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ZyXEL Communications ES-305, User Manual

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ZyXEL Communications ES-305 User Manual Download Page 63

 Chapter 6 Troubleshooting

ES-305 User’s Guide

63

V

I can see the 

Login

 screen, but I cannot log in to the ES-305.

1

Make sure you have entered the user name and password correctly. These fields are case-
sensitive, so make sure [Caps Lock] is not on. The ES-305 has no user name or password 
by default, so try just clicking 

OK

 when you are asked for your login information.

2

You cannot log in to the web configurator while someone is using the web configurator 
or Telnet to access the ES-305. Log out of the ES-305 in the other session, or ask the 
person who is logged in to log out. 

3

Disconnect and re-connect the power adaptor or cord to the ES-305. 

4

If this does not work, you have to reset the device to its factory defaults. See 

Section 6.4 

on page 64

.

V

I cannot Telnet to the ES-305. 

See the troubleshooting suggestions for 

I cannot see or access the Login screen in the web 

configurator.

 Ignore the suggestions about your browser.

V

I cannot use FTP to upload / download the configuration file. / I cannot use 
FTP to upload new firmware. 

See the troubleshooting suggestions for 

I cannot see or access the Login screen in the web 

configurator.

 Ignore the suggestions about your browser.

6.3  Internet Access

V

I cannot access the Internet.

1

Check the hardware connections, and make sure the LEDs are behaving as expected. See 
the Quick Start Guide and 

Section 1.4 on page 22

. 

2

Ensure that any information you entered in the 

Network Settings

 screen (such as an IP 

address) is correct. If you changed the default VLAN settings, ensure that they are 
properly configured, or return them to the default configuration (see 

Section 6.4 on page 

64

 for how to reset the ES-305).

3

Disconnect all the cables from your device, and follow the directions in the Quick Start 
Guide again. 

4

If the problem continues, contact your ISP. 

Summary of Contents for ES-305

Page 1: ...www zyxel com ES 305 Intelligent Layer 2 Managed Switch User s Guide Version 1 0 6 2007 Edition 1 DEFAULT LOGIN IP Address http 192 168 0 1 ...

Page 2: ......

Page 3: ...nfiguring for Internet access Web Configurator Online Help Embedded web help for descriptions of individual screens and supplementary information Supporting Disk Refer to the included CD for support documents ZyXEL Web Site Please refer to www zyxel com for additional support documentation and product certifications User Guide Feedback Help us help you Send all User Guide related comments question...

Page 4: ... key stroke is denoted by square brackets and uppercase text for example ENTER means the enter or return key on your keyboard Enter means for you to type one or more characters and then press the ENTER key Select or choose means for you to use one of the predefined choices A right angle bracket within a screen name denotes a mouse click For example Maintenance Log Log Setting means you first click...

Page 5: ...Guide 5 Icons Used in Figures Figures in this User s Guide may use the following generic icons The ES 305 icon is not an exact representation of your device ES 305 Computer Notebook computer Server DSLAM Firewall Telephone Switch Router ...

Page 6: ...correct ports Place connecting cables carefully so that no one will step on them or stumble over them Always disconnect all cables from this device before servicing or disassembling Use ONLY an appropriate power adaptor or cord for your device Connect it to the right supply voltage for example 110V AC in North America or 230V AC in Europe Do NOT allow anything to rest on the power adaptor or cord ...

Page 7: ...Safety Warnings ES 305 User s Guide 7 This product is recyclable Dispose of it properly ...

Page 8: ...Safety Warnings ES 305 User s Guide 8 ...

Page 9: ... Guide 9 Contents Overview Introduction 19 Introducing the ES 305 21 Introducing the Web Configurator 25 Tutorial 27 Web Configurator and Troubleshooting 43 System Screens 45 VLAN Screens 53 Troubleshooting 61 Appendices and Index 67 ...

Page 10: ...Contents Overview ES 305 User s Guide 10 ...

Page 11: ... 1 2 Ways to Manage the ES 305 21 1 3 Good Habits for Managing the ES 305 22 1 4 LEDs 22 Chapter 2 Introducing the Web Configurator 25 2 1 Web Configurator Overview 25 2 2 Accessing the Web Configurator 25 2 3 Navigating the Web Configurator 26 Chapter 3 Tutorial 27 3 1 How to Set Up Virtual LANs 27 3 1 1 VLANs and the ES 305 27 3 1 2 Example Scenario 29 3 2 Using SNMP 34 3 2 1 Requirements 34 3 2...

