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Hungry Hungry Hippos 

HIP-54-4001

 

 

Operation & Service Manual 

Version 2.0 

* Read this manual before use

 

 

Summary of Contents for HIP-54-4001

Page 1: ...Hungry Hungry Hippos HIP 54 4001 Operation Service Manual Version 2 0 Read this manual before use ...

Page 2: ...upport on how to update and or install your Hungry Hungry Hippos product we invite you to contact your local distributor or reach us at techsupport aagames com or by calling our support line 1 450 824 1671 Adrénaline Amusements Team Adrénaline Amusements 2273 Antonio Héroux street Terrebonne QC Canada J6X 4R3 ...

Page 3: ...s 8 How to Play 8 Chapter 03 Unit Features 9 Hardware Features 9 Cabinet Facts 9 Chapter 04 Unit Installation 10 How to install your Hungry Hungry Hippos Unit 10 Chapter 05 Operator Menu 15 Operator Menu 15 Payout configuration 22 Chapter 06 Service Repair 24 Computer Connections 24 Troubleshooting 25 Video Troubleshooting 25 Audio Troubleshooting 25 Wireless Internet Configuration 26 Coin and Tic...

Page 4: ... B G O Y Hippo s Head Assembly 38 Hippo Assembly 40 Large Cabinet Inside Parts 41 HIP 07 0035 Versions 42 HIP 06 0005 Step Motor Assembly 43 HIP 01 0036 ASSY Lock Assembly 43 HIP 07 0054 ASSY Kicker Assembly 44 Printed Circuit Boards 45 Computer Electronics 46 Cabling 47 Other Cabinet Parts 47 Hippos 48 Header Assembly 49 Wiring Harnesses 50 Hardware Kit 51 Chapter 08 Diagrams Schematics 52 I O Bo...

Page 5: ...Hungry Hungry Hippos Manual V1 2 5 P a g e Computer Tray 57 Power Supply Tray 58 RGB Schematics 59 Chapter 09 Card Reader 60 Connectors Pinout 60 Limited Warranty Policies 61 ...

Page 6: ...d with 3 prong plugs to help ensure proper grounding Do not use adapter plugs or remove the grounding prong from a cable If you must use an extension cable use a 3 wire cable with properly grounded plugs We do recommend a 15A rated current or higher power cord To help protect your system from sudden increases and decreases in electrical power use a surge suppressor line conditioner or Uninterrupti...

Page 7: ...le from your distributor Adrenaline Amusement Inc assumes no liability for any damages or injuries incurred while setting up or servicing the cabinet Only qualified service personnel should perform installation or service procedures Environmental Conditions Cabinet is intended for indoor use only Be sure to keep the cabinet dry and maintain operating temperatures of 59 86 F 15 30 C Operating Volta...

Page 8: ... Manual V1 2 Chapter 02 Game Features 8 P a g e Chapter 02 Game Features Hungry Hungry Hippos is a skill game where your timing can earn you a lot of tickets How to Play Get on your Hippo Chomp as many marbles as possible ...

Page 9: ...Unit Features Hardware Features 4 players game 7 Touchscreen monitor inside 4 giant hippopotamus like player seats Cabinet Facts Cabinet Dimensions Height 107 96 2742 21mm Depth 110 91 2817 09mm Width 110 91 2817 09mm Shipping Dimensions Width 92 Depth 45 Height 84 Weight 1500 lbs ...

Page 10: ...he following operations 1 Position the header assembly upside down on the floor Install the 2 aluminum tubes wit the provided 3 8 16 X 1 screw and the 3 8 washers 2 Connect all wiring between the wired tube and the header assembly 3 Position the header assembly Make sure to insert the wires into the module s corner hole located near the power bar Orange corner Wires Caution Do not tighten ...

Page 11: ...e the header assembly on the unit using the provided button head 20X2 screws Secure each corner with the provided 2 button head screws and the 20 locknuts Inside the wood module connect the barrel all wires from the tube and the module together Connect the AC cable to the power bar ...

Page 12: ...bes using the provided hexagonal 20x1 screws Make sure to place the A logo on the A side and the B logo on the B side Repeat for the opposite side 2x 7 Secure the small cabinets with the large module using the provided 5 16 hexagonal key Connect the lock harnesses together Repeat for each side of each cabinet 4x Turn the hexagonal key towards the large module Connect the 2 barrel connectors togeth...

