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     Vicon part number 8009-8112-91-00                                            Section 1  Rev 906 

 

 

 

 

                                                      

XX112-91-00

   

 
 
 
 
 
 
 

 

 

 

 

     

 

HYBRID NETWORK VIDEO RECODERS 

WITH INTERNAL RAID 

RECOVERY PROCEDURE

  

 
 
 
 
 
 
 
 
 
 
 
 
 

Copyright © 2006 Vicon Industries Inc. All rights reserved. 
Product specifications subject to change without notice. 
Vicon and its logo are registered trademarks of Vicon Industries Inc. 
 
 
 
 

 

 

 

 
 
 
 

VICON INDUSTRIES INC., 89 ARKAY DRIVE, HAUPPAUGE, NEW YORK 11788 

TEL: 631-952-CCTV (2288)  FAX: 631-951-CCTV (2288)  TOLL FREE: 800-645-9116 

24-Hour Technical Support: 800-34-VICON (800-348-4266) 

UK: 44/(0) 1489-566300  WEB: www.vicon-cctv.com

 

Summary of Contents for Kollector Elite XG

Page 1: ... All rights reserved Product specifications subject to change without notice Vicon and its logo are registered trademarks of Vicon Industries Inc VICON INDUSTRIES INC 89 ARKAY DRIVE HAUPPAUGE NEW YORK 11788 TEL 631 952 CCTV 2288 FAX 631 951 CCTV 2288 TOLL FREE 800 645 9116 24 Hour Technical Support 800 34 VICON 800 348 4266 UK 44 0 1489 566300 WEB www vicon cctv com ...

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Page 5: ...ng an installation This document describes the steps and actions that need to be taken in order to replace and repair a failed database drive or OS hard drive on the Kollector Elite internal RAID Configuration The Kollector Elite with the internal RAID is pre configured to allow all data recorded by the Kollector to be RAID protected in case of a hard drive failure The Kollector is equipped with 5...

Page 6: ...hot swappable drives array This controller can be monitored using Internet Explorer from the Kollector itself or remotely Note To work remotely firewall settings will need to be changed In order to run the RAID console follow these steps To open the RAID console a Click Start or press the Windows button on the keyboard b Choose Run and type http localhost 3570 The following window will display ...

Page 7: ...guration 3 Click the Hyperlink with the Kollector name under the Select the Server below to Configure RAID Controllers The following page will load up In the password field enter the Password factory default is 1234 Select the full access option and click Submit ...

Page 8: ...ID array is built from 3 or 4 drives A failed drive will show with a red mark on it to indicate the RAID is broken and needs to be replaced Refer to the Replacing a Bad Database Drive procedure that follows for details There is no need perform any action on the RAID For further assistance contact Vicon technical support at 800 34 VICON 800 348 4266 ...

Page 9: ...e as described previously in this document 2 The failed drive will show up in the device screen 3 In order to switch off the beep sound a Click on the card icon under the Physical View b Another menu opens on the right c Click on Silence Alarm 4 Identify the failed drive in the list and using that drive number locate the bad drive in the Kollector keeping in mind that the operating system drive le...

Page 10: ... integrity this process might take a few minutes Following these steps will ensure maximum protection of the recorded data Replacing the OS Hard Drive Contact Vicon Technical Support 1 800 34 VICON 1 800 348 4266 if there is a problem with the OS hard drive After Vicon has verified that the OS hard drive needs to be replaced they will send a replacement drive and all necessary software product cod...

Page 11: ...ll the way in 6 Apply power to the Kollector Windows XP will come up 7 After few seconds the message Windows has finished installing new devices Do you want to restart your computer now will display 8 Press Yes to restart the Kollector 9 When the Kollector starts again go into the Start menu Run Type http localhost 3570 10 The Intel RAID Web Console will load ...

Page 12: ...here is no hard drive failure Define a Name 1 Right click on Start and choose the Explore option 2 Right click on My Computer and choose Properties 3 Select the Computer Name tab 4 Press the Change button 5 Change the name from KP 0000 to the name selected for this computer 6 Press OK button 7 Change the computer description to be the same as the computer name just selected for this Kollector Elit...

Page 13: ...ternet Connection Firewall is on 5 Left click the General slider 6 Scroll down the menu and double click on Internet Protocol TCP IP 7 Enter the IP Address Subnet mask 8 Default Gateway and DNS are optional and might be used while connecting to the Internet etc 9 Press OK twice to approve the network settings Installing ViconNet 1 To install ViconNet use the Start Menu Run Type C Vicon Index htm 2...

Page 14: ...ountries in Europe contact Vicon Industries U K Ltd Brunel Way Fareham PO15 5TX United Kingdom Phone 44 0 1489 566300 Fax 44 0 1489 566322 2 Attach a sheet of paper to the unit with the following information a Name and address of the company returning the unit b Name of the Vicon employee who issued the R A c R A number d Brief description of the installation e Complete description of the problem ...

Page 15: ...e not defective or any equipment which may have been tampered with altered misused or been subject to unauthorized repair Software supplied either separately or in hardware is furnished on an As Is basis Vicon does not warrant that such software shall be error bug free Software support via telephone if provided at no cost may be discontinued at any time without notice at Vicon s sole discretion Vi...

Page 16: ...rters Brunel Way Fareham PO15 5TX United Kingdom 44 0 1489 566300 Fax 44 0 1489 566322 Brussels Office Planet II Unit E Leuvensesteenweg 542 B 1930 Zaventem Belgium 32 2 712 8780 Fax 32 2 712 8781 Far East Office Unit 5 17 F Metropole Square 2 On Yiu Street Shatin New Territories Hong Kong 852 2145 7118 Fax 852 2145 7117 Internet Address www vicon cctv com ...

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