3xLogic Vigil Server V5.00 User Manual Download

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Logic Inc

Intelligent

Video

Surveillance

Vigil Server Software
v5.00

User’s Guide

October 2007

Summary of Contents for Vigil Server V5.00

Page 1: ...3xLogic Inc Intelligent Video Surveillance Vigil Server Software v5 00 User s Guide October 2007...

Page 2: ...2 10 PTZ Camera Controls 19 1 3 SEARCHING AND PLAYING BACK RECORDED VIDEO 22 1 3 1 Searching for Video Footage 22 1 3 2 Using the POS Data Filter 23 1 3 3 Video Search Results 25 1 3 4 Creating and Ru...

Page 3: ...2 2 2 Startup Tab 84 2 2 3 Live Tab 85 2 2 4 Search Tab 86 2 2 5 Cameras Tab 86 2 2 6 Clients Tab 87 2 2 7 Sequence Tab 87 2 2 8 Hardware Tab 88 2 2 9 Proxy Tab 91 2 2 10 Help Menu Tab 91 2 3 MEDIA DR...

Page 4: ...E UTILITY 120 7 1 DRIVE MANAGEMENT TAB 120 7 2 VIDEO DATA TAB 122 7 3 DATA TAB 123 7 4 BACKUP RESTORE TAB 124 7 5 DATABASE SETTINGS TAB 125 8 SETTINGS UTILITY 127 9 PELCO PTZ WIRING DETAILS 128 10 TVS...

Page 5: ...peration of 3xLogic s Vigil Server Software Vigil Server This version of the User s Guide is current to Version 5 00 of Vigil Server Vigil Server is a powerful yet easy to use software package for vie...

Page 6: ...um of 768MB of RAM is recommended for 32 camera systems or systems with audio recording A minimum of 1GB of RAM is recommended for 8 or more hi definition IP camera systems A minimum of 1 5GB of RAM i...

Page 7: ...to 32 IP hi resolution cameras without the need for an installed capture card Live Viewer View live video as it is being recorded for up to 16 video feeds at once or view a single full screen and full...

Page 8: ...s File Protection and or a Windows Logo testing notice Please follow the following instructions when this happens Failure to do so can result in a non functioning software installation Click Continue...

Page 9: ...t or Spanish Welcome Loads the InstallShield install wizard License Agreement Requires you to either accept or reject the terms of the end user license agreement To install or use the software you mus...

Page 10: ...start your computer Please allow it time to perform the update completely 4 4 Uninstalling To uninstall Vigil Server go to Add Remove Programs located in the Windows Control Panel Click Remove by the...

Page 11: ...rver Software User s Guide Doc 08100610 Page 11 b Select the data terminal type from the dropdown list and select its configuration information c Select the COM Ports tab to specify COM port settings...

Page 12: ...automatically log on and open the Live Viewer window These options can be changed if desired 1 1 Main Toolbar This table is a quick listing of the main toolbar buttons and their usage We will get int...

Page 13: ...o the last used tool item For example if I clicked and selected Live Data not only would it open the Live Data window but also it would replace the reset icon with the icon for the Live Data window Op...

Page 14: ...Settings tab Live tab and selecting the Live Viewer mode with the available radio button Software Rendered Cannot display camera footage at full frame rates More CPU usage Able to display up to 32 ca...

Page 15: ...one location if you selected a camera that is already displayed it will simply stop the camera feed To remove a camera from the Live Viewer window right click that particular camera feed and select S...

Page 16: ...ecting the camera number On capture boards supporting Mux Analog Out you can also select the Setup Analog Out Multiplexer menu item which opens the Analog Out Multiplexer window To arrange cameras wit...

Page 17: ...y as they do not function in this mode The layout buttons are slightly different but are used the same Also the right click context mode is different as well with the only options being Copy Full Scre...

Page 18: ...audio based on an externally tripped circuit Output relays can be triggered by motion alarms video loss POS data or failure of the DVR More information on configur g these devices can be found in the...

Page 19: ...e Here the path of the drive is shown and the available total space of the drive administrator The percentage free space is indicated following the name of a drive Further drive information is accesse...

