ZyXEL Communications WAP5805, User Manual

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Chapter 11 Troubleshooting
WAP5805 User’s Guide
74
4
Make sure your computer is in the same subnet as the WAP5805. (If you know that there are
routers between your computer and the WAP5805, skip this step.)
• If there is a DHCP server on your network, make sure your computer is using a dynamic IP
address. See Section 10.4 on page 81 .
• If there is no DHCP server on your network, make sure your computer’s IP address is in the
same subnet as the WAP5805. See Appendix B on page 111 .
5
Reset the device to its factory defaults, and try to access the WAP5805 with the default IP address.
See
Section 10.7 on page 70 .
6
If the problem continues, contact the network administrator or vendor, or try one of the advanced
suggestions.
Advanced Suggestion
• If your computer is connected wirelessly, use a computer that is connected to a LAN port.
I can see the Login screen, but I cannot log in to the WAP5805.
1
Make sure you have entered the password correctly. The default password is 1234 . This field is
case-sensitive, so make sure [Caps Lock] is not on.
2
This can happen when you fail to log out properly from your last session. Try logging in again after
5 minutes.
3
Disconnect and re-connect the power adaptor or cord to the WAP5805.
4
If this does not work, you have to reset the device to its factory defaults. See Section 11.4 on page
75 .
11.3 Internet Access
I cannot access the Internet.
1
Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide.
2
Make sure the WAP5805 in access point mode is connected to a broadband modem or router with
Internet access. Connect to another WAP5805 in client mode to access the Internet through the
WAP5805 in access point mode. Use the switch on the WAP5805’s side panel to change your system
operating mode setting (see
Section 2.1.3 on page 19 ). Make sure the client is within the
transmission range of the AP.
3
If you are trying to access the Internet wirelessly, make sure the wireless settings in the wireless
client are the same as the settings in the AP.