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FAQ & Answers
When you meet the following problems in service, please refer to the following answers to
solve it. If the problems still exist, please contact with your suppliers.
Problem
Description
Possible Causes
Problem Solving
After restarted the
computer, there is no
signal all the time.
1. The position of the wireless
card antenna is unfitting.
1 Adjust the angle of the wireless
card antenna.
2.You are in the place where no
CDMA2000 1X or CDMA2000
EVDO network covered
,
such as
underground parking lot, tunnel
etc.
2. Change to the place to give
you better reception.
3. The wireless card isn’t
inserted well.
3. Pull out and insert the wireless
card safely again.
When the wireless
card is being
installed, the
notebook computer
cannot find it.
1. The installation programs of
the wireless card haven’t been
installed properly.
1. Insert the wireless card
,
then
run the installation program. If
you use the WinXP operating
system, install the drivers
according to the Windows
indication information to operate.
2. The wireless card isn’t
inserted well.
2. Restart the computer, or insert
the wireless card again.
Message sent failed.
1. The network is busy and other
reasons.
1. Try later.
Data connection
failed.
1. The position of the antenna
isn’t proper.
1. Adjust the angle of the
antenna.
2. You are in the place where no
CDMA network covered
,
such
as underground parking lot,
tunnel etc.
2. Change to the place where
have good signal.
3. The network at this time in
this place is busy now.
3. Try later.
4. The dial number, username
or the password in the user
config files is wrong.
4. Check the configuration in the
“
Network settings
”
.
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