Page 20: ...oved farther from the center of the control Click and drag the appropriate slide bar up to If a USB PTZ joystick is attached this button will be available Once clicked it opens the Joystick Customizat...

Page 21: ...through Vigil Server Tour settings are stored within Vigil Server e Opens the Tour Settings window Each preset is displayed for the number of seconds specified in the D ll T we ime section Adds a pre...

Page 22: ...lef g half h bars Search Criteria POS Data Filter Video Search Results and Data Search dable and collapsible To do this click anyw Begins a search based on the current criteria Resets all search crite...

Page 23: ...filter your results by a specific recording mode Making a selection from this drop down will restrict the returned footage to onl Mode y the selected type Constant Motion Alarm or All Types Cameras r...

Page 24: ...eipt number for the searched IDX value he returned results will be based on the timestamp of that IDX The net results will be 10 seconds from that timestamp Note Depending on the recording configurati...

Page 25: ...ts are displayed in colour coded visual format The visual footage chart displays the period of time searched with footage recorded displayed as blocks of colour representing the recording mode Constan...

Page 26: ...saved The Custom Search window can be accessed from the Quick Retrieve dropdown It can also be opened from the menu Search Custom Search When selected the Custom Search window will appear Opens the Cr...

Page 27: ...criteria specified Once you ve completed inputting the search information you would like to save click OK The window will close and bring you back to the Custom Search window You can either use the Ru...

Page 28: ...on includes the playback status the date and time of the footage the nominal frame rate if currently playing the resolution and recording codec of the footage the current frame of the footage and if t...

Page 29: ...mouse wheel Stretches the playback image to fill the playback window Footage is automatically displayed in the resolution at which it was recorded Footage recorded in 704x480 mode is scaled down to f...

Page 30: ...ideo will pause with an overlay stating No frames were found Remaining cameras will continue to play When the playback time reaches a point where the paused camera again has saved footage its playback...

Page 31: ...art drawing on a masked area the mask will be removed Shows hides the smart search masking area Offers some quick options for modifying the mask area Clear Completely clears the mask Select All Sets t...

Page 32: ...The magnification factor is displayed in the upper right hand corner of the playback window You can also use the Zoom In and Zoom Out buttons on the Advanced Features toolbar Adjusting the Image 1 3 9...

Page 33: ...View button to display the marked footage The playback information will indicate that a sub range is currently displayed All of the playback controls will operate on only the sub range of footage If...

Page 34: ...erlacing feature to toggle between F Full Field AF A Field and BF B Field Click on the F button to toggle between frame types or use the dropdown arrow to select the frame type Authenticating Recorded...

Page 35: ...older and enter a file name then click Save Export destinations are set in the DVR settings under Media Drives You can also select the export button and select Data from the context menu To copy the c...

Page 36: ...ify which columns you wish to have displayed Unchecked columns will not be displayed When you are finished configuring the OSD click the OK button to apply your changes and return to the playback wind...

Page 37: ...ay select a quality setting for the JPG image by adjusting the slider Closer to the left side means a lower quality smaller sized file further to the right means a higher quality larger sized file For...

Page 38: ...ent video footage as a MJPEG Select the export destinations and enter a filename Click Save when finished or Cancel to exit without saving With Audio When selected also exports any audio on the select...

Page 39: ...ered by your DVR possible The following tools are accessible by clicking on the Tools drop down from the toolbar of the main window You can also access these tools from the menu bar Live Data A live v...

Page 40: ...Registration window to allow you to register your Vigil software More information about this procedure can be found later in this manual Network Log Analyzer 1 5 1 The Network Log Analyzer provides a...

Page 41: ...P address or for a particular module Alarms Window 1 5 3 The alarms tool provides a listing of alarm events and allows quick playback of alarm footage To open the alarm tool select Alarms from the too...

Page 42: ...ay of the selected alarm s camera Opens the playback window and begins playing at the time of the selected alarm event Live Spot Monitor If you have a spot monitor connected to your DVR you can select...

Page 43: ...requency drop down box File Exports Browser 1 5 5 The export file browser provides a thumbnail file browser for exported footage and still shots File navigation is similar to Windows explorer To open...

