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  ZTE WF721 User Guide

 

 

Confidential and Proprietary Information of ZTE CORPORATION 13 

 

 

Troubleshooting 

 

Symptom 

Solution

 

No dial tone 

Please wait for 1~2 minutes after the 

WF721 is powered on. 

If you do not see a green light (signal 

strength), move the WF721 to a place with a 

stronger signal 

There is a prompt/ 

phone alert/ 

announcement as soon 

as I lift the phone off the 

hook. 

Make sure your (U)SIM card is inserted 

correctly and the PIN number has been 

entered. If the PIN number has been 

entered incorrectly for three consecutive 

times, you will need to enter the PUK code 

when prompted. 

The line is noisy/ 

distorted as soon as I lift 

the phone off the hook. 

Remove any electrical appliance which is 

too close to the phone or the WF721. 

The cable or phone set might be faulty. 

I hear a rapid engaged 

tone as soon as I lift the 

phone off the hook. 

Put the phone on the hook and try again. 

After dialing the last digit 

I hear nothing /silence. 

When you have finished dialing you can 

wait several seconds to connect the call.   

Summary of Contents for WF721

Page 1: ...WF721 Wireless Home Phone User Guide ZTE CORPORATION NO 55 Hi tech Road South ShenZhen P R China Postcode 518057 Tel 86 755 26779999 URL www ztedevices ca E mail support ztecanada com ...

Page 2: ...tilized in any form or by any means electronic or mechanical including photocopying and microfilm without the prior written permission of ZTE Corporation The manual is published by ZTE Corporation We reserve the right to make modifications on print errors or update specifications without prior notice Version R1 0 Edition Time April 27 2016 ...

Page 3: ...the Device to a Phone 6 Place a Test Call 7 Using Your Device 7 Making calls 7 Three Way Calling 8 Call Waiting 8 Call Forwarding 9 Setting up Voice Mail 11 Access Your Voicemail 11 Retrieving Messages 11 Remote Retrieve 12 Adjusting Volume 12 Troubleshooting 13 Specification 14 Warnings and Notices 15 Safety Precautions 15 Limited Warranty 16 Limitation of Liability 17 Radio Frequency RF Energy 1...

Page 4: ......

Page 5: ...provides calling services through your wireless service provider s cellular network and other features including Voicemail Call Waiting Call Display Call Forwarding and Three way Calling for your corded or cordless home phone s External View Signal Strength Battery Charge Power Voicemail Battery Cover ...

Page 6: ...rd into the U SIM card slot Warning Your device does not support micro SIM card nano SIM card or any other nonstandard SIM cards To avoid device damage please do not use any nonstandard SIM cards in your device Note The U SIM card included with the device is locked to and may only be used with the ZTE Home Phone device 3 Install the battery and close the battery cover ...

Page 7: ...d the battery will automatically stop charging When not using the battery for a long period remove it from your WF721 and store it in a cool dry place Interface Description Warning The Service Port is only for diagnostic purposes not for customer use To avoid device damage please do not place a USB based device into the USB port of the WF721 Power Switch Power Socket Telephone Ports Service Port A...

Page 8: ...on of the states refer to the following table Icon Indicator Status Power Green On Off No Power Voicemail Green Blinking New voicemail waiting Off No Message Battery Charge Green High Orange Medium Red Low Off No charge or no battery installed Wireless Service Green 1to 5 Bars Signal Strength Low to High No Bar Lit No Service Blinking Red Bars Check U SIM card Solid Red Bars Software Updating ...

Page 9: ... strong signal from a signal tower typically near a window or outside wall Note Some electronic devices may be susceptible to electromagnetic interference Locate the device away from the connected phone TV set radio or other electronic equipment to avoid electromagnetic interference Turning on Your Device 1 Insert the small end of the power adapter into the power socket of your WF721 2 Plug the po...

Page 10: ...enna to an upright position 2 Confirm signal strength light is green for optimal performance Note If you do not see a green light signal strength you may want to choose an alternate installation location Connecting the Device to a Phone 1 Unplug your existing phone from the wall jack 2 Plug your phone into the Phone 1 port on the WF721 using your existing phone cable or included phone cable ...