Page 13: ...Repeat for each cabinet 4x The neck is transparent for clarity purposes 9 Place the hippo s head and secure it with the PVC pipe and the two caps Repeat for each hippo 4x 10 If you desire to change the payout of the machine remove the three screws of the acrylic score bord and change the payout label Consult the Payout configuration in chapter 5 for more details about the values Repeat for each pl...

Page 14: ...the quarters dome Assemble all 10 24 X screws with one white and one blue washer then install them in the vertical edges of the quarters dome Keep the remaining 12 for the top of the dome 12 Add the balls on the playfield required number of balls 15 red balls and 5 yellow balls 13 Place the top dome and install the remaining screws with their washers 14 You can now power on your Hungry Hungry Hipp...

Page 15: ...15 P a g e Chapter 05 Operator Menu Operator Menu Access the Operator Menu by pressing on the monitor located on the tray below Bottomless Potamus corner located at the left of the orange hippo player 3 Navigate through the operator menu using the touch screen ...

Page 16: ...der and distributes 2 tickets to player selected Kicker Ready Shows for each player that at less 2 balls are present in the ramp Marbles Setting Allows to adjust the number of balls in the game LEDs Test Turns on the LEDs surrounding the playfield Spin Center Test Spins the center gear in each direction Eject All Marbles Allows to remove all the marbles who are in the ramps Card Reader Inhibit Tes...

Page 17: ...rns on and off the internet connection of the game Bonus Value 100 1000 Maximum number of tickets that can be won when a player reaches the bonus round Dynamic Bonus On Off Adjusts the target score to reach the bonus by using a sample of the last 1000 played games Bonus Average Games 1 250 Sets the average number of games needed to reach the bonus ...

Page 18: ...e will be displayed if more than 40 credits are inserted Redemption Mode On Off Adjusts the redemption availability Redemption Unit Name Tickets Coupon Adjusts the in game text accordingly Minimum Tickets 0 20 Adjusts the minimum number of tickets dispensed per play Ticket Value 1 2 Adjusts the value of physical tickets Physical tickets are either worth 1 ticket or 2 tickets Paytable Selection 1 1...

Page 19: ...ator Menu Values What It Does Game Audio Volume 0 20 Adjusts the in game audio volume 0 will mute the game Voice Attract Volume 0 20 Adjusts the in game voice volume 0 will mute the voice Attract Audio Volume 0 20 Adjusts the volume of the voice attract loop 0 will mute the voice ...

Page 20: ... Chapter 05 Operator Menu 20 P a g e STATS This page helps to keep data of the game utilisation until is clear by the operator RAMPS this page helps to have a visualization of the ball inside the ramps it helps also to troubleshooting ...

Page 21: ...heck symbol will appear to the square Kickers Operator Menu Values What It Does BLUE 1 10 Adjust the strength of the blue hippo s kicker and test it YELLOW 1 10 Adjust the strength of the yellow hippo s kicker and test it ORANGE 1 10 Adjust the strength of the orange hippo s kicker and test it GREEN 1 10 Adjust the strength of the green hippo s kicker and test it ...

Page 22: ...door located near Bottomless Potamus and access the 7 monitor 1 Access the operator menu then go to the ticket section 2 Go to paytable selection and chose between the 10 options of payout 3 Follow the table bellow to choose the payout of your choice 4 Don t forget to change the payout labels in the base module You must remove the dome to do this manipulation ...

Page 23: ...or Menu 23 P a g e Paytable Selection Payout Part and value Payout Part and value 1 HIP 09 0003 01 2 HIP 09 0003 02 3 HIP 09 0003 05 4 HIP 09 0003 04 5 HIP 09 0003 06 6 HIP 09 0003 06 7 HIP 09 0003 07 8 HIP 09 0003 08 9 HIP 09 0003 09 10 HIP 09 0003 10 ...

Page 24: ...ons No Description 1 USB Cable to I O Board 2 USB Cable to power screen 3 USB Orange Dongle 4 USB Cable to USB Hub 5 USB C Adapter to Power Supply 6 HDMI Cable to 7 Monitor 7 RCA Cable to Audio Amplifier No Description USB 1 USB Cable to RGB Controller USB 2 USB Cable to LED Matrix Located in Header 1 2 4 3 5 6 7 ...

