Zte SKINNY DONGLE User Manual Download Page 1

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SKINNY DONGLE - USB Modem User Guide - PC

Connection Manager Software Guide

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Using your USB Modem

......................................................................... 4

Task bar information

............................................................................... 6

Using the SMS Interface

......................................................................... 7

Using the Phonebook

............................................................................. 9

Phonebook Notes:

.................................................................................. 10

Settings

....................................................................................................... 11

Troubleshooting Guide

........................................................................ 13

System requirements

............................................................................ 16

SIM card and microSD™ insertion

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Optional - Using a microSD

™

memory card

................................... 18

Step by Step Installation

..................................................................... 20

Software Removal

.................................................................................. 23

Radiation from Electronic Devices – SAR

...................................... 23

Precautions and Safety Information

............................................... 24

Technical Specifications

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Summary of Contents for SKINNY DONGLE

Page 1: ...Interface 7 Using the Phonebook 9 Phonebook Notes 10 Settings 11 Troubleshooting Guide 13 System requirements 16 SIM card and microSD insertion 17 Optional Using a microSD memory card 18 Step by Step Installation 20 Software Removal 23 Radiation from Electronic Devices SAR 23 Precautions and Safety Information 24 Technical Specifications 26 ...

Page 2: ...nch The modem takes a few minutes to initialise You ll be ready to go as soon as the Connect button is available TIP Connect becomes available when the modem is fully installed and the SIM card is connected to the network Please allow sufficient time for installation and network registration ...

Page 3: ...ill create a new icon on your desktop and a new program listing under Start Programs If you have problems with the installation please contact your supplier or see zte co nz for more assistance and FAQ s If you can t connect to the internet check your SIM card is inserted correctly and is activated for data services Advanced users should check device manager to see if the drivers are fully install...

Page 4: ...mber to return to the software interface and press Disconnect to end your session When the software is minimised double click the icon on the task bar to re open the Connection Manager Note that your USB modem is locked to the Skinny network Contact your carrier to unlock your device Charges may apply TIP After the computer wakes from hibernation or standby mode you may need to remove and re inser...

Page 5: ...nnection records click on Data records Data usage is approximate Please contact your service provider for actual usage The graph shows the upload and download speeds updated in real time Click on the Data record tab to view upload and download history ...

Page 6: ...tem log file for support purposes Diagnostics Open Diagnostics serial no software version etc Help Open the help file Exit Close the software and switch off the modem Safe Removal of Hardware To remove your USB modem from the computer first close the Connection Manager then use the safe removal of hardware process for Windows If you remove the USB modem when it is active the Phonebook records may ...

Page 7: ...ad Incoming Messages The inbox is displayed by default Select a message from the Inbox The message content and details are displayed in the window below the inbox summary list Click on the column headers to sort by Name Number Content or Time The message content is displayed here ...

Page 8: ...nto the text field to enter text Click Send when finished or Save to store in Drafts After the message is sent it is saved in the Outbox If the message fails to send the icon is marked with a red cross Enter the recipients number here Please note The maximum number of characters per SMS is 160 If you send more than 1 SMS you will get charged for multiple messages ...

Page 9: ...k button to select the phonebook interface Select from PC or USIM To create a new contact click New New Contact enter the details and select OK to finish You can choose the Save location as the PC or the USIM card The default location is on the PC ...

Page 10: ... buttons at the bottom of the screen View View the selected contact s information New Create a new contact Delete Delete contacts or groups Move Move the contact between the SIM and the PC Edit Edit the contact information Tip To avoid corrupting the phonebook file wait for the connection manager to close before removing the modem and always use the Safe removal of hardware process ...

Page 11: ...ction Settings The setting Data is pre configured for your network If you have a private VPN you may need to create a new connection configuration This feature is designed for IT Administrators in a corporate environment and is generally not required to be changed by end users Data ...

Page 12: ...GE will lock the modem to 2G services only Settings SMS Settings These settings are pre configured for your network There is no need to change any of these settings If you go overseas or use a foreign SIM card you may need to change the local SMS Centre number Consult your service provider for more details Settings Sounds The default system sounds can be personalised if required Browse to your cho...