Page 12: ...AN Registration 54 5 1 4 DiffServ 54 5 1 5 DSCP and Per Hop Behavior 54 5 2 The VLAN Group Settings Screen 55 5 3 The Port VID Screen 57 5 4 The DiffServ Screen 58 Chapter 6 Troubleshooting 61 6 1 Power Hardware Connections and LEDs 61 6 2 ES 305 Access and Login 62 6 3 Internet Access 63 6 4 Resetting the ES 305 to Its Factory Defaults 64 Part III Appendices and Index 67 Appendix A Product Specif...

Page 13: ...Table of Contents ES 305 User s Guide 13 Index 115 ...

Page 14: ...Table of Contents ES 305 User s Guide 14 ...

Page 15: ...al SNMP Node Discovery Progress 36 Figure 16 Tutorial SNMP Discovered Nodes 36 Figure 17 Tutorial SNMP Info 37 Figure 18 Tutorial SNMP Statistics 38 Figure 19 Tutorial SNMP Interfaces 38 Figure 20 Tutorial SNMP Walk 39 Figure 21 Tutorial SNMP OID Description 39 Figure 22 Tutorial SNMP MIB Specific Display Type 40 Figure 23 Tutorial SNMP View General 40 Figure 24 Tutorial SNMP General System Inform...

Page 16: ...TCP IP Properties DNS Configuration 84 Figure 52 Windows XP Start Menu 85 Figure 53 Windows XP Control Panel 85 Figure 54 Windows XP Control Panel Network Connections Properties 86 Figure 55 Windows XP Local Area Connection Properties 86 Figure 56 Windows XP Internet Protocol TCP IP Properties 87 Figure 57 Windows XP Advanced TCP IP Properties 88 Figure 58 Windows XP Internet Protocol TCP IP Prope...

Page 17: ...cifications 69 Table 12 Switching Specifications 70 Table 13 Standards Supported 70 Table 14 SNMP Interface Index to Physical and Virtual Port Mapping 73 Table 15 IP Address Network Number and Host ID Example 92 Table 16 Subnet Masks 93 Table 17 Maximum Host Numbers 93 Table 18 Alternative Subnet Mask Notation 93 Table 19 Subnet 1 95 Table 20 Subnet 2 96 Table 21 Subnet 3 96 Table 22 Subnet 4 96 T...

Page 18: ...List of Tables ES 305 User s Guide 18 ...

Page 19: ...19 PART I Introduction Introducing the ES 305 21 Introducing the Web Configurator 25 Tutorial 27 ...

Page 20: ...20 ...

Page 21: ...ate with one another and access the Internet through the Internet Service Provider s network switch B Figure 1 Internet Access through the ES 305 1 2 Ways to Manage the ES 305 Use any of the following methods to manage the ES 305 Web Configurator This is recommended for everyday management of the ES 305 using a supported web browser See Chapter 2 on page 25 Command Line Interface Line commands are...

Page 22: ...earlier configuration file you would not have to totally re configure the ES 305 You could simply restore your last configuration 1 4 LEDs Figure 2 LEDs Table 1 LEDs LED STATUS DESCRIPTION WAN PWR Green On The power is on Amber On The power is on and the ES 305 has a successful WAN port connection Amber Green Blinking The power is on the ES 305 has a successful WAN port connection and is sending o...

Page 23: ...ort has a successful Ethernet connection Blinking The LAN port has a successful Ethernet connection and is sending or receiving data through the port Off The LAN port is not connected or the device to which it is connected is switched off Table 1 LEDs continued LED STATUS DESCRIPTION ...

Page 24: ...Chapter 1 Introducing the ES 305 ES 305 User s Guide 24 ...

Page 25: ...nfigurator you need to allow Web browser pop up windows from your device Web pop up blocking is enabled by default in Windows XP SP Service Pack 2 JavaScripts enabled by default Java permissions enabled by default Refer to the appendices to see how to make sure these functions are allowed in Internet Explorer 2 2 Accessing the Web Configurator 1 Make sure your hardware is properly connected and pr...

Page 26: ... expires default five minutes Simply log back into the ES 305 if this happens 2 3 Navigating the Web Configurator The bar at the top of the screen contains several icons Figure 3 Top Bar Navigation Icons Click System to access screens allowing you to see system status information make network configuration and administration changes and perform maintenance tasks such as uploading firmware See Chap...

Page 27: ...r priority on the network or to have computers in different places act as if they were directly connected to one another VLAN aware switches like the ES 305 know which VLAN a data frame belongs to by reading its VLAN tag which is a number from 1 to 4094 contained in the frame s header Every frame belonging to a certain VLAN has the same identifying number This number is called the VLAN ID or VID 3...

Page 28: ...he data if the VLAN tag had been kept only devices also configured to be in that VLAN could see the data 3 1 1 2 Port VID Settings The following figure shows how the Port VID Settings screen works In this example some of the data frames on the LAN 2 port arrive with VLAN information already in place whereas other data frames do not have any The ES 305 assigns a VLAN ID to the data frames without e...