Page 25: ...he computer is powered on There should be a blue light on top of the computer Check the USB connection between the monitor and the USB Hub Validate that the power switch below the monitor is ON Audio Troubleshooting Low Volume No Sound Increase the volume in the game by pressing the Operator Button and adjusting the volume options in the Operator Menu You might also Quit the game to desktop and in...

Page 26: ...t the unit Open the service door located near Bottomless Potamus and access the 7 monitor Access the operator menu Touch the wireless button located at the top right of the menu Select your Wi Fi network Enter your Wi Fi password Having your unit connected to the Internet includes free software live updates ...

Page 27: ... the right of each player Testing your coin system Press Card Reader Test on the monitor and verify that the I O Board s lights are flashing for each player Testing your ticket system Access the operator menu In the TOOL menu touch the TEST button in the Ticket Feeders section Two tickets will come out of the player you selected ...

Page 28: ... Front Seat Module White Melamine HIP 02 0008 01 2 Printed Back Seat Module Melamine HIP 02 0008 02 3 Printed Left Side Seat Module Melamine HIP 02 0008 04 4 Printed Right Side Seat Module Melamine HIP 02 0008 03 5 Floor Seat Module White Melamine HIP 02 0008 05 6 Inside Vertical Panel Seat Module White Melamine HIP 02 0008 06 ...

Page 29: ...033 2 3 Button Head Screw Hex Drive Black 1 4 20 x 2 BS HH BS 1 4 20X2 4 4 Leg Leveler 3 8 16 x 2 Or 1 5 1 Base Diameter Or 1 75 1 38 AAG 05 0008 4 5 Male R2 R5 Concealed Butt Joint Panel Fastening Latches INV R5 0074 07 2 6 Metal Plate for Latch HIP 01 0087 2 7 Medium Strength Steel Nylon Insert Locknut Grade 5 Zinc Plated 1 4 20 Thread Size NN ZS 1 4x20 4 8 Seat Module Right Bracket HIP 01 0032 ...

Page 30: ...chanism Support White Melamine 3 4 HIP 02 0001 10 4 11 Center Module Top Mechanism Support White Melamine 3 4 HIP 02 0001 11 4 12 Center Module Bottom Mechanism Support White Melamine 3 4 HIP 02 0001 12 4 13 Center Module Ball Sensor Support White Melamine 3 4 HIP 02 0001 13 4 14 Center Module Middle Wall White Melamine 3 4 HIP 02 0001 14 4 15 Center Module Middle Top First Layer White Melamine 3 ...

Page 31: ... 1 2 Diameter 2 1 2 Usable Length CLP Z 1 2x2 1 2 1 7 Bow Tie Cotter Pins Zinc Plated Steel for 7 16 to 1 2 Clevis Diameter 2 3 4 Long BCOP ZS 7 16 1 2x2 3 4 1 8 Medium Strength Steel Nylon Insert Locknut Grade 5 Zinc Plated 1 2 13 Thread Size NN ZS 1 2x13 4 9 Right Rear Arm Bracket Assembly with Bushing HIP 06 0047 1 10 Hex Head Screw 1 2 13 Thread Size 3 Long Partially Threaded HS HH ZS 1 2 13x3...

Page 32: ... Length CLP Z 1 2x2 1 2 1 2 Left Stopper Bracket Assembly with Bushing HIP 06 0044 1 3 Bow Tie Cotter Pins Zinc Plated Steel for 7 16 to 1 2 Clevis Diameter 2 3 4 Long BCOP ZS 7 16 1 2x2 3 4 1 4 Right Stopper Bracket Assembly with Bushing HIP 06 0045 1 5 Pan Head Machine Screw Phillips Black 10 24 x 1 2 MS PP BS 10 24X1 2 4 6 Lock Assembly for Hippos HIP 01 0036 ASSY 1 ...

Page 33: ...Hungry Hungry Hippos Manual V1 2 Chapter 07 Parts 33 P a g e HIP 06 0016 Hippos front upper mechanism ...