Page 13: ...in PC configuration is not correct No Autorun Start the program manually by going Start Program Files or use the desktop shortcut Check the drivers try Safe Mode The modem has no signal The antenna is at the wrong angle or position Use the extension cable and adjust the angle and position of the USB modem You have no network coverage Try moving location until you get good reception Try the extende...

Page 14: ...ocation until you get good reception Try the extender cable The APN configuration is wrong Check with your service provider and set the APN in the configuration settings The manual network selection is wrong Select the correct network for your service provider Restore Automatic mode You are using the wrong APN Consult your service provider The modem cannot connect to the internet abroad Roaming Yo...

Page 15: ...ty and format is correct 2GB is FAT16 format 32GB is FAT32 format Troubleshooting Tips 1 Install and test the modem in another computer 2 Check your SIM is working in another device eg mobile phone 3 Insert a known working SIM card into your modem 4 Confirm your account is active contact your service provider 5 Uninstall the modem and re install using Safe Mode Consult a PC technician if required ...

Page 16: ...o install and run the software 4 We suggest you switch off your anti virus software before installing the USB modem In some cases protection software can prevent automatic installation It is possible to start the installation process manually by clicking the Autorun icon when it appears Tips USB 2 0 ports are preferred because they are much faster Identify the type of port on your PC and use versi...

Page 17: ...d and microSD insertion 1 Lift the top cover to access the SIM and microSD slot 2 Place the SIM card as shown with the gold contacts facing down 3 Push the SIM card in as far as it will go and replace the modem cover ...

Page 18: ...ill appear as an external drive on your computer system Always handle memory cards with care and avoid static discharge microSD cards supported to 2GB are FAT 16 format microSD HC cards supported to 32GB are FAT 32 format Please use the Safe Removal of Hardware to stop the removable disk before removing the modem from your computer Tip There is a diagram showing the correct orientation of the SIM ...

Page 19: ... installation process 1 Device insertion USB drivers are installed by your system 2 Install shield launches and installs the Connection Manager 3 Connection Manager launches and continues to install the modem drivers and then initialises the modem If nothing happens your system configuration may be preventing Autorun Manual installation process Browse to the device and select AutoRun to start the ...

Page 20: ...Page 20 Step by Step Installation The installation method shown below is for Windows 7 Other operating systems will follow a similar but not necessarily identical installation process ...

Page 21: ...Page 21 Press Next to accept the default folder location or press Change to define your own path ...

Page 22: ...Page 22 Please wait a few seconds for the installation to proceed Click Finish to complete the installation ...

Page 23: ...modem is a transmitting device with similar output power to a mobile phone It uses an internal antenna to connect to the mobile network To get the best performance from your device do not cover or shield the device in any way as this will lead to increased output power Always leave a clear space around the device to allow the transmit and receive signals to propagate SAR tests have been completed ...

Page 24: ...urn the modem off if necessary Consult a physician or the manufacturer of the medical device before using the modem near such devices n Be aware of the regulations when using the modem at places such as oil refineries or chemical factories where there are explosive gases or explosive products being processed Turn off your modem as instructed n Don t touch the antenna area unnecessarily whilst conn...

Page 25: ... high temperature and humidity outside In such cases there could be condensing moisture inside the modem which can cause internal damage Unplug the modem and leave it for 30 minutes before use n Always handle the modem with care Be careful not to drop or bend the modem n There are no user serviceable parts inside the modem Unauthorised dismantling or repair will void the warranty Declaration of Co...

Page 26: ...to 7 2 Mbps HSUPA upload up to 5 76 Mbps Power requirements 5V with current 100mA 450mA max Max Emitted Power In 3G WCDMA Mode 250mW In 2G GSM GPRS Mode 2W Interface USB 2 0 Operating systems Windows 7 Vista XP SP2 above Mac OS X 10 4 11 and above Functions High speed wireless data internet microSD memory SMS Memory card 2GB microSD 32GB microSD HC Temperature range 5ºC to 45ºC ...

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