MGS-3712/MGS-3012F User’s Guide
275
C
H A P T E R
36
Troubleshooting
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
•
Power, Hardware Connections, and LEDs
•
36.1 Power, Hardware Connections, and LEDs
V
The Switch does not turn on. None of the LEDs turn on.
1
Make sure you are using the power adaptor or cord included with the Switch.
2
Make sure the power adaptor or cord is connected to the Switch and plugged in to an
appropriate power source. Make sure the power source is turned on.
3
Disconnect and re-connect the power adaptor or cord to the Switch.
4
If the problem continues, contact the vendor.
V
The
ALM
LED is on.
1
Disconnect and re-connect the power adaptor to the Switch.
2
If the problem continues, contact the vendor.
V
One of the LEDs does not behave as expected.
1
Make sure you understand the normal behavior of the LED. See
.
2
Check the hardware connections. See the Quick Start Guide and
3
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4
Disconnect and re-connect the power cord to the Switch.
5
If the problem continues, contact the vendor.
Summary of Contents for MGS-3712
Page 2: ......
Page 7: ...Safety Warnings MGS 3712 MGS 3012F User s Guide 7 ...
Page 8: ...Safety Warnings MGS 3712 MGS 3012F User s Guide 8 ...
Page 20: ...Table of Contents MGS 3712 MGS 3012F User s Guide 20 ...
Page 28: ...List of Tables MGS 3712 MGS 3012F User s Guide 28 ...
Page 30: ...30 ...
Page 38: ...Chapter 2 Hardware Installation and Connection MGS 3712 MGS 3012F User s Guide 38 ...
Page 50: ...50 ...
Page 70: ...Chapter 6 System Status and Port Statistics MGS 3712 MGS 3012F User s Guide 70 ...
Page 82: ...Chapter 7 Basic Setting MGS 3712 MGS 3012F User s Guide 82 ...
Page 84: ...84 ...
Page 132: ...Chapter 15 Link Aggregation MGS 3712 MGS 3012F User s Guide 132 ...
Page 142: ...Chapter 17 Port Security MGS 3712 MGS 3012F User s Guide 142 ...
Page 148: ...Chapter 18 Classifier MGS 3712 MGS 3012F User s Guide 148 Figure 80 Classifier Example ...
Page 153: ...Chapter 19 Policy Rule MGS 3712 MGS 3012F User s Guide 153 Figure 83 Policy Example ...
Page 154: ...Chapter 19 Policy Rule MGS 3712 MGS 3012F User s Guide 154 ...
Page 170: ...Chapter 21 Multicast MGS 3712 MGS 3012F User s Guide 170 ...
Page 184: ...Chapter 22 Authentication Accounting MGS 3712 MGS 3012F User s Guide 184 ...
Page 214: ...Chapter 25 Two Rate Three Color Marker MGS 3712 MGS 3012F User s Guide 214 ...
Page 215: ...215 PART IV IP Application Static Route 217 DHCP 221 ...
Page 216: ...216 ...
Page 220: ...Chapter 26 Static Route MGS 3712 MGS 3012F User s Guide 220 ...
Page 228: ...Chapter 27 DHCP MGS 3712 MGS 3012F User s Guide 228 ...
Page 230: ...230 ...
Page 256: ...Chapter 30 Diagnostic MGS 3712 MGS 3012F User s Guide 256 ...
Page 260: ...Chapter 31 Syslog MGS 3712 MGS 3012F User s Guide 260 ...
Page 274: ...274 ...
Page 278: ...Chapter 36 Troubleshooting MGS 3712 MGS 3012F User s Guide 278 ...
Page 286: ...286 ...
Page 290: ...Appendix A Common Services MGS 3712 MGS 3012F User s Guide 290 ...
Page 294: ...Appendix B Legal Information MGS 3712 MGS 3012F User s Guide 294 ...