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ZyXEL Communications LTE5366 Series, User Manual

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ZyXEL Communications LTE5366 Series User Manual Download Page 169

LTE5366 Series User’s Guide

169

C

HAPTER

 25

Troubleshooting

25.1  Overview

This chapter offers some suggestions to solve problems you might encounter. The potential problems are 
divided into the following categories. 

•

Power, Hardware Connections, and LEDs

•

LTE5366 Access and Login

•

Internet Access

•

Wireless Connections

25.2  Power, Hardware Connections, and LEDs

The LTE5366 does not turn on. None of the LEDs turn on.

1

Make sure you are using the power adaptor or cord included with the LTE5366.

2

Make sure the power adaptor or cord is connected to the LTE5366 and plugged in to an appropriate 
power source. Make sure the power source is turned on.

3

Disconnect and re-connect the power adaptor or cord to the LTE5366.

4

If the problem continues, contact the vendor.

One of the LEDs does not behave as expected.

1

Make sure you understand the normal behavior of the LED. See 

Section 1.5.1 on page 15

.

2

Check the hardware connections. See the Quick Start Guide. 

3

Inspect your cables for damage. Contact the vendor to replace any damaged cables.

4

Disconnect and re-connect the power adaptor to the LTE5366. 

5

If the problem continues, contact the vendor.

Summary of Contents for LTE5366 Series

Page 1: ...t Login Details User s Guide LTE5366 Series LTE Indoor WiFi Voice IAD Copyright 2018 Zyxel Communications Corporation LAN IP Address http 192 168 1 1 Login admin Password 1234 Version 1 0 Edition 1 01...

Page 2: ...shots and graphics in this book may differ slightly from what you see due to differences in release versions or your computer operating system Every effort has been made to ensure that the information...

Page 3: ...torials 34 Technical Reference 45 Monitor 46 WAN 54 Wireless LAN 66 LAN 86 DHCP Server 88 NAT 93 DDNS 102 Routing 104 Interface Group 107 Firewall 109 Content Filtering 114 IPv6 Firewall 117 SMS 119 V...

Page 4: ...haring 14 1 3 Ways to Manage the LTE5366 14 1 4 Good Habits for Managing the LTE5366 15 1 5 Hardware 15 1 5 1 LEDs 15 1 5 2 Side Panels 17 1 5 3 Rear Panel 18 1 6 Resetting the LTE5366 19 1 6 1 How to...

Page 5: ...sing Multiple SSIDs on the LTE5366 40 4 4 1 Configuring Security Settings of Multiple SSIDs 41 Part II Technical Reference 45 Chapter 5 Monitor 46 5 1 Overview 46 5 2 What You Can Do 46 5 3 The Log Sc...

Page 6: ...Screen 82 7 9 WPS Station Screen 83 7 10 Scheduling Screen 84 7 11 WDS Screen 85 Chapter 8 LAN 86 8 1 Overview 86 8 2 What You Can Do 86 8 3 What You Need To Know 86 8 4 LAN IP Screen 87 Chapter 9 DH...

Page 7: ...Chapter 12 Routing 104 12 1 Overview 104 12 2 Static Route Screen 104 12 2 1 Add Edit Static Route 105 12 3 Dynamic Routing Screen 106 Chapter 13 Interface Group 107 13 1 Overview 107 13 2 Interface...

Page 8: ...ty of Service QoS 133 Chapter 19 NAS 135 19 1 Overview 135 19 1 1 What You Can Do 135 19 1 2 What You Need To Know 135 19 1 3 Before You Begin 135 19 2 File Sharing 136 19 2 1 Filing Sharing Screen 13...

Page 9: ...reen 158 Chapter 24 Maintenance 160 24 1 Overview 160 24 2 What You Can Do 160 24 3 General Screen 160 24 4 Account Screen 161 24 4 1 Edit a User Account 161 24 5 Time Setting Screen 162 24 6 Firmware...

Page 10: ...Table of Contents LTE5366 Series User s Guide 10 Appendix C Setting Up Your Computer s IP Address 189 Appendix D Common Services 215 Appendix E Legal Information 218 Index 225...

Page 11: ...he LTE5366 in this guide Product labels screen names field labels and field choices are all in bold font A right angle bracket within a screen name denotes a mouse click For example Configuration Netw...

Page 12: ...12 PART I User s Guide...

Page 13: ...er IEEE 802 11a b g n ac compatible devices A range of services such as a firewall and content filtering are also available for secure Internet computing 1 2 Applications Your can have the following n...

Page 14: ...mputers or PDAs and iPads It allows them to connect to the Internet without having to rely on inconvenient Ethernet cables By default the wireless LAN WLAN is enabled on the LTE5366 1 2 3 File Sharing...

Page 15: ...sure you know how to restore it See Section 24 8 on page 166 Restoring an earlier working configuration may be useful if the device becomes unstable or even crashes If you forget your password you wi...

Page 16: ...d the wireless WAN interface is enabled Four bars The signal strength is Excellent Three bars The signal strength is Good Two bars The signal strength is Fair One bar The signal strength is Poor WLAN...

Page 17: ...ay the side panels of the LTE5366 Figure 3 Side Panels USB Green On The LTE5366 has a USB device installed and the interface connected is up Blinking The LTE5366 is sending receiving data to from the...

Page 18: ...ork with strong security 1 Make sure the power LED is on not blinking 2 Press the WPS button for more than five seconds and release it Press the WPS button on another WPS enabled device within range o...

Page 19: ...ns that you had previously saved the password will be reset to 1234 see Section 24 4 on page 161 and the IP address will be reset to 192 168 1 1 1 6 1 How to Use the RESET Button 1 Make sure the power...

