65
Problem
Possible causes
Possible solution
Unable to select
certain features
Your service provider does
not support these features,
or you have not applied for
services that provide these
features.
Contact your service provider.
Battery not
charging
The battery or battery
charger is damaged.
Contact the dealer.
The phone’s temperature
is below 0°C or higher than
45 °C.
Adjust the battery charging environment to
avoid extremes of temperature.
Poor contact between the
battery and charger.
Check all connectors to ensure that all
connections have been properly made.
Shortened
standby time
The standby time is related
to your service provider
system configuration. The
same phone used with
different service providers’
systems will not provide
exactly the same length of
standby time.
If you are located in an area where
signaling is weak, temporarily power off
the phone.
The battery is depleted. In
high temperature
environments, battery life
will be shortened.
Use a new battery.
