Zte Optus X Power 2 P545 User Manual Download Page 68

Page: 68 / 70

Troubleshooting

Symptom

Solution

The battery
discharges
quickly

Possible network coverage issue. Check the
signal level. With only 1 or 2 bars, the battery
has to work harder to maintain network
contact. Limit multi-media to save power. The
battery may be worn out.

The handset
turns on by itself.

An alarm or calendar event switches the
handset on automatically.

No incoming ring
or alarm tone

Hold the power key to check the phone is
not in silent mode.

Check the ringtone and ring volume
settings.

The handset
switches off after
charging.

The handset is charging in the off state.
Press and hold the power key to switch the
handset ON.

Summary of Contents for Optus X Power 2 P545

Page 1: ...l P609 User Guide ZTE Australia provides dedicated support with a local call centre and social media outreach Search ZTE Australia on Facebook and Twitter to keep in touch www ztemobiles com au ZTE 2019 Ver 1 0 Sept 2019 ...

Page 2: ...en permission of ZTE Corporation Notice ZTE Corporation reserves the right to make modifications on print errors or update specifications in this guide without prior notice This manual has been designed with the utmost care to ensure the accuracy of its content However all statements information and recommendations contained therein do not constitute a warranty of any kind either expressed or impl...

Page 3: ... Google LLC The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG Inc and any use of such marks by ZTE Corporation is under license microSDXC Logo is a trademark of SD 3C LLC Other trademarks and trade names are those of their respective owners IMPORTANT NOTE This phone is designed for exclusive use on the Optus network If you unlock and use this phone on alternate...

Page 4: ... the Home Screen 15 Personalising 17 Applying New Wallpapers 17 Using Do Not Disturb Mode 18 Protecting Your Phone With Screen Locks 19 Status and Notification Icons 21 Opening and Switching Apps 22 Connecting to Wi Fi 24 Connecting to Bluetooth Devices 25 Sharing Your Mobile Data Connection 26 Phone Calls 30 Answering or Rejecting Calls 32 Options During a Call 33 Adding a New Contact 34 Searchin...

Page 5: ...wser Settings 39 Camera 40 Capturing a Photo 40 Recording a Video 40 Camera Options 41 Pictures 42 Opening Photos 42 Working With Albums 42 Music 43 Viewing Your Music Library 43 Playing Music 43 FM Radio 44 Scanning and Saving Channels 44 Listening to FM Radio 44 Recorder 45 Recording a Voice Memo 45 Playing a Voice Memo 45 Settings 46 ...

Page 6: ...Bluetooth Tethering 48 Network Settings Reset 48 Display 48 Sound 48 Notifications 48 Navigation Keys 49 Apps 49 Default Apps 49 Power Management 49 Security 50 Accounts 50 Languages and Input 50 Date and Time 50 Backup and Reset 51 Storage 51 PC Connection 51 Scheduled Power On Off 51 Location 52 Accessibility 52 ...

Page 7: ...Printing 52 System Update 52 Google 53 About Phone 53 Safety Information 54 Product Safety Information 55 Radio Frequency Interference 61 Explosive Environments 62 Disposal of your old phone Australia 70 ...

Page 8: ...8 Getting Started Getting to Know Your Phone Proximit ...

Page 9: ...9 ...

Page 10: ...d to open Google Assistant Back key Touch to go to the previous screen Recent apps key Touch to see recently used apps Volume key Press or hold either end of the key to turn the volume up or down NOTE The positions of the Back key and the Recent apps key are interchangeable Go to Settings Features Navigation keys Then touch to select the orientation You can also select Swipe or Gesture to change t...

Page 11: ...led or removed while the phone is turned on You need to unmount the microSDXC card before removing it WARNING To avoid damage to the phone do not use any other kind of SIM cards or any non standard nano SIM card cut from a SIM card You can get a standard nano SIM card from your service provider ...

Page 12: ...12 ...

Page 13: ...inutes Contact Customer Service if you still cannot power on the phone after prolonged charging NOTE If the phone freezes or takes too long to respond you can press and hold the Power key for about 10 seconds to restart the phone Setting Up for the First Time When you first power on your phone after you purchase it or reset it to factory settings you need to do some settings before using it Touch ...

Page 14: ...r key NOTE To save battery power the phone automatically turns off the screen after some time of inactivity You will still be able to receive messages and calls while the phone screen is off To unlock the screen and keys 1 Press the Power key to turn the screen on Swipe up on the screen or Swipe right from to open the Phone app or swipe left from to open the camera or Touch a notification twice co...