Page 20: ...nchors into the full depth of the holes then insert the screws into the anchors Do not insert the screws all the way in leave a small gap of about 0 5 cm If not using screw anchors use a screwdriver t...

Page 21: ...r you need to allow Web browser pop up windows from your device Web pop up blocking is enabled by default in Windows XP SP Service Pack 2 JavaScript enabled by default Java permissions enabled by defa...

Page 22: ...ng table describes the labels in this screen 2 2 2 Password Screen You should see a screen asking you to change your password as shown next Figure 7 Change Password Screen Table 4 Login screen LABEL D...

Page 23: ...inutes go to Chapter 24 on page 160 to change this Simply log back into the LTE5366 if this happens 2 3 The Main Screen The Web Configurator s main screen is divided into these parts Figure 8 The Web...

Page 24: ...owing functions 2 3 2 Navigation Panel Use the sub menus on the navigation panel to configure LTE5366 features Figure 10 Navigation Panel Table 6 Title Bar Web Configurator Icons LABEL DESCRIPTION Sel...

Page 25: ...mobile network to which the LTE5366 is connected and how you want the LTE5366 to connect to an available mobile network IPv6 Use this screen to configure the LTE5366 s IPv6 settings PIN Management Us...

Page 26: ...screen to send new messages and view messages received on the LTE5366 Voice over 3G General Use this screen to enable Vo3G on the LTE5366 Phone Book Use this screen to manage your Vo3G contact names...

Page 27: ...n to backup and restore the configuration or reset the factory defaults to your LTE5366 Restart System Restart This screen allows you to reboot the LTE5366 without turning the power off Table 7 Naviga...

Page 28: ...Default Gateway This shows the WAN port s gateway IP address IPv6 Address This shows the IPv6 address of the LTE5366 on the WAN Operation Band This shows the network type and the frequency band used b...

Page 29: ...ercentage of the heap memory the LTE5366 is using Interface Status Item This displays the LTE5366 port types The port types are WAN LAN and WLAN Status For the LAN WAN and USB ports this field display...

Page 30: ...ormation Leave a field blank if you don t have that information 3 2 Accessing the Wizard 1 Launch your web browser and type http 192 168 1 1 as the website address Type admin default as the user name...

Page 31: ...correct time zone If the result is not correct click Detect Again or manually select the time zone of the LTE5366 s location and click Next Figure 14 Wizard Time 3 Enter your APN Access Point Name pr...

Page 32: ...key from 8 to 63 case sensitive characters for data encryption The wireless clients which want to associate with this wireless network must have the same wireless security settings Otherwise select No...

Page 33: ...33 Figure 18 Wizard Summary 7 Wait while the system applies settings Figure 19 Wizard Apply Settings 8 Click Finish to complete the wizard setup Figure 20 Wizard Finish You are now ready to connect w...

Page 34: ...secure wireless network simply by pressing a button See Section 4 2 1 on page 34 This is the easier method PIN Configuration create a secure wireless network simply by entering a wireless client s PI...

Page 35: ...66 securely The following figure shows you an example of how to set up a wireless network and its security by pressing a button on both LTE5366 and wireless client the Android 4 4 2 phone in this exam...

Page 36: ...ration settings to the wireless client This may take up to two minutes Then the wireless client is able to communicate with the LTE5366 securely The following figure shows you how to set up a wireless...

Page 37: ...through your LAN connection see Section 2 2 on page 21 1 Make sure the WIFI switch at the back panel of the LTE5366 is set to ON 2 Open the Configuration Network Wireless LAN General screen in the AP...

Page 38: ...and IEEE 802 11n wireless clients Make sure that your notebook or computer s wireless adapter supports one of these standards 2 Wireless adapters come with software sometimes called a utility that you...

Page 39: ...s Guide 39 4 The Wireless Network Connection screen displays Click Refresh network list to view the available wireless APs within range 5 Select SSID_Example3 and click Connect 6 Type the security ke...

Page 40: ...re able to access the web site your wireless connection is successfully configured 4 4 Using Multiple SSIDs on the LTE5366 You can configure more than one SSID on a LTE5366 See Section 7 4 on page 76...

Page 41: ...puter in Windows Type cmd in the dialog box Enter ipconfig to show your computer s IP address If your computer s IP address is not in the correct range then see Appendix C on page 189 for information...

Page 42: ...S Traffic for SSID_Worker to allow wireless clients in the same wireless network to communicate with each other Click Apply 9 Click the Edit icon of the second entry to configure wireless and security...

Page 43: ...n of the third entry to configure wireless and security settings for SSID_Guest 12 Configure the screen as follows In this example you enable Intra BSS Traffic for SSID_Guest to allow wireless clients...

Page 44: ...Chapter 4 Tutorials LTE5366 Series User s Guide 44...

Page 45: ...45 PART II Technical Reference...

Page 46: ...tion 5 5 on page 48 use the Packet Statistics screen to view port status packet specific statistics the system up time and so on Section 5 6 on page 49 Use the WLAN Station Status screen to view the w...

Page 47: ...Figure 23 View Log You can configure which logs to display in the View Log screen Go to the Log Setting screen and select the logs you wish to display Click Apply to save your settings Click Cancel t...

Page 48: ...Resolution Protocol ARP is a protocol for mapping an Internet Protocol address IP address to a physical machine address also known as a Media Access Control or MAC address on the local area Table 10...

Page 49: ...he Packet Statistics Details hyperlink in the Status screen Read only information here includes port status packet specific statistics and the system up time The Poll Interval s field is configurable...

Page 50: ...mobile data connection is up Connecting when the LTE5366 is trying to bring the mobile data connection up and displays Down when the 3G 4G connection is down or not activated For the WLAN it displays...

