Wireless Troubleshooting
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How can I check to be sure if I am interfered or not
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If I've confirmed it is an interference problem. What should I do
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What should I do if I have low signal or high noise
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Unable to associate to the access point
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Unable to authenticate to the access point
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Unable to get an IP address via DHCP
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What should I get back to my technical support for analysis
Is it a hardware problem ?
If following symptoms happen on the access point
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None of the LEDs turn on when I plug in the power adapter
Make sure you are using the supplied power adapter and that it is plugged in to an
appropriate power source. Check that the power source is turned on. If the problem
persists, you may have a hardware problem. In this case, you should contact your local
vendor.
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The ZyAIR reboots automatically sometimes
The supplied power to ZyAIR is too low. Check that the ZyAIR is receiving enough power.
How can I check to be sure if I am interfered or not ?
There may not be an easy or quick answer to this. One thing to notice first is whether the
problems are continuous or intermittent. Interference usually occurs intermittently, or else
it would have likely been noticed when the link was first commissioned.
If I've confirmed it is an interference problem. What should I do?
Change the location and choose other radio channel to see whether the impact of the