Page 15: ...e Screen The Home screen is the starting point for your phone s applications functions and menus You can customise your Home screen by adding folders widgets and more Extra Screens Extra screens can be added providing more space for app icons widgets and more Simply swipe left or right on any Status bar Primary shortcuts Proximi Shortcuts E Folder Widgets Touc ...

Page 16: ...yond the last existing screen a new screen will be created Place the icon by releasing pressure To add an application shortcut to a screen 1 Slide up on the screen 2 Touch and hold an application icon and drag it to the current screen or drag it to the right edge of the screen to go to the next screen If you go beyond the last existing screen a new screen will be created Place the icon by releasin...

Page 17: ...r right to view the screen panels The last panel will have at the centre Touch that to create a new screen 2 Touch and hold a screen panel and drag it left or right to the position you want 3 To delete a screen tap the X at the top right of the screen panel There will be a warning if the screen is not empty Personalising Applying New Wallpapers You can set the wallpaper for the home screen and loc...

Page 18: ...te when you don t want it to To turn on Do not disturb mode Swipe down from the top of the screen with two fingers to access the Quick Settings or swipe down twice with one finger Then swipe left to show the second page of options Find and touch the option Do not disturb Touching once turns Do not disturb mode On or Off Long press displays the settings or you can go to the settings by swiping up f...

Page 19: ...s active Turn on automatically Sets rules for when Do not disturb is active Protecting Your Phone With Screen Locks You can protect your phone by creating a screen lock When it is enabled you need to swipe up on the screen draw a pattern or enter a numeric PIN or password to unlock the phone s screen and keys 1 Slide up on a screen 2 Touch Settings Security location Screen lock 3 Touch Swipe Patte...

Page 20: ...een lock Touch Pattern to draw and redraw a pattern that you must draw to unlock the screen Touch PIN to set a numeric PIN that you must enter to unlock the screen Touch Password to set an alphanumeric password that you must enter to unlock the screen ...

Page 21: ...Do not disturb mode alarms only Do not disturb mode total silence No signal Do not disturb mode priority only Signal strength Vibration on Flight mode Battery low Bluetooth on Battery full Connected to a Wi Fi network Battery charging Speaker on Alarm set Phone microphone off ...

Page 22: ...ected Song playing GPS on Opening and Switching Apps Open an App 1 Slide up from the screen to access all Apps 2 Touch an App to open it or 3 Slide left or right to access other screens and touch an App to open it Switch Between Recently Opened Apps 1 Touch the Recent apps key The apps you ve used recently ...

Page 23: ...a Use 1 Slide up on the screen Touch Settings Network internet 2 Touch the Mobile Data switch to enable or disable mobile data use Set Access Point Names To connect to the Internet you can use the default Access Point Names APN If you want to add a new APN please contact the service provider to get the necessary information 1 Slide up on the screen Touch Settings Network internet Mobile network Ad...

Page 24: ...cting to Wi Fi Wi Fi is a wireless networking technology that can provide Internet access at distances of up to 100 meters depending on the Wi Fi router and your surroundings 1 Slide up on the screen Touch Settings Network internet 2 Switch on Wi Fi and touch Wi Fi to scan for available networks 3 Touch a network name to connect to it If the network is secured enter the password 4 Touch Connect ...

Page 25: ...ired before the communication is performed 1 Slide up on the screen Touch Settings Connected devices 2 Touch Pair new device to scan for and display the Ids of all available Bluetooth devices in range 3 Touch the device you want to pair with 4 Confirm that the Bluetooth passkeys are the same between the two devices and touch Pair Alternatively enter a Bluetooth passkey and touch Pair Pairing is su...

Page 26: ...et on your computer via the USB tethering feature of your phone The feature needs data connection on a mobile network and may result in data charges NOTE You cannot transfer files between your phone and your computer when the phone is USB tethered 1 Connect your phone to your computer with a USB cable If a Use USB to options panel pops up select cancel These options are for transferring files to f...

Page 27: ...e data connection with your computer 1 Pair your phone with your computer via Bluetooth 2 Configure your computer to obtain its network connection via Bluetooth For more information please see your computer s documentation 3 Slide up on the screen Touch Settings Network internet Hotspot tethering 4 Switch on Bluetooth tethering Your computer is now sharing your phone s data connection NOTE To stop...