Page 44: ...S Data window select Live POS Data from the Tools button drop down of the main window toolbar The Live POS Data window displays live data from all POS registers Note Some types of data terminals do no...

Page 45: ...POS record and select Export This opens a Select Destination window where you choose an export destination After making your selection the POS Export Settings window opens Select the time periods you...

Page 46: ...Vigil Server and Client include a chat feature to speak or write back and forth between Vigil Clients connected to Vigil Servers The chat session is initiated by the Vigil Client only and can be used...

Page 47: ...s The Audio Recorder Controls window is used to view audio channel status and to manually stop or start the recording of specific audio channels Opens the Live Audio Settings window To open the Audio...

Page 48: ...ting the channel directly on the list underneath the DVR System To disable live monitoring select the Stop Monitor option or select the DVR System root item in the audio device tree Resets volume and...

Page 49: ...ly recording Camera is currently stopped Camera is disabled Starts recording footage on the selected camera Stops recording footage on the selected camera Drive Information The drive information secti...

Page 50: ...will describe in detail all of the settings available Feel free to skip those sections that don t apply to your configuration Opens the DVR Settings window You can also Tools Settings from the menu Wh...

Page 51: ...lied to all cameras will be indicated by BOLD headings Only changes made after clicking Apply to All will be applied to every camera Camera Drop down This drop down box lets you select which camera yo...

Page 52: ...be recorded prior to a motion detection or alarm event Opens the Recording Speed window You can set a different recording speed for each recording type Constant Motion and Alarm Use the dropdown list...

Page 53: ...her codec and has slightly different customization options If you wish to apply the same CODEC settings to all cameras click the Apply to All button at the top of the window Settings that will be appl...

Page 54: ...CPU intensive setting Sensitivity Threshold used by the codec to identify areas of change between frames The higher the sensitivity the smaller a change is encoded Noise Adaptive Noise threshold used...

Page 55: ...sive ME Algorithm Changes the shape of the area used for motion detection Fast search will save CPU time but full search is more accurate ME Vectors Sets the number of vectors tested for motion from 1...

Page 56: ...bank has a set amount of FPS that can be set its cameras Values will change depending on the other recording speeds for the other cameras within the same bank Network Camera Designates the selected ca...

Page 57: ...ll display informing you if the connection is working or not Network Camera Settings 2 1 5 Vigil Server is able to receive video from one or many network cameras connected to the LAN or WAN If you are...

Page 58: ...gs Connects Port The network port to connect with the camera Channel eans the first video input on the DVR channel 1 means the second video input etc This option is used for connecting to other Vigil...

Page 59: ...e Fast Decompression If the JPG image provided by the HTTP camera supports fast decompression select this option to significantly reduce the number of CPU cycles needed for rendering the network camer...

Page 60: ...es These modes are accessible by selecting the appropriate option from the Recording Mode drop down Constant Always recording 24 hours 7 days a week Motion Records only when motion is detected Full co...

Page 61: ...nd they will be removed Invert Swaps masked and clear regions Clear Clears all masked areas Set All Masks the entire image for motion detection Test Motion The preview window will display the motion d...

Page 62: ...down list the Schedule window will appear To edit an existing schedule click the button to open the Schedule window To modify the schedule click the appropriate recording type button then click and d...

Page 63: ...e of the selected section are displayed near the bottom left corner of the Schedule window You can also mouse over the any part of the section and the time will be displayed near the bottom as well De...

Page 64: ...mera when multiple cameras are attached via the COM port See your camera s user manual for this information Advanced Settings Opens the Advanced Camera Controls window Auto Restart PTZ Enable Auto Res...

Page 65: ...window Input dropdown Select which digital input to use as the trigger event Mode Selects which action to apply after the alarm event has been triggered Available options are Patterns Presets and Tour...

Page 66: ...be used in addition to any other recording mode Note If you have configured a camera for Motion Alarm Only recording this is where you go to edit the settings Enabled Enables a motion alarm for the cu...

