Chapter 18 Troubleshooting
P-660W-Tx v2 User’s Guide
189
6
If the problem continues, contact the network administrator or vendor, or try one of the
advanced suggestions.
Advanced Suggestions
• Try to access the ZyXEL Device using another service, such as Telnet. If you can access
the ZyXEL Device, check the remote management settings, and firewall rules to find out
why the ZyXEL Device does not respond to HTTP.
• If your computer is connected to the
WAN
port or is connected wirelessly, use a computer
that is connected to a
ETHERNET
port.
V
I can see the
Login
screen, but I cannot log in to the ZyXEL Device.
1
Make sure you have entered the user name and password correctly. The default password
is
1234
. These fields are case-sensitive, so make sure [Caps Lock] is not on.
2
You cannot log in to the web configurator while someone is using Telnet to access the
ZyXEL Device. Log out of the ZyXEL Device in the other session, or ask the person
who is logged in to log out.
3
Turn the ZyXEL Device off and on.
4
If this does not work, you have to reset the ZyXEL Device to its factory defaults. See
V
I cannot Telnet to the ZyXEL Device.
See the troubleshooting suggestions for
I cannot see or access the Login screen in the web
Ignore the suggestions about your browser.
V
I cannot use FTP to upload / download the configuration file. / I cannot use
FTP to upload new firmware.
See the troubleshooting suggestions for
I cannot see or access the Login screen in the web
Ignore the suggestions about your browser.
18.3 Internet Access
V
I cannot access the Internet.
Summary of Contents for P-660W-T1 v2
Page 2: ......
Page 8: ...Safety Warnings P 660W Tx v2 User s Guide 8 ...
Page 10: ...Contents Overview P 660W Tx v2 User s Guide 10 ...
Page 18: ...Table of Contents P 660W Tx v2 User s Guide 18 ...
Page 22: ...List of Figures P 660W Tx v2 User s Guide 22 ...
Page 25: ...25 PART I Introduction Introducing the ZyXEL Device 27 Introducing the Web Configurator 31 ...
Page 26: ...26 ...
Page 30: ...Chapter 1 Introducing the ZyXEL Device P 660W Tx v2 User s Guide 30 ...
Page 36: ...Chapter 2 Introducing the Web Configurator P 660W Tx v2 User s Guide 36 ...
Page 37: ...37 PART II Setup Wizard Connection Setup Wizard 39 Media Bandwidth Management Wizard 47 ...
Page 38: ...38 ...
Page 46: ...Chapter 3 Connection Setup Wizard P 660W Tx v2 User s Guide 46 ...
Page 50: ...Chapter 4 Media Bandwidth Management Wizard P 660W Tx v2 User s Guide 50 ...
Page 52: ...52 ...
Page 83: ...Chapter 7 WAN Setup P 660W Tx v2 User s Guide 83 Figure 32 WAN Setup PPPoE ...
Page 104: ...Chapter 8 Network Address Translation NAT Screens P 660W Tx v2 User s Guide 104 ...
Page 130: ...Chapter 11 Firewall Configuration P 660W Tx v2 User s Guide 130 ...
Page 156: ...Chapter 15 Logs Screens P 660W Tx v2 User s Guide 156 ...
Page 169: ...169 PART IV Maintenance Maintenance 171 ...
Page 170: ...170 ...
Page 184: ...Chapter 17 Maintenance P 660W Tx v2 User s Guide 184 ...
Page 185: ...185 PART V Troubleshooting and Specifications Troubleshooting 187 Product Specifications 193 ...
Page 186: ...186 ...
Page 192: ...Chapter 18 Troubleshooting P 660W Tx v2 User s Guide 192 ...
Page 200: ...200 ...
Page 208: ...Appendix A Pop up Windows JavaScripts and Java Permissions P 660W Tx v2 User s Guide 208 ...
Page 226: ...Appendix C Common Services P 660W Tx v2 User s Guide 226 ...
Page 232: ...Appendix D Legal Information P 660W Tx v2 User s Guide 232 ...