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Zwana ZS2 Ultimate User Guide 

15 of 18 

Purchase Crew Internet Vouchers 
Internet vouchers can only be purchased for existing users. If a new user wants to purchase a voucher please first create 
the user with “voucher to be purchased”. 
 

i

 

Click Purchase Voucher from the menu 

ii

 

Enter the users full name 

iii

 

Select the user from the list 

iv

 

Enter crew and cash to master ref. 

v

 

Select the voucher type for minutes or MB 

vi

 

Enter the amount to be purchased 

vii

 

Once complete you can print or close the 
voucher 

 
NOTE: 

Once the voucher is closed or printed a 

copy will be sent to the captain’s email address 
 
If you approve a voucher that exceed the amount 
specified in the Data Plan, a warning will come up 
that the voucher being approved is exceeding the 
monthly data plan of the provider. 
 

 

 
View Crew Internet Vouchers 
Internet vouchers can be viewed from the ZAC interface in case crew members have queries about previous purchases. 

i

 

Click View Voucher from the menu 

ii

 

The list of purchased vouchers will appear with all details from the order 

 

3.3.5

 

Reboot 

In case Zwana is installed in an inaccessible location on the vessel we have included a quick  
reboot button on the interface. 

 

How to use it

 

i

 

Click the Reboot icon 

ii

 

A pop-up message will appear asking you to confirm reboot 

-

 

Yes will reboot the server and logout any users that are logged in 

-

 

No will cancel the reboot 

NOTE: 

Please allow up to 5 minutes for the system to come back online. During this time users will not be able to access 

the login page. Internet Explorer should be closed during this process and only opened once Zwana is online again. If you 
open IE before you will not be directed to the Zwana login page.

 

 

 

3.4

 

Pending Vouchers 

When a crew member has ordered an Internet voucher, the Captain role will be notified by a counter on the top of 
the Zwana user interface. 

 

How to use it

 

i

 

Click on the pending vouchers counter 

ii

 

Login to ZAC interface 

iii

 

Select the voucher and Approve/Decline 

iv

 

If approved, continue to add CTM ref the 
confirm 

v

 

Print or close voucher 

 

 

 

 

Summary of Contents for ZS2

Page 1: ...Zwana ZS2 Ultimate User Guide 1 of 18 User Guide Version 4 0 0...

Page 2: ...network on an administrative level Information About Caution This manual may contain cautions and warnings SOFTWARE Access to the Zwana platform software is restricted to users with authorized or admi...

Page 3: ...nge Password 8 2 3 6 Show Hide Applications 8 2 3 7 Login Time Limit 8 2 3 8 Restricted Ports 9 2 3 9 Firewall 9 2 3 10 Network Settings 9 2 3 11 ZAC 10 2 4 CONFIGURING THE CLIENT MACHINES 10 3 ZWANA...

Page 4: ...ersonal computers and devices Our intention to make Zwana your application server is extended by allowing you to add your own software and link it to our user friendly web interface Users have access...

Page 5: ...t in multi WAN firewall to which your satcom terminals or Wi Fi antenna are connected A separate LAN port on Zwana is dedicated for connection to your ships local network switch 1 Connect the satellit...

Page 6: ...ter 127 0 0 1 for Incoming Mail and Outgoing Mail then click Next vi Enter your AmosConnect 7 username and password for Account Name and Password vii Click Finish viii Once the account is created open...

Page 7: ...This will alert when vouchers purchased are exceeding the monthly data package vi Click Save vii You are also able to change the IP of the firewall under the providers section 2 3 2 Email Addresses S...

Page 8: ...Applications Select which icons to show on the web interface for each role according to the features and apps required i Administrator account Show Hide Apps ii Tick the box for each app required unde...

Page 9: ...r all usernames even when role is blocked 2 3 9 Firewall Access the firewall to view statistics or make changes i Administrator account Firewall ii Login with Username status Password zwanastatus NOTE...

Page 10: ...168 2 1 Primary DNS IP of Zwana Firewall Default is 192 168 10 1 Alternate DNS BLANK or IP of your server 2 4 2 Internet Explorer configuration Tools Internet Options Security Select Trusted sites the...

Page 11: ...on Zwana Mail user guide 3 1 2 Internet Although all Internet traffic is compress with Zwana we have added a page with popular links light in data for further savings How to use it i Click on the Web...

Page 12: ...6 Admiralty Digital Radio Signals Volume 6 provides maritime radio communications information for pilot services vessel traffic services and port operations worldwide More than 3000 service locations...

Page 13: ...the credit is added to the account How to use it i Click the icon to install open Planning Station ii Fill out the required details iii Click Submit NOTE Your voucher will be pending for the captain...

Page 14: ...unt for each provider WAN connected to Zwana Zwana can take up to 3 providers vi Click Add User For Captain roles ZAC Full access allows all features ZAC Basic access only allows captain user voucher...

Page 15: ...rchases i Click View Voucher from the menu ii The list of purchased vouchers will appear with all details from the order 3 3 5 Reboot In case Zwana is installed in an inaccessible location on the vess...

Page 16: ...able to the user The groups are defined below and access levels in the tables listed Administrator Office administrator login for settings Captain Captain to access applications orders tools and user...

Page 17: ...wing issues Zwana is not turned on Zwana is not connected to the ships network Client computer is not connected to the ships network Zwana service has stopped Make sure all network cables are firmly c...

Page 18: ...x 10 100 FIREWALL 5 x Gigabit Mounting Desk or Rack mount Front Panel Power HDD activity LEDs PSU status LEDs Firewall Status LED Start shutdown switch Rear Panel 2x 19V DC power in 4x USB2 0 2x 10 10...

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