Page 67: ...on region An alternative to using the mouse and drawing by hand Set Vector Allows you to draw a vector direction by clicking and dragging the mouse in the direction that will trigger the motion alarm...

Page 68: ...If the camera is set to record Motion it will record using the motion settings set up in the Recording Mode tab When the motion alarm is triggered the camera records in alarm mode and the motion vecto...

Page 69: ...arm criteria is met Trigger There are two trigger types a momentary trigger of 2 seconds or a latched trigger which will stay triggered until motion stops Post Motion Record The length of time that th...

Page 70: ...iods Expands and contracts the time graph date graph vertically Note The smallest time interval that can be used is 15 minute periods Moving a time period Click and hold the Shift key and click and dr...

Page 71: ...ill apply the created schedule to all cameras that have schedule motion alarm recording enabled This will not affect other cameras that have disabled the schedule for motion alarm 2 1 8 2 2 Notificati...

Page 72: ...pecified number of seconds Email Notification Settings When email notification is enabled an email is sent to all recipients informing them that a motion alarm has occurred Enabled Enables email notif...

Page 73: ...list Edit Edits the selected email address Delete Prompts to remove the selected email address from the recipients list Suppress Email Notification Enabled This option which will only work in conjunct...

Page 74: ...igil Client Add Allows you to add another remote client to the notification list To use the dialup feature the dialup connection must be created in Windows Edit Edits the selected client connection al...

Page 75: ...ware signal loss detection Record Blank Camera Enables the DVR to continue recording during signal loss detection events Normal operation turns off recording for video feeds with no signal detected Vi...

Page 76: ...the emails Subject This text will be the subject line of the emails Email Body This text will be included in the body of the emails Recipients These are the lists of recipients who will receive video...

Page 77: ...ghtness of the image recorded Contrast Increases decreases the contrast of the image recorded Saturation U V Use the Saturation U and Saturation V slide bars to adjust the U and V colour difference si...

Page 78: ...t is defined when the centre of the boxes cross from one side of the boundary line to the other In out counters are attached to each detected person and total count is displayed at the bottom of the p...

Page 79: ...r the motion detection algorithm to calculate the velocities of objects and distinguish multiple moving bodies Show Live Statistics Specifies that the people counting overlays will be drawn on the cam...

Page 80: ...cause the offsite backup to begin You can also specify for the backup to occur on any alarm input Pre Post Alarm Backup Specifies the number of minutes of footage prior to and after the alarm event to...

Page 81: ...ator or 3xLogic technical support Video Audio Enables video and audio information to be stored on a central SQL database POS Data Enables POS data information to be stored on a central SQL database SQ...

Page 82: ...Playback When enabled opening the Search and Playback window will close the Live Viewer window to conserve system resources Close Playback on Live When enabled opening the Live Viewer closes the Sear...

Page 83: ...d number of minutes Note When this feature is first enabled the error alert screen may be displayed alerting of errors that have happened in the past These errors may have already been resolved Thread...

Page 84: ...Tab 2 2 2 The Startup tab configures the behaviour of Vigil Server on startup as well as schedule reboots Live Viewer on Startup When enabled the Live Viewer window will open as soon as Vigil Server s...

Page 85: ...ayed cameras TV Output and Analog Multiplexing Hardware Rendered This is the default setting for Live Overlay equipped DVRs When selected images are rendered in real time at full camera frame rate in...

Page 86: ...rt intervals of 15 and 30 minutes as well as the regular selection Real Time Authentication When enabled video footage is checked for authenticity while playing back Export Auditing Enables mandatory...

Page 87: ...to the Server A minimum setting of 20 is recommended Sequence Tab 2 2 7 The Sequence tab configures the camera display sequences for the analog output monitors Only analog video feeds can be added to...

Page 88: ...board Settings Allows you to add edit or remove a special camera control keyboard such as the Pelco KBD300A AUX Settings Opens the AUX Device Settings window for configuring other attached devices suc...

Page 89: ...o the list Type The particular type of DIO device you are adding ACTi Encoder Specifies you are attaching an ACTi encoder device Input the connection information Comart DIO Specifies an onboard DIO bo...

