184
Problem
Possible causes
Possible solution
Cannot turn
your phone
on
Battery power has been
depleted.
Recharge the phone’s
battery.
You are not within the
network’s service area.
Check the service area
with your service
provider.
Unable to
connect to
the network
Poor signal.
Move to an open space,
or if you are inside a
building, move closer to
a window.
Unable to
enter
information
into the
phonebook
The phonebook’s
memory is already full.
Delete unnecessary
data from the contacts.
Uninstall the software
that may cause the
problem.
Upgrade the phone
software.
Phone
crashes,
reboots,
freeze, or
cannot be
powered on
Some third-party
software is not
compatible with your
phone.
Reset the phone to
factory status.