Page 11: ...phone number Place a Test Call 1 Pick up the handset of your connected home phone 2 Dial the telephone number 3 Wait 4 8 seconds for the call to be connected automatically Note When making a call make sure to use 10 digit dialing for both local and long distance calls Using Your Device Making calls Using a phone connected to your WF721 place and receive calls as you normally would The WF721 suppor...

Page 12: ...to end the connection and return to the first call If one of the people you called hangs up during your call you and the remaining caller stay connected If you initiated the call and are the first to hang up all callers are disconnected Call Waiting Press 43 or 43 to enable or disable Calling Waiting features When you re on a call and another call comes in you will hear two tones Press the Flash o...

Page 13: ...r home phone equipment Call Forwarding Call forwarding feature allows you to forward your incoming calls to another phone number To always forward 1 Press 21 on your connected phone 2 Dial the 10 digit number of which you wish to forward your calls 3 Press key Example 21 1234567890 forwards your calls to the phone number 123 456 7890 4 Wait to hear a confirmation tone for the forwarding to complet...

Page 14: ... busy To forward when incoming calls go unanswered 1 Press 61 on your connected phone 2 Dial the 10 digit number of which you wish to forward your calls 3 Press key 4 Wait to hear a confirmation tone for the forwarding to complete before hanging up Note Press 61 to disable call forwarding when incoming calls go unanswered To forward when unreachable 1 Press 62 on your connected phone 2 Dial the 10...

Page 15: ... Create a password during setup to enable remote voicemail retrieval and for added security Access Your Voicemail When a voicemail message is waiting the voicemail indicator on your WF721 blinks green You will also hear an intermittent dial tone on any connected phone handset before placing a call Press 1 on any connected phone to access your voicemail Retrieving Messages 1 Press 1 on any connecte...

Page 16: ...eting begin press the key 3 Enter your password and follow the prompts to listen to and manage your voicemail messages Adjusting Volume Use your home phone s volume adjustment if available Alternately the volume of the WF721 can be adjusted if necessary 1 When you are on a call press or to adjust volume to minimum or maximum 2 Press or to turn volume down or up Notes Four volume levels are availab...

Page 17: ...erted correctly and the PIN number has been entered If the PIN number has been entered incorrectly for three consecutive times you will need to enter the PUK code when prompted The line is noisy distorted as soon as I lift the phone off the hook Remove any electrical appliance which is too close to the phone or the WF721 The cable or phone set might be faulty I hear a rapid engaged tone as soon as...

Page 18: ...ation of ZTE CORPORATION Specification Dimension W D H 140mm 110mm 30mm Weight 234g Talk Time Approximately 2 5 3 hours 2G and 3G Standby Time 25 hours Battery Capacity 1900 mAh Note The value of the talk time or standby time varies with the actual environment ...

Page 19: ...721 Do not use your WF721 in dangerous environments where there are explosive gases or explosive products being processed Please use original accessories or accessories that are authorized by ZTE Unauthorized accessories may affect the WF721 performance damage the WF721 or cause danger to you Do not attempt to dismantle the WF721 There are no user serviceable parts Put the WF721 in a place with go...

Page 20: ...21 does not work with most home security systems Limited Warranty This warranty does not apply to defects or errors in the product caused by i Reasonable abrasion ii End User s failure to follow ZTE s installation operation or maintenance instructions or procedures iii End User s mishandling misuse negligence or improper installation disassembly storage servicing or operation of the product iv Mod...

Page 21: ...r statutory including but not limited to the implied warranties of merchantability and fitness for a particular purpose unless otherwise required under the mandatory provisions of the law Limitation of Liability ZTE shall not be liable for any loss of profits or indirect special incidental or consequential damages resulting from or arising out of or in connection with using of this product whether...

Page 22: ...s device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines SAR information on this device is on file with the FCC and can be found under the Display Grant section of http www fcc gov oet ea fccid after searching FCC ID SRQ WF721 Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest ce...

Page 23: ...tial installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be dete...

Page 24: ...y Canada license exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device This Class B digital apparatus complies with Canadian ICES 003 IC 5200E WF721 ...

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