Page 90: ...M 6060 network attached DIO device Specify TCP IP settings here Edit Allows for changes to the configuration of the selected DIO device Uses similar windows as the Add function Delete Removes the sele...

Page 91: ...n your network to reach IP cameras Help Menu Tab 2 2 10 The Help Menu tab allows the user to configure an application that can be run from the Help Menu Enable Enables the customized help menu item Cu...

Page 92: ...displayed When the Video Storage Drives return online the Critical Warning message will disappear the Server will stop beeping and will switch back to recording to the main Video Storage Drives Video...

Page 93: ...l Server Media Type Choose the media type of the storage drive Local Drive A local drive resides on the DVR system Network Drive A network drive refers to a storage destination on a Virtual File Serve...

Page 94: ...nce alarm and POS alarm data is often much rarer this data can a much longer shelf life on your DVR depending on the size of the partition you create Note This feature is not enabled by default and is...

Page 95: ...ination checkbox will be selected Default Off By default the destination checkbox will not be selected Silent Send All exports are also sent to this destination without notifying the user Include DV P...

Page 96: ...and enter a username password and group in the Add New User window Edit a User Password or Group Select the user from the dropdown list and click the Edit button Type in a new password or change the...

Page 97: ...name in the Add New Group window Once the window closes you can place checkmarks on the desired privileges for this new group Edit a Group Select the group from the dropdown list and modify the indivi...

Page 98: ...nput Enabled box Using the Cameras and or the Audio sub tabs on the right side select which cameras audio channels that will begin recording during the alarm event You may choose multiple cameras and...

Page 99: ...e the input alarm enabled are colored green Expands and contracts the time graph horizontally This allows for better precision in setting your time periods Expands and contracts the time graph date gr...

Page 100: ...red Audio Channels Sub tab Select the audio channel s to be associated with the digital input Selected audio channels will record constantly while the digital input is triggered Note A digital input w...

Page 101: ...s IP address Delete a Client Select a remote client and click Delete to remove it Up Down Arrows Moves the selected remote client up or down the client list This enables you to change the notified cli...

Page 102: ...ent when an alarm is triggered Click Email Settings to change to the format and recipients of the notification email Test Email Sends a test email based on your notification settings and email configu...

Page 103: ...out It will only send out one email alert until the alerts have been acknowledged on the Popup Alarm screen If alerts have been set to auto acknowledge it will send out an email after each period of a...

Page 104: ...t Relay Select the output relay to trigger when the text trigger is fired Trigger There are two trigger types a momentary trigger of 2 seconds or a latched trigger which will stay triggered until it i...

Page 105: ...Settings Max Live Scroll The maximum number of lines displayed in the Live Data tool from the main window Max Playback Scroll The maximum number of lines displayed in the Search Playback window Data...

Page 106: ...S data emails Cancelled Transactions Allows you to add No Sale or Void cancelled transactions to be filtered Price Triggers for Items Allows you to add a filter that will add POS data based on the cri...

Page 107: ...body of the email The POS data is also included in the email body Recipients CC and BCC Enter the email address of the recipients in the appropriate sections Note For email options to function proper...

Page 108: ...nore Field Select the ignore field you wish to remove and select Delete External POS Data Tab 2 7 4 This feature reconfigures data display screens for external data source capability Please call Techn...

Page 109: ...s added support to connect and read data from third party databases such as access control panels coin counters GPS data etc For more information please contact technical support contact information l...

Page 110: ...o devices from this section Add Edit Add Edit the selected audio device Delete Deletes the selected audio device Up Down Arrows Changes the order of the audio devices 3xLogic Vigil System Server Softw...

Page 111: ...can adjust the quality settings Options are low medium and high Compression The compression type for the selected channel PCM No compression Audio recording with no compression Medium Audio recording...

Page 112: ...creating video storage drives Add Edit Audio storage drives are defined in the same way as video storage drives It is recommended that the audio storage drive be on a different drive than the video s...

Page 113: ...e and contact information to 3xLogic at support 3xlogic com 3xLogic will contact you with a Registration Key 3 Once you have received a Registration Key Select the Module from the Unregistered Modules...

