Zte Q301C User Manual Download

Page: 164 / 183

164

Problem

Possible
causes

Possible
solution

PIN Code
blocked

You have
entered an
incorrect PIN
code three
consecutive
times.

Contact your
service
provider. If the
service
provider
provides the
micro-SIM
card‘s PUK
code, use the
PUK code to
unlock the
micro-SIM card.

Unable to
enter
information
into the
phonebook

The
phonebook‘s
memory is
already full.

Delete
unnecessary
data from the
contacts.

Phone
crashes,
reboots,
freeze, or
cannot be
powered on

Some
third-party
software is
not
compatible
with your
phone.

Reset the
phone to
factory status.

Enter safety
mode and
uninstall the
software that
may cause the
problem.

Summary of Contents for Q301C

Page 1: ...1 ZTE Q301C User Manual ...

Page 2: ...ny form or by any means electronic or mechanical including photocopying and microfilm without the prior written permission of ZTE Corporation Notice ZTE Corporation reserves the right to make modifications on print errors or update specifications in this guide without prior notice This manual has been designed with the utmost care to ensure the accuracy of its content However all statements inform...

Page 3: ...te takes precedence Disclaimer ZTE Corporation expressly disclaims any liability for faults and damages caused by unauthorized modifications of the software Images and screenshots used in this manual may differ from the actual product Content in this manual may differ from the actual product or software Trademarks ZTE and the ZTE logos are trademarks of the ZTE Corporation Google and Android are t...

Page 4: ... Edition Time November 17 2014 Contents Getting Started 12 Getting to Know Your Phone 12 Knowing the Keys 13 Installing the UIM SIM Cards 14 Installing the microSDHC Card 15 Charging the Battery 16 Extending the Battery Life 19 Powering On Off 19 Restarting the Phone 20 Setting Up for the First Time 20 Locking Unlocking the Screen ...

Page 5: ...On Off Touch Sound 26 Adjusting Volume 26 Switching to Silent Mode 27 Applying New Wallpapers 28 Changing Screen Brightness 28 Protecting Your Phone With Screen Locks 29 Knowing the Basics 31 Monitoring the Phone Status 31 Managing Notifications 32 Managing Shortcuts and Widgets 36 Organizing With Folders 37 Rearranging the Favorites Tray 38 Entering Text 39 Editing Text 43 Opening and Switching A...

Page 6: ...Data Connection 60 Connecting to Virtual Private Networks 64 Phone Calls 66 Placing and Ending Calls 66 Answering or Rejecting Calls 67 Working With the Call Log 68 Calling Your Contacts 70 Checking Voicemail 70 Using Options During a Call 71 Managing Multi party Calls 72 Adjusting Your Call Settings 74 Contacts 78 Checking Contact Details 78 Adding a New Contact 79 Importing Exporting and Sharing...

Page 7: ...nc 88 Email 89 Setting Up the First Email Account 90 Checking Your Emails 90 Responding to an Email 91 Writing and Sending an Email92 Adding and Editing Email Accounts 93 Changing General Email Settings 95 Gmail 95 Opening Your Gmail Inbox 95 Switching Accounts 96 Writing and Sending a Message 97 Replying to or Forwarding a Message 97 Working With Received Attachments 98 ...

Page 8: ...opying a Message 104 Changing Message Settings 105 Calendar 10 5 Viewing Your Calendars and Events 106 Creating an Event 107 Editing or Deleting an Event 108 Changing Calendar Settings 108 Browser 10 9 Opening the Browser 109 Downloading Files 110 Changing Browser Settings 111 Google Now and Search 112 Enabling Google Now 112 Searching With Text 113 Searching by Speaking 113 ...

Page 9: ...19 Working With Pictures 120 Retouching Your Pictures 122 Playing Videos 122 Music 123 Copying Music Files to Your Phone 123 Viewing Your Music Library 124 Set a Song as the Default Ringtone 125 Playing Music 126 Managing Playlists 127 Videos 128 Opening the Video Library 128 Playing and Controlling Videos 129 Managing Video Files 129 FM Radio New 130 ...

Page 10: ...und Recorder 133 Recording a Voice Memo 133 Playing a Voice Memo 134 Calculator 134 Chrome 134 Clock 135 World Clock 136 Downloads 136 Drive 137 File Explorer 137 System Updates 138 Google Play Store 139 Settings 139 Wireless and Networks 139 Device 142 Personal 148 Accounts 152 System 152 Upgrading the Phone Software 154 ...

Page 11: ...65 General Safety 165 Radio Frequency RF Exposure 168 Distraction 171 Product Handling 171 Electrical Safety 177 Radio Frequency Interference 178 Explosive Environments 180 Declaration of RoHS Compliance 181 Disposal of Your Old Appliance 183 ...

Page 12: ...12 Getting Started Getting to Know Your Phone ...

Page 13: ...13 Knowing the Keys Key Function Power Key Press and hold to turn on or off Flight mode enable silent mode vibration mode or sound or to power off Press to switch your phone to Sleep mode or wake it up ...

Page 14: ...u Key Touch to get the options for the current screen Touch and hold to see recently used applications Back Key Touch to go to the previous screen Installing the UIM SIM Cards You phone has two SIM card slots You can install one or both SIM cards into the slots 1 Insert UIM card and SIM card with the metal contacts facing down and the cut corner is aligned with the cutting on the slot ...

Page 15: ...rts GSM SIM cards Installing the microSDHC Card The microSDHC card can be installed and removed while the phone is turned on Unmount the microSDHC card before removing it 1 Insert SD card with the metal contacts facing down and the cut corner aligned with that of the slot ...

Page 16: ...in data on it Therefore it is recommended that you keep a microSDHC card installed and not remove or replace it randomly Charging the Battery Your phone s battery should have enough power for the phone to turn on find a signal and make a few calls You should fully charge the battery as soon ...

Page 17: ...hargers and cables The use of unapproved accessories could damage your phone or cause the battery to explode CAUTION Do not change the built in rechargeable battery in your phone by yourself The battery can only be changed by ZTE or ZTE authorised service provider 1 Connect the adapter to the charging jack Ensure that the adapter is inserted with the correct orientation Do not force the connector ...

Page 18: ...ar on the status bar 3 Disconnect the charger when the battery is fully charged NOTE If the battery is extremely low you may be unable to power on the phone even when it is being charged In this case try again after charging the phone for at least 10 minutes Contact customer service if you still cannot power on the ...

Page 19: ...he screen backlight time Lower the screen brightness Turn auto sync WIFI and Bluetooth off when not in use Disable the GPS function when not in use Most applications using this function will periodically query the GPS satellites for your current location each query drains your battery Powering On Off Press and hold the Power Key to turn on your phone To turn it off press and hold the Power Key to ...

Page 20: ...eset it to factory settings see Settings Personal Backup and Reset Factory data reset you need to do some settings before using it 1 Touch the language field to select the language you want to use and then touch 2 Configure the Google location options and touch 3 Set the date time and time zone or use date and time data provided by the network Then touch You will be prompted to accept the terms of...

Page 21: ...eep mode when not in use and to turn the screen back on and unlock it when you need it To lock the screen and keys To quickly turn the screen off and lock the keys press the Power Key NOTE To save battery power the phone automatically turns off the screen after a certain period of time when you leave it idle You will still be able to receive messages and calls while the phone screen is off To unlo...