Page 34: ...Pivot Guide in Nylatron HIP 07 0033 1 15 Flat Washer Stainless Steel 1 2 1 1 4 OD FW S 1 2 1 1 4 1 16 Pivot Bushing In UHMW White HIP 07 0049 2 17 Lower Front Arm Assembly HIP 06 0009 1 18 Washer Zinc ID 1 3 8 OD FW Z 1 2 1 3 8 2 19 Clevis pin 1 2 Diameter 2 Usable Length CLP Z 1 2X2 1 20 Steel Nylon Insert Locknut Zinc Plated 10 24 Thread Size NN ZS 10 24 21 Rear Top Bracket for Bumper HIP 01 008...

Page 35: ...1 4 Horizontal Arm Assembly HIP 06 0017 2 5 Bow Tie Cotter Pins Zinc Plated Steel for 7 16 to 1 2 Clevis Diameter 2 3 4 Long BCOP ZS 7 16 1 2X2 3 4 2 6 Clevis pin 1 2 Diameter 2 1 4 Usable Length CLP Z 1 2X2 1 4 2 7 Medium Strength Steel Nylon Insert Locknut Grade 5 Zinc Plated 1 4 20 Thread Size NN ZS 1 4X20 12 8 Bottom Neck Plate in UHMW HIP 07 0072 1 9 Black Oxide Alloy Steel Hex Drive Flat Hea...

Page 36: ...Hungry Hungry Hippos Manual V1 2 Chapter 07 Parts 36 P a g e HIP 06 0003 B G O Y Hippo s Neck Assembly ...

Page 37: ...0 Thread Size 1 Long MS HF BS 1 4 20X1 10 8 Black Oxide Alloy Steel Hex Drive Flat Head Screw 8 32 Thread Size 3 4 Long MS HF BS 8 32X3 4 4 9 Pop Up Assembly HIP 06 0029 1 10 Flat Washer Zinc Plated M6 x 12mm OD FW Z M6 12 2 11 Thermoformed Orange yellow blues green Neck HIP 07 0002 O Y B G MOD 1 12 Neck Plate for Hippos in UHMWPE HIP 07 0071 1 13 Black Right Neck Guide in UHMW HIP 07 0030 1 14 Al...

Page 38: ...Hungry Hungry Hippos Manual V1 2 Chapter 07 Parts 38 P a g e HIP 06 0001 B G O Y Hippo s Head Assembly ...

Page 39: ... Rings for 3 8 OD Black Phosphate 1060 1090 HERR BS 3 8 4 8 Flat Washer 3 8 USS Zinc 1 OD FW Z 3 8 1 4 9 Head Roller Pivot for Hippos Black Oxide Steel HIP 01 0064 1 10 Right Black Head Flange Washer in UHMW HIP 07 0019 1 11 Thin Nylon Insert Locknut Zinc Plated Steel 8 32 Thread Size TNN ZS 8 32 14 12 Pan Head Screw Phillips Zinc 8 32 x 3 4 MS PP ZS 08 32X3 4 4 13 Right Ear Support HIP 01 0205 1 ...

Page 40: ...w Size WLW Z 1 4 6 4 Hex Head Screw Zinc Grade 5 1 4 20 x 3 4 HS HH Z 1 4 20X3 4 6 5 PVC Nipple 3 4 x 9 Dark Gray Schedule 80 AAG 05 0012 ASSY 1 6 Black 3 4 PVC Cap FPT Schedule 40 AAG 05 0011 2 7 Protection Shim HIP 07 0038 1 8 Painted Horizontal Handle HIP 01 0048 1 9 Handle Cover HIP 01 0047 1 10 Button Head Hex Drive Screw Black Oxide Alloy Steel 3 8 16 Thread 2 1 2 Long BS HRO BS 3 8 16X2 1 2...

Page 41: ...Hungry Hungry Hippos Manual V1 2 Chapter 07 Parts 41 P a g e Large Cabinet Inside Parts ...

Page 42: ... Tube Ball HIP 07 0022 4 9 Acrylic Cover for HIP 07 0035 4 10 Floor Shim HIP 07 0058 4 11 Platform Ring light HIP 07 0012 4 12 Multicolor Scoreboard HIP 09 0002 4 13 Left Ball Slide HIP 07 7006 8 14 Blue Bottom Platform HIP 07 0005 1 15 Side Bracket Post HIP 01 0044 4 16 Black Push In Rivets with Ribbed Shank for 0 03 0 512 Material Thickness 0 68 Long PIR BN 0 03 0 512x0 68 8 17 Side Bracket HIP ...

