adyen Verifone VX690 User Manual Download | Manualshive

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Page | © 2016 Adyen BV | Confidential

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VX690 User Manual

Date: 28/11/16

Version

1.0.0

Copyright © Adyen B.V. 2016

Simon Carmiggeltstraat 6 - 50
1011 DJ Amsterdam
The Netherlands

www.adyen.com

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Summary of Contents for Verifone VX690

Page 1: ...VX690 User Manual Date 28 11 16 Version 1 0 0 Copyright Adyen B V 2016 Simon Carmiggeltstraat 6 50 1011 DJ Amsterdam The Netherlands www adyen com ...

Page 2: ...5 3 1 Standalone EMV 5 3 2 Non Standalone integrated EMV transaction 5 4 Special payment functions menu 5 4 1 Normal payment 5 4 2 Manual entry payment 5 4 3 Refund 6 5 Maintenance VX690 6 5 1 Inspecting device security VX690 6 5 2 Replacing Paper Rolls VX690 6 6 Admin menu VX690 7 6 1 Admin menu functions VX690 7 6 2 Network config VX690 8 7 Technical specifications VX690 10 8 Troubleshooting and...

Page 3: ... Cord Plug EU Privacy shield 2x ADYEN Receipt roll Installing the paper roll on the VX690 Pull the latch located on the top of the terminal to unlock the paper Lift the printer cover up and back Remove any partial roll of paper in the printer tray Loosen the glued leading edge of the new roll of paper or remove the protective strip if applicable Unwind the paper roll past any glue residue Drop the...

Page 4: ...harge the device and to power it on To fully charge the terminal place it on the cradle for at least 6 hours until the led indicator remains lit Press to open the menu 9 Admin Choose Network config Choose Setup wifi Choose to find your broadcasted wireless network Scan If your network uses a Hidden SSID you must choose and enter in your SSID Manual followed by your network password Choose the desi...

Page 5: ...t the top bar this means that the terminal holds data which it failed to synchronize to the Adyen platform due to lack of an outgoing internet connection Non Standalone integrated EMV transaction Integrated EMV transactions follow exactly the same flow except the transaction begins with your POS solution Special payment functions menu The special payment functions menu allows access to custom or a...

Page 6: ...g them access to modify or troubleshoot devices Do not install replace or return devices without verification Be aware of suspicious behaviour around devices for example attempts by unknown persons to unplug or open devices Report suspicious behaviour and indications of device tampering or substitution to appropriate personnel for example to a manager or security officer Adyen recommends enforcing...

Page 7: ...nu press 9 Enter the Admin PIN code contact the Adyen POS Support Team The admin menu is displayed Admin menu functions VX690 Menu option Description Power off terminal Powers off the terminal Print totals Only available on standalone terminals Generates a receipt showing the total processed amount per currency per card type Reset totals Only available on standalone terminals Resets the counter to...

Page 8: ...rminal is running Merchant account the terminal is registered to Additional details Versions info Information includes firmware and software version OS version kernel version card slot version etc Print config Prints the terminal configuration overview This option applies only when a printer is connected to the terminal and to standalone terminals with integrated printer Network config VX690 Menu ...

Page 9: ...ogle them whether or not your DNS resolves Ping www bbc com Pings the BBC web site home page Use this option to test terminal connectivity to the Internet Pinging and can be especially handy because you can use BBC Google them whether or not your DNS resolves Ping www google com Pings Google Use this option to test terminal connectivity to the Internet Pinging and can be especially handy because y...

Page 10: ...touch screen Connectivity HSPA 3G radio 5GHz Wi Fi 2 4 GHz Wi Fi Bluetooth 4 0 Printer 30 lps 40mm paper roll Card Readers Triple track MSR landed smart card Contactless ISO14443 A B MiFare ISO18092 capable EMVCo L1 certificationSupports major NFC contactless schemes Peripheral Ports Single USB connector 1 host client integrated charging Troubleshooting and support VX690 In case of a malfunction C...

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