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AVALON H 

User Manual 

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Summary of Contents for H Series

Page 1: ...G G G G G G G G G G G G G G G G G G G G G G G G G G G G G G G G 8KUKQP 6GEJPQNQI AVALON H User Manual...

Page 2: ...AVALON H Gt G G G...

Page 3: ...rdance with copyright policy AVALON H 5004 5008 5016 is 360 Vision Technology s trade mark The logo of the AVALON H series and that of Avalon is a trademark of 360 Vision Technology Company limited Et...

Page 4: ...AVALON H User Manual ii...

Page 5: ...ety information they must be fully complied with Danger Risk of death or serious injury This is the highest priority danger warning Warning Risk of serious or lesser degree of injury May also cause da...

Page 6: ...may result in fire and electric shock Do not place containers with liquid or small metal objects on top of the product Liquid or small metal objects getting into the unit may lead to fire and electri...

Page 7: ...n electric shock Please use only the correct voltage with the product Use of incorrect power voltage may result in fire and electric shock If the product is dropped or damaged turn off the power switc...

Page 8: ...or beverages may result in damage that cannot be repaired Excessive current from the product and the camera may result in an electric shock Connect the power cord to an external device only when the p...

Page 9: ...of the product If this product is damaged beyond repair or reaches its maximum service life dispose of it in compliance with local laws and regulations regarding the disposal of lead and plastic waste...

Page 10: ...ere is a risk of malfunction from external causes Ensure periodic maintenance by the certified installers The product may not work properly if the power source is unstable or and if electric shock occ...

Page 11: ...AVALON H 1 3 2 AVALON H Specification 1 4 3 System Diagram 1 5 4 Components 1 6 Chapter 2 Start AVALON H 2 1 1 AVALON H Outlook 2 3 1 Front Design 2 3 2 Rear panel and connection locations 2 10 3 Remo...

Page 12: ...1 Setup Menu 4 3 1 About Setup 4 3 2 System Setup 4 4 1 System configuration 4 5 2 Disk Configuration 4 10 3 User configuration 4 11 4 Configuration 4 13 5 Shutdown 4 13 3 Camera 4 14 1 Camera Config...

Page 13: ...atus 4 34 3 Version 4 36 7 Quick Setup 4 37 8 Backup 4 39 1 Backup 4 39 2 Auto USB backup 4 41 3 Backupviewer 4 42 3 Backupviewer options 4 44 Chapter 5 Troubleshooting Guide and Glossary A 1 Troubles...

Page 14: ......

Page 15: ...1 1 Lqwurgxfwlrq ri wkh surgxfw ihdwxuhv dqg frpsrqhqwv uhdg ehiruh xvh 1 DYDORQ K K L Lqwurgxfwlrq This guide based on the model AVALON H5016...

Page 16: ...AVALON H User Manual 1 2...

Page 17: ...alon H5000 series Main Features H 264 codec compression PIP picture in picture mode Multi User level access and control system Professionalized menu functions and configuration Powerful remote network...

Page 18: ...IF 100fps D1 50fps y NTSC CIF 240fps 2CIF 120fps D1 60fps y PAL CIF 200fps 2CIF 100fps D1 50fps Record Resolution NTSC CIF 352x240 2CIF 704x240 D1 704x480 PAL CIF 352x288 2CIF 704x288 D1 704x576 Compr...

Page 19: ...Chapter 1 Introduction 1 5 1 3 System Diagram AVALON H can be connected with the following devices For more detail on the connection see each chapter s explanation in the manual...

Page 20: ...re subject to change by manufacturer G 4 Components Following components are included in the box with AVALON H 1 AVALON H Main unit 2 DC Adapter 3 AVALON H CD 4 Remote controller 5 User s Guide 6 Loop...

Page 21: ...2 1 Read this chapter before installation It contains mandatory items you should know Start AVALON H 2...

Page 22: ...AVALON H User Manual 2 2...

Page 23: ...n you connect 1 AVALON H outlook 1 Front design The below image shows the front case and indicates each part of the case 1 Channel Number buttons Use these buttons to select a channel or enter a numbe...

