Troubleshooting
Before performing troubleshooting, make sure both the P964 APR’s power (
PWR
)
LED and the system status (
SYS
) LED are on.
PROBLEM
CORRECTIVE ACTION
The PWR LED
is off.
Make sure that the P964 APR’s power adaptor is connected to the
P964 APR and plugged in to an appropriate power source. Check
that the power source is turned on.
If the error persists, you may have a hardware problem. In this
case, you should contact your cable operator.
The SYS LED is
off.
Turn the P964 APR’s power off and then on again.
LAN (1~4) LED
WLAN LED and
USB LED are
OFF.
Check the LAN/WLAN/USB LEDs on the front panel. One of
these LEDs should be on. If they are all off, check the Ethernet
cables between your P964 APR and hub/station, or your
802.11g/11b clients, or the USB cable on your station.
Can not access
the Internet.
Make sure that the coaxial cable is connected to the P964 APR
and the Internet.
Check with your service provider to see if your account has been
activated.
Check if your computer’s network configuration is correct. For a
dynamic IP address assignment, you have to activate your
computer’s DHCP client. Meanwhile, you may need to assign a
DNS server address. Refer to cable operator’s configuration
information.
Launch “192.168.1.1:8080” in your web browser. Enter “webadmin” as user name and
“1234” as password to log on for more information.