Appendix
39
Problems and their solutions
Symptoms
Possible Causes
Solutions
Phone won’t turn on
The battery is flat
Charge the battery
Poor contact
Reinstall the battery
Phone turns itself off
Battery very low
Charge the battery
Poor standby time
Deceasing of battery
performance
Replace the battery
Weak network
signal
Turn off the phone
Can’t connect to the
network
Weak network
Move to where the signal is
Out of the service
area
Make sure you’re in a network
service area.
Calls keep cutting off Weak network
Move to where the signal is
Phone doesn’t ring
when I receive
incoming calls
Phone is set to
‘Mute’ or minimum
volume.
Enter ‘User Profiles’ to select a
Non-silent mode, or increase the
ring volume.