Page 29: ... to be configured through ports 3 and 4 only Provide standard Internet access through a single port to which you will connect your computer Provide VoIP service through a single port to which you will connect an IP phone Give the VoIP traffic the highest priority on the network Allow other computers to communicate with one another through the ES 305 but to have access to neither Internet nor VoIP ...

Page 30: ...ing the Scenario Take the following steps to configure this setup 1 On a computer connected to the LAN 3 or 4 port log into the ES 305 see your Quick Start Guide for how to do this Click VLAN VLAN Group Settings Here you can define which ports accept incoming traffic for each of your VLANs ...

Page 31: ...orrectly If you configure the ES 305 so that no ports are on the management VLAN you cannot access it and will have to reset it to its factory default settings Ensure that the Enable box is selected and 1 is entered in the VID field Select X in the LAN 1 2 and WAN columns Leave the other columns at Untag 3 Do the following to configure the second rule to allow devices connected to the LAN 1 port t...

Page 32: ...hrough the WAN port Select the Enable box and enter 750 in the VID field Select Untag in the rule s P2 column Leave LAN 1 3 and 4 at X disable Select Tag in the WAN column 5 Click Apply Figure 9 Tutorial VLAN Group Settings Complete 6 Next click VLAN Port VID Settings This screen allows you to specify the VLAN ID VID the ES 305 gives to data frames that arrive at each port without existing VLAN in...

Page 33: ...re should not be any traffic coming into the ES 305 on this port without a VLAN ID but if there is it should be directed to LAN port 1 Furthermore if you left the default PVID 1 the ES 305 could be managed through the WAN port 8 Lastly set the 802 1p Priority field for 2x to 6 This gives the VoIP traffic on this port a very high priority Figure 11 Tutorial Port VID Settings Screen Complete 9 Click...

Page 34: ...s collectively known as a Management Information Base or MIB To use SNMP on your network you must obtain management software capable of issuing SNMP requests and displaying the returned responses Many third party SNMP managers exist each of which is operated and displays information differently However the foundation upon which each is based is exactly the same This example uses SNMP Manager v1 0 ...

Page 35: ...urrent IP address and subnet mask settings You can also modify the SNMP port number usually port 161 If you need to change the SNMP version or enter authentication details for your device click the icon next to the SNMP Profile field Unless you have a specific reason to change these settings leave them at their defaults and click OK Figure 14 Tutorial SNMP Node Discovery Window A progress window d...

Page 36: ...Identify the device you want to manage either by its IP Address Name Location or Description Figure 16 Tutorial SNMP Discovered Nodes 3 2 3 Viewing SNMP Data Once you have discovered all the SNMP capable devices on your network double click the icon of the device you want to manage The SNMP Info window displays showing basic information about the device ...

Page 37: ...o the way you access the SNMP agent C and use different management tools D The following sections illustrate some of the functions provided by the ZyXEL Device s SNMP agent 3 2 3 1 Viewing SNMP Statistics To see statistics about the data provided by the ZyXEL Device s SNMP agent double click Network in the manager s navigation panel The following screen displays showing information on incoming and...

Page 38: ...e following screen displays showing information on physical and virtual ports Figure 19 Tutorial SNMP Interfaces 3 2 3 3 SNMP Walk The SNMP Walk feature allows you to discover all the types of SNMP data that can be supplied by your ZyXEL Device s SNMP agent Each individual type of information has a unique OID Object IDentifier and name which uniquely identify it in the MIB Click the SNMP Walker bu...

Page 39: ...Contact 0 the description reads The textual identification of the contact person for this managed node together with information on how to contact this person Figure 21 Tutorial SNMP OID Description 3 2 3 5 MIB Specific Display To read the specific information provided by the device s MIB right click in the right hand panel and select Display MIB Specific from the menu that appears The fields in t...

Page 40: ...e visually identified as such in the SNMP manager interface For example take the following steps to change the basic information about your ZyXEL Device the device name location contact person and so on 1 If you are not already in the SNMP View mode click the SNMP View button Go to the MIB navigation panel and click General Figure 23 Tutorial SNMP View General The following screen displays The Sys...

Page 41: ... 305 User s Guide 41 Figure 25 Tutorial SNMP New Information 3 The next time you check the information using the SNMP Walk feature for example you can see that the changes have been made Figure 26 Tutorial SNMP Changes Made ...

Page 42: ...Chapter 3 Tutorial ES 305 User s Guide 42 ...

Page 43: ...43 PART II Web Configurator and Troubleshooting System Screens 45 VLAN Screens 53 Troubleshooting 61 ...

Page 44: ...44 ...

