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AGP-1XXXXX 

Clock Repair Bulletin – Greasing & Ribbon Replacement 

Introduction 

The following information is intended as an aid to assist in the resolution of 

E3 Prt

 & 

E4 Prt

 [print] errors 

and other associated error(s) with time clock printing/stamping problems for popular Amano models such 
as the PIX-10, PIX-21, PIX-28, PIX-55, PIX-200, TCX-11, TCX-21, TCX-45, etc. If your model is not 
listed here, the printing mechanism is probably similar and the same principals should apply. 

 

Notice 

These instructions are intended as a supplement and NOT as a replacement to the original clock 
manual. Please consult the original clock documentation for complete description of cover removal, 
operational, and or programming procedures. Clock manuals in PDF can be found on 

www.amano.com

Also, replacement keys, ribbons, and/or time cards can be ordered directly from 

www.amano.com

.  

 

Repair Instructions 

Step 1. 

Unplug the time clock from the power outlet, insert the 
key in the top, turn clockwise. 

Warning!:

 

This procedure must be performed with the 
power cord disconnected from the power 
source. 

Note:

  You will most likely need an Amano key to open the 

cover to grease the ribbon carriage and/or replace the 
ribbon. Some models may require the key to be turned 
counter-clockwise. Your clock may not look exactly like 
the picture. 

 

Step 2. 

Locate the gear-tooth mechanism  
and grease the flat bar (see figure).  

Note:

 

Use ONLY white lithium grease or 
silicone grease to protect the internal 
clock components. DO NOT USE 
lubrication agents such as WD-40 

Step 3. 

After greasing, replace the cover, 
lock with key, and plug the clock AC 
Adapter back into the power. 

Step 4. 

If a printer error occurred due to 
friction, etc, the printer error (

Prt

may have to be cleared. 

Step 5. 

The repair is now complete and the 
printer carriage should slide with 
reduced friction. 

 

 

Time Clock Repair Bulletin – Cover Removal & Greasing 

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