14
If your phone appears following phenomenon in the process of application, read
following relative information at first. If the problems still can not be solved, please
contact with the distributor or service provider.
Problem Check
Point
When switching on the phone, it
prompts Enter “PIN”.
Input your PIN code which offered with
SIM card together. If you have
changed PIN code, input the new PIN
code.
When switching on the phone, it
prompts “Emergency”.
Check whether valid SIM card is
inserted or not.
When switching on the phone, it
prompts Enter “Phone locked”.
Enter lock code you set already to
unlock the phone.
No ring tone prompt for a
incoming call.
Check volume setting of ring tone.
And check whether "mute" is set in Profil
es.
No display on screen when
disconnect external power
supply.
Check whether the battery has
electricity, or it is damaged; or power
on the phone again.
Press CALL/REDIAL key, but no
number is sent.
Check whether you have set call
barring.
Certain call cannot be received.
Check whether the number is
restricted.
Cannot send short messages.
Check the network condition, or
