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Problem
Possible Causes
Suggested Solution
Message sent
failed.
Insufficient credit?
The SMS centre
number isn’t correct.
Check your credit.
Contact your Service
Provider. Enter the
correct number in the
Message settings.
Data connection
failed.
You have no
network coverage.
Try moving location
until you get good
reception. Try the
extender cable.
The APN
configuration is
wrong
Check with your
service provider and
set the APN in the
configuration settings.
The manual network
selection is wrong.
Select the correct
network for your
service provider.
Restore Automatic
mode.
You are using the
wrong APN.
Consult your service
provider.
The modem
cannot connect to
the internet
abroad (Roaming)
You don’t have
roaming enabled on
your plan.
Contact your service
provider to enable
roaming.