Page 45: ...able 2 System Status LABEL DESCRIPTION Refresh Click this to update the information in this screen LAN These fields contain read only details of the ES 305 s LAN IP settings You can configure these settings in the System Network Settings screen Connection Type This field displays whether the ES 305 is set to get an IP address automatically DHCP or uses an IP address you configure manually Static I...

Page 46: ...e Media Access Control MAC address of the ES 305 Every networking device has a unique MAC address which identifies it Information These fields contain read only details of the firmware currently running on the ES 305 and the amount of time since it was switched on System Up Time This shows the elapsed time since the ES 305 was switched on Runtime Code Version This is the version number of the runt...

Page 47: ...dress subnet mask default gateway IP address and a domain name server address automatically Select Static IP address if you don t have a DHCP server or if you wish to assign static IP address information to the ES 305 You need to fill in the following fields when you select this option IP Address Enter the IP address of your ES 305 in dotted decimal notation for example 192 168 0 1 Subnet Mask Ent...

Page 48: ...nutes After a successful upload the system reboots 1 Do NOT turn off the ES 305 while firmware upload is in progress Table 4 Administrator Settings LABEL DESCRIPTION User Name Enter the administrator user name for accessing the ES 305 s web configurator Current Password Enter the password already configured on the ES 305 If no password is configured leave this field blank Password Enter the new pa...

Page 49: ...ble 5 Firmware Upgrade LABEL DESCRIPTION Current Firmware Version This field displays the version number of the firmware currently installed on the ES 305 This also displays in the System System Status screen as the Runtime Code Version Firmware Date This field displays the date of the firmware currently installed on the ES 305 Choose Click this to locate the firmware file you wish to upload to th...

Page 50: ...uch as backing up the ES 305 s configuration and resetting the it to its factory default settings Click System Configuration Tools The following screen displays Figure 34 Configuration Tools The following table describes the labels in this screen Table 6 Configuration Tools LABEL DESCRIPTION Restart System Select this to turn the ES 305 off then on The settings on the ES 305 remain unchanged Resto...

Page 51: ...efore making configuration changes Restore Settings Select this to upload a new or previously saved configuration file from your computer to your ES 305 After you see an OK screen click Continue and log in again when prompted Note Do NOT turn off the ES 305 while configuration file upload is in progress Choose Click this to select the configuration file you want to upload when you select Restore S...

Page 52: ...Chapter 4 System Screens ES 305 User s Guide 52 ...

Page 53: ...ng a possible maximum number of 4 096 VLANs Note that user priority and VLAN ID are independent of each other A frame with VID VLAN Identifier of null 0 is called a priority frame meaning that only the priority level is significant and the default VID of the ingress port is given as the VID of the frame Of the 4096 possible VIDs a VID of 0 is used to identify priority frames and value 4095 FFF is ...

Page 54: ...mplifies multicast group management MVR is also known as Multicast VLAN Group MVG 5 1 4 DiffServ DiffServ Differentiated Services is a class of service CoS model that marks packets so that they receive specific per hop treatment at DiffServ compliant network devices along the route based on the application types and traffic flow Packets are marked with DiffServ Code Points DSCPs indicating the lev...

Page 55: ...ing on the ES 305 You can configure up to eight VLAN rules Each rule allows you to specify how each port deals with incoming packets Use VLAN group setting rules to specify whether a port is A member of a VLAN Packets are forwarded with VLAN tags A member of a VLAN Packets are forwarded without VLAN tags Not a member of a VLAN If you block incoming traffic tagged with the management VLAN ID the de...

Page 56: ...do not want to use the rule VID Enter the VLAN ID for this rule 1 4094 P1 P4 WAN Select one of the following to configure the state of each of the ES 305 s ports X This indicates that the port is not part of the VLAN Tag This indicates that the port is a member of the VLAN When the packet leaves the member port the VLAN tag is added Untag This indicates that this port is a member of the VLAN When ...

Page 57: ... access the ES 305 Enter the VLAN identification number associated with the ES 305 The default is 1 All ports are members of the management VLAN by default Note If no port is a member of this VLAN you cannot access the ES 305 Multicast VLAN registration Multicast VLAN Registration MVR allows multiple users to subscribe to a multicast VLAN stream television service for example while remaining in se...

Page 58: ... from 40 to 30 and the IEEE 802 1p priority mapping rule assigns a 802 1p value of 3 based on the new DSCP value Figure 37 DiffServ Example Click VLAN DiffServ The following screen displays Table 8 Port VID Settings LABEL DESCRIPTION Port This column displays the port name LAN 1x 4x and WAN PVID This column displays the Port VLAN ID Enter the VLAN ID 1 4094 for untagged traffic on each port Note I...

Page 59: ...re DSCP Codepoint Mapping The ES 305 can change the DSCP DiffServ Code Point value of incoming packets prior to sending them to their destinations For each incoming DSCP value you want to change on this port select the new value from the list DSCP to 802 1p Mapping The ES 305 can assign an IEEE 802 1p value based on a packet s DSCP value If the DSCP value is changed in the DSCP Codepoint Mapping f...

