P-660W-Tx v2 User’s Guide
187
C
H A P T E R
18
Troubleshooting
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
•
Power, Hardware Connections, and LEDs
•
•
•
Reset the ZyXEL Device to Its Factory Defaults
•
Wireless Router/AP Troubleshooting
18.1 Power, Hardware Connections, and LEDs
V
The ZyXEL Device does not turn on. None of the LEDs turn on.
1
Make sure the ZyXEL Device is turned on.
2
Make sure you are using the power adaptor or cord included with the ZyXEL Device.
3
Make sure the power adaptor or cord is connected to the ZyXEL Device and plugged in
to an appropriate power source. Make sure the power source is turned on.
4
Turn the ZyXEL Device off and on.
5
If the problem continues, contact the vendor.
V
One of the LEDs does not behave as expected.
1
Make sure you understand the normal behavior of the LED. See
2
Check the hardware connections. See the Quick Start Guide and
3
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4
Turn the ZyXEL Device off and on.
5
If the problem continues, contact the vendor.
Summary of Contents for P-660W-T1 v2
Page 2: ......
Page 8: ...Safety Warnings P 660W Tx v2 User s Guide 8 ...
Page 10: ...Contents Overview P 660W Tx v2 User s Guide 10 ...
Page 18: ...Table of Contents P 660W Tx v2 User s Guide 18 ...
Page 22: ...List of Figures P 660W Tx v2 User s Guide 22 ...
Page 25: ...25 PART I Introduction Introducing the ZyXEL Device 27 Introducing the Web Configurator 31 ...
Page 26: ...26 ...
Page 30: ...Chapter 1 Introducing the ZyXEL Device P 660W Tx v2 User s Guide 30 ...
Page 36: ...Chapter 2 Introducing the Web Configurator P 660W Tx v2 User s Guide 36 ...
Page 37: ...37 PART II Setup Wizard Connection Setup Wizard 39 Media Bandwidth Management Wizard 47 ...
Page 38: ...38 ...
Page 46: ...Chapter 3 Connection Setup Wizard P 660W Tx v2 User s Guide 46 ...
Page 50: ...Chapter 4 Media Bandwidth Management Wizard P 660W Tx v2 User s Guide 50 ...
Page 52: ...52 ...
Page 83: ...Chapter 7 WAN Setup P 660W Tx v2 User s Guide 83 Figure 32 WAN Setup PPPoE ...
Page 104: ...Chapter 8 Network Address Translation NAT Screens P 660W Tx v2 User s Guide 104 ...
Page 130: ...Chapter 11 Firewall Configuration P 660W Tx v2 User s Guide 130 ...
Page 156: ...Chapter 15 Logs Screens P 660W Tx v2 User s Guide 156 ...
Page 169: ...169 PART IV Maintenance Maintenance 171 ...
Page 170: ...170 ...
Page 184: ...Chapter 17 Maintenance P 660W Tx v2 User s Guide 184 ...
Page 185: ...185 PART V Troubleshooting and Specifications Troubleshooting 187 Product Specifications 193 ...
Page 186: ...186 ...
Page 192: ...Chapter 18 Troubleshooting P 660W Tx v2 User s Guide 192 ...
Page 200: ...200 ...
Page 208: ...Appendix A Pop up Windows JavaScripts and Java Permissions P 660W Tx v2 User s Guide 208 ...
Page 226: ...Appendix C Common Services P 660W Tx v2 User s Guide 226 ...
Page 232: ...Appendix D Legal Information P 660W Tx v2 User s Guide 232 ...