Page 22: ... password to unlock your screen Using the Touch Screen Your phone s touch screen lets you control actions through a variety of touch gestures Touch When you want to type using the onscreen keyboard select onscreen items such as application and settings icons or press onscreen buttons simply touch them with your finger Touch and Hold To open the available options for an item for example a message o...

Page 23: ... dragging do not release your finger until you have reached the target position Pinch In some apps such as Maps Browser and Gallery you can zoom in and out by placing two fingers on the screen at once and pinching them together to zoom out or spreading them apart to zoom in Rotate the screen For most screens you can automatically change the screen orientation from portrait to landscape by turning ...

Page 24: ...g point for your phone s applications functions and menus You can customize your home screen by adding application icons shortcuts folders widgets and more Your home screen extends beyond the initial screen Swipe the screen left or right to display additional screens ...

Page 25: ...d Time 1 Touch Settings Date time 2 Uncheck Automatic date time and Automatic time zone if you want to set the date time and time zone by yourself 3 Set the date time time zone and date time format Changing Ringtone and Notification Sound You can customize the default ringtone for incoming calls and the default notification sound quickly ...

Page 26: ... 5 Touch OK NOTE See chapter Contacts Editing Contacts Set a Ringtone for a Contact for how to assign a special ringtone to an individual contact Turning On Off Touch Sound 1 Touch Settings Sound 2 Check or uncheck Dial pad touch tones Touch sounds Screen lock sound or Vibrate on touch Adjusting Volume 1 Touch Settings Sound Volumes 2 Drag the sliders to adjust the volume for each type of audio ...

Page 27: ... can set the phone to silent mode by using one of the following methods Press and hold the Power Key and then touch to enable silent mode touch to enable silent mode with vibration or touch to disable silent mode Keep pressing the Volume Down Key when no media application is active When the icon appears on the status bar the phone is set to silent mode with vibration When the icon appears on the s...

Page 28: ...ottom to select the wallpaper you like Some images are static or animated You can also touch Gallery or Live Wallpapers to see other choices 4 Touch Set wallpaper Changing Screen Brightness 1 Touch Settings Display Brightness 2 Drag the slider to turn off auto adjustment and change the screen brightness manually NOTE You can Changing screen brightness adjustment without going to the ...

Page 29: ...old certain icon look at the front camera draw a pattern or enter a numeric PIN or a password to unlock the phone s screen and keys 1 Touch Settings Security 2 Touch Screen lock 3 Touch Slide Pattern PIN or Password Touch Slide to enable screen lock and allow unlocking with a slide gesture You can unlock the screen by slide on the display If you touch Pattern you re guided to create a pattern you ...

Page 30: ...umeric PIN or a password you must enter to unlock your screen NOTE If you forget the pattern you set try five times and touch Forget pattern to sign in to the Google Account you have added on the phone and reset the screen lock You need an active Internet connection You can also upgrade the phone software See Upgrading the Phone Software ...

Page 31: ...he right side Below are some of the icons you may see Signal strength Mobile data in use 3G connected No SIM card installed Ringer off Alarm set Airplane mode Vibrate mode Battery dead Bluetooth on Battery low Connected to a WIFI network Battery partially drained WIFI in use Battery full Wired headset connected Battery charging Speaker on ...

Page 32: ...ns on the left Below are some of the icons you may see New SMS MMS GPS on New email microSDHC card removed New Gmail message Upcoming event Problem with SMS MMS delivery Call on hold Missed call New WIFI network detected Call in progress Downloading data USB connected Sending data Song is playing USB tethering is on ...

Page 33: ...nel to view the details of notifications To open the notification panel swipe your finger down from the top of the screen To close the notification panel swipe your finger up from the empty area of the panel or touch Respond to or Remove a Notification In the notification panel you can respond to a notification or remove the notifications The notification panel also supports expandable notificatio...

Page 34: ...op Touch and hold a notification and then touch App info to identify the application that created it To turn off notifications from that application if needed uncheck Show notifications in the App info screen NOTE If you turn off notifications for an app you may miss its important alerts and updates The notifications of some apps cannot be turned off NOTE In the notification panel touch at the top...

Page 35: ...rofile in the People app BRIGHTNESS Touch to turn on or off automatic brightness adjustment or change the brightness manually SETTINGS Touch to open the Settings menu See Settings for more information WIFI Touch to turn on or off the WIFI feature DATA CONNECTION Touch to turn on or off data service over mobile networks BATTERY Display the current battery status Touch to open the Battery menu in Se...

Page 36: ...o browse the available applications or widgets 3 Touch and hold a widget or an application icon and drag it to the home screen Move Shortcuts or Widgets 1 Touch and hold a widget or shortcut on the Home Screen 2 Drag it to the place you need Remove Shortcuts or Widgets 1 Touch and hold a widget or shortcut on the Home Screen 2 Drag it to to remove it NOTE No empty home screen panel is ...

Page 37: ...en release it 2 An outline appears around the widget Drag the outline to resize the widget NOTE Not all widgets can be resized Organizing With Folders You can create folders on the Home Screen and add several shortcuts to a folder Create a Folder 1 Touch and hold a shortcut on the home screen and drag it over another shortcut 2 Release your finger and a new folder will be created with both shortcu...

Page 38: ...e shortcut and it will be added into the folder Remove Shortcuts From a Folder 1 Touch a folder to open it 2 Touch and hold the shortcut you want to remove and then drag it to the Home Screen 3 Release the shortcut and it will be removed from the folder Rearranging the Favorites Tray The Home Screen includes a customizable favorites tray at the bottom visible from all Home Screens You can drag app...

Page 39: ... drag it out of the tray To add items to the favorites tray Touch and hold an item on the Home Screen and drag it into the favorites tray If the favorites tray is full you need to first remove an item from the tray Entering Text You can enter text using the onscreen keyboard Some apps open it automatically In others you open it by touching where you want to type You can touch to hide the onscreen ...

Page 40: ... provides a layout similar to a desktop computer keyboard When screen auto rotation is enabled turn the phone sideways and the keyboard will change from portrait to landscape The landscape keyboard is not supported in all applications The Android Keyboard may be different for different input languages You can touch Settings Language input Android Keyboard Input languages to select active input lan...

Page 41: ...ges to indicate the current case you are using for lowercase for uppercase and when locked in uppercase Touch to delete the text before the cursor Touch to select numbers and symbols You can then touch to find more Touch to use Google s networked voice input Touch and hold to change the input languages or set up the ...

Page 42: ...when entering text and touch Choose input method and then select Google voice typing Or touch to access the voice typing when you are using the Android Keyboard 2 When you see the microphone image speak what you want to type 3 You can continue entering text to keep it or to delete it NOTE Say comma period question mark exclamation mark or exclamation point to enter punctuation Input Settings Choos...

Page 43: ...he tab to move the cursor Select text Touch and hold or double tap within the text The nearest word highlights with a tab at each end of the selection Drag the tabs to change the selection Cut or copy Select the text you want to manipulate Then touch the Cut or Copy button to cut or copy the text to the clipboard Replace text with the clipboard text Select the text you want to replace Then touch o...

Page 44: ...n app to open it Switch Between Recently Opened Apps 1 Long touch the key A list of the names and thumbnails of apps you ve used recently opens If you ve been using more apps recently than can fit on the screen you can scroll the list up and down 2 Touch a thumbnail to open that app NOTE You can swipe a thumbnail sideways to remove it from the list ...