Page 51: ...reless station first associated with the LTE5366 s WLAN Table 13 Monitor WLAN Station Status continued LABEL DESCRIPTION Table 14 Monitor LTE Modem Status LABEL DESCRIPTION Modem Information Module Na...

Page 52: ...This displays the packet switched network registration status PS Attached Status This displays the Packet switched Domain Attachment status Roaming Status This displays whether the LTE5366 is connecte...

Page 53: ...Chapter 5 Monitor LTE5366 Series User s Guide 53...

Page 54: ...3G and 4G standards for the sending and receiving of voice video and data in a mobile environment You can insert a 3G 4G SIM card and set the LTE5366 to use this 3G 4G connection as your WAN Figure 30...

Page 55: ...h the WiMAX and Long Term Evolution LTE standards are the 4G candidate systems 4G only supports all IP based packet switched telephony services and is required to offer gigabit speed access DNS Server...

Page 56: ...information IP multicasting can be enabled disabled on the LTE5366 WAN interface in the Web Configurator IPv6 Introduction IPv6 Internet Protocol version 6 is designed to enhance IP address size and...

Page 57: ...6 Rapid Deployment 6rd when the local network uses IPv6 and the ISP has an IPv4 network When the LTE5366 has an IPv4 WAN address you can enable 6rd to encapsulate IPv6 packets in IPv4 packets to cross...

Page 58: ...ve or main WAN interface This displays Failover in the passive interface that works as a backup for the Always on WAN interface When the connection through the active WAN interface goes down the LTE53...

Page 59: ...Chapter 6 WAN LTE5366 Series User s Guide 59 Figure 33 Configuration Network WAN Management WAN Edit...

Page 60: ...nformation provided by your service provider to connect to the service provider s mobile network APN Connections with different APNs Access Point Names may provide different services such as Internet...

Page 61: ...the device that will use the WAN side IP address public IP address as the LTE5366 Network Monitoring Select this option to have the LTE5366 test the WAN connection by periodically sending DNS Query t...

Page 62: ...on this connection This allows the LTE5366 to get subscribing information and maintain a joined member list for each multicast group It can reduce multicast traffic significantly IP Type Select IPv4...

Page 63: ...twork Provider List This table is available only when you set Scan Approach to Manually Click Scan to search for available mobile networks based on the network type you selected Click Apply to save yo...

Page 64: ...IPv6 Link local address in the LAN side This is used by LTE5366 when communicating with neighboring devices on the same link It allows IPv6 capable devices to communicate with each other in the LAN s...

Page 65: ...entication A PIN Personal Identification Number code is a key to a SIM card Without the PIN code you cannot use the SIM card Select Disable to turn off PIN code authentication SIM PIN Code If you sele...

Page 66: ...lled wireless clients The wireless clients use the access point AP to interact with other devices such as the printer or with the Internet Your LTE5366 is the AP 7 1 1 What You Can Do Use the General...

Page 67: ...n the same wireless network must use security compatible with the AP Security stops unauthorized devices from using the wireless network It can also protect the information that is sent in the wireles...

Page 68: ...server you cannot set up user names and passwords for your users Unauthorized devices can still see the information that is sent in the wireless network even if they cannot use the wireless network F...

Page 69: ...ryption use a key to protect the information in the wireless network The longer the key the stronger the encryption Every wireless client in the wireless network must have the same key WPS WiFi Protec...

Page 70: ...eless LAN Select Disable to turn it off You can also enable or disable the 2 4GHz 5GHz wireless LANs by using the WLAN WPS button located on the side panel of the LTE5366 Name SSID The SSID Service Se...

Page 71: ...802 11b Only allows either IEEE 802 11b compliant WLAN devices to associate with the LTE5366 In this mode all wireless devices can only transmit at the data rates supported by IEEE 802 11b 802 11g Onl...

Page 72: ...K WPA WPA2 to add security on this wireless network The wireless clients which want to associate to this network must have same wireless security settings as this device After you select to use a secu...

Page 73: ...Chapter 7 Wireless LAN LTE5366 Series User s Guide 73 Figure 39 Configuration Network Wireless LAN General No Security 7 3 2 WPA2 PSK Select WPA2 PSK from the Security Mode list...

Page 74: ...if your wireless clients can all use AES Select TKIP AES to allow the wireless clients to use either TKIP or AES Pre Shared Key WPA2 PSK uses a simple common password for authentication Type a pre sh...

Page 75: ...e 75 7 3 3 WPA WPA2 Select WPA or WPA2 from the Security Mode list Note WPA or WPA2 is not available if you enable WPS before you configure WPA or WPA2 in the Wireless LAN General screen Figure 41 Con...

Page 76: ...DIUS Server IP Enter the IP address of the RADIUS server to be used for authentication RADIUS Server Port Enter the port number of the RADIUS server to be used for authentication RADIUS Shared Key Ent...

Page 77: ...ies the Service Set with which a wireless device is associated This field displays the name of the wireless profile on the network When a wireless client scans for an AP to associate with this is the...

Page 78: ...es them run more smoothly Security Mode Select WPA2 PSK WPA WPA2 to add security on this wireless network The wireless clients which want to associate to this network must have same wireless security...

Page 79: ...of MAC addresses in the MAC Filter Summary table Select Allow to permit access to the LTE5366 MAC addresses not listed will be denied access to the LTE5366 Select Deny to block access to the LTE5366...

Page 80: ...The threshold number of bytes for the fragmentation boundary for directed messages It is the maximum data fragment size that can be sent This field is not configurable and the LTE5366 automatically ch...

