ZyXEL Communications LTE3301-PLUS, User Manual, Page: 308 / 361

Nebula Mobile Router User’s Guide
308
C
HAPTER
37
Troubleshooting
37.1 Troubleshooting Overview
This chapter offers some suggestions to solve problems you might encounter. The potential problems are
divided into the following categories.
• Power and Hardware Problems
• Device Access Problems
• Cellular Problems
• Internet Problems
• WiFi Problems
• UPnP Problems
37.2 Power and Hardware Problems
The Zyxel Device does not turn on.
Non-PoE Devices
1
Make sure you are using the power adapter included with the Zyxel Device.
2
Make sure the power adapter is connected to the Zyxel Device and plugged in to an appropriate
power source. Make sure the power source is turned on.
3
Disconnect and re-connect the power adapter to the Zyxel Device.
4
Make sure you have pressed the POWER button to turn on the Zyxel Device.
5
If the problem continues, contact the vendor.
PoE Devices
1
Make sure the PoE is connected to the Zyxel Device and plugged in to an appropriate power source.
2
Make sure the power source is turned on.
3
Turn the Zyxel Device off and on.