Page 60: ...Chapter 5 VLAN Screens ES 305 User s Guide 60 ...

Page 61: ...uded with the ES 305 2 Make sure the power adaptor or cord is connected to the ES 305 and plugged in to an appropriate power source Make sure the power source is turned on 3 Disconnect and re connect the power adaptor or cord to the ES 305 4 If the problem continues contact the vendor V One of the LEDs does not behave as expected 1 Make sure you understand the normal behavior of the LED See Sectio...

Page 62: ... 6 4 on page 64 2 Check the hardware connections and make sure the LEDs are behaving as expected See the Quick Start Guide and Section 1 4 on page 22 3 Make sure your Internet browser does not block pop up windows and has JavaScripts and Java enabled See Appendix B on page 75 4 Make sure your computer is in the same subnet as the ES 305 If you know that there are routers between your computer and ...

Page 63: ...hooting suggestions for I cannot see or access the Login screen in the web configurator Ignore the suggestions about your browser V I cannot use FTP to upload download the configuration file I cannot use FTP to upload new firmware See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator Ignore the suggestions about your browser 6 3 Internet Access V I...

Page 64: ...inistrator or vendor or try one of the advanced suggestions Advanced Suggestions Check the 802 1p and DiffServ settings in the VLAN screens If it is disabled you might consider activating it If it is enabled you might consider raising or lowering the priority for some applications 6 4 Resetting the ES 305 to Its Factory Defaults If you reset the ES 305 you lose all of the changes you have made The...

Page 65: ...Chapter 6 Troubleshooting ES 305 User s Guide 65 ...

Page 66: ...Chapter 6 Troubleshooting ES 305 User s Guide 66 ...

Page 67: ...ndex Product Specifications 69 Setting up Your Computer s IP Address 81 Pop up Windows JavaScripts and Java Permissions 75 IP Addresses and Subnetting 91 Command Interpreter 101 Legal Information 107 Customer Support 111 Index 115 ...

Page 68: ...68 ...

Page 69: ...d into multiple logical networks Devices on a logical network belong to one group A device can belong to more than one group With VLAN a device cannot directly talk to or hear from devices that are not in the same group s the traffic must first go through a router Multicast VLAN Registration MVR Multicast VLAN Registration MVR is designed for applications such as Media on Demand MoD using multicas...

Page 70: ... back to an earlier configuration IP Multicast IP multicast is used to send traffic to a specific group of computers The ES 305 supports versions 1 and 2 of IGMP Internet Group Management Protocol used to join multicast groups see RFC 2236 Table 12 Switching Specifications Layer 2 Features Bridging 1K MAC addresses Switching Max Frame size 1522 bytes Forwarding frame IEEE 802 3 IEEE 802 1q Etherne...

Page 71: ...iod after you log in your ES 305 will automatically log you out You will then have to telnet into the ES 305 again You can use the web configurator to change the inactivity time out period SNMP Simple Network Management Protocol SNMP is a protocol used for exchanging management information between network devices SNMP is a member of the TCP IP protocol suite Your ES 305 supports SNMP agent functio...

Page 72: ...of variables include such as number of packets received node port status etc A Management Information Base MIB is a collection of managed objects SNMP allows a manager and agents to communicate for the purpose of accessing these objects SNMP itself is a simple request response protocol based on the manager agent model The manager issues a request and the agent returns responses using the following...

Page 73: ...ome traps include an SNMP interface index The following table maps the SNMP interface indexes to the ES 305 s physical ports Table 14 SNMP Interface Index to Physical and Virtual Port Mapping INTERFACE PORT eth0 WAN eth1 LAN 4 eth2 LAN 3 eth3 LAN 2 eth4 LAN 1 ...

Page 74: ...Appendix A Product Specifications ES 305 User s Guide 74 ...

Page 75: ...et Explorer Pop up Blockers You may have to disable pop up blocking to log into your device Either disable pop up blocking enabled by default in Windows XP SP Service Pack 2 or allow pop up blocking and create an exception for your device s IP address Disable pop up Blockers 1 In Internet Explorer select Tools Pop up Blocker and then select Turn Off Pop up Blocker Figure 41 Pop up Blocker You can ...

Page 76: ...eb pop up blockers you may have enabled Figure 42 Internet Options Privacy 3 Click Apply to save this setting Enable pop up Blockers with Exceptions Alternatively if you only want to allow pop up windows from your device see the following steps 1 In Internet Explorer select Tools Internet Options and then the Privacy tab 2 Select Settings to open the Pop up Blocker Settings screen ...