Page 45: ...aging and data or set roaming restrictions for each card To turn on or off a card 1 Touch Settings Dual SIM settings 2 Slide the switch to turn on or turn off CDMA Or GSM card To set roaming restrictions 1 Touch Settings More Mobile nerworks 2 Touch Data roaming and check the card allowed for data roaming or Touch Show roaming reminder to set when roaming warnings should appear ...

Page 46: ...anually or You can also touch Choose automatically to select preferred network automatically Control Mobile Data Use 1 Touch Settings Mobile data 2 Slide the switch to turn on or turn off mobile data or You can also change witch card use mobile data Touch Settings Dual SIM settings Mobile Data CDMA or GSM Set Access Point Names To connect to the Internet you can use the default Access Point Names ...

Page 47: ...e new APN is associated with 3 Touch to creat a New APN 4 Touch each item to enter the information you get from your service provider 5 Touch Menu Key Save to complete NOTE To set the APN to default settings touch Menu Key Reset to default Connecting to WIFI WIFI is a wireless networking technology that can provide Internet access at distances of up to 100 meters depending on the WIFI router and y...

Page 48: ...uch Connect NOTE Your phone automatically connects to previously used WIFI networks when they are in range Get Notified of Open Networks 1 Touch Settings WIFI 2 Slide the switch to turn on WIFI 3 Touch Menu Key Advanced 4 Check Network notification When WIFI is on you receive notifications in the Status bar when your phone detects an open WIFI network Uncheck the option to turn off notifications ...

Page 49: ... 1 Touch Settings WIFI 2 Slide the switch to turn on WIFI 3 Touch 4 Enter the network SSID name If necessary enter security or other network configuration details 5 Touch Save Connect to a WPS Network WPS WIFI Protected Setup is a feature that makes it easy to add your phone to access points which support WPS You can use one of the following two methods to connect your phone to a wireless network ...

Page 50: ...S PIN number displays on the screen Enter the PIN number into the access point s setup page After entering the PIN number your phone automatically finds the access point and configures the connection NOTE For detailed information about the WPS feature of the access point please refer to its user documents Forget a WIFI Network You can make your phone forget about the details of a WIFI network that...

Page 51: ...2 Touch Menu Key Advanced to adjust the following settings Network notification Get notifications in the status bar when WIFI is on and an open network is available Keep WIFI on during sleep Set whether to keep WIFI on in sleep mode Scanning always available Allow Google location services and other apps to scan for networks even when WIFI is turned off WIFI optimisation Minimise battery usage when...

Page 52: ...allows WIFI devices to connect to each other without the need for wireless access points hotspots NOTE Activating this feature will disconnect your current WIFI network connection Connect to Another Device via WIFI Direct 1 Touch Settings WIFI 2 Touch Menu Key WIFI Direct Your phone will search for other devices enabled with WIFI Direct connections 3 Touch a device name below PEER DEVICES to conne...

Page 53: ...o Bluetooth Devices Bluetooth is a short range wireless communication technology Phones or other devices with Bluetooth capabilities can exchange information wirelessly within a distance of about 10 meters The Bluetooth devices must be paired before the communication is performed Turn Bluetooth On Off 1 Touch Settings Bluetooth 2 Slide the switch to turn on Bluetooth When Bluetooth is on the icon ...

Page 54: ...Bluetooth Device 1 Touch Settings Bluetooth 2 Slide the switch to turn on Bluetooth Your phone automatically scans for and displays the IDs of all available Bluetooth devices in range You could touch SEARCH FOR DEVICES if you want to scan again 3 Touch the device you want to pair with 4 Confirm that the Bluetooth passkeys are the same between the two devices and touch Pair ...

Page 55: ...n try entering 0000 or 1234 the most common passkeys or refer to the documents for that device Send Data via Bluetooth 1 Open the appropriate application and select the file or item you want to share 2 Select the option for sharing via Bluetooth The method may vary by application and data type 3 Touch a Bluetooth device the phone has paired with or wait for it to search for new devices and touch o...

Page 56: ...s bar and touch 3 Touch Accept to start receiving the data Connecting to Your Computer via USB You can connect your phone to a computer with a USB cable and transfer music pictures and other files in both directions Your phone stores these files in internal storage or on a removable microSDHC card If you are using USB tethering you must turn that off before you can use USB to transfer files betwee...

Page 57: ...rage Use the phone as a flash drive and transfer files between your computer and the phone NOTE To transfer files open the notification panel and touch Touch for other USB options USB mass storage NOTE To end the connection unmount eject the flash drives from your computer first Then open the notification panel on the phone and touch Touch for other USB options Charging Media device MTP Use the ...

Page 58: ...Windows Media Player You can sync music on your phone and the computer installed with Windows Media Player 1 Connect the phone with your computer via USB and choose Media device MTP 2 Open Windows Media Player and synchronize music files Disconnect Your Phone From the Computer To disconnect the phone from the computer simply unplug the USB cable when you re finished ...

Page 59: ...uch Unmount SD card OK 3 When the Unmount SD card menu changes to Mount SD card you can now safely remove the microSDHC card from the phone Erase microSDHC Card 1 Touch Settings Storage 2 Scroll down the screen and touch Erase SD card Erase SD card Erase everything CAUTION The formatting procedure erases all the data on the microSDHC card after which the files CANNOT be retrieved ...

Page 60: ...net on your computer via the USB tethering feature of your phone The feature needs data connection on a mobile network and may result in data charges NOTE If your phone has a microSDHC card or USB storage you can t mount it on your computer while USB tethered 1 Connect your phone to your computer with a USB cable 2 Touch Settings More Tethering portable hotspot 3 Check USB tethering A new network ...

Page 61: ...re its mobile data connection with your computer 1 Pair your phone with your computer via Bluetooth 2 Configure your computer to obtain its network connection via Bluetooth For more information please see your computer s documentation 3 Touch Settings More Tethering portable hotspot 4 Check Bluetooth tethering Your computer is now sharing your phone s data connection NOTE To stop sharing your data...

Page 62: ...e portable WIFI hotspot feature is enabled you cannot use your phone s applications to access the Internet via its WIFI connection You still remain connected to the Internet via your mobile data network 1 Touch Settings More Tethering portable hotspot 2 Slide the switch to turn on WIFI hotspot After a moment the phone starts broadcasting its WIFI network name SSID 3 On another device locate your p...

Page 63: ...s More Tethering portable hotspot WIFI hotspot Set up WIFI hotspot 2 Set your name and security options as follows Network SSID Enter or edit a network SSID name that other devices see when scanning for WIFI networks Security Choose a security option None not recommended or WPA2 PSK other users can access your mobile hotspot only if they enter the correct password When you select WPA2 PSK touch th...

Page 64: ...itutions to let people access local network resources when not on campus or when connected to a wireless network Depending on the type of VPN you are using you may be required to enter your login credentials or install security certificates before you can connect to your VPN You can get this information from your network administrator Add a VPN 1 Touch Settings More VPN 2 Touch and fill in the inf...

Page 65: ... want to connect to 3 When prompted enter any requested credentials and then touch Connect When you are connected the VPN connected icon appears in the Status bar Modify a VPN 1 Touch Settings More VPN 2 Touch and hold the VPN that you want to modify 3 Touch Edit network and edit the VPN settings you want 4 Touch Save ...