Page 81: ...el Click Cancel to reload the previous configuration for this screen Table 27 Configuration Network Wireless LAN Advanced continued LABEL DESCRIPTION Table 28 Configuration Network Wireless LAN QoS LA...

Page 82: ...screen Table 29 Configuration Network Wireless LAN WPS LABEL DESCRIPTION WPS Setup 2 4G 5G WPS Select Enable to turn on the WPS feature Otherwise select Disable PIN Code Select Enable so the LTE5366 c...

Page 83: ...Network Wireless LAN WPS Station Status This displays Configured when the LTE5366 has configured wireless security settings 802 11 Mode This is the 802 11 mode used Only compliant WLAN devices can as...

Page 84: ...when you use the PBC Push Button Configuration method to configure wireless station s wireless settings Click this to start WPS aware wireless station scanning and the wireless security information sy...

Page 85: ...urn on between the two times you enter in these fields If you have chosen Off earlier for the WLAN Status the Wireless LAN will turn off between the two times you enter in these fields Cancel Click Ca...

Page 86: ...floor of a building Figure 51 LAN Example The LAN screens can help you configure a manage IP address and partition your physical network into logical networks 8 2 What You Can Do Use the IP screen to...

Page 87: ...N IP Screen Use this screen to change the IP address for your LTE5366 Click Configuration Network LAN IP Figure 53 Configuration Network LAN IP The following table describes the labels in this screen...

Page 88: ...age 92 9 1 2 What You Need To Know The following terms and concepts may help as you read through this chapter MAC Addresses Every Ethernet device has a unique MAC Media Access Control address The MAC...

Page 89: ...artup from a server Enable the DHCP server unless your ISP instructs you to do otherwise Select Disable to stop the LTE5366 acting as a DHCP server When configured as a server the LTE5366 provides TCP...

Page 90: ...ponding VLAN group in the Interface Group screen DHCP Server Select Enable to activate DHCP for the VLAN group IP Pool Starting Address Specify the first of the contiguous addresses in the IP address...

Page 91: ...the General screen When you disable DHCP Server DHCP service is disabled and you must have another DHCP sever on your LAN or else the computers must have their DNS server addresses manually configured...

Page 92: ...is is the index number of the host computer Status This field displays whether the connection to the host computer is up a yellow bulb or down a gray bulb Host Name This field displays the computer ho...

Page 93: ...rd C in the example You assign the LAN IP addresses to the devices A to D connected to your LTE5366 The ISP assigns the WAN IP address The NAT network appears as a single host on the Internet All traf...

Page 94: ...n Network NAT General LABEL DESCRIPTION Network Address Translation NAT Network Address Translation NAT allows the translation of an Internet protocol address used within one network for example a pri...

Page 95: ...t allow you to run any server processes such as a Web or FTP server from your location Your ISP may periodically check for servers and may suspend your account if it discovers any active services at y...

Page 96: ...gured automatically WAN Interface Select the WAN interface on which the matched packets are received Port Range Specify the first and last external port numbers that identify the service If you have c...

Page 97: ...and Port Range fields Service Protocol Select the transport layer protocol supported by this virtual server Choices are TCP UDP or TCP_UDP If you have chosen a pre defined service in the Service Name...

Page 98: ...Interface Select the WAN interface through which the matched packets are transmitted Incoming Port Incoming Port is a port or a range of ports that a server on the WAN uses when it sends out a particu...

Page 99: ...chapter 10 6 1 NAT Port Forwarding Services and Port Numbers A port forwarding set is a list of inside behind NAT on the LAN servers for example web or FTP that you can make accessible to the outside...

Page 100: ...s a single host on the Internet Figure 63 Multiple Servers Behind NAT Example 10 6 3 Trigger Port Forwarding Some services use a dedicated range of ports on the client side and a dedicated range of po...

Page 101: ...ddress with the incoming port range of 6970 7170 3 The Real Audio server responds using a port number ranging between 6970 7170 4 The LTE5366 forwards the traffic to Jane s computer IP address 5 Only...

Page 102: ...network Note The LTE5366 must have a public global IP address and you should have your registered DDNS account information on hand 11 2 General To change your LTE5366 s DDNS click Network DDNS The scr...

Page 103: ...feature off Service Provider Select the name of your Dynamic DNS service provider Host Name The host name is the domain name that the DDNS service will map to your dynamic global IP address Type the...

Page 104: ...static routes For example the next figure shows a computer A connected to the LTE5366 s LAN interface The LTE5366 routes most traffic from A to the Internet through the LTE5366 s default gateway R1 Y...

Page 105: ...This is the number of an individual static route Status This field indicates whether the rule is active yellow bulb or not gray bulb Destination This parameter specifies the IP network address of the...

Page 106: ...s of the next hop gateway The gateway is a router or switch on the same segment as your LTE5366 s interface s The gateway helps forward packets to their destinations Back Click Back to return to the p...

Page 107: ...ined groups See Chapter 9 on page 88 for more information Use the Interface Group screen to create a new interface group which is a new LAN bridge interface subnet Click Network Interface Group to ope...

Page 108: ...to 4094 for traffic through the interfaces in this group This field is not configurable and the VLAN ID is assigned automatically by the system Grouped LAN Interfaces This shows the LAN port s or WLA...

Page 109: ...rom going to the LAN The following figure illustrates the default firewall action User A can initiate an IM Instant Messaging session from the LAN to the WAN 1 Return traffic for this session is also...

Page 110: ...twork port attaches to a network of computers which needs security from the outside world These computers will have access to Internet services such as e mail FTP and the World Wide Web However inboun...

Page 111: ...iders from discovering your LTE5366 when unsupported ports are probed You can also use this screen to enable service blocking enter delete modify the services you want to block and the date time you w...