Page 77: ...de 77 Figure 43 Internet Options Privacy 3 Type the IP address of your device the web page that you do not want to have blocked with the prefix http For example http 192 168 167 1 4 Click Add to move the IP address to the list of Allowed sites Figure 44 Pop up Blocker Settings ...

Page 78: ...ay properly in Internet Explorer check that JavaScripts are allowed 1 In Internet Explorer click Tools Internet Options and then the Security tab Figure 45 Internet Options Security 2 Click the Custom Level button 3 Scroll down to Scripting 4 Under Active scripting make sure that Enable is selected the default 5 Under Scripting of Java applets make sure that Enable is selected the default 6 Click ...

Page 79: ...ngs Java Scripting Java Permissions 1 From Internet Explorer click Tools Internet Options and then the Security tab 2 Click the Custom Level button 3 Scroll down to Microsoft VM 4 Under Java permissions make sure that a safety level is selected 5 Click OK to close the window Figure 47 Security Settings Java ...

Page 80: ...Java Permissions ES 305 User s Guide 80 JAVA Sun 1 From Internet Explorer click Tools Internet Options and then the Advanced tab 2 Make sure that Use Java 2 for applet under Java Sun is selected 3 Click OK to close the window Figure 48 Java Sun ...

Page 81: ...a third party TCP IP application package TCP IP should already be installed on computers using Windows NT 2000 XP Macintosh OS 7 and later operating systems After the appropriate TCP IP components are installed configure the TCP IP settings in order to communicate with your network If you manually assign IP information instead of using dynamic assignment make sure that your computers have IP addre...

Page 82: ... click Add 3 Select the manufacturer and model of your network adapter and then click OK If you need TCP IP 1 In the Network window click Add 2 Select Protocol and then click Add 3 Select Microsoft from the list of manufacturers 4 Select TCP IP from the list of network protocols and then click OK If you need Client for Microsoft Networks 1 Click Add 2 Select Client and then click Add 3 Select Micr...

Page 83: ...lect Obtain an IP address automatically If you have a static IP address select Specify an IP address and type your information into the IP Address and Subnet Mask fields Figure 50 Windows 95 98 Me TCP IP Properties IP Address 3 Click the DNS Configuration tab If you do not know your DNS information select Disable DNS If you know your DNS information select Enable DNS and type the information in th...

Page 84: ... the TCP IP Properties window 6 Click OK to close the Network window Insert the Windows CD if prompted 7 Turn on your ES 305 and restart your computer when prompted Verifying Settings 1 Click Start and then Run 2 In the Run window type winipcfg and then click OK to open the IP Configuration window 3 Select your network adapter You should see your computer s IP address subnet mask and default gatew...

Page 85: ...05 User s Guide 85 Figure 52 Windows XP Start Menu 2 In the Control Panel double click Network Connections Network and Dial up Connections in Windows 2000 NT Figure 53 Windows XP Control Panel 3 Right click Local Area Connection and then click Properties ...

Page 86: ...in Win XP and then click Properties Figure 55 Windows XP Local Area Connection Properties 5 The Internet Protocol TCP IP Properties window opens the General tab in Windows XP If you have a dynamic IP address click Obtain an IP address automatically If you have a static IP address click Use the following IP Address and fill in the IP address Subnet mask and Default gateway fields Click Advanced ...

Page 87: ...In TCP IP Address type an IP address in IP address and a subnet mask in Subnet mask and then click Add Repeat the above two steps for each IP address you want to add Configure additional default gateways in the IP Settings tab by clicking Add in Default gateways In TCP IP Gateway Address type the IP address of the default gateway in Gateway To manually configure a default metric the number of tran...

Page 88: ...General tab in Windows XP Click Obtain DNS server address automatically if you do not know your DNS server IP address es If you know your DNS server IP address es click Use the following DNS server addresses and type them in the Preferred DNS server and Alternate DNS server fields If you have previously configured DNS servers click Advanced and then the DNS tab to order them ...

Page 89: ...l Area Connection Properties window 10 Close the Network Connections window Network and Dial up Connections in Windows 2000 NT 11 Turn on your ES 305 and restart your computer if prompted Verifying Settings 1 Click Start All Programs Accessories and then Command Prompt 2 In the Command Prompt window type ipconfig and then press ENTER You can also open Network Connections right click a network conn...

Page 90: ...Appendix C Setting up Your Computer s IP Address ES 305 User s Guide 90 ...

Page 91: ...re a common street name the hosts on a network share a common network number Similarly as each house has its own house number each host on the network has its own unique identifying number the host ID Routers use the network number to send packets to the correct network while the host ID determines to which host on the network the packets are delivered Structure An IP address is made up of four pa...

