2. Type “admin” as the user name, "1234" (default) as the password and press
ENTER
.
3. You should now see the
SITE
MAP
screen. Click the help icon (located in the upper right portion all screens) for online
HTML help.
Procedure For SMT Configuration via Telnet
1. Launch a Telnet program. In Windows, click
Start
and then
Run
. Type “Telnet” followed by a space and the IP address
of the Prestige, (192.168.1.1 is the default) and click
OK
to display the password screen.
2. Enter “1234”, the default password, to access the SMT main menu. As you type a password, the screen displays an “
*”
for each character you type.
Use the ISP information you gathered to configure SMT menu 4 and access the Internet. Refer to your
User’s Guide
for
details.
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PROBLEM
CORRECTIVE ACTION
The PWR and/or SYS LED
are off.
Make sure the Prestige is connected to the correct power adapter, the power adapter is
plugged into an adequate power supply and the Prestige power switch is turned on.
Turn the Prestige off and on. If the error persists, you may have a hardware problem. In this
case, you should contact your vendor.
The LAN LED won’t turn on.
Check the cable connection to the Prestige LAN port.
Make sure your computer NIC (Network Interface Card) is working properly.
The DSL LED is off.
Check the connection between the Prestige DSL port and the wall jack. Make sure you are
using RJ11 connector for POTS models and RJ45 connector for ISDN models.
I cannot access the SMT
menu.
The default SMT password is “1234”. If you have changed the password and have now
forgotten it, you will need to upload the default configuration file (see
User’s Guide
).
I cannot access the web
configurator.
Check that your computer IP address and the Prestige IP address are on the same subnet.
If you changed the Prestige default LAN IP address then enter the new one as the URL.
Remove any filters you have applied in menu 3.1 (LAN) or in menu 11.5 (WAN) to block web
service.
I cannot ping any computer on
the LAN.
If all of the 10/100M LAN LEDs are off, check the cables between the Prestige and your
computer or hub.
Verify that the IP address and the subnet mask of the Prestige and the computers are on the
same subnet.
Check the TCP/IP configuration on your computer. Make sure that the IP address and the
subnet mask of the Prestige and the computers are on the same subnet.
I cannot get a WAN IP
address from the ISP.
The WAN IP is provided after the ISP verifies the MAC address, host name or user ID.
Find out the verification method used by your ISP and configure the corresponding fields.
I cannot access the Prestige
web configurator.
Check if you have applied a filter in menu 3.1 (LAN) or in menu 11.5 (WAN) to block web
service.
Check the TCP/IP configuration on your computer. Make sure that the IP address and the
subnet mask of the Prestige and the computers are on the same subnet.
The default password is “1234”. If you have changed the password and have now forgotten
it, you will need to upload the default configuration file (see
User’s Guide
).
I cannot access the Internet.
Make sure the Prestige is turned on and connected to the network.
If the Prestige’s DSL LED is off, check the cable between the Prestige and the telephone wall
jack. Make sure you are using RJ11 connector for POTS models and RJ45 connector for
ISDN models.
Make sure you entered your user name correctly. A username may be case-sensitive.
