Hughes Jupiter HT1000 User Manual Download

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HT1000 Satellite Modem User

Guide

11717 Exploration Lane, Germantown, MD 20876
Phone (301) 428-5500 Fax (301) 428-1868/2830

1039111-0001
Revision A
October 17, 2012

http://www.Datasheet4U.com

Summary of Contents for Jupiter HT1000

Page 1: ...HT1000 Satellite Modem User Guide 11717 Exploration Lane Germantown MD 20876 Phone 301 428 5500 Fax 301 428 1868 2830 1039111 0001 Revision A October 17 2012 http www Datasheet4U com ...

Page 2: ...sure the correctness and completeness of the material in this document Hughes Network Systems LLC shall not be liable for errors contained herein The information in this document is subject to change without notice Hughes Network Systems LLC makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular...

Page 3: ...ements 8 Internet browser 8 Contact information 8 Chapter 2 System Control Center 11 Accessing the System Control Center 11 System Control Center home page 11 Indicator links 13 Parameters bar 14 Center panel text links and information 15 HELP area 15 Download Allowance Status 15 Side panel 16 Status and information screens 16 System Status page 17 System Information page 18 Connectivity Test 18 B...

Page 4: ... Windows Vista to use DHCP 32 Configuring Windows XP to use DHCP 33 Configuring a Mac computer to use DHCP 35 Appendix B Standards compliance 37 Safety Operating conditions for Canada 37 Repairs in Canada 37 Electromagnetic interference EMI 38 FCC Part 15 38 Canada Class B warning 38 Acronyms and abbreviations 39 Index 41 ...

Page 5: ...t in personal injury or in some cases death as explained below Each of these signal words indicates the severity of the potential hazard DANGER indicates a potentially hazardous situation which if not avoided will result in death or serious injury WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injury CAUTION indicates a potentially hazardo...

Page 6: ...ols may appear next to DANGER WARNING or CAUTION to indicate a specific type of hazard for example fire or electric shock If other hazard symbols are used in this document they are identified in this section Additional symbols This document uses the following symbol to indicate a safety alert message that concerns a potential electric shock hazard This document uses the following hazard symbols In...

Page 7: ...lite modem connects to a satellite network to provide Internet service The modem has an Ethernet port so it can be connected to a computer or LAN Figure 1 shows the front of the HT1000 satellite modem After your HT1000 satellite modem has been installed you can use your computer s web browser to access the Internet or an intranet The HT1000 supports local area networks LANs to extend Internet conn...

Page 8: ...ion that is resting on its built in base as shown in Figure 1 on page 7 Computer requirements The computer that connects to the satellite modem should meet the minimum requirements specified by the computer operating system manufacturer and the following networking and browser requirements Networking requirements Ethernet port Ethernet cable provided Ethernet NIC 10 100 Mbps configured as follows ...

Page 9: ...r Care page opens Options 1 2 and 3 below are available on this page 1 Search our Knowledge Base a In the Self help section click Knowledge Base Search b Follow the on screen instructions to find the information you need 2 Email a Customer Care representative a In the Contact Hughes section click Email b Complete the email form c Click Email Us 3 Chat with a Customer Care representative a In the C...

Page 10: ...Chapter 1 Overview 10 1039111 0001 Revision A ...

Page 11: ...ontrol Center To access the System Control Center a computer with a web browser installed must be connected to the satellite modem s LAN port The System Control Center web site is hosted on the modem consequently the computer does not have to be connected to the Internet To open the System Control Center double click the System Control Center shortcut on your computer desktop or follow these steps...

Page 12: ...formation about indicator links Figure 2 System Control Center home page before activation Figure 3 shows the System Control Center home page after service activation The System Status indicator is green which means that all functions are working within normal parameters Figure 3 System Control Center home page after activation ...