Page 28: ...your phone s Wi Fi capability to access the Internet You still remain connected to the Internet via your mobile data network 1 Slide up on the screen Touch Settings Network internet Hotspot tethering 2 Touch Wi Fi hotspot 3 Switch on Wi Fi Hotspot After a moment the phone starts broadcasting its Wi Fi network name SSID Touch Security to check or change your hotspot password Touch Advanced to check...

Page 29: ...29 NOTE To stop sharing your data connection switch off Wi Fi hotspot ...

Page 30: ...ntact name with the dial pad Touch to delete incorrect digits NOTE As you enter the phone number your phone searches for matching information in your contacts If you see the number and contact you want to call touch it to place the call immediately 2 Touch below the keypad to dial NOTE To make an international call touch and hold the 0 key to enter the plus symbol Next enter the country code follo...

Page 31: ...ght of the screen to view your contacts 5 Touch at the right of contact name to place the call Place a Call from the Call History The call history is a list of all calls you have placed received or missed It provides a convenient way to redial a number return a call or add a number to your contacts 1 From a screen touch to open the dialler If in Dial pad view touch the Back button 2 Touch at the b...

Page 32: ...ender touch at the top To call a number in the message text touch the number Answering or Rejecting Calls Answer a Call When you receive a phone call If the screen is locked slide up to answer the call If the screen is unlocked touch to answer the call NOTE To silence the ringer before answering the call press either end of the Volume key You will still be able to answer the call Reject a Call Whe...

Page 33: ...an option to select it Touch to put the current call on hold and call a third party Touch to put the call on hold Touch to make a call from the Contacts list Touch to mute or enable your microphone Touch to switch to the keypad when you need to enter a code for example the PIN for your voicemail or bank account during the call Touch to turn the speaker ON or Off Touch to end the current call ...

Page 34: ...ur Google account or other accounts that support contact syncing 1 From a screen touch 2 Touch to add a new contact 3 Enter the contact name phone numbers email addresses and other information 4 Touch to apply a photo to the contact either take one then or choose from existing ones 5 Touch Save to save the contact Searching for a Contact 1 From a screen touch 2 Touch at the top right of the contac...

Page 35: ...35 3 Input the contact name or any information the contact has to search for it The contacts matched will be listed ...

Page 36: ...the recipient s number or the contact name If the phone presents a few suggestions touch the one you want to add Slide up and down to select recipients from your contacts 4 Touch the Type message field and enter the message text 5 If you want to send a multimedia message touch to add emojis pictures audios videos or other files to the message 6 Touch to send the message NOTE You can also include e...

Page 37: ...Do not add any attachment if you want to send a text message Otherwise you may be charged for a multimedia message Changing Message Settings Touch Settings in the Messaging screen to change the message settings ...

Page 38: ...or search suggestion or touch the arrow to open the web page or search results Using Multiple Browser Windows You can open several web pages at the same time one page in each window and switch between them freely To open a new browser window Touch at the top of the screen and then touch New tab A new browser window opens and the homepage is loaded To switch between browser windows 1 Touch the icon...

Page 39: ...ch its to close the browser window Touch at the top of the screen and then touch Close all tabs to close all windows Changing Browser Settings You can configure a number of settings to customise the way you browse the web including several that you can use to control your privacy To open the Browser settings screen touch Settings in the browser screen ...

Page 40: ... the eyes of people or animals 3 Touch the area where you want the camera to focus or leave the camera to autofocus on the centre of the image 4 Lightly touch Recording a Video 1 Touch the Home key and slide up on the screen Touch the Camera App then touch VIDEO 2 Aim the camera at the subject You can touch any area on the screen that you want the camcorder to focus on before and during recording ...

Page 41: ...parate photo 4 Touch to stop recording Camera Options Above the view finder are four options Settings Allows changes to Resolution set a Timer and other options HDR Turns High Definition Resolution On or Off Flash Turns the Flash On or Off Filters Allows various filters to be set like Sepia Fisheye etc ...

Page 42: ...um and other albums Touch an album to view the pictures and videos it contains To share albums pictures or videos 1 Touch and hold an album to select it or touch and hold an item after you open an album to select a picture or a video 2 Touch more items that you want to share 3 Touch and select how you want to share the items To delete albums pictures or videos 1 Touch and hold an album to select i...

