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Prestige 841-25 User’s Guide 

Customer Support 

Please have the following information ready when you contact customer support: 

• 

Prestige model and serial number. 

• 

Warranty Information. 

• 

Date that you received your Prestige. 

• 

Brief description of the problem and the steps you took to solve it. 

SUPPORT E-MAIL 

TELEPHONE

1

 WEB 

SITE 

METHOD 

 
 
LOCATION 

SALES E-MAIL 

FAX

1

 FTP 

SITE 

REGULAR MAIL 

[email protected] 

+886-3-578-3942 

www.zyxel.com

 

www.europe.zyxel.com

 

ftp.zyxel.com

 

WORLDWIDE 

[email protected]

 +886-3-578-2439 

ftp.europe.zyxel.com

 

ZyXEL Communications 
Corp. 
6 Innovation Road II 
Science Park 
Hsinchu 300 
Taiwan 

[email protected]

 +1-800-255-4101 

+1

-

714

-

632-0882

 

www.us.zyxel.com

 

NORTH 
AMERICA 

[email protected]

 +1-714-632-0858 

ftp.us.zyxel.com

 

ZyXEL Communications Inc. 
1130 N. Miller St. 
Anaheim 
CA 92806-2001 
U.S.A. 

[email protected] 

+49-2405-6909-0 

www.zyxel.de 

GERMANY 

[email protected] 

+49-2405-6909-99 

 

ZyXEL Deutschland GmbH. 
Adenauerstr. 20/A2 D-52146 
Wuerselen 
Germany 

+33 (0)4 72 52 97 97 

FRANCE 

[email protected]  

+33 (0)4 72 52 19 20 

www.zyxel.fr  

ZyXEL France 
1 rue des Vergers 
Bat. 1 / C 
69760 Limonest 
France 

[email protected]

 

+34 902 195 420 

SPAIN 

[email protected]

  

+34 913 005 345 

www.zyxel.es

  

ZyXEL Communications 
Alejandro Villegas 33 
1º, 28043 Madrid 
Spain 

[email protected]

  

+45 39 55 07 00 

www.zyxel.dk

  

DENMARK 

[email protected]

  

+45 39 55 07 07 

 

ZyXEL Communications A/S 
Columbusvej 5 
2860 Soeborg 
Denmark 

[email protected]

  

+47 22 80 61 80 

www.zyxel.no

  

NORWAY 

[email protected]

  

+47 22 80 61 81 

 

ZyXEL Communications A/S 
Nils Hansens vei 13 
0667 Oslo 
Norway 

[email protected]

  

+46 31 744 7700 

www.zyxel.se

  

SWEDEN 

[email protected]

  

+46 31 744 7701 

 

ZyXEL Communications A/S 
Sjöporten 4, 41764 Göteborg 
Sweden 

FINLAND 

[email protected]

 +358-9-4780-8411 

www.zyxel.fi

  

ZyXEL Communications Oy 
Malminkaari 10 
00700 Helsinki 
Finland 

                                                      

1

 “+” is the (prefix) number you enter to make an international telephone call. 

Summary of Contents for P-841

Page 1: ...Prestige 841 25 VDSL Modem User s Guide May 2004...

Page 2: ...or Canadian Users 3 ZyXEL Limited Warranty 3 Customer Support 4 Syntax Conventions in this Guide 5 About Your Prestige 5 About VDSL 5 Packaging List 5 Key Features 5 The Front Panel 5 Description of L...

Page 3: ...g two conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operations This equipment has been tes...

Page 4: ...al end user purchaser that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase During the warranty period and upon proof of purc...

Page 5: ...05 6909 0 www zyxel de GERMANY sales zyxel de 49 2405 6909 99 ZyXEL Deutschland GmbH Adenauerstr 20 A2 D 52146 Wuerselen Germany 33 0 4 72 52 97 97 FRANCE info zyxel fr 33 0 4 72 52 19 20 www zyxel fr...

Page 6: ...e following section for more background information on VDSL Your Prestige is easy to install You do not need to do any configuration All the configuration is done at the DSLAM end About VDSL VDSL is a...

Page 7: ...king The Prestige is connecting to a VDSL line or has problem establishing a VDSL connection Off The VDSL port is not connected to the telephone jack The Rear Panel The rear panel of the Prestige is s...

Page 8: ...the Prestige on You might have used the wrong power adaptor Use the included power adaptor only Refer to the power specifications Use a different power outlet Disconnect and connect the power adaptor...

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