Page 92: ...part of the host ID The following example shows a subnet mask identifying the network number in bold text and host ID of an IP address 192 168 1 2 in decimal By convention subnet masks always consist of a continuous sequence of ones beginning from the leftmost bit of the mask followed by a continuous sequence of zeros for a total number of 32 bits Subnet masks can be referred to by the size of the...

Page 93: ... by a continuous number of zeros for the remainder of the 32 bit mask you can simply specify the number of ones instead of writing the value of each octet This is usually specified by writing a followed by the number of bits in the mask after the address For example 192 1 1 0 25 is equivalent to saying 192 1 1 0 with subnet mask 255 255 255 128 The following table shows some possible subnet masks ...

Page 94: ...ws the company network before subnetting Figure 60 Subnetting Example Before Subnetting You can borrow one of the host ID bits to divide the network 192 168 1 0 into two separate sub networks The subnet mask is now 25 bits 255 255 255 128 or 25 The borrowed host ID bit can have a value of either 0 or 1 allowing two subnets 192 168 1 0 25 and 192 168 1 128 25 The following figure shows the company ...

Page 95: ...1 254 Example Four Subnets The previous example illustrated using a 25 bit subnet mask to divide a 24 bit address into two subnets Similarly to divide a 24 bit address into four subnets you need to borrow two host ID bits to give four possible combinations 00 01 10 and 11 The subnet mask is 26 bits 11111111 11111111 11111111 11000000 or 255 255 255 192 Each subnet contains 6 host ID bits giving 26...

Page 96: ...et 3 IP SUBNET MASK NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192 168 1 128 IP Address Binary 11000000 10101000 00000001 10000000 Subnet Mask Binary 11111111 11111111 11111111 11000000 Subnet Address 192 168 1 128 Lowest Host ID 192 168 1 129 Broadcast Address 192 168 1 191 Highest Host ID 192 168 1 190 Table 22 Subnet 4 IP SUBNET MASK NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192 168 1 ...

Page 97: ...ITS SUBNET MASK NO SUBNETS NO HOSTS PER SUBNET 1 255 255 255 128 25 2 126 2 255 255 255 192 26 4 62 3 255 255 255 224 27 8 30 4 255 255 255 240 28 16 14 5 255 255 255 248 29 32 6 6 255 255 255 252 30 64 2 7 255 255 255 254 31 128 1 Table 25 16 bit Network Number Subnet Planning NO BORROWED HOST BITS SUBNET MASK NO SUBNETS NO HOSTS PER SUBNET 1 255 255 128 0 17 2 32766 2 255 255 192 0 18 4 16382 3 ...

Page 98: ... You don t need to change the subnet mask computed by the ES 305 unless you are instructed to do otherwise Private IP Addresses Every machine on the Internet must have a unique address If your networks are isolated from the Internet running only between two branch offices for example you can assign any IP addresses to the hosts without problems However the Internet Assigned Numbers Authority IANA ...

Page 99: ...computer B which is a DHCP client Neither can access the Internet This problem can be solved by assigning a different static IP address to computer A or setting computer A to obtain an IP address automatically Figure 62 Conflicting Computer IP Addresses Example Conflicting Router IP Addresses Example Since a router connects different networks it must have interfaces using different network numbers...

Page 100: ...an not use the same IP address In the following example the computer and the router s LAN port both use 192 168 1 1 as the IP address The computer cannot access the Internet This problem can be solved by assigning a different IP address to the computer or the router s LAN port Figure 64 Conflicting Computer and Router IP Addresses Example ...

Page 101: ...al fields in a command are enclosed in square brackets The symbol means or For example sys filter netbios config type on off means that you must specify the type of netbios filter and whether to turn it on or off Command Usage A list of valid commands can be found by typing help or at the command prompt Always type the full command The ES 305 s command interface structure is hierarchical type up t...

Page 102: ... displays From here you can access all of the ES 305 s command directories The command directories are as follows cfg these commands manage configuration settings net these commands manage Internet settings os these commands manage operating system settings Commands Summary The following table illustrates the commands available in the ES 305 s command interface ...

Page 103: ...d variable Example deletes the SNMP system location variable CFG del SNMP_SYSLOC prof These commands let you see and save changes to the ES 305 s profile its configuration settings init Return profile to initial factory default settings All configuration changes are lost save Save all current profile settings to non volatile memory commit Save changes made via the cfg set command to non volatile m...

Page 104: ...orts port_name pvid Use this command to see the VLAN status of the specified port Add the pvid in order to assign the the specified Port VLAN ID to the port Example assigns PVID 12 to port 2x NET vlanconfig 2x 12 port_name priority priority Use this command to see the IEEE 802 1p priority of the specified port Add the priority priority to assign the specified IEEE 802 1p priority to the port Examp...