Page 43: ...n touch All songs to view all your audio files or by categorised lists of artists albums and genres You can also touch Favourites Recently played or Folders to find songs or view all your playlists in My playlist section NOTE If an audio file is being played its name and player controls are displayed at the bottom of the screen Touch the area to open the playback screen Playing Music Touch a song ...

Page 44: ...annels list for the first time you use it Or you can touch Scan in the FM Radio screen to scan for the channels again Listening to FM Radio 1 Open FM Radio while the headset is connected 2 Touch All channels and select a channel You can also drag the red line along the frequency panel or touch or to switch to other channels NOTES Touch to add the channel to favourites Touch to listen to the radio ...

Page 45: ...ouch to pause or continue the recording Touch to add time tags to the recording 3 Touch Done to stop recording 4 Edit the file name and touch Save to save the recording If you don t want to save the memo after recording it touch Delete Delete to delete it Playing a Voice Memo 1 Touch at the top right of the screen to see all recordings 2 Touch the title of a memo to play it ...

Page 46: ...Fi connections Bluetooth Open Settings Connected devices and touch Bluetooth You can turn Bluetooth on or off and configure your Bluetooth connections Wi Fi Hotspot Open Settings Network internet and touch Wi Fi hotspot to share your phone s mobile data connection with PCs or other devices via Wi Fi Mobile Networks Open Settings Network internet and touch Mobile networks to control mobile data use...

Page 47: ... manage mobile data use You can view and restrict Wi Fi data usage as well NOTE The data usage is measured by your phone and your carrier s data usage accounting may differ VPN Open Settings Network internet and touch VPN to set up and connect to a Virtual Private Network USB Tethering While the phone is connected to a computer via the USB cable you can open Settings Network internet Tethering and...

Page 48: ...rk settings Display Open Settings and touch Display to configure the display options including font size screen sleep time brightness level auto rotate screen and more Sound Open Settings and touch Sound You can adjust different types of volume set sound mode set Do not disturb options set up ringtone and notification sound and select system sounds Notifications Open Settings and touch Apps Notifi...

Page 49: ...tifications to see apps installed on your phone and manage them Touch an app to see its information and options Default Apps Open Settings Apps notifications and touch Default apps to set the default application for certain operation For example you can set Email or Gmail as the default email app Power Management Open Settings and touch Battery to view the battery level and enable a Power saver mo...

Page 50: ...s Accounts Open Settings and touch Accounts to manage your web accounts and synchronisation Touch Add account to sign in to or create accounts on your phone Languages and Input Open Settings System and touch Languages input to configure options related to system language keyboard and input methods speech input and output as well as mouse trackpad input Date and Time Open Settings System and touch ...

Page 51: ...or new data such as photos captured and voice recorded Touch Saving location setting and select to store items in the phone storage or the installed microSDXC card PC Connection Connect your phone to a PC with the supplied data lead Open Settings Connected devices and touch USB to select your USB connection type between your phone and PC Scheduled Power On Off Open Setting Features and touch Sched...

Page 52: ...abled on your phone Accessibility Open Settings and touch Accessibility to configure the system accessibility options and accessibility plug ins on your phone Printing Open Settings Connected devices and touch Printing to manage Google Cloud Print service or other printer plug ins installed from the Google Play Store or your printer manufacturer System Update Open Settings System and touch System ...

Page 53: ...pen Settings and touch Google to manage settings for Google apps and services that are installed on your device About Phone Open Settings System and touch About phone to view the phone status and other information ...

Page 54: ...ry low Under poor network conditions the phone transmits at a higher power may get hot and have a shorter battery life SPECIFIC ABSORPTION RATE SAR The phone is designed not to exceed the limits for exposure to radio waves recommended by the ICNIRP The limits include safety margins designed to assure the protection of all persons regardless of age and health The guidelines measure the Specific Abs...

Page 55: ... away from your body while making calls Your phone may produce a bright or flashing light Small parts may cause choking Don t dispose of your phone in fire Your phone can produce a loud sound To prevent possible hearing damage do not listen at high volume levels for long periods Exercise caution when holding your phone near your ear while the speaker is in use ...

Page 56: ...en told to in aircrafts and airports Only use approved accessories Turn off when near explosive materials or liquids Don t rely on your phone as a primary device for emergency communications Driving Full attention must be given to driving at all times in order to reduce the risk of an accident Using a phone while driving even with a hands free kit can cause distraction and lead to an accident You ...