Page 112: ...cted Select LAN to reply to incoming LAN Ping requests Select WAN to reply to incoming WAN Ping requests Otherwise select LAN WAN to reply to all incoming LAN and WAN Ping requests Apply Click Apply t...

Page 113: ...Rule This is your firewall rule number The ordering of your rules is important as rules are applied in turn Service Name This is a name that identifies or describes the firewall rule MAC address This...

Page 114: ...t come after the first slash in the URL For example with the URL www zyxel com tw news pressroom php the file path is news pressroom php Since the LTE5366 checks the URL s domain name or IP address an...

Page 115: ...emain in case you visit the site again Java A programming language and development environment for building downloadable Web components or Internet and intranet business applications of all kinds Cook...

Page 116: ...t a message telling you that the content filter is blocking this request Delete Highlight a keyword in the lower box and click Delete to remove it The keyword disappears from the text box after you cl...

Page 117: ...ation Security IPv6 Firewall The Service screen appears as shown Figure 76 Configuration Security IPv6 Firewall The following table describes the labels in this screen Table 51 Configuration Security...

Page 118: ...ion only if traffic matches the firewall rules Select Deny those match the following rules to deny communication only if traffic matches the firewall rules Apply Click Apply to save your settings Fire...

Page 119: ...der When the SMS box is full the LTE5366 will begin to delete older entries as it adds new ones 17 1 1 What You Can Do in this Chapter Use the SMS screen to send new messages and view messages receive...

Page 120: ...splay the New SMS section Click SMS Inbox to display only the SMS Inbox List Unread SMS This shows the number of unread text messages in the SMS in box Received SMS This shows the number of text messa...

Page 121: ...s button to remove messages from the list Close Click this button to hide the SMS Inbox List ID This field displays the index number of the message From Phone Number This field displays the mobile pho...

Page 122: ...8 1 1 What You Can Do in this Chapter These screens allow you to configure your LTE5366 to make phone calls over the Internet and your regular phone line and to set up the phone you connect to the LTE...

Page 123: ...e LTE5366 Status Vo3G Status This shows the current state of the phone call ready Voice over 3G Vo3G is enabled and the 3G connection is up not ready Voice over 3G Vo3G is disabled and the 3G connecti...

Page 124: ...t saved value Apply Click this to save your changes and to apply them to the LTE5366 Table 54 Configuration Application Voice over 3G Phone Book LABEL DESCRIPTION Table 55 Configuration Application Vo...

Page 125: ...le to forward incoming calls according to the call forwarding rules Clear the check box if you do not want the LTE5366 to forward any incoming calls Call Waiting Select Enable to place a call on hold...

Page 126: ...he media for which it handles sessions The media that is exchanged during the session can use a different path from that of the signaling SIP handles telephone calls and can interface with traditional...

Page 127: ...gent Client must renew its registration within this lifespan If it does not do so the registration data will be deleted from the SIP registrar s database and the connection broken The LTE5366 attempts...

Page 128: ...irect server accepts SIP requests translates the destination address to an IP address and sends the translated IP address back to the device that sent the request Then the client device that originall...

Page 129: ...make a VoIP call using SIP the RTP Real time Transport Protocol is used to handle voice data transfer See RFC 1889 for details on RTP Pulse Code Modulation Pulse Code Modulation PCM measures analog s...

Page 130: ...to the SIP proxy server Then the proxy server looks up the destination to which the call should be forwarded according to the URI requested by the SIP UAC The request may be forwarded to more than on...

Page 131: ...sends a BYE request 8 User Agent 1 replies with an OK response confirming receipt of the BYE request and the call is terminated Voice Coding A codec coder decoder codes analog voice signals into digi...

Page 132: ...ication Enable Message Waiting Indication MWI enables your phone to give you a message waiting beeping dial tone when you have a voice message s Your VoIP service provider must have a messaging system...

Page 133: ...o add listen to or delete tones or you can hang up the receiver when you are done 18 6 1 Quality of Service QoS Quality of Service QoS refers to both a network s ability to deliver data with minimum d...

Page 134: ...ree precedence bits in the ToS octet so that non DiffServ compliant ToS enabled network device will not conflict with the DSCP mapping Figure 86 DiffServ Differentiated Service Field The DSCP value de...

Page 135: ...s the workgroup name when you set up a network Samba SMB is a client server protocol used by Microsoft Windows systems for sharing files printers and so on Samba is a free SMB server that runs on most...

Page 136: ...ver feature Computers A and B can access files on a USB device C which is connected to the LTE5366 D Figure 87 File Sharing Overview Note The read and write performance may be affected by amount of fi...

Page 137: ...group Work Group You can add the LTE5366 to an existing or a new workgroup on your network Enter the name of the workgroup which your LTE5366 automatically joins You can set the LTE5366 s workgroup na...

Page 138: ...enable or disable the FTP server on the LTE5366 for file sharing using FTP FTP Port You may change the server port number for FTP if needed however you must use the same port number in order to use th...

Page 139: ...the default IP address of the LTE5366 is 192 168 1 1 and press ENTER 2 You can also access files via the LTE5366 by browsing to the workgroup folder using the folder tree on the left side of the scre...

Page 140: ...e LTE5366 In this example we use the web browser to share files via FTP from the LAN The way or screen you log into the FTP server on the LTE5366 varies depending on your FTP client See your FTP clien...

Page 141: ...Chapter 19 NAS LTE5366 Series User s Guide 141 2 The screen changes and shows you the folder for the USB storage device connected to your LTE5366 Double click the folder to display the contents in it...

Page 142: ...ed Client IP Address field Section 20 4 on page 142 does not match the client IP address If it does not match the LTE Device will disconnect the session immediately 2 There is already another remote m...