Page 66: ... Calls Place a Call by Dialing 1 Touch 2 Enter the phone number or the contact name with the dialpad The phone will display matching information from your contact list To make an international call touch and hold the 0 key to enter the plus symbol Next enter the country code followed by the city area code and then the phone number 3 Touch the matching contact to call the contact or touch or to cal...

Page 67: ...he caller that you ve entered in People You can answer or reject the call or reject it with a text message Answer a Call When you receive a phone call drag over to answer the call NOTE To silence the ringer before answering the call press the Volume Key Reject a Call When you receive a phone call drag over to reject the call You can also drag over to reject the call and send a preset text ...

Page 68: ...The Call Log is a list of all the calls you ve placed received or missed It provides a convenient way to redial a number return a call or add a number to your Contacts To open the call history you can touch Or touch Home Key Place a Call From the Call Log 1 Open the call history 2 Touch a number for more information about the call or touch or beside it to call back NOTE ...

Page 69: ...Touch a number to view more call information 3 Touch 4 To add the number to an existing contact touch a contact in the list To add a new contact touch Take Other Actions on a Call Log Entry 1 Open the call log 2 Touch a number to view more call information While viewing the call details you can Touch the number to call it Touch Menu Key Edit number before call to edit the number in the dialer befo...

Page 70: ...alling Your Contacts 1 Touch 2 Touch a contact to place the call Checking Voicemail If you have set the phone to divert calls to voicemail callers can leave voicemail messages when they cannot reach you Here s how to check the messages they left 1 Touch Home Key Touch Menu Key Call settings Call settings Voicemail 2 Touch and hold in the dialer If prompted enter your voicemail ...

Page 71: ...ng Options During a Call During a call you will see a number of onscreen options Touch an option to select it Touch to switch to the keypad when you need to enter a code for example the PIN for your voicemail or bank account during the call Touch to turn on or off the speakerphone Touch to mute or unmute your microphone Touch to put the call on hold Touch Menu Key for more call options You can mak...

Page 72: ...of higher volume levels do not place the phone near your ear during speakerphone use Managing Multi party Calls When the call waiting and three way call features are available you can switch between two calls or set up a conference call NOTE The call waiting and three way call features need network support and may result in additional charges Please contact your service provider for more informati...

Page 73: ...call This puts the first caller on hold and answers the second call To switch between two calls Touch on the screen Set Up a Conference Call With this feature you can talk to two people at the same time 1 On the dialpad enter a number and touch or 2 Once you have established the connection touch dial the second number This puts the first caller on hold 3 When you re connected to the second party t...

Page 74: ...the conference call touch Adjusting Your Call Settings Set Voicemail 1 Touch Home Key Touch Menu Key Call settings Call settings Voicemail 2 Touch Service to select the voicemail service provider 3 Touch Setup Voicemail number to edit the voicemail number if necessary Forward Incoming Calls Call forwarding feature allows you to forward your incoming calls to another phone number 1 Touch Home Key ...

Page 75: ...pes of calls from your phone 1 Touch Home Key Touch Menu Key Call settings Call settings GSM Call barring 2 Set the restriction of specific types of calls from your phone Use Fixed Dialing Numbers Fixed Dialing Numbers FDN allows you to restrict outgoing calls to a limited set of phone numbers Touch Home Key Touch Menu Key Call settings Call settings GSM Fixed Dialing Numbers The following options...

Page 76: ...t your micro SIM card locked Contact the service provider for assistance Edit Quick Response to Rejected Callers 1 Touch Home Key Touch Menu Key Call settings Call settings Quick responses 2 Touch the text message to edit it Set Speed Dials You can touch and hold the 1 9 keys from the dialer to call the corresponding speed dial number The number key 1 is reserved to speed dial your voicemail To as...

Page 77: ...e Key Touch Menu Key Call settings Call settings GSM Additional settings 2 Touch Caller ID to choose whether your number is displayed when someone receives your outgoing call Or check Call waiting to get notified of incoming calls during a call NOTE Please contact the service provider to check whether the caller ID and call waiting features are available ...

Page 78: ...e screen to quickly switch to the contact groups or favourite contacts Checking Contact Details 1 Touch and touch the all contacts tab to access your contact list 2 Scroll through the list to view all your contacts 3 Touch a contact to view its details NOTE If you have a lot of contacts stored you ll see a slider when you touch the right side of the screen To go directly to a letter touch and hold...

Page 79: ... synced automatically with your account online 4 Enter the contact name phone numbers email addresses and other information 5 Touch DONE to save the contact Importing Exporting and Sharing Contacts You can import export contacts from to your SIM card or microSDHC cards This is especially useful when you need to transfer contacts between different devices You can also quickly share your contacts us...

Page 80: ...or export and touch OK Share Contacts 1 Touch and touch the all contacts tab 2 Depending on your need share multiple contacts in the list or share one contact 3 To share multiple contacts in the contact list touch Menu Key Import export Share visible contacts and check the contacts you want to share Then touch OK To share one contact touch it to open the detail screen and touch Menu Key Share ...

Page 81: ...u can find your favorite contacts and frequently contacted contacts Add a Contact to Favorites You can add the contacts you use frequently to Favorites so that you can find them quickly NOTE Contacts on the SIM cards cannot be added to Favorites 1 Touch and touch the all contacts tab 2 Touch a contact and then touch next to the contact name ...

Page 82: ...ame Working With Groups View Your Contact Groups 1 Touch and touch the contact groups tab 2 Scroll through the list to view the preset groups and any groups you have created 3 Touch a group to view its members Set Up a New Group 1 Touch and touch the contact groups tab 2 Touch to create a new group 3 Touch to choose an account for the new group ...

Page 83: ...ntries appear below the field touch the one you need Touch Add members and check the contacts you want to add to the group Then touch OK Delete a Group 1 Touch and touch the contact groups tab 2 Touch a group and then touch Menu Key Delete 3 Choice the group you want to delete touch OK to disband the group The contacts in the group will not be deleted Edit a Group 1 Touch and touch the ...

Page 84: ... to the group Touch to remove or move corresponding contact from the group Searching for a Contact 1 Touch and touch the all contacts tab 2 Touch at the bottom of the screen 3 Input the contact name you want to search for The contacts matched will be listed Editing Contacts Edit Contact Details 1 Touch and touch the all contacts tab 2 Touch a contact you need to edit ...

Page 85: ...n you hear the ringtone 1 Touch and touch the all contacts tab 2 Touch a contact you want to set a ringtone for and then touch Menu Key Set ringtone NOTE The contact must be saved on the phone not the SIM cards 3 Select Custom ringtones or Media Storage then choice Always or just once 4 Select a ringtone you like and touch OK Delete Contacts 1 Touch and touch the ...

Page 86: ...e duplicate entries for the same contact You can merge all the separate information of a contact into one entry in the Contacts list 1 Touch and touch the all contacts tab 2 Touch a contact entry to display the contact s details 3 Touch Menu Key Edit touch Menu Key Join 4 Touch the contact whose information you want to join with the first entry The information from the second contact is added to t...

Page 87: ...nts You may also add other kinds of accounts depending on the apps installed on your phone Add an Account 1 Touch Settings Add account 2 Touch the type of account you want to add 3 Follow the onscreen steps to enter the information about the account Most accounts require a username and password but the details may vary You may also need to obtain some information from IT support or your system adm...