Page 13: ... indicator also changes color to indicate the operational status of the satellite router Figure 5 explains the colors and their meanings for the System Status indicator Figure 5 System Status indicator colors and meanings Note Hughes maintains a Fair Access Policy FAP This policy establishes an equitable balance in Internet access for all HughesNet subscribers Hughes assigns a Download Allowance t...

Page 14: ... System Information System Information page General information screen that identifies software and hardware versions and other important satellite connection information Parameters bar The parameters bar appears at the top of all System Control Center screens as shown in Figure 6 This bar displays three important fields of information SAN Site account number SAN ESN Electronic Serial Number Diagn...

Page 15: ...hesNet Web Portal which contains a variety of useful tools resources and information Access to the HughesNet portal is determined by your service plan Additional Premium Services Gives you access to a additional services and self help information Customer Care Navigates to the Customer Care web page where you manage the various facets of your account Download Allowance Status The Status Meter moni...

Page 16: ... modem Help Opens the Help page This page includes a variety of topics such as getting started and recommended browser settings Note Some of these links may not appear because they are not enabled by the NOC Status and information screens The System Control Center screens list status and operational parameters and their current values in a tabular form For example the following illustration shows ...

Page 17: ...17 System Status page The System Status page lists parameter information vital to the proper operation of the HT1000 Available system status values as shown in Figure 9 may vary depending on how your satellite modem is configured Figure 9 System Status page ...

Page 18: ...ntification information software versions and satellite information Figure 10 System Information page o Connectivity Test Use the Connectivity Test link on the side panel to check the connectivity to the Hughes Network Operations Center NOC To test your connectivity 1 Click the Connectivity Test link on the side panel The Terminal Gateway Connectivity Test appears in the center of the screen ...

Page 19: ...ision A 19 2 Click the Start the test link as shown in Figure 11 Figure 11 Connectivity Test Start 3 The Terminal Gateway Connectivity Test panel appears indicating the test has started as shown in Figure 12 Figure 12 Connectivity Test started screen ...

Page 20: ... appear in the center panel Figure 13 shows the results of the test Figure 13 Connectivity Test results Built in Self Test Use the Built in Self Test link on the side panel to check the connectivity of the satellite modem To initiate the test 1 Click the Built in Self Test link on the side panel ...

Page 21: ...Chapter 2 System Control Center 1039111 0001 Revision A 21 2 The test results appear below the link as shown in Figure 14 Figure 14 Built in Self Test screen ...

Page 22: ...on A HELP Welcome to HughesNet The HughesNet web portal contains a variety of useful tools resources and information Access to the HughesNet portal is determined by your service plan Figure 15 Figure 15 Welcome to HughesNet screen shows the Welcome screen ...

Page 23: ...ion A 23 Customer Care Navigates to the Customer Care web page Figure 16 where you can manage various facets of your account Figure 16 Customer Care web page Additional Premium Services Gives you access to additional services and self help information ...

Page 24: ...Chapter 2 System Control Center 24 1039111 0001 Revision A ...

Page 25: ...y their appearance on off blinking or flashing the LEDs indicate the modem s operating status The front panel LEDs are all blue when lit Figure 17 Front panel LEDS on the HT1000 Table 2 explains what the modem status is when the LEDs are on off or blinking On means the LED is continuously lit Blinking means the LED is usually on but ...

Page 26: ...stly on Transmitting data Blinking mostly off Ranging The modem is measuring the distance to the satellite to calibrate transmit timing and transmit power Off Condition preventing transmission Receive ON OK Receive path is operational Blinking Receiving data Off Condition preventing receipt of data System ON Connection established with the NOC Off Condition preventing full operation Power On Red c...

Page 27: ...ter 3 LEDs 1039111 0001 Revision A 27 LAN port LEDs Green and orange LEDs on the LAN Ethernet port on the modem s rear panel indicate link status and speed as explained in Figure 18 Figure 18 LAN port LEDs ...

Page 28: ...Chapter 3 LEDs 28 1039111 0001 Revision A ...