Page 24: ...ect mouse to control DVR unit Can be used to perform a Firmware upgrade Make a backup of recorded data 4 Functional buttons This button changes display mode this are pre defined to turn in the order s...

Page 25: ...ON H 2 5 2 4 split display mode sequences in 4 channel groups as shown below 9 split display mode sequences in 9 channel splits as shown below PIP Picture in Picture mode sequences a single channel wi...

Page 26: ...is button to enter the search mode Press this button to enter the Backup menu Escape from the current mode or return to live screen 5 Directional buttons 1 In the Live Screen or search modes T Left Ri...

Page 27: ...D turns on when the power is on HDD LED T This LED turns on when system is writing data to the HDDs Network LED T This LED turns on when the system is connected to the network IR Sensor T This LED tur...

Page 28: ...ex 1x 2x 4x 8x 16x 32x In Live mode T Move cursor backward to delete character PLAY PAUSE Toggle between Playback and pause images FASTFOWARD In Search mode T Move forward from current search positio...

Page 29: ...ent search position frame by frame T Counter Clockwise movement Move backward from the current search position frame by frame Shuttle Outer circle T Clockwise movement Searches forward through the rec...

Page 30: ...tput to the BNC connector Channels locate in the order 1 to 8 from left to right On the 5016 model the lower column is channels 9 to 16 On the 5008 model the lower column is used as Loop thru Video Lo...

Page 31: ...oard controller USB Connector Use to connect with USB devices like USB External HDD or USB Flash Device Network Port Connect LAN cable with a RJ45 connector to use the network Network application allo...

Page 32: ...ion Key Move menu in normal mode PTZ control in PTZ mode ENTER to select FOCUS in FOCUS out ZOOM In ZOOM Out 1 Enter 1 to display channel 1 2 Enter 2 to display channel 2 3 Enter 3 to display channel...

Page 33: ...y to move menu Enter to select EXIT PLAY PAUSE Fast forward playback Reverse playback Switch to live mode 1 Enter 1 to display channel 1 4 Enter 4 to display channel 4 2 Enter 2 to display channel 2 3...

Page 34: ...epare and then connect the Monitor Camera and Power cables See following steps on how to make the installation 1 Pre caution No impacts or heavy loads should be applied on the product Do not attempt t...

Page 35: ...t to a monitor VGA Monitor or CCTV Monitor Connect to the VGA port or and the TV OUT Port on rear panel of the product 4 Connection of Audio Devices Connect to the Speaker to Audio OUT and Microphone...

Page 36: ...AVALON H User Manual 2 16 Caution z Use shielded audio cable to prevent system damage in the instance of a lighting strike 5 Sensor Other device connection examples...

Page 37: ...b Sensor IN connection For each sensor port used you must connect to the GND port To activate a sensor you normally have to supply a separate power supply unit To get more details see sensor connecti...

Page 38: ...ion For each sensor port used you must connect to the GND port To activate a sensor you normally have to supply a separate power supply unit To get more details see sensor connection diagram on the se...

Page 39: ...se fatal damage on HDD data and HDD 6 Connecting a HDD When connecting a HDD the user must follow the connection details and diagram below Disconnect the Power cable from the DVR a Remove the top cove...

Page 40: ...the battery to explode The user must seek guidance from the supplier before replacement 2 Replace CMOS battery CMOS battery supplies power to the main board clock when the power is off Specification...

Page 41: ...3 1 Wklv vhfwlrq frqwdlqv lqirupdwlrq derxw wkh uhfruglqj vhdufklqj sod edfn dqg rwkhu rshudwlqj ihdwxuhv ri wkh GYU1 Rshudwlqj DYDORQ K K...

Page 42: ...AVALON H User s guide 3 2...

Page 43: ...ss to the DVR controls until you have logged in To log in select the TOOL button from the task bar and then select USER as in the below picture Ways to Log in Mouse front key Remote controller ways to...

