check power light

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