Page 114: ...tic 5 When playing back video footage if a frame is not authentic a red X is displayed To authenticate a recorded video clip 1 Open the Search Footage and Data window 2 Search for the video footage yo...

Page 115: ...Server and refreshes the list of available software updates View available updates in the Updates tab Close This closes the Update Server configuration window but you can see that the service is stil...

Page 116: ...ssful the following message is displayed Connected to update server and retrieved product list successfully If the connection test fails the following message is displayed Failed to connect to update...

Page 117: ...t and click Delete to remove it Updates Tab 5 1 2 Locally stored update files are listed in the Updates tab These files may have been received automatically from a configured update server or may have...

Page 118: ...og tab lists three types of logs Use the dropdown list to view each log Client Download Log Log of files downloaded from other Update Servers Log information includes The product and version of the fi...

Page 119: ...Server uses 1 Exit Vigil Server 2 In the Windows Start menu select Programs Vigil Language Switcher 3 Select the desired language from the dropdown list 4 Click Switch 5 Click Close 3xLogic Vigil Syst...

Page 120: ...ives and Audio Storage Drives Video Storage Drives Video storage drives are the main drives where video footage is stored If all of the Video Storage Drives are offline the Alternate Video Storage Dri...

Page 121: ...e drive will be created Edit Select a storage drive and then click Edit to edit the location properties Delete Select a storage drive and then click Delete to permanently delete the destination Does n...

Page 122: ...L video footage tick the Purge all video footage checkbox and click the Purge button Warning This will permanently delete all footage for the selected days Note Vigil Server is designed to manage the...

Page 123: ...me to complete Do not run Vigil Server while rebuilding the database Reset Initial Footage Date The DVR Health Monitor software uses the initial footage date in Vigil Server to determine if the DVR is...

Page 124: ...e number of days specified in the settings or delete the oldest data once the number of rows has exceeded the number specified in the settings Under normal operating conditions there is no need to man...

Page 125: ...feature prior to enabling the Central SQL Database The Central SQL Database feature is designed for DVRs with massive amounts data storage The Central SQL Database feature overcomes the 2GB database s...

Page 126: ...database only the memory usage Minimum memory usage should always be set to 0 MB Maximum memory usage should be set according to the amount of memory installed in the DVR see table below Setting the a...

Page 127: ...he Import button to import Vigil Server settings from a previously exported settings file Warning Only qualified technicians should import or export server settings Note A settings import will erase a...

Page 128: ...9 PELCO PTZ Wiring Details 3xLogic Vigil System Server Software User s Guide Doc 08100610 Page 128...

Page 129: ...10 TVS Interface POS Wiring Details 3xLogic Vigil System Server Software User s Guide Doc 08100610 Page 129...

Page 130: ...multaneousl y 604x480 320x240 240x180 160x120 HTTP JPEG RTP Unicast MPEG4 80 JPEG 554 MPEG4 RTSP n a No Yes Axis 213 PTZ JPEG MPEG4 simultaneousl y 4CIF 704x480 2CIF Expanded 704x240 2CIF 704x240 CIF...

Page 131: ...fresh interval MPEG 4 to 1 second if using MPEG 4 Max 8 simultaneous connections Max 15FPS in JPEG full scan mode Panasonic NW47xS NS32X NP472 JPEG 640x480 640x320 320x240 160x120 HTTP 80 admin empt y...

Page 132: ...fault Port Default User Password PTZ Support Audio Support Misc WB21A Toshiba IK WB02A WR 01A JPEG Any HTTP 80 n a No Yes Please use Messoa camera type VivoTek MPEG 4 JPEG Up to 640x480 RTSP HTTP 80 n...

Page 133: ...lled on the DVR Make sure you have the latest version of the software Adding new cameras to the Vigil DVR When adding new cameras to a Vigil DVR the camera must be set up in the Vigil Server software...

Page 134: ...site at www 3xlogic com Please contact us by e mail at support 3xlogic com technical support or using the following contact information 3xLogic Technical Support Toll Free 877 3XLOGIC 877 395 6442 Ema...

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