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NetVanta Unified Communications

Aastra 480i CT

User Guide

619500100-1A
October 2009

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Summary of Contents for Aastra 480i CT

Page 1: ...NetVanta Unified Communications Aastra 480i CT User Guide 619500100 1A October 2009...

Page 2: ...Enterprise Business Servers 2 Copyright 2009 ADTRAN Inc 619500100 1A...

Page 3: ...sue of this publication Software Licensing Agreement Each ADTRAN product contains a single license for ADTRAN supplied software Pursuant to the Licensing Agreement you may a use the software on the pu...

Page 4: ...ADTRAN Inc 619500100 1A Conventions Notes provide additional useful information Cautions signify information that could prevent service interruption or damage to equipment Warnings provide information...

Page 5: ...d Unmuting Calls 14 Conferencing 14 Transferring Calls 15 Ending Calls 16 Redialing 16 Forwarding Calls 16 Changing the Volume 18 Setting Do Not Disturb 18 Selecting a Ring Tone 18 Listing Calls 19 Sp...

Page 6: ...Aastra Model 480i CT Features Overview 6 Copyright 2009 ADTRAN Inc 619500100 1A...

Page 7: ...ew This document is not intended to replace the Aastra Model 480i CT Phone User Guide For more detailed information about the product particularly its operation in the absence of UC server please refe...

Page 8: ...your computer Inline power support which eliminates power adapters Table 2 Handset feature keys Key Function Description Default for Line 1 Line 1 key Selects line one Handset Key 1 Line 2 Line 2 key...

Page 9: ...rd keys on your phone such as Hold Redial Xfer Icom and Conf that are configured for these call handling features These keys are static and cannot be reprogrammed or changed There are hard keys on the...

Page 10: ...depending on the phone s state displaying relevant softkeys only Customized softkeys The 480i CT Stations Base can have its softkeys configured for any of the following Line call appearances Speeddia...

Page 11: ...r supports the following main telephone features outlined in this chapter Placing Calls Answering Calls Holding and Resuming Calls Muting and Unmuting Calls Conferencing Transferring Calls Ending Call...

Page 12: ...f hook by doing one of the following Lift the handset the phone automatically selects the next open line and then enter the number Press the speaker phone or headset button and then enter the number P...

Page 13: ...l the screen changes to the Connected State menu If you cannot answer the call depending on the setting at the system the call is redirected for example to your voice mailbox if your extension is conf...

Page 14: ...appearance button when this call is being held or press the Pickup softkey 2 5 Muting and Unmuting Calls Press the microphone button to mute handset headset or handsfree The speaker light flashes slow...

Page 15: ...transfer or go back to the original call To blindly transfer a call to another extension 1 Make sure that you are connected to the call that you want to transfer 2 Press the Xfer button 3 Enter the ex...

Page 16: ...h then forwards the call to the assigned destination Call forwarding is disabled by default You system administrator can enable call forwarding on a phone wide basis or on multi line phones on a per l...

Page 17: ...3 In the Number field enter the call forward number for which you want your calls to be call forwarded 4 In the Number of Rings field enter the number of rings you want to set before the call is forwa...

Page 18: ...own arrow to scroll down the list or press the Change softkey to go to the next selection 5 Press the Done softkey to save changes and exit 6 If you do not want to save the changes press the Cancel so...

Page 19: ...l through the line items in the Callers List 4 If you want to dial the entry displayed in the Callers List pick up the handset press the handsfree key or press a line key To delete a Callers List line...

Page 20: ...xceed the length of the screen either with or without the voicemail icon and the message count are truncated with an ellipse character at the end of the number The end of the voicemail list displays t...

Page 21: ...hat are available with the NetVanta Unified Communications Server The UC server call feature access codes are summarized in the following section Using the UC Server Call Feature Access Codes UC serve...

Page 22: ...call queue Use this feature to transfer a caller to a preconfigured departmental call queue If no agents logged into the queue are available to take the call the caller is put on hold until an agent i...

Page 23: ...ension 27 extension To pickup a call that is currently connected to extension 300 dial 27300 Using the UC Server Conference Bridge Conference Server Note The bridge number must be 4 digits long 7050 b...

Page 24: ...d at a number chosen by UC server instead of you choosing the number to park the call This is useful if you are uncertain whether another call has already been parked at a particular number 99 To park...

Page 25: ...hold position is used by the person who answers the parked call For example if you enter 1234 then the call is parked at 1234 and can be picked up at 1234 4 Press DIAL The call is removed from the hol...

Page 26: ...ant to answer dial 78 Extension Make sure that you dial on your own phone 78 plus the extension of the phone that is ringing 2 If the phone has stopped ringing by the time you dial the 78 code the sys...

Page 27: ...now reopened to additional participants Press 9 to end the conference Press 0 to report the number of participants Response Including yourself there are x participants Press to return to the conferen...

Page 28: ...n manually set your status to unavailable to prevent accepting further incoming queued calls without logging out of the queue Temporarily setting your status to unavailable does not change your longes...

Page 29: ...r 2 Ensure that you enter the correct queue number The system will indicate your current status as Logged in The agent is not available service code Not Logged in 3 Hang up 3 6 Paging You can send a l...

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