Page 44: ...oller buttons Live display can be changed from 1 4 9 16 PiP displays To change display options press the Live button on front panel The following illustrations are examples of the live display modes D...

Page 45: ...ency Recording On Sensor Activating Recording PTZ Control On Continuous Motion Alarm Recording Warning for exceeding temperature Continuous Sensor Activating Recording Sequence mode in operation Motio...

Page 46: ...tion The user can turn on and off the PTZ features when clicking on this icon Playback Function Click this button to start playback the of the latest recorded data immediately Hold the Task Bar Functi...

Page 47: ...be displayed on bottom of left This function only works when in single channel view not split screens FREEZE ALL This will freeze the live display SHOW MOTION AREA This will show the areas where motio...

Page 48: ...ALON H User s guide 3 8 The NO SIGNAL message appears when no camera is connected or there is no signal detected The Administrator can authorize or restrict the user s permissions this included the li...

Page 49: ...a channel it shows the NO PERMISSION message step 01 Enter the setup Menu step 02 Enter the system User step 03 Left click on Add Change Configuration Menu Step04 Untick the permission box step05 Ret...

Page 50: ...rag it in the desired direction The PTZ is then moved in the same direction as the mouse PTZ speed increases when you move to mouse further away from the center of the image The zoom control can be co...

Page 51: ...sitions The User can select the PRESET TOUR in the PTZ Setup and then record a path for the PTZ camera to follow step 01 Right click the mouse button step 02 Click on the Preset Tour 71 Search 4 Simpl...

Page 52: ...ING SEARCH The user can select a desired search time by clicking on the time bar The white bar represents the current search time and location being played back The other colors mean Red Instant recor...

Page 53: ...he data will be transferred step1 Press backup button on front panel step2 Setting starting time step3 Press Backup button again to set ending time step4 Configure the device and channels to backup th...

Page 54: ...e marked with a on calendar Select the date and time then click the play button to start the playback 7 Event Log The event log displays the events recorded on the DVR by the user selection of event t...

Page 55: ...hted click the play button There are 4 types of event that are logged in the event log Alarm by Sensor Alarm by Motion Alarm by Video Loss Alarm by HDD Full 8 Jump to First saved data This will move t...

Page 56: ...ends on your DST setting if you use this DVR in a country with DST changes please turn this option on Once this feature activated it will control the time zone DST increment 1hr At some point in the y...

Page 57: ...VING SEARCH it marks with the DST recorded data with a to then playback click the play button System log The system records detailed log information for the general operation of the DVR User can check...

Page 58: ...d log information Below is any example of an exported log file file name is system log The system log is displayed as 5 lines per page You can move to next or previous page with System log has 3 types...

Page 59: ...4 1 1 DYDORQ K K VHWXS...

Page 60: ...AVALON H User s Guide 4 2...

Page 61: ...NFIGURATION USER CONFIGURATION CONFIGURATION SHUTDOWN CAMERA CAMERA CONFIGURATION PTZ CONFIGURATION SPOT SEQUENCE CONFIGURATION MONITOR CONFIGURATION RECORD RECORD CONFIGURATION MOTION EVENT CONFIGURA...

Page 62: ...t panel or use the mouse and task bar menu via Tool Setup as below Step 01 Use the mouse click on Tool then select Setup Step 02 The Setup menu will appear as below G Tip To setup configuration you mu...

Page 63: ...tton and then press the SAVE button to apply DVR ID The ID is for when the DVR is controlled by external device such as the remote controller or a keyboard controller To be controlled by external devi...

Page 64: ...ime and date options will not be available One you select either of the DATE TIME fields and it shows the menus as above Change the time and date format as required and click the OK button to confirm...

Page 65: ...s Select the local timezone where the system is located and then click Ok The System will automatically update for DST if selected area is in a DST timezone DST DAY LIGHT SAVING TIME If you don t want...

Page 66: ...l between synchronization Default NTP server that is set on the DVR is pool ntp org The user can change to different server by entering the address into the NTP SERVER box KEYPAD BEEP Toggle the Keypa...