Page 143: ...t Access Status Select the interface s through which a computer may access the LTE5366 using this HTTPS service Secured Client IP Address Select All to allow all computers to access the LTE5366 using...

Page 144: ...5366 Table 62 Configuration Management Remote Management WWW LABEL DESCRIPTION Table 63 Configuration Management Remote Management Remote Management LABEL DESCRIPTION Remote Management Settings Remote...

Page 145: ...etmask This is the subnet mask of the computer that may access using SSH service Port This is the port number that the computer must use to access the LTE5366 Cancel Click Cancel to restore your previ...

Page 146: ...d before sending the packets out to the WAN Downlink traffic comes back from the WAN device B to the LAN device A Bandwidth management is applied before sending the traffic out to LAN Figure 92 Bandwi...

Page 147: ...idth Management General The following table describes the labels in this screen Table 64 Configuration Management Bandwidth Management General LABEL DESCRIPTION Bandwidth Management This field allows...

Page 148: ...g this screen afresh Apply Click Apply to save your customized settings Table 64 Configuration Management Bandwidth Management General continued LABEL DESCRIPTION Table 65 Management Bandwidth Managem...

Page 149: ...dresses of the destination computer for whom this rule applies Service Select Service Port and manually enter the port number s that defines the traffic type for example TCP port 80 defines web traffi...

Page 150: ...Maximum Bandwidth or Minimum Bandwidth Select Grouping to have all IP addresses in the rule share the specified bandwidth Select Single and each IP address in the rule can have the specified bandwidt...

Page 151: ...icon of a UPnP device will allow you to access the information and properties of that device 22 2 1 NAT Traversal UPnP NAT traversal automates the process of allowing an application to operate throug...

Page 152: ...this screen 22 4 Technical Reference The sections show examples of using UPnP 22 4 1 Using UPnP in Windows XP Example This section shows you how to use the UPnP feature in Windows XP You must already...

Page 153: ...ork Connections An icon displays under Internet Gateway 2 Right click the icon and select Properties Figure 97 Network Connections 3 In the Internet Connection Properties window click Settings to see...

Page 154: ...operties Advanced Settings Add Note When the UPnP enabled device is disconnected from your computer all port mappings will be deleted automatically 5 Select Show icon in notification area when connect...

Page 155: ...P you can access the web based configurator on the LTE5366 without finding out the IP address of the LTE5366 first This comes helpful if you do not know the IP address of the LTE5366 Follow the steps...

Page 156: ...ch UPnP enabled device displays under Local Network 5 Right click on the icon for your LTE5366 and select Invoke The web configurator login screen displays Figure 104 Network Connections My Network Pl...

Page 157: ...Chapter 22 Universal Plug and Play UPnP LTE5366 Series User s Guide 157 Figure 105 Network Connections My Network Places Properties Example...

Page 158: ...s between an ACS and a client device RPCs are sent in Extensible Markup Language XML format over HTTP or HTTPS An administrator can use an ACS to remotely set up the LTE5366 modify settings perform fi...

Page 159: ...ver ACS Username Enter the TR 069 user name for authentication with the auto configuration server ACS Password Enter the TR 069 password for authentication with the auto configuration server Connectio...

Page 160: ...162 Use the Firmware Upgrade screen to upload firmware to your LTE5366 Section 24 6 on page 164 Use the Module Upgrade screen to upload firmware for the built in LTE module Section 24 7 on page 165 U...

Page 161: ...m Name is a unique name to identify the LTE5366 in an Ethernet network Domain Name Enter the domain name you want to give to the LTE5366 Administrator Inactivity Timer Type how many minutes a manageme...

Page 162: ...Enter a descriptive name for the user account The user name can be up to 15 alphanumeric characters 0 9 A Z a z _ with no spaces Old Password Type the default password or the existing password you us...

Page 163: ...e server Time and Date Setup Manual Select this radio button to enter the time and date manually If you configure a new time and date Time Zone and Daylight Saving at the same time the new time and da...

Page 164: ...examples Daylight Saving Time starts in most parts of the United States on the second Sunday of March Each time zone in the United States starts using Daylight Saving Time at 2 A M local time So in t...

Page 165: ...o go back to the Firmware Upgrade screen 24 7 The Module Upgrade screen Use this screen to upload new firmware specific to the built in LTE module on the LTE5366 in order to improve the LTE module s r...

Page 166: ...nd functioning properly it is highly recommended that you back up your configuration file before making configuration changes The backup configuration file will be useful in case you need to return to...

Page 167: ...ck Browse to find the file you want to upload Remember that you must decompress compressed ZIP files before you can upload them Upload Click Upload to begin the upload process Note Do not turn off the...

Page 168: ...estart Screen System restart allows you to reboot the LTE5366 without turning the power off Click Maintenance Restart to open the following screen Figure 115 Maintenance Restart Click Restart to have...

Page 169: ...d with the LTE5366 2 Make sure the power adaptor or cord is connected to the LTE5366 and plugged in to an appropriate power source Make sure the power source is turned on 3 Disconnect and re connect t...

Page 170: ...o its factory defaults See Section 1 5 on page 15 I cannot see or access the Login screen in the Web Configurator 1 Make sure you are using the correct IP address The default IP address of the LTE5366...

Page 171: ...1234 This field is case sensitive so make sure Caps Lock is not on 2 This can happen when you fail to log out properly from your last session Try logging in again after 5 minutes 3 Disconnect and re...

Page 172: ...at might be interfering with the wireless network for example microwaves other wireless networks and so on 3 Reboot the LTE5366 4 If the problem continues contact the network administrator or vendor o...