Page 105: ... details and statistics of all threads currently running on the ES 305 mem Use this command to see the total and available memory on the ES 305 rst Use this command to reboot the ES 305 Note that this command does not reset the device to its default configuration Table 26 Commands Summary ...

Page 106: ...Appendix E Command Interpreter ES 305 User s Guide 106 ...

Page 107: ...ftware described herein Neither does it convey any license under its patent rights nor the patent rights of others ZyXEL further reserves the right to make changes in any products described herein without notice This publication is subject to change without notice Trademarks ZyNOS ZyXEL Network Operating System is a registered trademark of ZyXEL Communications Inc Other trademarks mentioned in thi...

Page 108: ...ompliance could void the user s authority to operate the equipment This Class A digital apparatus complies with Canadian ICES 003 Viewing Certifications 1 Go to http www zyxel com 2 Select your product on the ZyXEL home page to go to that product s page 3 Select the certification you wish to view from this page ZyXEL Limited Warranty ZyXEL warrants to the original end user purchaser that this prod...

Page 109: ...ization number RMA Products must be returned Postage Prepaid It is recommended that the unit be insured when shipped Any returned products without proof of purchase or those with an out dated warranty will be repaired or replaced at the discretion of ZyXEL and the customer will be billed for parts and labor All repaired or replaced products will be shipped by ZyXEL to the corresponding return addr...

Page 110: ...Appendix F Legal Information ES 305 User s Guide 110 ...

Page 111: ...39 Web Site www zyxel com www europe zyxel com FTP Site ftp zyxel com ftp europe zyxel com Regular Mail ZyXEL Communications Corp 6 Innovation Road II Science Park Hsinchu 300 Taiwan Costa Rica Support E mail soporte zyxel co cr Sales E mail sales zyxel co cr Telephone 506 2017878 Fax 506 2015098 Web Site www zyxel co cr FTP Site ftp zyxel co cr Regular Mail ZyXEL Costa Rica Plaza Roble Escazú Eta...

Page 112: ... Finland France E mail info zyxel fr Telephone 33 4 72 52 97 97 Fax 33 4 72 52 19 20 Web Site www zyxel fr Regular Mail ZyXEL France 1 rue des Vergers Bat 1 C 69760 Limonest France Germany Support E mail support zyxel de Sales E mail sales zyxel de Telephone 49 2405 6909 69 Fax 49 2405 6909 99 Web Site www zyxel de Regular Mail ZyXEL Deutschland GmbH Adenauerstr 20 A2 D 52146 Wuerselen Germany Hun...

Page 113: ...U S A Norway Support E mail support zyxel no Sales E mail sales zyxel no Telephone 47 22 80 61 80 Fax 47 22 80 61 81 Web Site www zyxel no Regular Mail ZyXEL Communications A S Nils Hansens vei 13 0667 Oslo Norway Poland E mail info pl zyxel com Telephone 48 22 333 8250 Fax 48 22 333 8251 Web Site www pl zyxel com Regular Mail ZyXEL Communications ul Okrzei 1A 03 715 Warszawa Poland Russia Support...

Page 114: ... support ua zyxel com Sales E mail sales ua zyxel com Telephone 380 44 247 69 78 Fax 380 44 494 49 32 Web Site www ua zyxel com Regular Mail ZyXEL Ukraine 13 Pimonenko Str Kiev 04050 Ukraine United Kingdom Support E mail support zyxel co uk Sales E mail sales zyxel co uk Telephone 44 1344 303044 08707 555779 UK only Fax 44 1344 303034 Web Site www zyxel co uk FTP Site ftp zyxel co uk Regular Mail ...

Page 115: ... 50 connection type 45 contact information 111 copyright 107 customer support 111 D defaults 50 device password 47 DHCP 46 DiffServ 54 58 dimensions 69 disclaimer 107 DSCP 54 58 dynamic IP address 46 E example scenario 27 F factory defaults 50 FCC interference statement 107 firmware upload 48 upload error 50 forwarding 55 FTP 21 G gateway 45 gateway address 46 general features 70 H HTTP Hypertext ...

Page 116: ...ning 27 network priority 27 network settings 46 P password 47 per hop behavior 54 port mirroring 70 port VID 28 57 power specification 69 product registration 109 PVID 53 PVID Priority Frame 53 Q QoS 70 Quick Start Guide 25 R registration product 109 related documentation 3 reset 50 restart 50 restore defaults 50 runtime code version 45 S safety certifications 70 safety warnings 6 service levels 5...

Page 117: ...ser name 47 V VID 27 53 56 number of possible VIDs 53 priority frame 53 VID VLAN Identifier 53 virtual networks 27 VLAN 27 53 56 70 ID 53 tagged 53 VLAN group settings 27 55 W warranty 108 note 109 web configurator 21 25 26 overview 25 ...

Page 118: ...Index ES 305 User s Guide 118 ...

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