ZyXEL Communications LTE6100, User Manual

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Chapter 24 Troubleshooting
LTE6100 User’s Guide
126
2
Turn the LTE Device off and on.
3
If the problem continues, contact your ISP.
The Internet connection is slow or intermittent.
1
There might be a lot of traffic on the network. Look at the LEDs, and check Section 1.5 on page 14 .
If the LTE Device is sending or receiving a lot of information, try closing some programs that use
the Internet, especially peer-to-peer applications.
2
Turn the LTE Device off and on.
3
If the problem continues, contact the network administrator or vendor, or try one of the advanced
suggestions.
Advanced Suggestions
• Check the settings for QoS. If it is disabled, you might consider activating it. If it is enabled, you
might consider raising or lowering the priority for some applications.
24.5 UPnP
When using UPnP and the LTE Device reboots, my computer cannot detect UPnP and refresh
My Network Places > Local Network.
1
Disconnect the Ethernet cable from the LTE Device’s LAN port or from your computer.
2
Re-connect the Ethernet cable.
The Local Area Connection icon for UPnP disappears in the screen.
Restart your computer.
I cannot open special applications such as white board, file transfer and video when I use the
MSN messenger.
1
Wait more than three minutes.
2
Restart the applications.