Page 173: ...her wireless networks or surrounding wireless electronics such as cordless phones Place the AP where there are minimum obstacles such as walls and ceilings between the AP and the wireless client Reduc...

Page 174: ...nformation Please have the following information ready when you contact an office Required Information Product model and serial number Warranty Information Date that you received your device Brief des...

Page 175: ...om pk Philippines Zyxel Philippines http www zyxel com ph Singapore Zyxel Singapore Pte Ltd http www zyxel com sg Taiwan Zyxel Communications Corporation http www zyxel com tw zh Thailand Zyxel Thaila...

Page 176: ...Republic Zyxel Communications Czech s r o http www zyxel cz Denmark Zyxel Communications A S http www zyxel dk Estonia Zyxel Estonia http www zyxel com ee et Finland Zyxel Communications http www zyx...

Page 177: ...elux http www zyxel nl Norway Zyxel Communications http www zyxel no Poland Zyxel Communications Poland http www zyxel pl Romania Zyxel Romania http www zyxel com ro ro Russia Zyxel Russia http www zy...

Page 178: ...raine http www ua zyxel com Latin America Argentina Zyxel Communication Corporation http www zyxel com ec es Brazil Zyxel Communications Brasil Ltda https www zyxel com br pt Ecuador Zyxel Communicati...

Page 179: ...User s Guide 179 North America USA Zyxel Communications Inc North America Headquarters http www zyxel com us en Oceania Australia Zyxel Communications Corporation http www zyxel com au en Africa South...

Page 180: ...pop up blocking to log into your device Either disable pop up blocking enabled by default in Windows XP SP Service Pack 2 or allow pop up blocking and create an exception for your device s IP address...

Page 181: ...Privacy 3 Click Apply to save this setting Enable Pop up Blockers with Exceptions Alternatively if you only want to allow pop up windows from your device see the following steps 1 In Internet Explore...

Page 182: ...ide 182 Figure 118 Internet Options Privacy 3 Type the IP address of your device the web page that you do not want to have blocked with the prefix http For example http 192 168 167 1 4 Click Add to mo...

Page 183: ...play properly in Internet Explorer check that JavaScript are allowed 1 In Internet Explorer click Tools Internet Options and then the Security tab Figure 120 Internet Options Security 2 Click the Cust...

Page 184: ...e 121 Security Settings Java Scripting Java Permissions 1 From Internet Explorer click Tools Internet Options and then the Security tab 2 Click the Custom Level button 3 Scroll down to Microsoft VM 4...

Page 185: ...Series User s Guide 185 Figure 122 Security Settings Java JAVA Sun 1 From Internet Explorer click Tools Internet Options and then the Advanced tab 2 Make sure that Use Java 2 for applet under Java Su...

Page 186: ...ions may vary slightly The steps below apply to Mozilla Firefox 3 0 as well You can enable Java Javascript and pop ups in one screen Click Tools then click Options in the screen that appears Figure 12...

Page 187: ...slightly Allowing Pop Ups From Opera click Tools then Preferences In the General tab go to Choose how you prefer to handle pop ups and select Open all pop ups Figure 126 Opera Allowing Pop Ups Enabli...

Page 188: ...Permissions LTE5366 Series User s Guide 188 Figure 127 Opera Enabling Java To customize JavaScript behavior in the Opera browser click JavaScript Options Figure 128 Opera JavaScript Options Select th...

Page 189: ...ons of UNIX LINUX include the software components you need to use TCP IP on your computer If you manually assign IP information instead of using a dynamic IP make sure that your network s computers ha...

Page 190: ...Address LTE5366 Series User s Guide 190 2 In the Control Panel click the Network Connections icon 3 Right click Local Area Connection and then select Properties 4 On the General tab select Internet P...

Page 191: ...Appendix C Setting Up Your Computer s IP Address LTE5366 Series User s Guide 191 5 The Internet Protocol TCP IP Properties window opens...

Page 192: ...ormation was provided 7 Click OK to close the Internet Protocol TCP IP Properties window 8 Click OK to close the Local Area Connection Properties window Verifying Settings 1 Click Start All Programs A...

Page 193: ...Manage network connections 5 Right click Local Area Connection and then select Properties Note During this procedure click Continue whenever Windows displays a screen saying that it needs your permiss...

Page 194: ...Appendix C Setting Up Your Computer s IP Address LTE5366 Series User s Guide 194 7 The Internet Protocol Version 4 TCP IPv4 Properties window opens...

Page 195: ...rmation was provided Click Advanced 9 Click OK to close the Internet Protocol TCP IP Properties window 10 Click OK to close the Local Area Connection Properties window Verifying Settings 1 Click Start...

Page 196: ...Appendix C Setting Up Your Computer s IP Address LTE5366 Series User s Guide 196 3 Click Change adapter settings 4 Double click Local Area Connection and then select Properties...

Page 197: ...ide 197 Note During this procedure click Continue whenever Windows displays a screen saying that it needs your permission to continue 5 Select Internet Protocol Version 4 TCP IPv4 and then select Prop...

Page 198: ...d to you by your network administrator or ISP You may also have to enter a Preferred DNS server and an Alternate DNS server if that information was provided Click Advanced if you want to configure adv...

Page 199: ...s IP Address LTE5366 Series User s Guide 199 Mac OS X 10 3 and 10 4 The screens in this section are from Mac OS X 10 4 but can also apply to 10 3 1 Click Apple System Preferences 2 In the System Prefe...

Page 200: ...Series User s Guide 200 3 When the Network preferences pane opens select Built in Ethernet from the network connection type list and then click Configure 4 For dynamically assigned settings select Us...