Page 88: ...rmation associated with it from your phone such as emails and contacts 1 Touch Settings 2 Touch the account category in the ACCOUNTS section and then touch the account 3 Touch Menu Key Remove account Remove account Configuring Account Sync Configure Auto Sync Setting 1 From the home screen touch Settings Data usage 2 Touch Menu Key and check or uncheck Auto sync data ...

Page 89: ...dates or other recent information Sync Manually 1 From the home screen touch Settings 2 In the ACCOUNTS section touch the account category and then the account you want to sync 3 Touch Menu Key Sync now Email Touch in the Home Screen and select Email Use it to receive and send emails from your webmail or other accounts using POP3 or IMAP or access your Exchange ActiveSync account for your corporat...

Page 90: ...s manually by touching Manual setup or when automatic setup fails 3 Follow the on screen instructions to finish the setup Your phone will show the inbox of the email account and start to download email messages Checking Your Emails Your phone can automatically check for new emails at the interval you set when setting up the account You can also check new emails manually by touching to refresh in a...

Page 91: ... you receive You can also delete messages and manage them in other ways Reply to or Forward an Email 1 Open the email you want to reply to or forward from Inbox 2 Do the following as you need To reply to the sender touch To reply to the sender and all recipients of the original email touch Reply all To forward the email to someone else touch Forward 3 Edit your message and touch ...

Page 92: ...ch While in a message list for instance the inbox touch the check box in front of the messages and then touch Delete an Email You can delete an email from its folder You can also delete a batch of emails While reading a message touch While in a message list for instance the inbox touch the check box in front of the messages and then touch Writing and Sending an Email 1 Open your email Inbox and to...

Page 93: ...arate each recipient with a comma 3 Enter the email subject and compose the email text 4 Touch Menu Key Attach file to add audio files images videos and other types of files as attachments 5 Touch at the top right of the screen to send the message Adding and Editing Email Accounts Add an Email Account After setting up your first email account see Email Setting Up the First Email Account you can ad...

Page 94: ...t one Edit an Email Account You can change a number of settings for an account including how often you check for email how you re notified of new mails your email signature and details about the servers the account uses to send and receive mails 1 Open Email to get the Inbox screen 2 Touch Menu Key Settings and touch the account whose settings you want to change 3 Make the changes you want and tou...

Page 95: ...enu Key Settings General 3 Make the changes and touch when you finish Gmail After you sign in to your Google account on the phone you can send and retrieve Gmail messages with the Gmail app NOTE This feature may not be available in certain regions or with certain service providers Opening Your Gmail Inbox Touch in the Home Screen and ...

Page 96: ...and enter the words to search for Switching Accounts Gmail displays conversations messages and settings from one Google account at a time If you have signed in to more than one Google account on your phone you can switch accounts and view information in each account 1 From your Inbox touch the current account at the top of the screen 2 From the menu that appears touch the account you want to see T...

Page 97: ...ield Separate each recipient with a comma 4 Enter the email subject and compose the email text 5 To attach an image or a video touch Menu Key Attach file 6 Touch at the top right of the screen to send the message Replying to or Forwarding a Message 1 Open the Gmail message you want to reply to or forward to another person 2 Do the following as you need To reply to the sender touch ...

Page 98: ...n a message has an attachment Gmail displays information about it in the ATTACHMENTS section of the email Depending on the attachment type the applications installed on your phone as well as your settings you may touch to preview view or save the attachment NOTE For documents with multiple pages touching the Preview option will only download the pages you view while touching other options may down...

Page 99: ... your messages just like folders To label or change labels 1 Open the Gmail app and touch in the message list the sender images at the left side of the messages you want to label 2 At the top of the screen touch Menu Key Change labels 3 Check or uncheck labels in the new screen and touch OK To add stars to messages 1 Open the Gmail app and touch in the message list the sender images in front of th...

Page 100: ...s with that label Changing Gmail Settings From any box touch the account at the top of the screen and select SETTINGS to change General settings which apply to all Gmail accounts or other settings that only apply to specific accounts Messaging You can use Messaging to exchange text messages SMS and multimedia messages MMS Opening the Messaging Screen Touch in Home Screen and select ...

Page 101: ...ge thread to open the conversation you ve had with a certain number Sending a Message 1 On the Messaging screen touch at the bottom 2 Add recipients by one of the following ways 3 Touch the Type name or number field and manually enter the recipient s number or the contact name If the phone presents a few suggestions touch the one you want to add 4 Select recipients from your contacts by touching o...

Page 102: ...you have two micro SIM cards you can choose the one you want to send message by touching or NOTE You can also include email addresses as recipients for multimedia messages NOTE Do not add a message subject or any attachment if you want to send a text message Otherwise you may be charged for a multimedia message Replying to a Message Messages you receive are appended to existing threads for the sam...

Page 103: ...select a card to send the message If you have two micro SIM cards you can choose the one you want to send message by touching or Forwarding a Message 1 On the Messaging screen touch the thread that has the message you want to forward 2 Touch and hold the message 3 Touch Forward in the menu that opens 4 Enter a recipient for the message and edit the content if you want 5 Touch and select a card to ...

Page 104: ...m the phone to the micro SIM cards 1 On the Messaging screen touch the thread that has the message you want to copy 2 Touch and hold the message 3 Touch Copy message to UIM SIM card 4 If both micro SIM cards are installed touch the card you want the message to be saved in To copy a text message from the micro SIM card to the phone 1 On the Messaging screen touch Menu Key Settings Manage UIM SIM ca...

Page 105: ...enu Key Settings in the Messaging screen to change messaging settings Calendar Calendar on the phone works with the web based Google Calendar service for creating and managing events meetings and appointments It also works with the Microsoft Exchange ActiveSync calendar once you sign into your Exchange account on the phone To open Calendar touch in the Home Screen and select Calendar ...

Page 106: ...ike to hide Events from hidden calendars are not shown in the Calendar app Change Calendar Views You can view your calendars in different forms The app offers four views Month Week Day and Agenda To change calendar views touch the time period shown at the top left and select the view you prefer You can also change to Day view from Month view by touching any day in the grid In Month view swipe vert...

Page 107: ...etails In Agenda Day or Week view touch an event to view its details In Month view touch a day to switch to Day view Then touch an event to view its details Creating an Event 1 In any Calendar view touch menu New event You can also touch a spot in Day or Week view twice to add an event to that time spot 2 If you have more than one calendar account touch the current account above the Event name box...

Page 108: ...Calendars and Events View Event Details in this chapter 3 Do one of the following as you need To do Edit the event touch at the top of the screen Touch DONE to save your changes Delete the event touch at the top of the screen and then touch OK Changing Calendar Settings To change Calendar settings open a Calendar view Day Week Month or Agenda and touch Menu Key ...

Page 109: ... displayed If you have not used Browser recently your home page opens Browser also opens when you touch a web link for example in an email or a text message Open a Web Page or Search the Web 1 Open the Browser app 2 Touch the address box at the top of the web page If the address box isn t visible scroll to the top of the page to show it 3 Enter the address URL of a web page Or enter terms you want...

Page 110: ...pening the page NOTE Touch at the bottom of the screen and select to open a new web page in a new tab Downloading Files Touch and hold an image or a link to a file or to another webpage In the menu that opens touch Save image or Save link The downloaded files are saved to your phone or the memory card You can view or open them in the Downloads app touch Downloads ...