Page 43: ...d 12V AAG 13 0019 2 Aluminum Stopper Block HIP 01 0036 3 Button Head Screw Torx Black M4 X 10mm BS TRO BS M4X10MM 4 Thick Nylon Plastic Washer for 5 8 Screw Size 0 656 ID 0 843 OD Black FW P 5 8 5 Aluminum Stopper Pin for Hippos REV B HIP 01 0062 6 Sleeve Block in Delrin HIP 07 0086 7 Pan Head Machine Screw Phillips Black 10 24 x 1 1 2 MS PP ZS 10 24X1 1 2 8 Spring For 12V Solenoid Hippos AAG 05 0...

Page 44: ...0 50 OD HIP 01 0094 2 5 Kicker In HDPE HIP 07 0054 5 6 Black Nylon Raised Head Thumb Screws 1 4 20 Thread Size 1 Long TS N 1 4 20X1 3 7 Kicker Bracket HIP 01 0029 1 8 Carbon Steel Clevis Pin 3 8 Diameter 3 3 4 Usable Length CLP 3 8X3 3 4 1 9 Medium Strength Unthreaded Bumper with Embedded Washer 1 OD 1 High 50 Durometer UB RO BR 1X1 MED 1 10 Pan Head Machine Screw Phillips Black 10 24 x 1 2 MS PP ...

Page 45: ... Matrix Panel Controller Board AAG 04 0027 PROG 5 Board for Solenoid Punch Drive AAG 04 0042 6 I O Board for Hippos Programmed AAG 04 0043 PROG 7 Score Board Drive for Hippos Programmed AAG 04 0054 PROG 8 Led RGB Board Playfield Start for Hippos Revision 3 AAG 14 0006 R05 9 Led RGB Board Playfield End for Hippos Revision 4 AAG 14 0007 R04 10 White Led Board Center Playfield for Hippos Revision 2 A...

Page 46: ... USB AAG 11 0011 4 Switching Power Supply 12 V 5A 2 1mm x 5 5mm Plug INV 14 0006 5 Switching Power Supply 12V 500W AAG 13 0016 24 Vdc Power Supply AAG 13 0005 6 Dongle Orange Hippos SF CCP CCT IB CR RAM TF 04 1211 7 programmed Mini PC Rock Pi X 2GB 16GB With Aluminum Housing Software and Antenna AAG 11 0013 PROG 8 7 Monitor with Touchscreen for Hippos HIP 10 0001 9 Audio Isolator Jack to Jack 3 5M...

Page 47: ...USB B 3 0 1 INV USB 0002 Cable USB 2 0 AB White 3 INV USB AB1 03 USB Barrel Jack to USB C 2 1mm 5Vdc INV PW 100 12 USB 2 0 A Male to A Female Black 10 INV USB AA3 10BK USB Barrel Jack to USB C 2 1mm 5Vdc INV USB 0003 Cable USB 2 0 AB Black 10 INV USB AB1 10BK Cable USB 2 0 AB 2 INV USB AB1 02BK Molex Harness 4 Pin LP4 Female to LP4 Female AAG 03 0102 01 Other Cabinet Parts 1 2 3 4 5 6 Ref Part Des...

Page 48: ...on Part 5 Thermoformed Blue Neck for Hippos HIP 07 0002 B MOD 6 Thermoformed Yellow Neck for Hippos HIP 07 0002 Y MOD 7 Thermoformed Orange Neck for Hippos HIP 07 0002 O MOD 8 Thermoformed Green Neck for Hippos HIP 07 0002 G MOD Heads 9 10 11 12 Ref Part Description Part 9 Blue Head Assembly with Drilled Holes Include Eyes HIP 06 0039 B 10 Yellow Head Assembly with Drilled Holes Include Eyes HIP 0...

Page 49: ...ungry Hippos Header Side B HIP 09 0005 2 Hungry Hippos Header Central Structure with Screws HIP 09 0006 01 3 Speakers 4 ADR 50 9986 00 4 Double Led Matrix Controller 3 Displays AAG 04 0055 5 5 Vdc Power Supply AAG 13 0021 6 Dual Lines Junction 4 1 Qty Of 2 AAG 04 0012 7 Program RGB LED Matrix Panel Controller Board AAG 04 0027 PROG 8 Display Tubing Assembly HIP 01 0200 ...