Page 67: ...t USB memory to the USB port on the product Click the SCAN option and system displays recognized media name and new version number After recognition of the update click the OK button to proceed with u...

Page 68: ...ording to its model 1 FORMAT This menu allows the user to format selected HDD Click on the box es required for matting and click the format button 2 HDD OVERWRITE In this menu the user can select the...

Page 69: ...ete and change each user s permission or login authorization To add a new user 1 Click on the ADD CHANGE 2 Enter the username and password for the new account 3 Set the user s permission these are the...

Page 70: ...will be displayed as above 4 Change permissions for the user and then click OK to save To Delete a user 1 Decide which user to delete from the users list 2 Click the DEL button next to the user G G G...

Page 71: ...h as USB Import means load a saved setup file from an external device such as CD DVD USB to the DVR system The imported system setup file should be made from the same system f w version as on the DVR...

Page 72: ...r setting up the camera configuration with the DVR The Hidden feature is to select hide covert channel on live and search screens Press ADJUST to change image settings The image settings that can be c...

Page 73: ...same as the connected PTZ camera s ID Checklist for PTZ camera activation 1 Match the connected PTZ camera s protocol 2 Set Baud Rate the same as the PTZ camera 3 Set Camera ID the same as the PTZ cam...

Page 74: ...100 seconds Interval This is the time setting between which the cameras are rotated in the sequence mode for the spot output Popup When there is an alarm on the system the user can select to have tha...

Page 75: ...nge of 0 30 VGA resolution Set the resolution to match the VGA monitor that is connected to the DVR or use the FIT IN VGA option OSD Select OSD details to be displayed on the monitor the options are D...

Page 76: ...llation FPS mean the number of Frames per Second a frame consists of even odd fields The System calculates the FPS resource already occupied and automatically updates the recording speed with every ch...

Page 77: ...record regardless of the Motion Event configuration Orange Sensor Recording This means the unit will record from when a sensor event is triggered the recording duration can be configured in the motion...

Page 78: ...y time nor trigger any event even if there is motion or a sensor event The system can have up to 32 different Holiday setup on its recording configuration schedule After making a recording schedule cl...

Page 79: ...chedule and then input a Description for the holiday Click the Add button to then save on list and recording schedule AUDIO In the Audio menu the user can select 4 audio input and 1 audio output To li...

Page 80: ...The instant recording menu is where the user can make the setting for the instant recording button on the front panel of the DVR The unit will always change to the Tip Audio sound is available in bot...

Page 81: ...Events The user must configure these settings if they want to use the motion sensor and alarm functions of the DVR Tip Instant Recording Emergency Recording If Instant recording button is located on...

Page 82: ...s can be set from 1 10 10 being the highest sensitivity the default setting is 5 normal sensitivity Area The user can select the areas of the video screen which detect motion Clicking on this option w...

Page 83: ...for alarm set if the alarm requires a signal On Off Also in this menu set the alarm type N O or N C ACTION Set the linking between the sensor motion events PTZ preset and alarm output Tip If the sens...

Page 84: ...is is the time that the alarm output signal remains active The default value is 5sec and 1 100 sec is available Preset This function move a PTZ camera to defined preset position when an event is trigg...

Page 85: ...This option the user can select which types of event are to be sent to the remote client The options either Motion or Sensor or both Network Setup User should enter the IP address of the remote clien...

Page 86: ...local network administrator or ISP Port Numbers The Default ports are in the picture below if you need to use different ports then make sure the same port numbers correspond on the remote software Tra...

Page 87: ...u wish to use The Default on the DVR CCTV LINK NET Host Name Enter the registered host name of the DDNS account ID Enter the registered ID for the DDNS account Password Enter the registered password f...

Page 88: ...th the RS 232 and RS 485 have the same setup menu the user should use the appropriate transmission type based on the product First select the Type of external device connected to the DVR serial port a...

Page 89: ...n the DVR To set e mail server Type Toggle the Type between ON OFF to setup e mail server Option On each mail account the user can choose which options such as Motion detection Sensor Video Loss Power...