Page 111: ...ser Settings You can configure a number of Browser settings to customize the way you browse the web including several that you can use to control your privacy To open the Browser settings screen touch Menu Key Settings ...

Page 112: ... Enabling Google Now Google Now gets you just the right information at just the right time It tells you today s weather before you start your day how much traffic to expect before you leave for work and more You can turn Google Now on or off from within the Google app The first time you open the Google app see a brief explanation of how Google Now works and touch Next When you see Yes I m in choos...

Page 113: ...Touch in the Home Screen and select Google 2 Enter the terms you want to search for in the search box and touch the search key on the keyboard or touch a search suggestion that appears below the search box Searching by Speaking You can also search the web or perform certain tasks by speaking 1 Touch Google 2 Touch the microphone icon to the right of the search box or just say OK Google NOTE ...

Page 114: ...y Settings to set Google Now notifications my stuff your addresses and interests for Google Now in order to deliver relevant information when you need it voice and phone search options and to change privacy settings for your account Camera You can use your phone to take photos and record videos Photos and videos are stored on the phone s memory card or in the phone s internal storage You can copy ...

Page 115: ...he subject and make any necessary adjustment Number Function 1 Capture a picture or Capture a video 2 Change the camera or video settings 3 Switch between the video and the camera WARNING Keep a safe distance when using the flash Do not point the flash towards the eyes of people or animals ...

Page 116: ...take a photo or touch to start recording 3 For video recording touch to stop Customizing Camera Settings Before capturing a photo or video you can touch to open the following camera setting options Camera settings Touch Scene mode You have four options Auto Night Portrait or Landscape Store location Select whether to store the GPS location in captured picture and video files ...

Page 117: ...r effect for pictures Saturation Adjust the saturation Contrast Adjust the cantrast Sharpness Adjust the sharpness Select Auto Exposure You have three options Frame Averge Center Weighted or Sopt Metering Touch Exposure Adjust the exposure To let the camera set the exposure automatically touch 0 White balance Select how the camera adjusts colours in different kinds of light to achieve the most nat...

Page 118: ...beep when taking pictures Camcorder settings Touch Time lapse Set the frame interval when recording time lapse videos Video quality Set the video quality for your recording Video Encoder Choose video Encoder Audio Encoder Choose audio Encoder Video duration Set video duration Store location Select whether to store the GPS location in captured picture and video files Storage position Select whether...

Page 119: ...st natural looking colours for your shots or allow the camera to adjust the white balance automatically Gallery Opening Gallery Touch in the Home Screen and select Gallery to view albums of your pictures and videos Working With Albums When you open Gallery all pictures and videos on your phone are displayed in a number of albums To view album contents Touch an album to view the pictures and videos...

Page 120: ...Touch and select how you want to share the items To view details of an album 1 Touch and hold an album until it is selected 2 Touch Details To delete albums 1 Touch and hold an album until it is selected 2 Touch more albums that you want to delete 3 Touch Delete Working With Pictures Touch a picture in an album to view the picture in full screen Double touch the picture or pinch two fingers togeth...

Page 121: ...the album Touch Menu Key to delete edit rotate crop the picture set it as contact icon or wallpaper browse the album contents in a slideshow check the file details NOTE All options may not be available for certain albums or pictures Return to the album Share the picture Edit the picture ...

Page 122: ...uch as punch vintage B W bleach and instant on the picture Select a frame for the picture Crop straighten rotate mirror or doodle the picture Apply and adjust effects such as exposure vignette contrast and shadows on the picture 3 To undo or redo the changes you ve made to the picture touch or at the top of the screen 4 Touch SAVE to save the picture Playing Videos Touch an album in the gallery an...

Page 123: ...ne stores music you copy from your CD collection and so on Copying Music Files to Your Phone Before using Music you need to copy or download audio files to your phone Copy From a Computer 1 Connect your phone and the computer with a USB cable 2 Touch Media device MTP if supported on the PC or Camera PTP to browse the files in the phone storage and on the microSDHC card 3 Copy the music file from t...

Page 124: ...ooth See Connecting to Bluetooth Devices Receive Data via Bluetooth Viewing Your Music Library Touch in the Home Screen and select Music and your music library is displayed All your audio files are cataloged according to the information stored in the files Touch the tabs at the top of the screen to view your music library organized by Artists Albums Songs or Playlists NOTE If an audio file is bein...

Page 125: ...sed as the ringtone for all incoming calls except those from contacts to whom you have assigned special ringtones see Contacts Editing Contacts Set a Ringtone for a Contact 1 Touch in the Home Screen and select Music to see the music library 2 Touch and hold a song 3 In the menu that opens touch Use as phone ringtone NOTE If the song is being played and you re in the playback screen you can touch ...

Page 126: ...een appears Number Function 1 Album artwork if available 2 Touch to open the current playlist 3 Touch to play the current playlist in shuffle mode where tracks are played in random order 4 Touch to toggle repeat mode no repeat repeat the current song or repeat the current playlist 1 2 3 6 7 4 5 ...

Page 127: ...n YouTube 7 Playback control Skip songs fast forward rewind or pause and resume playback Drag the slider to jump to any part of the song Managing Playlists Create playlists to organise your music files into sets of songs so that you can play the songs you like in the order you prefer Touch and hold a song in the music library and select Add to playlist to add it to a playlist or create a new playl...

Page 128: ...laylist to remove it or drag the handle icon to the left of each song to rearrange its position in the playlist NOTE The above options may not be available for certain automatically created playlists such as Recently added Videos Use the Videos to play various kinds of videos Opening the Video Library Touch in the Home Screen and select Videos to view your video library ...

Page 129: ...hing the video jump to any part of the video by dragging the progress bar share the video and more You can also exit the video by touching the Videos app icon at the top left of the screen Managing Video Files Delete a Video Clip 1 Touch and hold a video in the video library The video is highlighted 2 Touch Delete OK Share a Video 1 Touch a video to start playing it 2 Touch at the top of the scree...

Page 130: ...one works as an antenna so always connect the headset when using the radio When you receive an incoming call while listening to the radio the radio will be turned off Scanning and Saving Channels Plug in a wired headset and touch FM Radio Menu Key Scan you phone scans for all available channels and saves them to the Channel list NOTE All previously saved channels will be removed if you scan again ...

Page 131: ...lose the sound 4 You can also touch or to switch to other channels or touch to adjust the channel frequency or touch to adjust the channel frequency 5 Touch Menu Key All Channels and select a channel 6 Touch Menu Key settings you can change the radio set 7 Touch Menu Key Sleep to set Auto Off Sleep time to make the radio automatically shut off Recording Radio Programs When you listen to the radio ...

Page 132: ...ave the recording Recorded files are stored automatically in a folder Records for instance You can access them with the File Manager app or play them with the Music Editing a Saved Channel 1 Open the FM Radio app and touch Menu Key All Channels to display the Channel list 2 Touch and hold and channel and select Rename or Delete 3 Touch at the bottom of the phone to add the broadcast channel Touch ...

Page 133: ...ecord voice memos and listen to them whenever you like Recording a Voice Memo 1 Touch in the home screen and select Sound Recorder NOTE You can touch menu File type to set the recording type touch Storage location set the audio storage location 2 Touch to start recording You can pause and continue during the recording 3 Touch to stop recording 4 Touch Done to save the memo or Discard to delete it ...