Page 50: ...lifier 4 wires 85 AAG 03 0086 66 Shield Cable 4 POS MATE N LOK To 5 POS MTA 156 Connector AAG 03 0087 86 Shield Cable 4 POS MATE N LOK To 5 POS MTA 156 Connector AAG 03 0088 29 Cable 4 POS MATE N LOK Connector To 5 POS MTA Connector AAG 03 0089 96 Cable Female 4 Pos MTA To 4 Pos Mini Mate N Loc AAG 03 0092 110 Cable insert header tube AAG 03 0093 90 CABLE 2POS MICRO MATE N LOK TO SPADE AAG 03 0094...

Page 51: ...3 8 16 X 1 1 2 Long HS HH ZS 3 8 16X1 1 2 4 6 White Plated Steel Phillips Screw 10 24 X 1 MS PP WHS 10 24X1 1 4 16 7 White Plated Steel Phillips Screw 10 24 MS PRO WHS 10 24X3 4 28 8 Nylon Insert Locknut 1 4 20 NN ZS 1 4X20 4 9 Black 3 4 PVC Cap FPT Schedule 40 AAG 05 0011 4 10 PVC Nipple 3 4 x 9 Dark Gray Schedule 80 AAG 05 0012 2 11 Flat Washer 3 8 USS Zinc 1 OD FW Z 3 8 1 4 12 Hex Allen L Key 5...

Page 52: ...Hungry Hungry Hippos Manual V1 2 Chapter 08 Diagrams Schematics 52 P a g e Chapter 08 Diagrams Schematics I 0 Board AAG 04 0043 PROG ...

Page 53: ... CNT 9 TCK CNT 10 GND 1 12V 2 TCK OUT 3 TCK OPTO 4 N U 5 GND 6 12V 7 COIN IN 8 COIN CNT 9 TCK CNT 10 GND 1 12V 2 TCK OUT 3 TCK OPTO 4 N U 5 GND 6 12V 7 COIN IN 8 COIN CNT 9 TCK CNT 10 GND COIN DOORPLY 4 GREEN COMPUTER J9 J10 J11 J12 1 12V 2 TCK OUT 3 TCK OPTO 4 N U 5 GND 6 12V 7 COIN IN 8 COIN CNT 9 TCK CNT 10 GND Not Connected Not Connected USB Port SCOREBOARDS STEP MOTOR POWER STEP MOTOR DATA J1...

Page 54: ...Hungry Hungry Hippos Manual V1 2 Chapter 08 Diagrams Schematics 54 P a g e Speakers Wiring Colors Top Speaker L H Top Speaker R H ...

Page 55: ...Hungry Hungry Hippos Manual V1 2 Chapter 08 Diagrams Schematics Page 55 of 61 Power Distribution Schematics ...

Page 56: ...Hungry Hungry Hippos Manual V1 2 Chapter 08 Diagrams Schematics Page 56 of 61 Tray Assembly Schematics I O Board Tray ...

Page 57: ...Hungry Hungry Hippos Manual V1 2 Chapter 08 Diagrams Schematics Page 57 of 61 Computer Tray ...

Page 58: ...Hungry Hungry Hippos Manual V1 2 Chapter 08 Diagrams Schematics Page 58 of 61 Power Supply Tray ...

Page 59: ...Hungry Hungry Hippos Manual V1 2 Chapter 08 Diagrams Schematics Page 59 of 61 RGB Schematics ...

Page 60: ... wiring pin out The typical Embed settings are Standard except Ticket Mech Type Dumb DC Drive Polarity Positive Notch Polarity Negative Game ticket notch width 6 60ms Game ticket notch spacing 24 240ms Game Drive Threshold 15 1 5V or 1500mV Drive Debounce 40ms Connectors Pinout Pin number Purpose Color Pin 1 12V Red Pin 2 Coin In Blue Pin 3 Tickets Brown Pin 4 Coin Meter Orange Pin 5 Not connected...

Page 61: ...tive parts at their fee or they will be charged automatically for the replacement parts Parts will be shipped using standard service We offer an advanced replacement program and the customers have 30 days from delivery date to return the defective equipment at their fees or they will be charged automatically for the replacement parts Improper servicing or abuse will VOID existing warranties All wa...

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