Page 57: ...s clean Unclean screen or camera lens may slow down the phone s reaction to your operations or lower image quality Clean your phone and its accessories with a soft material such as cleaning cloth for eyeglass lenses Do not use alcohol or other corrosive substances for cleaning or allow them to get inside Do not expose your phone or its accessories to open flames or lit tobacco products Do not expo...

Page 58: ...iners such as water heaters microwave ovens or hot cooking utensils Otherwise your phone may be damaged Please check local regulations for disposal of electronic products Do not carry your phone in your back pocket as it could break when you sit down Small Children Do not leave your phone and its accessories within the reach of small children or allow them to play with it They could hurt themselve...

Page 59: ...light A small percentage of people may be susceptible to blackouts or seizures even if they have never had one before when exposed to flashing lights or light patterns such as when playing games or watching videos If you have experienced seizures or blackouts or have a family history of such occurrences please consult a physician To reduce the risk of blackouts or seizures you can use your phone i...

Page 60: ...surface of the phone with sharp objects Connection to a Car Seek professional advice when connecting a phone interface to the vehicle electrical system Faulty and Damaged Products Do not attempt to disassemble the phone or its accessories Only qualified personnel can service or repair the phone or its accessories If your phone or its accessories has been submerged in water punctured or subjected t...

Page 61: ... 15 cm be maintained between a mobile phone and a pacemaker to avoid potential interference with the pacemaker To achieve this use the phone on the opposite ear to your pacemaker and do not carry it in a breast pocket Hearing Aids People with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or when one is nearby The level of interference depends...

Page 62: ...e of wireless devices on board the aircraft and enable flight mode of your phone when boarding an aircraft Interference in Vehicles Please note that because of possible interference to electronic equipment some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a hands free kit with an external antenna is included in the installation Explosive Environments Gas Stations ...

Page 63: ...otentially explosive atmospheres include fuelling areas below decks on boats fuel or chemical transfer or storage facilities and areas where the air contains chemicals or particles such as grain dust or metal powders ...

Page 64: ...wnlink VOLTE Voice over LTE 4G Voice calling 3G UMTS 900 2100 MHz HSPA 42Mbps data Display 6 088 1560 x 720 Capacitive touch Camera 13 MP Rear 5 MP Front Auto focus CPU Memory Quad core 2 6 GHz MTK CPU with 2GB RAM 16GB ROM with approx 10GB user space Expandable external storage microSD HC up to 256GB Operating system Android Pie ...

Page 65: ...65 Connectivity Bluetooth 4 1 Wi Fi 802 11b g n 3 5mm jack NAHJ micro USB SIM Card NANO SIM 4FF format This handset is locked to the Optus network and is only suitable for use o that network ...

Page 66: ...e MMS Settings Messages Options Settings How do I configure Email settings Settings Accounts How do I copy Contacts to or from my SIM card Contacts Options Settings Import or Export Follow the directions on screen How do I select a Network mode Settings Network internet Mobile Network Advanced Preferred network type How do I manually select a carrier Settings Network internet Mobile Network Turn o...

Page 67: ...ser Chrome Options History Clear Browsing Data How do I check Call forwarding etc Calls Options Settings Call Settings Call forwarding How do I check for Software Updates Settings System Advanced System Update How do I change the Ringtone Settings Sound Advanced Phone ringtone How do I block my outgoing number Calls Options Settings Call Settings Additional settings Caller ID How do I get more tec...

Page 68: ...i media to save power The battery may be worn out The handset turns on by itself An alarm or calendar event switches the handset on automatically No incoming ring or alarm tone Hold the power key to check the phone is not in silent mode Check the ringtone and ring volume settings The handset switches off after charging The handset is charging in the off state Press and hold the power key to switch...

Page 69: ...ther lead if you have access to one I cannot connect to other Bluetooth devices Turn Bluetooth on Set visibility to Show Make sure the pass code is correct Possible compatibility issues Not all functionality is supported between different Bluetooth devices and standards My data usage is excessive Check Settings Data usage to determine which apps are consuming your data Google can use large amounts...

Page 70: ...vider to get the PUK code Enter Unlock Code Contact your Service Provider to obtain the network unlocking code fees may apply to unlock your device Disposal of your old phone Australia Please return your old device to any Mobile Muster collection point or use the Mobile Muster freepost bag provided with your new handset Mobile Muster diverts all returned devices from landfill and recycles the comp...

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