Page 134: ...tle of a memo to play it NOTE You can also touch and hold the memo to delete it Calculator Touch in the home screen and select Calculator to use the phone s convenient built in calculator for some basic as well as advanced mathematical equations NOTE Swipe left or right to switch between different panels Chrome Touch in the home screen and select Chrome to browse the Internet ...

Page 135: ...o check local time and time in other cities in the world set alarms and use timers Set a New Alarm 1 Touch Clock 2 Touch to set alarms 3 Touch the time of an existing alarm to configure it or touch at the bottom of the screen to create a new alarm 4 Set the time and touch Ok Then edit label repeat and alarm sound Use the Timers Touch Clock to use the stopwatch or the timer Touch to set a time for ...

Page 136: ...so can touch Night mode to make the clock in night mode You also can touch at the bottom to add a new city or country World Clock 1 Touch World Clock 2 Touch Add timezone to add the word clock 3 Touch and hold a clock to delete Downloads The Downloads app keeps a record of the files you have downloaded using for example the Browser Email or Gmail app Touch in the home screen and ...

Page 137: ...ou sign in to your Google Account You can access them on your computers your phones and other devices share them or collaborate with others File Explorer Quickly access all of your images videos audio clips and other types of files in your phone storage and on the memory card Touch in the home screen and select File Explorer Touch folders and files to access stored items Touch and hold an item to ...

Page 138: ...menu search for files to search the one which you want to see Touch menu Sort by to choose how to arrange such as by Name Time Type Size NOTE If necessary you can touch menu Hide hidden files to hide the hidden files or touch menu show hidden files to show the hidden files And you also can touch menu Properties to View the properties System Updates Touch in the home screen and select System Update...

Page 139: ...r phone NOTE The content you can access in Google Play store depends on your region and your service provider Settings Touch in the Home Screen and select Settings The Settings app contains most of the tools for customizing and configuring your device Wireless and Networks WIFI Turn WIFI on or off and configure your WIFI connections See Connecting to Networks and Devices Connecting to ...

Page 140: ...ETWORK SETTINGS Such as APNs System select Data roaming Bluetooth Turn Bluetooth on or off and configure your Bluetooth connections See Connecting to Networks and Devices Connecting to Bluetooth Devices Data usage You can check how much data has been used during the time cycle you set set a mobile data limit and warning see what apps have been using mobile data allow data roaming or restrict backg...

Page 141: ...or data are turned off VPN Set up and connect to virtual private networks See Connecting to Networks and Devices Connecting to Virtual Private Networks Tethering and portable hotspot Share your phone s mobile data connection with PCs or other devices via USB or WIFI See Connecting to Networks and Devices Sharing Your Mobile Data Connection Mobile networks Control mobile data use select mobile netw...

Page 142: ...ich number have a call coming can pick up but only a call another is unavailable You can choose to set two CARDS usable you can also specify one usable but not both card is not available Mobile data can choose between two cards touch Mobile Data to change Call settings Emergency Call List show the list of emergency number Call setting set the phone ringtone of both cards Voicemail Call forwarding ...

Page 143: ...uration Select to on or off Sound Set the sound for phone such as set the phone ringtone touch sounds screen lock sounds Display Brightness Set the brightness of the display Screen Color Select standard or vivid Wallpaper Select a background image for the home screen Auto rotate screen Check this option to let the phone automatically change the orientation of some onscreen ...

Page 144: ...ont size Set the font size of the text on the screen Storage The Storage standard or vivid settings menu lets you manage the phone storage and provides options for your microSDHC card and external USB storage Swith SD Card Swith between internal SD Card and external SD Card to install APK on it After switch your phone will reboot 1 Touch Settings Storage 2 Touch Swith SD Card to select APK storage...

Page 145: ... reset To view the inner storage Touch Settings Storage and scroll to the INNER STORAGE section INTERNAL SD CARD The phone storage is your internal phone memory where you can store your files You can view this storage space and format erase this storage When you connect your phone to your computer this storage is accessible and you can copy files between them To view the internal SD card space Tou...

Page 146: ... contents before you format the storage SD CARD The external SD card storage options let you view the microSDHC card s size and available space unmount the card for safe removal from the phone and format erase the card For details see Remove the microSDHC Card From Your Phone and Erase the microSDHC Card EXTERNAL USB STORAGE You can connect a USB flash drive to your phone with an adapter cable The...

Page 147: ...k how much power remains for the battery and what has been using the battery Apps See apps installed on your phone and manage them Touch an app in the DOWNLOADED ON SD CARD RUNNING or ALL tab to see its information You can stop the app uninstall the app clear data and cache or move the app between the internal storage and the memory card NOTE Not all applications can be moved or uninstalled ...

Page 148: ...r Phone With Screen Locks Owner info Set the text that you may display on the lock screen Set up UIM SIM card lock Lock UIM or SIM card Activate or deactivate the PIN lock to require PIN before accessing the UIM or SIM card Change UIM or SIM PIN Change the PIN used to access the UIM or SIM card Make passwords visible Display passwords as you enter them Device administrators View or deactivate apps...

Page 149: ...ning before you install apps that may cause harm Storage type Software only Trusted credentials Display trusted CA certificates Install from phone storage Install certificates from the phone storage Clear credentials Delete all certificates Language and Input Language Select a language and region for your system Spell checker Use Android spell checker to check for spelling errors when entering tex...

Page 150: ... output speeches Ok Google hotword detection When this is enabled you can say Ok Google when using the Google app rather than touching the microphone icon to initiate a voice search or action Block offensive words Replace offensive words with an asterisk when you use Google voice recognition to transcribe your voice into text Bluetooth headset Record audio through Bluetooth headset if available Te...

Page 151: ...eed Select how fast the pointer mouse should scroll when you connect the phone to a trackpad or mouse accessory Backup and Reset Back up my data Back up app data WIFI passwords and other settings to Google servers after you sign in to your Google Account Backup account Set the Google Account that the data is backed up to Automatic restore Restore previously backed up settings and data when you rei...

Page 152: ...hine Set the time and other options for automatic power on and power off Accounts Manage your accounts and synchronisation Touch Add account to sign in to or create accounts on your phone Touch an account type to see that type of accounts you have added and adjust the accounts settings See Accounts System Date and Time Set date time time zone and how date and time are displayed You can also use ne...

Page 153: ...gure accessibility plug ins on your phone such as using TalkBack for low vision users About Phone View phone status and legal information You can also upgrade your phone system from update packages copied to the storage card ...

Page 154: ...s 2 Use the one press upgrade package offered by your mobile service provider 3 Use the upgrade package on your microSDHC card NOTE Visit the ZTE official handset service support website http www ztedevice com support and click your country or region to learn more about the above upgrade methods as well as which phones and methods are supported ...

Page 155: ...e using the phone or if it performs abnormally you can refer to the chart below If your particular problem cannot be resolved using the information in the chart contact the dealer where you purchased the phone Problem Possible causes Possible solution ...

Page 156: ...oor reception The network signal is too weak at your current location for example in a basement or near a tall building because wireless transmission s can not effectively reach it Move to a location where the network signal can be properly received ...

Page 157: ...ls Avoid using the phone at such times or try again after waiting a short time You are too far away from a base station for your service provider You can request a service area map from your service provider Echo or noise Poor network link quality on the part of your service provider End the call and dial again You may be switched to a better quality network link or phone line ...

