138
Problem
Possible causes
Possible solution
Unable to
connect to
the network
Micro-SIM card invalid. Contact your service
provider.
You are not within the
network‟s service area.
Check the service area
with your service
provider.
Poor signal.
Move to an open space,
or if you are inside a
building, move closer to
a window.
PIN Code
blocked
You have entered an
incorrect PIN code three
consecutive times.
Contact your service
provider. If the service
provider provides the
SIM card‟s PUK code,
use the PUK code to
unlock the SIM card.
Unable to
enter
information
into the
phonebook
The phonebook‟s
memory is already full.
Delete unnecessary
data from the contacts.
Summary of Contents for Star 1
Page 1: ...1 ZTE Star 1 User Manual ...