Page 90: ...Setup and Network The user can select ALL if they want to search all categories The search results are shown in the system log table The user can move between pages using the arrow keys above the tabl...

Page 91: ...d data on the DVR Recording End This shows the last time that data was recorded by the DVR Disk Capacity This shows the total storage on the DVR Used Space This shows how much of the storage already c...

Page 92: ...AVALON H User s Guide 4 34 Audio This menu displays the current activation audio status OZP Version The version menu displays all the general system information...

Page 93: ...set on the DVR NTSC or PAL If you have any issue with the product you may be asked by your distributor to supply them with the firmware version installed on the DVR 1 Quick Setup The Quick setup menu...

Page 94: ...de This is so the user can adjust the recording and at the same time the recording retention If the Quick setup is used it will overwrite any pervious recording settings made in the recording menu Bel...

Page 95: ...Backup OXP Backup This allows the user to export any important recordings to an external device The backup is available onto an ODD or an external USB device 1 To make a backup of recorded data Press...

Page 96: ...screen will then be shown as below 3 Click the SCAN option to search the DVR for connected installed backup devices One the scan is complete select a device to export the recordings 4 Select which cha...

Page 97: ...er with the backup select the EXPORT VIEWER option 8 Once all the settings have been make click the Export option OYP Auto USB backup This option is for making a backup of current recorded data to a c...

Page 98: ...the Start button To stop the Auto USB backup 1 Click the BACKUP button when in the live screen 2 The System will show the AUTO USB BACKUP display as above 3 Click the Cancel button OZP Backupviewer Th...

Page 99: ...r to open folders are assigned by date 4 Then select the backup file In the folder backup files are assigned by the time 5 Click the OK button 6 The Backupviewer will then play back the recorded data...

Page 100: ...Above are the functions of the buttons on the backup viewer O P Backupviewer options Backup viewer has several convenient options Backup Viewer Options Convert to avi format Zoom in out Save a still...

Page 101: ...ckupviewer after changing this option De Interlace Improve playback picture quality when playing back D1 704x480 data Following pictures shows the difference between interlaced and de interlaced image...

Page 102: ...G G A 1 G G G G G G G G G G G G G G G G G G G G G G G G G G G G G Troubleshooting Guide and Glossary...

Page 103: ...AVALON HG GUser Manual A 2 G G G G G G G G G G G G G G G G G G G G G G G G G G G G G G G G G G G...

Page 104: ...ed power capacity No video on the monitor It may be due to connection of power cable Make sure the power cable is connected properly to a monitor It might be due to connection of the cable to the moni...

Page 105: ...nected properly or the cable has a defect Check the connection or change the cable You may not have set the recording at the recording setting Check the setting value in the recording setting again Mo...

Page 106: ...ed when there is input Duration of the sensor alarm has been set too long Adjust the output port operation time for when the sensor has detected input Recording is not working in Sensor Operation Mode...

Page 107: ...nitoring region The camera is not properly fixed Safely fix the camera stable The camera image is projected unevenly or it is not working properly Check the camera s operation status Playback Sureohpv...

Page 108: ...cannot be connected Conflicting with the IP of other equipment if other equipment uses the same IP If the result of Ping test after removing the network cable of Avalon H is O K other equipment uses...

Page 109: ......

Page 110: ...ommittee which established the U S color TV standard The NTSC standard was chosen as the color TV standard for the U S in 1953 and later in 1960 by Japan Korea also adopted the NTSC standard after con...

Page 111: ...yboard printer etc and is an interface supporting Plug Play technology SMTP Simple Mail Transfer Protocol SMTP is a standard protocol used in Internet e mail transmission Frame A frame is a complete s...

Page 112: ...should be made to designated A S agents or company A S centers for quick and reliable A S service Recommendations Cautions 1 Please place the accessories provided with the product in a safe place and...

Page 113: ...G 360 Vision Technology Ltd Registered Office Unit 7 Seymour Court Manor Park Runcorn Cheshire WA7 1SY tel 44 0 870 903 360 1 fax 44 0 870 903 360 2 Web www 360visiontechnology com...

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