Page 201: ...Manually In the IP Address field type your IP address In the Subnet Mask field type your subnet mask In the Router field type the IP address of your device 6 Click Apply Now and close the window Veri...

Page 202: ...E5366 Series User s Guide 202 Figure 129 Mac OS X 10 4 Network Utility Mac OS X 10 5 and 10 6 The screens in this section are from Mac OS X 10 5 but can also apply to 10 6 1 Click Apple System Prefere...

Page 203: ...puter s IP Address LTE5366 Series User s Guide 203 3 When the Network preferences pane opens select Ethernet from the list of available connection types 4 From the Configure list select Using DHCP for...

Page 204: ...anually In the IP Address field enter your IP address In the Subnet Mask field enter your subnet mask In the Router field enter the IP address of your LTE5366 6 Click Apply and close the window Verify...

Page 205: ...depending on your specific distribution release version and individual configuration The following screens use the default Ubuntu 8 installation Note Make sure you are logged in as the root administr...

Page 206: ...ss LTE5366 Series User s Guide 206 3 In the Authenticate window enter your admin account name and password then click the Authenticate button 4 In the Network Settings window select the connection tha...

Page 207: ...n the Configuration list select Static IP address if you have a static IP address Fill in the IP address Subnet mask and Gateway address fields 6 Click OK to save the changes and close the Properties...

Page 208: ...the Close button to apply the changes Verifying Settings Check your TCP IP properties by clicking System Administration Network Tools and then selecting the appropriate Network device from the Device...

Page 209: ...ment KDE using the openSUSE 10 3 Linux distribution The procedure screens and file locations may vary depending on your specific distribution release version and individual configuration The following...

Page 210: ...er s IP Address LTE5366 Series User s Guide 210 2 When the Run as Root KDE su dialog opens enter the admin password and click OK 3 When the YaST Control Center window opens select Network Devices and...

Page 211: ...LTE5366 Series User s Guide 211 4 When the Network Settings window opens click the Overview tab select the appropriate connection Name from the list and then click the Configure button 5 When the Netw...

Page 212: ...namic IP address Select Statically assigned IP Address if you have a static IP address Fill in the IP address Subnet mask and Hostname fields 7 Click Next to save the changes and close the Network Car...

Page 213: ...ndow Verifying Settings Click the KNetwork Manager icon on the Task bar to check your TCP IP properties From the Options sub menu select Show Connection Information Figure 133 openSUSE 10 3 KNetwork M...

Page 214: ...Appendix C Setting Up Your Computer s IP Address LTE5366 Series User s Guide 214 Figure 134 openSUSE Connection Status KNetwork Manager...

Page 215: ...able 76 Commonly Used Services NAME PROTOCOL PORT S DESCRIPTION AH IPSEC_TUNNEL User Defined 51 The IPSEC AH Authentication Header tunneling protocol uses this service AIM New ICQ TCP 5190 AOL s Inter...

Page 216: ...mail from a POP3 server through a temporary connection TCP IP or other PPTP TCP 1723 Point to Point Tunneling Protocol enables secure transfer of data over public networks This is the control channel...

Page 217: ...n and terminal emulation protocol common on the Internet and in UNIX environments It operates over TCP IP networks Its primary function is to allow users to log into remote host systems TFTP UDP 69 Tr...

Page 218: ...ompliance could void the user s authority to operate the device This product has been tested and complies with the specifications for a Class B digital device pursuant to Part 15 of the FCC Rules Thes...

Page 219: ...MHz sont r serv s uniquement pour une utilisation l int rieur afin de r duire les risques de brouillage pr judiciable aux syst mes de satellites mobiles utilisant les m mes canaux Pour les dispositifs...

Page 220: ...fil pour une utilisation en ext rieur d une distance sup rieure 300 m tres doivent tre notifi es l Institut Belge des services Postaux et des T l communications IBPT Visitez http www ibpt be pour de...

Page 221: ...at auja no Elektronisko sakaru direkcijas Vair k inform cijas http www esd lv Lietuvi kalba Lithuanian iuo Zyxel deklaruoja kad is ranga atitinka esminius reikalavimus ir kitas 2014 53 ES Direktyvos n...

Page 222: ...he applicable collection point for the recycling of electrical and electronic devices For detailed information about recycling of this product please contact your local city office your household wast...

Page 223: ...es r glementations locales votre produit et ou sa batterie doivent tre limin s s par ment des ordures m nag res Lorsque ce produit atteint sa fin de vie amenez le un centre de recyclage Au moment de l...

Page 224: ...modified misused tampered with damaged by an act of God or subjected to abnormal working conditions Note Repair or replacement as provided under this warranty is the exclusive remedy of the purchaser...

Page 225: ...eyword in URL 114 Cookies 115 copyright 218 CoS 133 CPU usage 29 customer support 174 D Daylight saving 164 DDNS 102 see also Dynamic DNS service providers 102 117 DHCP 48 88 DHCP server see also Dyna...

Page 226: ...addressing 56 prefix 57 prefix length 57 ITU T 132 J Java 115 L LAN 86 IP pool setup 88 LAN overview 86 LAN setup 86 Language 168 Link type 29 local user database 68 and encryption 69 Local Area Netw...

Page 227: ...67 80 S Samba 135 Scheduling 84 Service and port numbers 113 150 Service Set 70 77 Service Set IDentification 70 77 Service Set IDentity See SSID Session Initiation Protocol see SIP setup static route...

Page 228: ...ivity detection 132 voice coding 131 VoIP 126 W WAN Wide Area Network 54 warranty 224 note 224 Web Configurator how to access 21 Overview 21 web configurator 14 Web Proxy 115 WEP Encryption 74 76 Wire...

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