Page 158: ...switched to a better quality network link or phone line Unable to select certain features Your service provider does not support these features or you have not applied for services that provide these features Contact your service provider Battery not charging The battery or battery charger is damaged Contact the dealer ...

Page 159: ...he phone s temperature is below 0 C or higher than 45 C Adjust the battery charging environment to avoid extremes of temperature Poor contact between the battery and charger Check all connectors to ensure that all connections have been properly made ...

Page 160: ...em configuration The same phone used with different service providers systems will not provide exactly the same length of standby time If you are located in an area where signaling is weak temporarily power off the phone The battery is depleted In high temperature environment s battery life will be shortened Use a new battery ...

Page 161: ... to send out signals as it attempts to locate a base station Doing so consumes battery power and will consequently shorten standby time Change your location to one where the network is accessible or temporarily turn off your phone Cannot turn your phone on Battery power has been depleted Recharge the phone s battery ...

Page 162: ... testing UIM or SIM card inserted improperly Insert the UIM or SIM card properly Debris on the UIM or SIM card contacts Use a soft dry cloth to clean the UIM or SIM card contacts Unable to connect to the network UIM or SIM card invalid Contact your service provider You are not within the network s service area Check the service area with your service provider ...

Page 163: ...w Cannot answer incoming calls You have activated the Call barring feature Disable this feature See Bar Certain Calls You cannot make outgoing calls You have activated the Call barring feature Disable this feature See Bar Certain Calls You have activated the Fixed dial numbers feature Disable this feature See Use Fixed Dialing Numbers ...

Page 164: ...rd s PUK code use the PUK code to unlock the micro SIM card Unable to enter information into the phonebook The phonebook s memory is already full Delete unnecessary data from the contacts Phone crashes reboots freeze or cannot be powered on Some third party software is not compatible with your phone Reset the phone to factory status Enter safety mode and uninstall the software that may cause the p...

Page 165: ...5 Problem Possible causes Possible solution Upgrade the phone software For Your Safety General Safety Don t make or receive handheld calls while driving Never text while driving Don t use at gas stations ...

Page 166: ... may produce a bright or flashing light Small parts may cause choking Don t dispose of your phone in fire Your phone can produce a loud sound To prevent possible hearing damage do not listen at high volume levels for long periods Avoid contact with anything magnetic Avoid extreme temperatures ...

Page 167: ...ids Keep your phone dry Turn off when asked to in hospitals and medical facilities Don t take your phone apart Turn off when told to in aircrafts and airports Only use approved accessories Turn off when near explosive materials or liquids Don t rely on your phone for emergency communication s ...

Page 168: ...er level at which your phone transmits Specific Absorption Rate SAR Your mobile device is a radio transmitter and receiver It is designed not to exceed the limits for exposure to radio waves recommended by international guidelines These guidelines were developed by the independent scientific organization ICNIRP and include safety margins designed to assure the protection of all persons regardless ...

Page 169: ...lizing the device s highest transmitting power the actual SAR of this device while operating is typically below that indicated above This is due to automatic changes to the power level of the device to ensure it only uses the minimum power required to communicate with the network Body Worn Operation Important safety information regarding radio frequency radiation RF exposure To ensure compliance w...

Page 170: ...onary measures Present scientific information does not indicate the need for any special precautions for the use of mobile phones If individuals are concerned they might choose to limit their own or their children s RF exposure by limiting the length of calls or using hands free devices to keep mobile phones away from the head and body Further information on this subject can be obtained from the W...

Page 171: ...You must comply with local laws and regulations restricting the use of wireless devices while driving Operating Machinery Full attention must be given to operating machinery in order to reduce the risk of an accident Product Handling General Statement on Handling and Use You alone are responsible for how you use your phone and any consequences of its use You must always turn off your phone whereve...

Page 172: ... s reaction to your operations or lower image quality Clean the device and its accessories with a soft material such as cleaning cloth for eyeglass lenses Do not use alcohol or other corrosive substances for cleaning or allow them to get inside Do not expose your phone or its accessories to open flames or lit tobacco products Do not expose your phone or its accessories to liquid moisture or high h...

Page 173: ...e or near heating equipments or high pressure containers such as water heaters microwave ovens or hot cooking utensils Otherwise your phone may be damaged Please check local regulations for disposal of electronic products Do not carry your phone in your back pocket as it could break when you sit down Small Children Do not leave your phone and its accessories within the reach of small children or a...

Page 174: ...the risk of demagnetization do not allow electronic devices or magnetic media to be close to your phone for a long time Electrostatic Discharge ESD Do not touch the SIM card s metal connectors Antenna Do not touch the antenna unnecessarily Normal Use Position When placing or receiving a phone call hold your phone to your ear with the bottom towards your mouth ...

Page 175: ...centage of people may be susceptible to blackouts or seizures even if they have never had one before when exposed to flashing lights or light patterns such as when playing games or watching video If you have experienced seizures or blackouts or have a family history of such occurrences please consult a physician Repetitive Strain Injuries To minimize the risk of Repetitive Strain Injury RSI when t...

Page 176: ...perates using radio signals which cannot guarantee connection in all conditions Therefore you must never rely solely on any wireless phone for emergency communications Loud Noise This phone is capable of producing loud noises which may damage your hearing Turn down the volume before using headphones Bluetooth stereo headsets or other audio devices Phone Heating Your phone may become warm during ch...

Page 177: ...he battery terminals Never puncture the surface of the battery with sharp objects Connection to a Car Seek professional advice when connecting a phone interface to the vehicle electrical system Faulty and Damaged Products Do not attempt to disassemble the phone or its accessories Only qualified personnel can service or repair the phone or its accessories If your phone or its accessories has been s...

Page 178: ...ken when using the phone in close proximity to personal medical devices such as pacemakers and hearing aids Pacemakers Pacemaker manufacturers recommend that a minimum separation of 15 cm be maintained between a mobile phone and a pacemaker to avoid potential interference with the pacemaker To achieve this use the phone on the opposite ear to your pacemaker and do not carry it in a breast pocket ...

Page 179: ...ion between them may reduce the interference You may also consult your hearing aid manufacturer to discuss alternatives Medical Devices Please consult your doctor and the device manufacturer to determine if operation of your phone may interfere with the operation of your medical device Hospitals Turn off your wireless device when requested to do so in hospitals clinics or health care facilities Th...

Page 180: ... be enabled prior to boarding an aircraft Interference in Cars Please note that because of possible interference with electronic equipment some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a hands free kit with an external antenna is included in the installation Explosive Environments Gas Stations and Explosive Atmospheres In locations with potentially explosive a...

Page 181: ...sting Caps and Areas Power off your mobile phone or wireless device when in a blasting area or in areas posted power off two way radios or electronic devices to avoid interfering with blasting operations Declaration of RoHS Compliance To minimize the environmental impacts and take more responsibilities to the earth we live on this document shall serve as a formal declaration that the Blade Vec man...

Page 182: ...ct to the following substances 1 Lead Pb 2 Mercury Hg 3 Cadmium Cd 4 Hexavalent Chromium Cr VI 5 Polybrominated biphenyls PBBs 6 Polybrominated diphenyl ethers PBDEs The Blade Vec manufactured by ZTE CORPORATION meets the requirements of EU 2011 65 EU ...

Page 183: ...c products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities 3 The correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health For this product s recycling information based on WEEE directive please send an e mail to weee zte com...

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