Page 29: ...r the Internet However to gain access to the Internet private addresses may be converted by a network address translation NAT service to a public IP address that can be used on the Internet Both private and public addresses can be dynamic or static Configuring a computer to use DHCP DHCP is a protocol that allows a computer to obtain its IP address from a DHCP server on a network when the computer...

Page 30: ...s the satellite modem network connection The Local Area Connection Status window opens 4 Click Properties The Local Area Connection Properties dialog appears as shown in Figure 20 Note Depending on the computer s security settings a message may appear requesting that you confirm the action before proceeding If you see this message click Continue to proceed 5 Ensure that both Client for Microsoft N...

Page 31: ...dows 7 9 Ensure that both the Obtain an IP address automatically and Obtain DNS server address automatically options are selected 10 Click OK 11 Click Close to close the Local Area Connection Properties dialog 12 Click Close to close the Local Area Connection status dialog 13 Confirm that you have an IP address a Press Win R Windows key R b Type cmd and click OK c In the command type ipconfig rene...

Page 32: ...ot successfully configure your system if the red X is present 2 Right click the Local Area Connection NIC Card icon which represents the satellite modem network connection and select Properties The Local Area Connection NIC Card Properties dialog appears as shown in Figure 23 Note Depending on the computer s security settings a User Account Control message may appear requesting that you confirm th...

Page 33: ...lly and Obtain DNS server address automatically options are selected 8 Click OK 9 Confirm that you have an IP address a Click Start Run b Type cmd and click OK c Type ipconfig renew and press Enter d Make sure an IP address is shown on the line that starts with IP Address Configuring Windows XP to use DHCP 1 From the Windows desktop select Start Settings Control Panel 2 Double click the Network an...

Page 34: ...lly configure your system if the red X is present 3 Right click the Local Area Connection icon that represents the network adapter connecting the computer to the Satellite Gateway and select Properties The Local Area Connection Properties dialog appears as shown in Figure 26 Figure 26 Local Area Connection Properties Windows XP 4 Ensure that both Client for Microsoft Networks and Internet Protocol...

Page 35: ...dress automatically and Obtain DNS server address automatically options are selected If not select them 9 Click OK 10 Confirm that you have an IP address a Click Start Run b Type cmd and click OK c Type ipconfig renew and press Enter d Make sure an IP address is shown on the line that starts with IP Address Configuring a Mac computer to use DHCP 1 From the Mac interface select System Preferences T...

Page 36: ...creen appears as shown in Figure 28 Figure 28 Mac Network screen 3 Ensure that the TCP IP tab is selected 4 Select Using DHCP from the Configure drop down list as shown in Figure 29 The IP Address field becomes disabled Figure 29 Select Using DHCP from the configure drop down list 5 Click Apply Now to close the screen ...

Page 37: ... network protective operational and safety requirements The Department does not guarantee that the equipment will operate to the user s satisfaction Before installing the equipment users should make sure they are permitted to connect to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s in...

Page 38: ...T1000satellite modem Standards to which conformity is declared FCC Part 15 The modem complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible party s name Hughes Network System LLC Address 1...

Page 39: ...reviations D DHCP Dynamic host configuration protocol E ESN Electronic Serial Number F FAP Fair Access Policy L LAN Local area network N NetBEUI Extended User Interface network transfer protocol Networking requirements S SAN Site account number V VAR Valued added reseller ...

Page 40: ... Acronyms and abbreviations 40 1039111 0001 Revision A ...

Page 41: ...escription 7 operating environment 8 I Indicator links 13 Internet browser 8 IP address modem 29 private IP address 29 public IP address 29 static IP address 29 N Network requirements 8 O Operating 8 Operating environment 8 Operating position 8 P Parameters bar 14 Private IP address 29 S System Control Center Help 15 home page 11 indicator links 13 links 15 16 parameters bar 14 Status page 16 Syst...

Page 42: ... Index 42 1039111 0001 Revision A ...

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